Rocabella Santorini Hotel

Photo gallery for Rocabella Santorini Hotel

Primary image
3 outdoor pools, pool umbrellas, sun loungers
3 outdoor pools, pool umbrellas, sun loungers
3 outdoor pools, pool umbrellas, sun loungers
Terrace/patio

Overview of Rocabella Santorini Hotel

VIP Access

Rocabella Santorini Hotel

4.0 star property

4.6/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Pet-friendly
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 72-hour vacancy between guest room stays
  • Hand sanitizer provided
Map
Imerovigli, Santorini, Cyclades, 84700

Explore the area

  • Popular LocationSantorini Caldera4 min walk
  • Popular LocationSkaros Rock20 min walk
  • Popular LocationDominican Convent9 min drive
  • AirportThira (JTR-Santorini National)15 min drive

VIP Access

Every VIP Access stay receives consistently high guest reviews and is hand-selected for quality.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

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About this area

Santorini

Located in Santorini, Rocabella Santorini Hotel is in the suburbs and by the ocean. While the natural beauty of Kamari Beach and Perissa Beach can be enjoyed by anyone, those looking for an activity can check out Athinios Port. Scuba diving and snorkeling offer great chances to get out on the surrounding water, or you can seek out an adventure with mountain biking and rock climbing nearby.

What's nearby

  • Santorini Caldera - 4 min walk
  • Skaros Rock - 20 min walk
  • Plateia Theotokopoulou - 7 min drive
  • Dominican Convent - 9 min drive
  • Old Port - 14 min drive

Getting around

  • Santorini National Airport (JTR) - 15 min drive

Restaurants

  • Avocado Restaurant - 14 min walk
  • Kapari Wine Restaurant - 16 min walk
  • Let's Eat - 17 min walk
  • The Athenian House - 17 min walk
  • Aegean Restaurant - 19 min walk

About this property

Rocabella Santorini Hotel

Family-friendly hotel with 3 outdoor pools and full-service spa
This hotel features 3 outdoor pools, a full-service spa, and a restaurant. Free cooked-to-order breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include 2 poolside bars, a health club, and a bar/lounge.
Rocabella Santorini Hotel offers 42 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Beds feature premium bedding. A pillow menu is available. LCD televisions come with satellite channels.

Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries. This Santorini hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

3 outdoor swimming pools are on site along with a seasonal outdoor pool. Other recreational amenities include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with Turkish bath/hammam.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key (nogle), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Greek, Italian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of Health First (Greece)
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for lunch, dinner, and through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Beach shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Limo/town car service
  • Shopping center shuttle (surcharge)

Food and drink

  • Free cooked-to-order breakfast available daily 8:00 AM–11:00 AM
  • 1 restaurant
  • 2 poolside bars and 1 bar
  • Room service available

Restaurants on site

  • AXINOS

Things to do

  • 3 outdoor pools
  • Fitness center
  • Full-service spa
  • Helicopter/airplane tours
  • Private winery tours
  • Public winery tours
  • Scooter/moped rentals
  • Shopping
  • Wine tasting room
  • Winery release events
  • Ziplining

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • In-room child care (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Front-desk safe
  • Gift shop/newsstand
  • Library
  • No elevators
  • Reception hall

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Meeting room

Outdoors

  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Turkish bath/hammam

More

  • Beach towels
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Mobile key entry
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

This property offers transfers from the cruise terminal, ferry terminal, and airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open Monday - Sunday (9:00 AM - 1:00 PM) and Monday - Sunday (4:00 PM - 9:00 PM)
Guests will receive an email 24 hours before arrival with check-in instructions and key retrieval information; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 15 to April 30:
  • Bar/Lounge
  • Sauna
  • Spa
  • Swimming pool

Access methods

Staffed front desk, key retrieval

Pets

Pets allowed for an extra charge of EUR 100 per pet, per stay
Welcoming dogs and cats only
1 per room (up to 35 lbs)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls and litter boxes are available

Children and extra beds

Children are welcome
1 child can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 25 per person (one way)
  • Pet fee: EUR 100 per pet, per stay
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
During guests' stay, private events and functions including wedding receptions may take place on the property premises and some venues might be closed for a few hours. Guests should expect a high level of noise but extra precautions will be taken for the music to play within the acceptable / permissible decibel limits.
Property Registration Number 1144K044A0297201

We should mention

Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from May to October
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Rocabella
Rocabella Resort
Rocabella Resort Santorini
Rocabella Santorini
Rocabella Santorini Resort
Santorini Rocabella
Rocabella Santorini Hotel
Rocabella Hotel
Rocabella Santorini
Rocabella Santorini Hotel Hotel
Rocabella Santorini Hotel Santorini
Rocabella Santorini Hotel Hotel Santorini

Frequently asked questions

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 339 out of 466 reviews
5 - Excellent 73%
Rating 4 - Good. 94 out of 466 reviews
4 - Good 20%
Rating 3 - Okay. 18 out of 466 reviews
3 - Okay 4%
Rating 2 - Poor. 8 out of 466 reviews
2 - Poor 2%
Rating 1 - Terrible. 7 out of 466 reviews
1 - Terrible 2%

4.6/5

Cleanliness

4.7/5

Staff & service

4.6/5

Amenities

4.5/5

Property conditions & facilities

4.4/5

Eco-friendliness

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in the Premium room with the caldera view and it was simply amazing. The food was great (Breakfast is included), and lunch and dinner options are also really good. Its a great place to go to celebrate a special occasion or visit in general. The plunge pool was the perfect temperature for the end of July and the views while in it were quite simply stunning, pictures cannot do it justice. The staff was very kind and generous, and made the experience so much better. Thank you again for an amazing experience while we were in Santorini!!
Stayed 4 nights in Jul 2022

4/5 Good

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The hotel is beautiful with amazing views of the Caldera and is situated perfectly in Imerovigli which is far quieter than Fira or Oia. The rooms were a decent size and the cleaning staff did a great job maintaining it during the 4 days we were there. They could do a better job with breakfast which was included - the staff were nice enough but always seemed rushed, there was never any fruit (except for apples and the occasional kiwi) and our orders were always late or wrong. I’d recommend a buffet breakfast which would solve most of their problems and provide guests with more choices. I’d also like to comment on the front reception staff - both Iro and Roula were very helpful but I can’t say the same about Panagiota (I think I got her name right). When asked about the bus schedule (too inconsistent), scheduling a taxi (20-30E to Fira or Oia) or really any questions at all, her response was to always look at you with complete arrogance with a “I don’t know”. There was never any follow up such as “I’ll find out for you” or “let me look into it”. She really needs to get another job as that’s not the support you expect from a hotel of this caliber. If it weren’t for Iro and Roula being able to step in for her obvious deficiencies, I’d write off front reception
Stayed 4 nights in Jul 2022

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay here! I only stayed for one night, but I had a really great experience! The staff was super friendly & helpful. They even greeted us with champagne! <3 Also, the breakfast was one of the best hotel breakfasts I've ever had! The only downer was that 2 of the pools were shut down for renovations when I stayed.
Stayed 1 night in Apr 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was absolute perfect compared to anywhere we have stayed in the world. We were upgraded to the honeymoon sweet which is absolutely gorgeous. Instead of spending money on a hotel in Oia, stay at Roccabella - the sunset views are unobstructed, easy walking trails to Fira shopping, and well worth the money. The staff will go out of your way any time to ensure your stay is absolutely fantastic.
Stayed 5 nights in Apr 2022

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent customer service! Excellent in everything.
Stayed 9 nights in Feb 2022