Title: Delfines Collection Hotel By Mercure - Latest Reviews, Deals & Photos 2026 - Expedia.ca

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# Delfines Collection Hotel By Mercure

## Photo gallery for Delfines Collection Hotel By Mercure

![Outdoor pool - Delfines Collection Hotel By Mercure (Santa Cruz)](https://images.trvl-media.com/lodging/91000000/90310000/90301900/90301892/436d5514_edited_b786.jpg?impolicy=resizecrop&rw=598&ra=fit)

![Terrace/patio - Delfines Collection Hotel By Mercure (Santa Cruz)](https://images.trvl-media.com/lodging/91000000/90310000/90301900/90301892/20d0c7ae.jpg?impolicy=resizecrop&rw=297&ra=fit)

![Exterior - Delfines Collection Hotel By Mercure (Santa Cruz)](https://images.trvl-media.com/lodging/91000000/90310000/90301900/90301892/895a9db7.jpg?impolicy=resizecrop&rw=297&ra=fit)

![Exterior - Delfines Collection Hotel By Mercure (Santa Cruz)](https://images.trvl-media.com/lodging/91000000/90310000/90301900/90301892/11d011af.jpg?impolicy=resizecrop&rw=297&ra=fit)

![Minibar, soundproofing, free WiFi, bed sheets - Delfines Collection Hotel By Mercure (Santa Cruz)](https://images.trvl-media.com/lodging/91000000/90310000/90301900/90301892/09ef3c34.jpg?impolicy=resizecrop&rw=297&ra=fit)

- Overview
- Rooms
- Location
- Policies

 Delfines Collection Hotel By Mercure provides everything you need. Guests can connect to free in-room WiFi. 

## Reviews

9.0

Wonderful

## Popular amenities

- Pool
- Free WiFi
- Air conditioning
- Room service
- Housekeeping

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## Room options

All rooms

1 bed

2 beds

Showing 4 of 4 rooms

### View all photos for Standard Room, 1 Double Bed

![Standard Room, 1 Double Bed](https://images.trvl-media.com/lodging/91000000/90310000/90301900/90301892/1bac522c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Standard Room, 1 Double Bed

8.8

Excellent

5 reviews

### Highlights

Soundproofed

Air conditioning

Smart TV

Private bathroom

Hair dryer

Minibar

Cable channels

Daily housekeeping

- Sleeps 2
- 1 Double Bed

### View all photos for Standard Room, 2 Double Beds

![Standard Room, 2 Double Beds](https://images.trvl-media.com/lodging/91000000/90310000/90301900/90301892/720b778b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Standard Room, 2 Double Beds

9.4

Exceptional

3 reviews

### Highlights

Soundproofed

Air conditioning

Smart TV

Private bathroom

Hair dryer

Minibar

Cable channels

Daily housekeeping

- Sleeps 4
- 2 Double Beds

### View all photos for Standard Room, 2 Double Beds, Balcony

![Standard Room, 2 Double Beds, Balcony](https://images.trvl-media.com/lodging/91000000/90310000/90301900/90301892/702691d9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Standard Room, 2 Double Beds, Balcony

### Highlights

Soundproofed

Air conditioning

Smart TV

Private bathroom

Hair dryer

Minibar

Cable channels

Daily housekeeping

- Sleeps 4
- 2 Double Beds

### View all photos for Standard Room, 2 Double Beds

![Standard Room, 2 Double Beds](https://images.trvl-media.com/lodging/91000000/90310000/90301900/90301892/7c99de6a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Standard Room, 2 Double Beds

### Highlights

Soundproofed

Air conditioning

Smart TV

Private bathroom

Hair dryer

Minibar

Cable channels

Daily housekeeping

- Sleeps 2
- 2 Double Beds

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## About the area

Santa Cruz is home to Delfines Collection Hotel By Mercure. Santa Cruz Zoo and Centro Cultural Oriental are local attractions and those in the mood for shopping can visit Ventura Mall and Patio Design LifeStyle Center. Centro Cultural Ronald Roa and Guarani Nandereko Nomai Art and Culture Center are also worth visiting. [Visit our Santa Cruz travel guide](https://www.expedia.ca/Santa-Cruz.dx6053940)

![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-17.76148%2C-63.19521&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=l_uITKTK8r6oYN9juN_fDDmGC84=)

