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Reviews of Inn At Morro Bay

3.5 out of 5
Inn At Morro Bay
60 State Park Rd, Morro Bay, CA

Reviews

8.2

Very good

Rating 10 - Excellent. 511 out of 1006 reviews" "
Rating 8 - Good. 245 out of 1006 reviews" "
Rating 6 - Okay. 134 out of 1006 reviews" "
Rating 4 - Poor. 70 out of 1006 reviews" "
Rating 2 - Terrible. 46 out of 1006 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was amazing. Fully renovated rooms with and well located. Ohhh, let’s not forget the spectacular view of the Bay. Well deserved 5 stars.
Stayed 1 night in May 2024
Response from Front Desk on May 24, 2024
Thank you for your review! We are so glad you enjoyed our beautiful view and your room. We hope you can come stay with us again soon!

6/10 Okay

Jessica, San Diego

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
It’s a very nice place, but the rooms desperately need an update. Our room had holes in the wall old paint and a shower that leaked all over the floor. The entire room felt wet the whole time we were there because there wasn’t a way to contain the shower water. We used all the towels every day just to not slip in the bathroom. The rooms are also very small-they look a lot bigger in the pictures. But the location is amazing and the restaurant and staff were so nice. The pool and hot tub were great as well.
Stayed 3 nights in May 2024
Response from Front Desk on May 21, 2024
Thank you for taking the time to leave us a review. We are sorry to hear that you encountered these issues with your room. We wish we had known earlier so we could have moved you into a different room right away. We want our guests to feel comfortable and enjoy the room they're staying in. We will work with our team to make any changes and improvements possible. We are so glad to hear that you enjoyed our restaurant and pool area as well as the surrounding location. We hope you can give us another try again in the future.

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Front Desk on May 22, 2024
We are so glad you enjoyed your stay!

2/10 Terrible

Troy

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hated place. Dirty moldy lipstick on a pig. Room rated as 10 was actually a 1 mold all over window sill outdated rusted small wall heater bed folds in half when on it most uncomfotable night slleep. Avoid place it needs to be cleaned up renovated and for god sakes take care of the mold. Wife and i both coughing and headaches while in room. Leave room and feel 100 percent better. Absolute dump. Place should be inspected for black mold. Worst hotel ive ever stayed in rated 3 star should be 0 star.
Stayed 1 night in May 2024
Response from Front Desk on May 18, 2024
Thank you so much for the review. We are so sorry that you had this experience during your stay with us. We strive to offer our guests clean and comfortable accommodations but it sounds like we missed the mark here. We will look into the issues you experienced with the room that you stayed in and work to get them resolved immediately. We do wish that you had mentioned this during your stay so that we could have tried to fix the issue and made you more comfortable. Thank you again for bringing this to our attention, we appreciate the opportunity to improve.

10/10 Excellent

Russell

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The calming atmosphere and the view
Stayed 1 night in May 2024
Response from Front Desk on May 15, 2024
We are so glad you enjoyed your stay and our relaxing location. We hope you can stay again soon.

8/10 Good

Taylor

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff was friendly at check in and common areas were kept up.The room was spacious with a nice view. The shower had black mold around window frame and tiles with unfinished repairs.
Stayed 1 night in May 2024
Response from Front Desk on May 15, 2024
We are so glad that you enjoyed your room and the view from your room. We are sorry to hear that you encountered that issue and we will work with our team to fix it for the future.

10/10 Excellent

Mayra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Front Desk on May 14, 2024
We're so glad to see you enjoyed your stay! We hope to welcome you back again in the future.

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great view from the restaurant, was a bit expensive but was an good amount of food.
Stayed 1 night in May 2024
Response from Front Desk on May 13, 2024
We are so glad you enjoyed your stay and the view from our restaurant! We hope we can welcome you back soon.

6/10 Okay

Lorraine

Travelled with partner
Liked: Cleanliness, staff & service
The surroundings of the property were lovely. The room....not so much . It seems that alot could use repair, ie. The door to the room - you could see right thru it to daylight. The heater had no markings for controls. We asked for another set of towels because we were 2 people and had to ask 2x. But staff was very nice. It juse needed a little facelift.
Stayed 1 night in May 2024
Response from Front Desk on May 12, 2024
Thank you for your review. We are sorry to hear that you encountered these issues during your stay. We will work with our team to make improvements for the future.

8/10 Good

Theresa

Liked: Staff & service, amenities, property conditions & facilities
This property is situated in a beautiful area. You couldn’t ask for better views from the restaurant. The sunset was so beautiful. The only thing I think could be a little better is the cleanliness of the room but overall the staff was friendly and happy to help anyway they could.
Stayed 2 nights in May 2024
Response from Front Desk on May 9, 2024
Thank you for your review. We are so happy that you enjoyed your stay and the view from our restaurant. We will work with our team to address the cleanliness in that room. We're so glad you enjoyed your stay and that are staff was able to help. We hope you can come stay again in the future.

