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Guest reviews

3.8 / 5Good
2,452 reviews

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Free cancellation on all rooms

You can change or cancel this stay if plans change. Because flexibility matters.

  • Deluxe Room, 1 King Bed

    Deluxe Room, 1 King Bed

    Room amenities

    • Sleeps 3
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  • Deluxe Room, 2 Queen Beds

    Deluxe Room, 2 Queen Beds

    Room amenities

    • Sleeps 4
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  • Suite, 1 King Bed

    Suite, 1 King Bed

    Room amenities

    • Sleeps 4
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  • Basic Single Room, 1 King Bed, Accessible

    Basic Single Room, 1 King Bed, Accessible

    Room amenities

    • Sleeps 2
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Policies

Check-in

Check-in between 3 PM - midnight

Check-out

Check-out before 11 AM

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types accepted at this property

Discover
Mastercard
American Express
Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
All reviews

Guest reviews

5 - Excellent
678
4 - Good
981
3 - Okay
512
2 - Mediocre
196
1 - Poor
85
3.9
Cleanliness
4.1
Service and Staff
3.8
Amenities
3.6
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The hotel was at downtown and kind of ok location. The property is old and but they did upgrade the furniture (modern style). The bathroom can do some retouching but it was ok for 1 night. My niece and I were only needed 1 night as she moved out of the dorms at SJSU due to COVID-19. It was close to SJSU so which is another reason we picked this hotel. CVS is right next door so it was good to get some last minute snacks.

Stayed 1 night in Mar. 2020

3/5

    what i liike about the hotel is the hot tub. The carpet isnt that clean. they forgot to give me a towels in my room. the location is convienient though.

    Stayed 2 nights in Mar. 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Iv stayed @ the arena many times & it's always been a pleasure. I look forward to my next stay of relaxation.

    Stayed 1 night in Mar. 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    A charming hotel. Friendly staff. Clean overall. I enjoyed my stay. It's located in the same parking lot practically as a CVS, which made getting supplies very convenient. Located within walking distance of several coffee shops and restaurants. I enjoyed the Jacuzzi and overall had a solid experience with no complaints. Nice for what it is.

    Stayed 7 nights in Mar. 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities

    Stayed 1 night in Mar. 2020