Calle Pablo Sanz 29 Equipetrol, Santa Cruz, 0

### What's nearby

- Ventura Mall  
11 min walk \- 0.9 km
- Santa Cruz Zoo  
11 min walk \- 0.9 km
- Patio Design LifeStyle Center  
18 min walk \- 1.5 km
- Las Brisas Shopping Center  
6 min drive \- 3.1 km
- Ethno-folkloric Museum  
9 min drive \- 3.1 km

### Getting around

- Santa Cruz de la Sierra Station  
18 min drive
- Santa Cruz (SRZ-El Trompillo)  
17 min drive

### Restaurants

- Caudilla  
6 min walk
- Emilia Almacen  
4 min walk
- Aviator  
5 min walk
- Botanica  
4 min walk
- Mica Café Bistró  
4 min walk

## About this property

### Delfines Collection Hotel By Mercure

Property highlights

 Delfines Collection Hotel By Mercure provides everything you need. Guests can connect to free in-room WiFi. 

Other perks at this hotel include:

- An outdoor pool
- An elevator

Room features

All guestrooms at Delfines Collection Hotel By Mercure have perks such as air conditioning, in addition to amenities like free WiFi and sound-insulated walls. 

More amenities include: 

- Showers, hair dryers, and shampoo
- 55-inch Smart TVs with cable channels
- Daily housekeeping and phones

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![Reception](https://images.trvl-media.com/lodging/99000000/98240000/98237600/98237549/26a3b61a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium)

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![Standard Suite, 1 Queen Bed](https://images.trvl-media.com/lodging/91000000/90600000/90599400/90599395/e2b53d65.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium)

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![Outdoor pool](https://images.trvl-media.com/lodging/13000000/12840000/12836300/12836211/c21617f6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium)

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![Outdoor pool, open 9:00 AM to 8:00 PM, sun loungers](https://images.trvl-media.com/lodging/25000000/24410000/24404300/24404225/b86b5103.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium)

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![1 bedroom, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/6000000/5930000/5928300/5928237/9a481119.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium)

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![Restaurant](https://images.trvl-media.com/lodging/118000000/117980000/117976200/117976126/db53d748.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium)

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![Junior Room, 1 King Bed](https://images.trvl-media.com/lodging/76000000/75260000/75254900/75254801/67f62531.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium)

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![Front of property](https://images.trvl-media.com/lodging/83000000/82390000/82389700/82389693/a88a9ace.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium)

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![Outdoor pool, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/22000000/21500000/21490300/21490226/02f3d22f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium)

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## Property amenities

### Internet

- Available in all rooms: Free WiFi
- In-room WiFi speed: 50+ Mbps
- Available in some public areas: Free WiFi

### Things to do

- Outdoor pool

### Family friendly

- Outdoor pool
- Soundproofed rooms

### Guest services

- Housekeeping (daily)
- Proposal/romance packages

### Accessibility

- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Elevator (79 inch wide door)
- Well-lit path to entrance
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible path to elevator

### More

- Double-glazed windows

## Room amenities

### Bedroom

- Bedsheets provided

### Bathroom

- Hair dryer
- Shampoo
- Shower
- Soap
- Toilet paper
- Towels provided

### Entertainment

- 55-inch smart TV with cable channels

### Food and drink

- Limited room service
- Minibar

### More

- Air conditioning
- Phone
- Soundproofed rooms

## Policies

### Check-in

Check-in time starts at noon

### Check-out

Check-out before noon

### Special check-in instructions

Information provided by the property may be translated using automated translation tools

### Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

## Important information

### Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

- You may be required to pay the following charge at the property: Bolivia Value-Added Tax (VAT) at 13%. A VAT exemption is available to travelers who present a valid passport or tourist visa showing they are not a resident of Bolivia.

We have included all charges provided to us by the property. 

### You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

### Property is also known as

Delfines Collection By Mercure

Delfines Collection Hotel By Mercure Hotel

Delfines Collection Hotel By Mercure Santa Cruz

Delfines Collection Hotel By Mercure Hotel Santa Cruz

## Frequently asked questions

### Does Delfines Collection Hotel By Mercure have a pool?

### How much does it cost to stay at Delfines Collection Hotel By Mercure?

### What time is check-in at Delfines Collection Hotel By Mercure?

### What time is check-out at Delfines Collection Hotel By Mercure?

### Where is Delfines Collection Hotel By Mercure located?

## Have a question?

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## Reviews

## Delfines Collection Hotel By Mercure Reviews

9.0

### Wonderful

All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines)

### 9.2

Cleanliness

### 8.8

Amenities

### 9.0

Staff & service

### 9.0

Property conditions & facilities

10 - Excellent

52

8 - Good

19

6 - Okay

8

4 - Poor

3

2 - Terrible

1

## Reviews

### 8/10 Good

#### Johnny

Feb 5, 2026

Liked: Cleanliness, property conditions & facilities

Clean, well maintained and good customer service.

