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Reviews of Guayabo Lodge

3 out of 5
Guayabo Lodge
Turrialba, Santa Cruz de Turrialba, Cartago

Reviews

9.2

Wonderful

Rating 10 - Excellent. 86 out of 134 reviews" "
Rating 8 - Good. 40 out of 134 reviews" "
Rating 6 - Okay. 3 out of 134 reviews" "
Rating 4 - Poor. 3 out of 134 reviews" "
Rating 2 - Terrible. 2 out of 134 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Marianela

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quiet place
Stayed 1 night in Mar 2024

10/10 Excellent

Morgan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I arrived after hours due to a delayed flight and the staff waited for me to arrive. I can’t thank them enough. Great location, amazing views - would stay again thank you
Stayed 1 night in Mar 2024

10/10 Excellent

brad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and property
Stayed 1 night in Jan 2024
Response from Pedro on Jan 28, 2024
Dear Elizabeth. It was pleasure receiving your visit and now to know that you enjoyed our Lodge. Hope to see you back in the future.

10/10 Excellent

Anton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Pedro on Jan 28, 2024
Dear Anton. It was pleasure to have you with us. After 20 year of continuous work it's rewarding to receive a good review from our clients.

10/10 Excellent

Maureen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hidden paradise!! Loved everything about it!
Stayed 1 night in Jan 2024
Response from PEDRO on Jan 28, 2024
Dear Maureen.. thanks for visiting Guayabo Lodge.. It was pleasure to have you with us.. We also love this hidden place and put a lot of effort to preserve it..

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning Views, Very Comfortable
A great friendly welcome we stayed here as we had visited Irazú volcano and Turrialba volcano as well as Guayabo national monument. Making a trip from one to the next…. Do not try to drive to Turrialba if you don’t have 4x4, local people told me the road, which I drove almost to the end, was FATAL… anyway that’s just a tip if that’s your plan. The hotel, lodge was fantastic. Our room spacious, comfortable and all we needed for an overnight stay, and womdeviews of the mountains around and a view of Turrialba Volcano behind us. Evening dinner was tasty and plentifully enough and enjoyed by all. We made use of the bar before dinner and played cards in the lounge area in the lodge. Travelling around a country there’s never enough time spent in one place, this place I wished we had spent a couple more days in. Thank you ❤️
Stayed 1 night in Dec 2023
Response from Pedro on Jan 28, 2024
Dear Stephen. We appreciate your nice review and hope to receive your visit in the future. All the best.

10/10 Excellent

Sallie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023
Response from Pedro on Jul 28, 2023
It was a pleasure to receive your visit with your friends. You are always welcome.

10/10 Excellent

Katherine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property and unbeatable views. The owner was so welcoming and the food was great!
Stayed 2 nights in Jul 2023

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for a remote accommodation by Turrialb
the location is remote. the grounds are well-maintained and full of flowers. The weather did not cooperate with us so there was no view of the volcano. We had dinner at the Lodge because we arrived late and did not want to go explore other options and the food was great. A great option to stay close to Turrialba. I would recommend it.
Stayed 1 night in Apr 2023

10/10 Excellent

Jeffry

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in the Turrialba Volcano area, definitely would recommend.
Stayed 1 night in Apr 2023

10/10 Excellent

Dan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, you can tell it's very well ran. Staff where extremely friendly and personable and the food was great. The rooms were remarkably clean. They serve a nice dinner that although is not very fancy was very good for a very reasonable price. They have a bar right in the lobby and the drinks are reasonably priced. The breakfast the next morning was great. We were only there for one night so we didn't really get a chance to explore much of the trails around. It's right off the main road and easy to find even at night with gps.

10/10 Excellent

Jose Francisco

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place!!

8/10 Good

Sherry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The landscaping was beautiful. We enjoyed walking the garden.

10/10 Excellent

Bradley

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Goog stuff
Very nice location one must know not to use Google if driving to this hotel on their own contact the hotel for proper directions or else you’ll end up in a coffee plantation this place is beautiful the owner was very nice and the food was good
Stayed 1 night in Oct 2022

10/10 Excellent

Niger

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet and relax place
Grata experiencia, agradable clima y tranquilidad. El staff muy atento y servicial, los desayunos son muy completos y ricos. Hotel auto sustentable
Stayed 5 nights in Sep 2022

10/10 Excellent

Victoria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022

10/10 Excellent

Rachael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed one night on a stopover between coasts. Staff/Owner was very friendly and helpful. Good value for room.
Stayed 1 night in May 2022

10/10 Excellent

vijay

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing views and even more amazing dinner and breakfast. Wonderful hosts.
Stayed 1 night in Apr 2022

10/10 Excellent

Lynn

Stayed 1 night in Apr 2022

10/10 Excellent

Fabian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and relaxing place. Friendly staff.
Stayed 1 night in Feb 2022
Response from Pedro Ferreira, Recepcion on Feb 23, 2022
Thank you Fabian. Was nice receiving your visit.