8/10 Good

Ammy

Liked: Amenities, property conditions & facilities
Room was good, Just not very clean
Stayed 1 night in May 2024
Response from Front Desk on May 9, 2024
We are sorry you encountered this issue. We will work with our team to prevent this from happening again. We are glad to see you enjoyed your overall stay and we hope you can give us another chance in the future.

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Scenic
Stayed 1 night in May 2024
Response from Front Desk on May 8, 2024
We are so glad you enjoyed your stay with us! Please come back again soon!

4/10 Poor

willa

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Mouse poop in the corners of the room no extra toilet tissue TV went out twice limited on towels only enough for one day needs to be updated
Stayed 3 nights in May 2024
Response from Front Desk on May 7, 2024
We are sorry to hear that you encountered these issues during your stay. We use a pest control company and have regular services on our property. We will let them know what you experienced and follow up on the room you stayed in to make sure that there isn't an issue. We will work with our team to correct the issues you experienced with the TV and guest supplies to avoid this in the future.

10/10 Excellent

Manuel

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best view in town
Stayed 1 night in Apr 2024
Response from Front Desk on May 6, 2024
We are so happy you enjoyed your stay at our property! We hope you can come back to stay again soon!

10/10 Excellent

Salvador

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Front Desk on May 4, 2024
We are so glad that you enjoyed your stay here! We hope you can come back again soon!

4/10 Poor

kanha

Travelled with partner
Disliked: Cleanliness, staff & service, amenities
We ( my wife and I ) visited the first time and loved the service and everything, that’s the reason why we came back again and booked the same hotel again without any second thought . We came here second time for the same reason and it was really disappointing. The bed has hair and left over garbage from previous guest. I still think it was one off mistake so wish them the best, but the guest services need to be more professional as were not meeting the expectations. We are not expecting a 3 star service as it is not a 3 star hotels but the general decency always works. Cheers and good luck
Stayed 2 nights in Apr 2024
Response from Front Desk on May 2, 2024
We are very sorry to hear that you encountered those issues during your stay. We will make sure we address each of these concerns with the appropriate departments to make any changes. We hope you can give us another chance again in the future.

8/10 Good

Martha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is lovely, excellent views, easy parking. We had a basic queen room. A bit worn in certain areas but overall clean and perfect for what we needed
Stayed 2 nights in Apr 2024
Response from Front Desk on May 2, 2024
Thank you for your review! We are so happy to hear you enjoyed your stay and the location. We appreciate all feedback and will make sure to inform the appropriate departments. We hope you will come stay with us again in the future!

10/10 Excellent

Caroline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Incredible views. So peaceful. Fireplaces are a nice touch.
Stayed 2 nights in Apr 2024
Response from Front Desk on Apr 28, 2024
Thank you for your review! We are so glad you enjoyed your stay! We hope we can have you back again soon.

8/10 Good

banafsheh

Travelled with partner
Liked: Staff & service, property conditions & facilities
Overall was okay, the room was a little smelly.
Stayed 1 night in Apr 2024
Response from Front Desk on Apr 25, 2024
We are glad you enjoyed your stay with us. We're sorry to hear that you experienced that with your room. We will address this for the future. We hope we can welcome you back soon.

8/10 Good

yupa

Travelled with family, Travelled with pets
Liked: Cleanliness, amenities
Great for Pet owner
Stayed 2 nights in Apr 2024
Response from Front Desk on Apr 23, 2024
We are happy to see you enjoyed your stay!We hope to have you back again soon!

10/10 Excellent

Monique

Stayed 2 nights in Feb 2024
Response from Front Desk on Apr 23, 2024
We are so glad to see you enjoyed your stay! We hope to have you back again soon.

2/10 Terrible

Naira

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Hotel room was infested by roaches. We brought this to the attention of the staff.They advised us to let Expedia know. I couldn’t sleep the whole night. There were roaches on the floor in the room and in the bathroom. I was nervous that they might crawl into my bed.i saved and the pictures and videos. Additionally the coffee machine was not working but the front desk manager was kind to give us hot water for tea.
Stayed 1 night in Apr 2024
Response from Front Desk on Apr 22, 2024
We are so sorry that your stay was not up to our standards. Our team has investigated the issues and will make sure they never happen again. Unfortunately, we aren’t able to provide compensation on reservations paid through Expedia, that’s why you were advised to reach out to them. Again, we are so sorry!

10/10 Excellent

Anna

Stayed 1 night in Apr 2024
Response from Front Desk on May 12, 2024
We are so glad you enjoyed your stay! We hope you can come back again soon.