##### Johnny

Stayed 1 night in Jan 2026

### 10/10 Excellent

#### Juan

Feb 7, 2024

Well located and reasonably priced small modern hotel. 

##### Juan

Stayed 3 nights in Feb 2024

### 10/10 Excellent

#### Verified traveller

Jun 19, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

#### Nice hotel for the price 

The room was clean and spacious. The bed was very comfortable and the breakfast was generous with a lot of variety. 

##### Verified traveller

Stayed 2 nights in Jun 2024

### 10/10 Excellent

#### Helena

Aug 2, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Staff was understanding and friendly! Very good breakfast!! And overall had a good stay!

##### Helena

Stayed 2 nights in Jul 2024

### 10/10 Excellent

#### Jerson

Apr 14, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

very clean. also the bed was very confy. Overall really good. 

##### Jerson

Stayed 1 night in Apr 2024

### 10/10 Excellent

#### Peter

Feb 10, 2026

Liked: Cleanliness, amenities, property conditions & facilities

Rooms are always spotless good breakfasts rooftop pool with decent view 

##### Peter

Stayed 1 night in Jan 2026

### 10/10 Excellent

#### Luisa

Jun 7, 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Excellent place to stay!

##### Luisa

Stayed 1 night in Jun 2023

### 10/10 Excellent

#### mary

Aug 22, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Clean comfortable rooms 

##### mary

Stayed 3 nights in Jul 2025

### 8/10 Good

#### Gustavo

May 30, 2024

Liked: Cleanliness, property conditions & facilities

Nice place for an overnight 

##### Gustavo

Stayed 1 night in Mar 2024

### 10/10 Excellent

#### Carlos

Mar 18, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice small hotel

##### Carlos

Stayed 3 nights in Mar 2024

### 6/10 Okay

#### Josseline De las

Apr 12, 2023

location dinning 

##### Josseline De las

Stayed 1 night in Apr 2023

### 10/10 Excellent

#### Juan

Feb 20, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

This is a well kept property with spacious and well appointed rooms.

##### Juan

Stayed 1 night in Feb 2024

### 10/10 Excellent

#### Monica

Nov 25, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Comfortable and clean.

##### Monica

Stayed 1 night in Nov 2024

### 2/10 Terrible

#### Rodolfo

Jan 4, 2025

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

Beware… This place had bed bugs.

##### Rodolfo

Stayed 1 night in Dec 2024

### 10/10 Excellent

#### Rosario

Jan 30, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The ataff was wonderful! They were very polite and very attentive! Thank you! Most definitely we are going to be back! Thank you Delfines for everything!

##### Rosario

Stayed 5 nights in Jan 2024

### 10/10 Excellent

#### Abe

Aug 5, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It was clean

##### Abe

Stayed 1 night in Jul 2024

### 10/10 Excellent

#### Verified traveller

Nov 16, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Das Zimmer war super! Das Personal war freundlich und das Essen sehr lecker!

##### Verified traveller

Stayed 1 night in Nov 2025

### 10/10 Excellent

#### MARIA ALEJANDRA

Nov 9, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Muy central, cerca de Manzana Cuarenta, Green Tower, del Mall.. Es una zona segura, tranquila y para hotel de negocios es perfecto. 

##### MARIA ALEJANDRA

Stayed 4 nights in Nov 2025

### 10/10 Excellent

#### Mario Andres

Oct 31, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Todo excelente como siempre. Merece la pena regresar

##### Mario Andres

Stayed 2 nights in Oct 2025

### 10/10 Excellent

#### Alexandre

Oct 28, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente 

##### Alexandre

Stayed 2 nights in Oct 2025

### 6/10 Okay

#### PABLO

Oct 26, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Todo bien, ordenado y limpio y sobre todo en una zona tranquila de la ciudad para las personas que buscamos tranquilidad.

##### PABLO

Stayed 3 nights in Oct 2025

### 10/10 Excellent

#### Vinicius

Oct 13, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cafe da manhã muito bom, quartos limpos e confortável, bairro muito bom também, próximo aos melhores restaurantes 

##### Vinicius

Stayed 2 nights in Oct 2025

### 8/10 Good

#### RUI

Jul 4, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente atendimento. Equipe muito atenciosa e profissional. 