10/10 Excellent

Grant

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Couldnt ask for a better place to be our last two nights in Costa Rica! Property was beautiful, staff was friendly, food was good. Two volcanos practically in the backyard! Unbelievable. Highly recommend
Stayed 2 nights in Feb 2022
Response from Pedro Ferreira, Recepcion on Feb 23, 2022
Thanks for your comments. We are happy to see clients that can appreciate our efforts and also the panorama and ecology that surrounds us.

10/10 Excellent

Drew

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Really nice hotel with great views and large rooms. The owner and staff were very friendly and the breakfast was excellent. Definitely a good choice over conventional Marriott or Hyatt properties.
Stayed 1 night in Dec 2021

8/10 Good

Xavier, Nicholasville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very charming lodge with beautiful views and gardens with gorgeous plants !
Stayed 1 night in Dec 2021

10/10 Excellent

Marina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2021

10/10 Excellent

Rudy, North Bethesda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel has an amazing view of Turrialba Volcano, valley and mountains around. Staff is friendly and very helpful. Place is cozy. In my case food was not as good as it could be. Highly recommended if you visit the area.
Stayed 2 nights in Dec 2021

10/10 Excellent

Alvaro, Cartago

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We can visit the river, the walking trails, have a hike in the sorroundings full of nature. The place has a beautiful 360 view. There's many birds around. It's really close from some other exciting places like the volcano, indigenous monument and some restaurants like Haras.
Stayed 2 nights in Nov 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2021

10/10 Excellent

Austin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous hotel
This is such a charming lodge with gorgeous gardens and views of the volcano.
Stayed 1 night in May 2021

10/10 Excellent

George

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Facility in the Guayabo Area
Wonderful host, beautiful room, excellent view of the valley below except for the clouds/rain. 4x4 pretty much needed to access. Fine dinner, saved us from leaving the property at night. Very much a lodge, in the sense of trails and viewpoints, as well as fine rooms. Visited the Guayabo National Park, but quickest waze road from there to here was mostly gravel.
Stayed 1 night in Apr 2021
Response from Pedro on Apr 27, 2021
Thank you for visiting our property. We are happy that you visited the Guayabo National Park, the jewel of our indigenous past and culture. Hope to see you back in the future..

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Very nice lodge with attentive service for visiting Turrialba or the volcanoes within an easy drive of each. Great views and a large amount of birds to enjoy during breakfast.
Stayed 1 night in Feb 2021
Response from Rosie on Feb 23, 2021
Thank you!

10/10 Excellent

Solveiga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A sloth and an iguana hanging out in a tree next to the hotel
Stayed 1 night in Jan 2021

10/10 Excellent

Verified traveller

Stayed 2 nights in Jan 2021
Response from Rosie on Jan 5, 2021
Thank you!

10/10 Excellent

Nathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Guyabo Lodge is great. This is my second time there and its clean, comfortable and welcoming. Very tranquil environment.
Stayed 1 night in Dec 2020
Response from Rosi on Dec 29, 2020
Hi Nathan, thank you for your great review, always welcome to come back. Hopefully you will have a great holiday in Costa Rica!

10/10 Excellent

Monika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location for the Turrialba volcano, though the 300m from the main road to the lodge is for high-clearance vehicles only. Our room had some quirks but overall the place has a certain magic to itself so everything was forgiven immediately, including a very poor mattress on one of the beds :-) The only real inconvenience was a very sketchy WiFi. We had a dinner menu offered by the owners , it was OK but nothing to write home about and quite pricey for the result. Would stay again sans the food.
Stayed 1 night in Dec 2020
Response from Rosi on Dec 16, 2020
Hi Monika, thank you for your review. Probably a little mixed up because of poor translation. Just to touch base: you had a 3 course meal for 17.50 US with taxes and service included. Your husband was so thrilled he came to congratulate me for the great meal! Love to have you back, and as a second time guest this month we have a special gift for you: a bag of our very own grown and processed organic highland coffee! HAPPY CHRISTMAS!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The grounds and gardens are beautiful and a wonderful place for bird watching; the building is an exceptional eclectic combination of orientalizing, modern and local wood working; it's a rare treat in Costa Rica where architecture isn't a strong suit. Our room was a huge disappointment since either they or Expedia lost our reservation.
Stayed 2 nights in Mar 2020

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Views on views
Amazing view, very friendly staff, great coffee and food. Very relaxing place.
Stayed 1 night in Mar 2020

