Awesome property with Awesome views! Kayleigh, at the front desk was extremely helpful in arranging ferry and airport transportation, taxi service, car rentals, dining reservations, etc. We literally just asked, and she delivered, took a lot of guessing and leg work out of our planning. They ask to connect with WhatsApp, for easy communications! The only downside of the resort, is the quick route up to the street is 85 steps, and it's steep, definitely a work out. So if you have joint, leg, or back issues, the Hotel Atlantis which is right next door, is a better option, or a hotel with an elevator, which there are only a few. Location is excellent, right in the heart of Fira, easy shopping, lots of dining choices and night life. Def glad we chose to stay in Fira over Oia, views IMHO are just as good, and there's more to do in Fira. Centrally located to all the other sites on the island. Would I stay here again? While incredibly nice, prob not, due to the walk/steps up to the street, and the basic lower cost rooms, and even farther down than the Deluxe room we stayed at, which is just one level below Reception. Reception is the top level, and 85 steps.
If you don't mind the steps, than I highly recommend.