##### RUI

Stayed 3 nights in Jun 2025

### 6/10 Okay

#### Alberto

Jul 1, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

decepcionado en el check out. me hubiera gustado pagar una parte en efectivo y me lo cargaron todo en la tarjeta. me ha sobrado mucho dinero boliviano que tendré que cambiar a un peor tc. En el momento del pago no me dijeron que tenía que pagar una noche mas y cuando se dieron cuenta me llamaron para pagar y yo ya me había ido. Fue muy incómodo tener que dejar un sobre con el dinero por el pago de esa noche en otro lugar. Cuando pedí una factura única desglosada me dijeron que no era posible y me resulta poco conveniente tener que presentar tres facturas distintas. La última vez que fui quedé satisfecho pero esta vez lo cierto es que he quedado muy decepcionado. EN el dispensador de la ducha solo se ve una etiqueta que indica champú. La otra etiqueta está malograda y no indica nada. Lo lógico es pensar que es gel de ducha para el cuerpo pero me temo que era acondicionador. Para el cuerpo sería la barrita de jabón que es mucho más incómodo. Lo ideal sería poner dispensador de gel de ducha. Saludos,

##### Alberto

Stayed 2 nights in Jun 2025

### 10/10 Excellent

#### Mario

Jun 23, 2025

Liked: Cleanliness, amenities, property conditions & facilities

La atención, la ubicación, la comodidad y la limpieza. Todo lo importante está excelente 

##### Mario

Stayed 6 nights in Jun 2025

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> - [Hotel Mision Cerocahui by Balderrama Hotel Collection](https://www.expedia.ca/Copper-Canyon-Hotels-Hotel-Mision.h903703.Hotel-Information)
> - [4 Star Hotels in Hügelsheim](https://www.expedia.ca/4Star-Hugelsheim-Hotels.s40-0-d3000033426.Travel-Guide-Filter-Hotels)
> - [5 Star Hotels in Punta Cana](https://www.expedia.ca/5Star-Punta-Cana-Hotels.s50-0-d601906.Travel-Guide-Filter-Hotels)
> - [Hotel Rustica Vichayito](https://www.expedia.ca/Mancora-Hotels-Hotel-Rustica-Vichayito.h15154785.Hotel-Information)
> - [Hotels in Regina](https://www.expedia.ca/Regina-Hotels.d4053.Travel-Guide-Hotels)
> - [Palmilla Dunes](https://www.expedia.ca/Los-Cabos-Hotels-Palmilla-Dunes.h46153033.Hotel-Information)
> - [Terramia Resort](https://www.expedia.ca/Warnes-Hotels-Terramia-Resort.h14671165.Hotel-Information)

### Flights

> - [Flights from Eugene (EUG) to Napa (APC)](https://www.expedia.ca/lp/flights/eug/apc/eugene-to-napa)
> - [Flights from Cancun (CUN) to Seawell (BGI)](https://www.expedia.ca/lp/flights/cun/bgi/cancun-to-bridgetown)
> - [Flights from San Antonio (SAT) to Burgos (RGS)](https://www.expedia.ca/lp/flights/sat/rgs/san-antonio-to-burgos)
> - [Flights from Emek Lod (TLV) to Velika Gorica (ZAG)](https://www.expedia.ca/lp/flights/tlv/zag/tel-aviv-to-zagreb)
> - [Flights from Dorval (YUL) to Loiu (BIO)](https://www.expedia.ca/lp/flights/yul/bio/montreal-to-bilbao)
> - [Flights from Regina (YQR) to Dundee (DND)](https://www.expedia.ca/lp/flights/yqr/dnd/regina-to-dundee)
> - [Flights from Richmond (YVR) to Boise (BOI)](https://www.expedia.ca/lp/flights/yvr/boi/vancouver-to-boise)

### Cars

> - [Car rentals in Niihau](https://www.expedia.ca/Car-Rentals-In-Niihau.d553248628225453521.Car-Rental-Guide)

### Packages

> - [Malvarrosa Beach](https://www.expedia.ca/Malvarrosa-Beach-Poblats-Maritims.d6160800.Vacation-Attraction)
> - [Bondi Beach Vacations](https://www.expedia.ca/Bondi-Beach.d6132031.Destination-Travel-Guides)

### General