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Excellent choice with a flaw
Very nice property in beautiful garden setting with many birds visiting. Excellent, plentiful breakfast included in price, and excellent dinners available as well at moderate prices. Well appointed, clean room with balcony overlooking garden.Good service with one exception. The manager quoted us prices for two tours, including transportation, but evidently due to lack of communication, the guide and front desk tried, on two occasions, to charge extra for transportation. Fortunately we had saved the e-mails.Guide and driver did provide top notch service.. Property is hard to access without own transportation due to infrequent bus service.
Stayed 3 nights in Jan 2020

10/10 Excellent

Caitlin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place, amazing views and garden. Room was clean and comfortable. I got a little cold and had to use the extra blanket, which was almost but not quite warm enough. Pleasant staff. Fantastic piña colada.
Stayed 1 night in Sep 2019
Response from Pedro on Sep 29, 2019
Thank you for visiting Guayabo Lodge and for this nice comment. As you said, since we are located at 1500 meters above sea level, some nights are a little cold and an extra blanket and a Piña Colada are needed. We also offer electric heaters upon request. Sorry that we didn't notice that you needed one. Best regards and thanks again. Pedro Ferreira, Operations Manager.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, expansive view of surrounding countryside, along with the weather (always springtime and temperate) made it just stunning. The food was really delicious and bountiful, the staff very friendly and helpful--they gave us a choice of rooms, and found us a coffee tour that same evening for the following morning. Excellent.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, staff, guides, and gardens. Room had an excellent view.
Stayed 3 nights in Mar 2019
Response from Marlene, Front Desk on Apr 6, 2019
Thank you for your nice review, we are glad that you enjoyed your stay at Guayabo Lodge!

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
On the slopes of Volcán Turrialba ... beautiful!
Stayed 1 night in Feb 2019
Response from Rosi on Feb 14, 2019
Thank you for your review and enjoying our beautiful place!

10/10 Excellent

Den

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location is awesome, view of the volcano, stuff was very helpful and friendly. You better have SUV to get down on that road
Stayed 1 night in Feb 2019
Response from Pedro Ferreira, Operations Manager on Feb 12, 2019
We thank you for your visit and kind comments. We are sure next time you come the entrance road will be in better condition. We are working on this and many other aspects that need improvement.

10/10 Excellent

Ashley, Cumming GA USA

Liked: Cleanliness, staff & service, property conditions & facilities
The views are amazing, the staff was super friendly, the gardens were absolutely gorgeous and the trails to the waterfall were great too. Our room had a beautiful view of the valley. We booked Cesar to go with us for the day and he took us up to the volcanoes. He was an excellent tour guide and a wealth of knowledge!We even saw one of them a erupt ash!!! We thoroughly enjoyed our time here.
Stayed 2 nights in Dec 2018
Response from Angie on Jan 9, 2019
Thank you for your kind comments. Happy New Year. We would love to have you back in the future.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2018
Response from Angie on Jan 9, 2019
Thank you very much for your nice comments. We would love to have you back in the future. Happy New Year.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The owners were the loveliest I have ever met and offer great personal attention to ensure you have the best time and the views are spectacular
Stayed 2 nights in Nov 2018
Response from Angie. on Nov 14, 2018
We thank you for your visit and nice comments. Best regards.

8/10 Good

Randal, New Smyrna Beach, fl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is at very top of mountain, gorgeous but a good 20 minutes from downtown. Property is aw inspiring, gardens are dreamy, the only thing I'd have to say is the particular room we had had limited outlets, no ac (not a huge discomfort since it's at the too of a mountain), and a weak toilet system that was hard to flush. The beds we're really hard too, but I'd stay again because the resort was really so beautiful and we'll kept.
Stayed 1 night in Oct 2018
Response from Rosi on Oct 24, 2018
Hi Randal, thank you for your opinon! Maybe next time you can stay a little longer and enjoy our wonderful breakfast as well!

10/10 Excellent

Chelle, Irvine, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed here on our way to the Caribbean side. Incredible mountain views, chef prepared an excellent dinner for us. We enjoyed walking around the garden & marvel at the flora and fauna. The free breakfast was impressive — homemade bread, pineapple jam, guava juice, eggs, ham, etc. Such a tranquil place and we had a very good night’s sleep. We wish we would have stayed longer and done some hiking around the area.
Stayed 1 night in Sep 2018
Response from Rosi on Oct 24, 2018
Hi Chelle, thank you for your wonderful review! Love to have you back any time!

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful setting with extensive gardens surrounding the lodge. Very friendly place with great food and great views.
Response from Pedro on Apr 7, 2018
Thank you for your visit.

8/10 Good

Dustin

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful surroundings. Birds everywhere. Beds weren't very comfortable. Staff was very friendly and helpful. Food was not amazing but pretty good.
Stayed 1 night in Feb 2018
Response from Pedro. Reception on Apr 7, 2018
Thnk you for your visit