Search Apartment Rentals in Santa Cruz

"Great Property"

"Clean room, fast check in, outdoor pool relaxing environment, cold A/C IN ROOM, hot shower"

"Room was clean and staff was friendly"

"Room smelled like a waste line vent. They have to fix that. Staff wasn’t as friendly like last year. Might go back to the Hyatt worth the extra money. Also the room door you can hear everything from the room "

"We originally booked at Riu Palace Aruba – All Inclusive but were moved to Barcelo Aruba due to renovations — with no price adjustment despite a glaring downgrade in quality. We traveled as a large family with three separate rooms, and the issues were consistent across all of them. Rooms lacked essentials you'd expect at a 3-star hotel — no conditioner, no body lotion, showers clearly not cleaned daily. Multiple requests to replenish the shower gel dispenser went ignored. Our children reported identical conditions and virtually nonexistent service in their rooms. My son's room phone didn't work — despite promises, it was never replaced. Paint was visibly peeling off hallway ceilings. Beach umbrellas were severely insufficient, forcing us to wake up at 4:30 AM to secure shade and chairs — an artificial problem not seen at neighboring hotels and easily fixable. Towel service was listed until 6 PM, yet staff refused to distribute towels after 5 PM while the pool and beach remained open and in use. Food quality, variety, and dietary options were disappointing and well below what the hotel's rating and price suggest. Overall, a deeply disappointing experience for a large amount of money — consistent across our entire family. Riu Palace Aruba should acknowledge the differences, provide a price adjustment, and set proper expectations before transferring guests to a clearly inferior property. None of that happened."

"Breakfast was excellent and the pool area was good. The beach close by was small and the hot tub was steaming "

"Close by eagle rock beach"

"The hotel was great! Pools were clean, the buffets were always fresh and stalked. The staff is next level friendly and accommodating. The nightly drink specials in the lobby was a daily highlight! We loved it and would absolutely go again!"

"There was a cockroach crawling in our hotel room. I also saw another one near the entrance of the hotel upon leaving. Overall, it was a nice hotel but I am worried about the hygiene and cleanliness of this place."