Santa Cruz Zoo Tours and Activities

Love staying there…. Very clean and staff always willing to assist.

Muy bueno

Beautiful views and clean property. The food there is great, and it’s well located. However, the cleaning staff stole a $100 bill from my backpack and replaced it with a fake one. I would rather they just took the money, but replacing it with a fake note could’ve gotten me in serious trouble, and that was a slap in the face. I’ve traveled all over and never experienced such a disappointment; I felt violated that the housekeeper went through my personal stuff. At my departure, I emailed the team and reported it to the FD staff. They denied any wrongdoing but said they would follow up via email; two weeks later, there was not a single follow-up from the manager about the incident. Nice place, but please keep all your valuables under lock, or they will take them.