10/10 Excellent

Sherrill

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The setting is amazing. Trees. Birds. Ocean. I love this place!
Stayed 1 night in Apr 2024
Response from Kw on Apr 19, 2024
Thank you for your review.

4/10 Poor

Julie

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
We checked in and the staff was super sweet. We get to our room it looked like someone had laid on the bed. Go to use the bathroom and there was urine and toilet paper left in toilet. The floor has sand all over it so you couldn’t walk around barefoot or even wearing socks. The bathroom floor was really dirty also. We put the shower pad down and it was black from the floor. We had a two night stay and we left the next day. We will not be coming back. It’s unfortunate. If the place got a facelift it could be a beautiful hotel again.
Stayed 2 nights in Apr 2024
Response from Kw on Apr 19, 2024
We are so sorry to read this. We will look into what happened and ensure it doesn’t happen again.

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Only one microwave in lobby and is pretty old. The suites/high end rooms should have a microwave.
Stayed 3 nights in Oct 2023
Response from Front Desk on Apr 18, 2024
Thank you for you review. We are happy to see you enjoyed your stay with us. We apologize for any inconvenience caused by the microwave. We will make sure to pass this note on to management to hopefully make improvements for the future. We hope we can have you stay with us again in the future!

8/10 Good

Karin

Liked: Staff & service, amenities, property conditions & facilities
Wonderful location.
Stayed 3 nights in Apr 2024
Response from Front Desk on Apr 16, 2024
We are glad you enjoyed our property and it's location. We hope to have you back again soon!

10/10 Excellent

Linda

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved that our patio stretched out to a bigger patio that we could see Morro Bay from. Too bad the weather wasn't better to enjoy. We will have to return!
Stayed 1 night in Apr 2024
Response from Front Desk on Apr 16, 2024
We are so glad you enjoyed your room and had a good stay! Please come back again soon!

10/10 Excellent

kanha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to chill
Stayed 1 night in Apr 2024
Response from Front Desk on Apr 13, 2024
We are so glad you had a relaxing stay. We hope to welcome you back soon!

10/10 Excellent

Chiffon

Liked: Cleanliness, staff & service
The restaurant on the property was the best view of Morro Bay. I’ve ever seen in my life and I’m going there for years. I highly recommend it not not only that there’s golf and hiking trails and an estuary close by.
Stayed 1 night in Apr 2024
Response from Front Desk on Apr 13, 2024
We are so glad to see you enjoyed your stay with us! We are glad that you were able to enjoy the beautiful view and location. We hope we can welcome you back soon!

6/10 Okay

Corina

Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
This property was beautiful with beautiful front views of ocean. Rooms very nice but not that clean. We had black ants in our room and stains of food on walls. Would love to stay here again if they can fix that.
Stayed 2 nights in Apr 2024
Response from Front Desk on Apr 13, 2024
Thank you for leaving us a review. We apologize that you encountered those issues with your room. We will make sure that the corresponding departments are aware so we can address this and avoid it happening in the future. We are happy to hear you enjoyed the beautiful view from our property. We hope we can welcome you back in the future.

10/10 Excellent

nichole

Stayed 1 night in Apr 2024
Response from Front Desk on Apr 29, 2024
We are so glad to see you enjoyed your stay with us! We hope we can welcome you back again soon.

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would come back for sure! Wonderful stay, people and views. I love it!!!!
Stayed 1 night in Mar 2024
Response from Front Desk on Apr 2, 2024
Thank you so much! We are so glad you enjoyed your stay with us and hope to see you again soon!

10/10 Excellent

Tyson

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best place to stay in Morro Bay!
Stayed 1 night in Mar 2024
Response from Front Desk on Mar 26, 2024
Thank you for your review! Our staff is so glad to hear you enjoyed your stay and we hope to have you back again soon!

8/10 Good

Ian

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2024
Response from Front Desk on Mar 26, 2024
We're happy to see you enjoyed your stay at our property. We hope to have you back again.

10/10 Excellent

Susanne, Maple Ridge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel. Great location. The restaurant has a great view and good food
Stayed 1 night in Mar 2024
Response from Front Desk on Mar 19, 2024
Thank you so much for your review! We are glad you enjoyed the restaurant and the beautiful view! We hope to have you stay again soon!

8/10 Good

Steve

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Like this location, within the State park. Walkable into town, very peaceful, serene location. Our room was a little tired. Mattress and bedding should be replaced. Linens are cheap. Was also noisy at night. Like that they have a nice Resturant / bar and dining area on site. With outdoor and indoor options with great view of the bay and Morrow rock. Staff are very friendly and accommodating. Overall recommend this place.
Stayed 2 nights in Mar 2024
Response from Front Desk on Mar 19, 2024
Thank you so much for taking the time to leave us a review. We are so glad you enjoyed the location. We are sorry to hear that you didn't enjoy the bedding and that you experienced some loud noise while you were here. This will be addressed with the appropriate departments to make any improvements. We typically have a very quiet property but understand that sometimes other guests and groups can be loud. We are so glad to hear that you were able to enjoy our restaurant and the view. We hope we get to have you stay with us again soon!

10/10 Excellent

Amber

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was wonderful and friendly! Beautiful area and rooms are spotless
Stayed 1 night in Mar 2024
Response from Front Desk on Mar 18, 2024
We are so happy to hear that you enjoyed your stay with us! We hope you come back to stay with us again soon!

6/10 Okay

Valencia

Travelled with pets
Liked: Staff & service
Disliked: Cleanliness
The room needs a deep clean. There are cob webs on the ceiling and on furniture, dead mosquitoes on ceiling of bathroom and worms were crawling on ceiling in room, bathroom and room door. It was uncomfortable to me finding these things. There was even a worm crawling on my bedsheet as I was checking out. There is no insulation so you can hear neighbors upstairs. Updated room was nice but didn't make up for all the things mentioned earlier.
Stayed 1 night in Mar 2024
Response from Front Desk on Mar 18, 2024
Thank you for your review. We are so sorry to hear you experienced these issues during your stay. We will address this with the appropriate departments to get this fixed and prevent it from happening in the future. We are glad to hear that you were immediately moved to a room you liked and felt comfortable in for the rest of your stay. We take all feedback seriously to ensure the comfortability of our current and future guests.

8/10 Good

LIz

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Nice property but more maintenance needs to be done on the rooms. Definitely showing age & wear & tear
Stayed 2 nights in Mar 2024
Response from Front Desk on Mar 10, 2024
Thank you for your review. We will pass along this feedback to our maintenance department to make improvements. We're glad you enjoyed the rest of your stay and hope to have you back again!

8/10 Good

Rachelle

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from Front Desk on Mar 5, 2024
Thank you for leaving a review. We are glad you enjoyed your stay.

10/10 Excellent

JACK

I liked the room itself it has a fireplace and the view from the balcony
Stayed 1 night in Feb 2024
Response from Front Desk on Feb 28, 2024
We are so glad you enjoyed your stay and liked your room. We hope you come back to stay again in the future!

10/10 Excellent

Glen

Response from Front Desk on Mar 2, 2024
We're so glad you enjoyed your stay! We hope to have you stay again soon!

8/10 Good

Yvonne, ANAHEIM

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Everything about our stay was good and what we'd expected. What we didn't expect was that we'd have orange water coming out of the toilet, shower and sink our entire stay!!! When we told the front desk they said they'd send someone to check, then never followed up. Took cups of the water with us to check out and complained and again they never followed up! Thank goodness it was only a short stay.
Stayed 2 nights in Feb 2024
Response from Front Desk on Feb 26, 2024
We are sorry to hear that you had that experience with the water. We have addressed this with our maintenance team so they can look into what happened.

10/10 Excellent

FELICITAS, Santa Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Good stay
Stayed 1 night in Dec 2023
Response from Front Desk on Feb 26, 2024
We are so glad you enjoyed your stay! We hope to see you again soon!

10/10 Excellent

Terence

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Front Desk on Feb 24, 2024
We are so glad to see that you enjoyed your stay with us and hope to have you back again in the future.

10/10 Excellent

Richard

Stayed 1 night in Feb 2024
Response from Front Desk on Mar 20, 2024
We are so glad you enjoyed your stay! We hope to see you again soon!

6/10 Okay

Howard

Stayed 3 nights in Feb 2024
Response from Front Desk on Feb 24, 2024
We are sorry to see that you may not have fully enjoyed your stay with us. We are always happy to make improvements or address any guest concerns if informed.

10/10 Excellent

William

Stayed 1 night in Feb 2024
Response from Kw on Feb 22, 2024
Thank you for your review

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Not fit for stay
Standard room isn't really fit for stay. Very stained walls, trash on the floor right in front, can hear people having a normal conversation even by the lobby. Really not kept up and was pretty disgusting. The staff was night I just think it's not presented appropriately. We didn't feel comfortable staying there and all they said was they still had to charge us whcih is fine. So I just wanted to make sure other people don't have this same experience. Would highly avoid this place.
Stayed 1 night in Feb 2024
Response from Front Desk on Feb 20, 2024
We are very sorry to hear that you didn't enjoy your stay with us. This feedback will be passed along to the correct departments to try and resolve these issues. Our front desk staff will try to resolve any problems the guest is having right away if we are informed and are happy to move guests into a room they would be more comfortable in. Our goal is for our guests to have a happy and comfortable stay.