Title: The Row Hotel, BW Signature Collection - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=71709848&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # The Row Hotel, BW Signature Collection Travelers find The Row Hotel perfectly positioned for Santana Row shopping adventures, with express check-out and in-room WiFi making stays effortless ## Photo gallery for The Row Hotel, BW Signature Collection ![Breakfast area - The Row Hotel, BW Signature Collection (San Jose)](https://images.trvl-media.com/lodging/72000000/71710000/71709900/71709848/c6e797af.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Breakfast area - The Row Hotel, BW Signature Collection (San Jose)](https://images.trvl-media.com/lodging/72000000/71710000/71709900/71709848/f59c497c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - The Row Hotel, BW Signature Collection (San Jose)](https://images.trvl-media.com/lodging/72000000/71710000/71709900/71709848/23d755f7.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Suite, 1 King Bed, Non Smoking (Dining Table;Living Room) - The Row Hotel, BW Signature Collection (San Jose)](https://images.trvl-media.com/lodging/72000000/71710000/71709900/71709848/194ed436.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - The Row Hotel, BW Signature Collection (San Jose)](https://images.trvl-media.com/lodging/72000000/71710000/71709900/71709848/c5bef5f0.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Row Hotel, BW Signature Collection, is centrally located in Santana Row. It offers a 24-hour gym, business center, in-room WiFi, express check-in, and self-parking. Just minutes from Westfield Valley Fair Shopping Mall, it's a convenient base for travelers. ## Reviews 8.4 Very good ## Popular amenities - Pet friendly - Free WiFi - Air conditioning - 24/7 front desk ## Room options ### Check availability for these dates Tonight [Mar. 5 - Mar. 6](https://www.expedia.ca/Hotel-Search?startDate=2026-03-05&endDate=2026-03-06&selected=71709848&PinnedHotelID=71709848&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-05&endDate=2026-03-06&selected=71709848&PinnedHotelID=71709848&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Mar. 6 - Mar. 7](https://www.expedia.ca/Hotel-Search?startDate=2026-03-06&endDate=2026-03-07&selected=71709848&PinnedHotelID=71709848&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-06&endDate=2026-03-07&selected=71709848&PinnedHotelID=71709848&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Mar. 6 - Mar. 8](https://www.expedia.ca/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=71709848&PinnedHotelID=71709848&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=71709848&PinnedHotelID=71709848&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Mar. 13 - Mar. 15](https://www.expedia.ca/Hotel-Search?startDate=2026-03-13&endDate=2026-03-15&selected=71709848&PinnedHotelID=71709848&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-13&endDate=2026-03-15&selected=71709848&PinnedHotelID=71709848&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 1 bed Showing 14 of 14 rooms ### View all photos for Standard Room, 2 Queen Beds, Non Smoking ![Memory foam beds, individually decorated, individually furnished, desk](https://images.trvl-media.com/lodging/72000000/71710000/71709900/71709848/1d0e4600.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Queen Beds, Non Smoking 8.6 Excellent 14 reviews ### Highlights Individually furnished Individually decorated Air conditioning Heating Smart TV Memory foam bed Blackout drapes/curtains Separate bedroom - 210 sq ft - 1 bedroom - Sleeps 4 - 2 Queen Beds ### View all photos for Standard Room, 1 King Bed, Non Smoking ![Memory foam beds, individually decorated, individually furnished, desk](https://images.trvl-media.com/lodging/72000000/71710000/71709900/71709848/6da88843.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed, Non Smoking 7.8 Good 29 reviews ### Highlights Individually furnished Individually decorated Air conditioning Heating Smart TV Memory foam bed Blackout drapes/curtains Separate bedroom - 210 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Deluxe Room, 2 Queen Beds, Non Smoking, Jetted Tub ![Deluxe Room, 2 Queen Beds, Non Smoking, Jetted Tub](https://images.trvl-media.com/lodging/72000000/71710000/71709900/71709848/22f3472e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 2 Queen Beds, Non Smoking, Jetted Tub ### Highlights Individually furnished Individually decorated Air conditioning Heating Smart TV Memory foam bed Blackout drapes/curtains Separate bedroom - 250 sq ft - 1 bedroom - Sleeps 4 - 2 Queen Beds ### View all photos for Deluxe Room, 1 King Bed, Non Smoking, Jetted Tub ![Memory foam beds, individually decorated, individually furnished, desk](https://images.trvl-media.com/lodging/72000000/71710000/71709900/71709848/6da88843.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed, Non Smoking, Jetted Tub 8.8 Excellent 6 reviews ### Highlights Individually furnished Individually decorated Air conditioning Heating Smart TV Memory foam bed Blackout drapes/curtains Separate bedroom - 250 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Suite, 1 King Bed, Non Smoking (Dining Table;Living Room) ![Suite, 1 King Bed, Non Smoking (Dining Table;Living Room)](https://images.trvl-media.com/lodging/72000000/71710000/71709900/71709848/43cf6e95.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed, Non Smoking (Dining Table;Living Room) ### Highlights Individually furnished Individually decorated Air conditioning Heating Dining table Smart TV Memory foam bed Blackout drapes/curtains - 210 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking ![Memory foam beds, individually decorated, individually furnished, desk](https://images.trvl-media.com/lodging/72000000/71710000/71709900/71709848/f69370e8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Queen Bed, Accessible, Non Smoking 9.0 Wonderful 2 reviews ### Highlights Individually furnished Individually decorated Air conditioning Heating Smart TV Memory foam bed Blackout drapes/curtains Separate bedroom - 210 sq ft - 1 bedroom - Sleeps 2 - 1 Queen Bed ### View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking ![Memory foam beds, individually decorated, individually furnished, desk](https://images.trvl-media.com/lodging/72000000/71710000/71709900/71709848/6da88843.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed, Accessible, Non Smoking 9.0 Wonderful 2 reviews ### Highlights Individually furnished Individually decorated Air conditioning Heating Smart TV Memory foam bed Blackout drapes/curtains Separate bedroom - 210 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### 2 Queen Beds, Non-Smoking, Work Desk, Work Space, Mini Fridge, Coffee And Tea Maker - Sleeps 4 ### 1 King Bed, Non-Smoking, Work Desk, Work Space, Mini Fridge, Coffee and Tea Maker - Sleeps 2 ### 2 Queen Beds, Non-Smoking, Deluxe Room, Jetted Tub, Work Desk, Work Space, Mini Fridge - Sleeps 4 ### 1 King Bed, Non-Smoking, Deluxe Room, Jetted Tub, Work Desk, Mini Fridge, Coffee and Tea Maker - Sleeps 2 ### Accessible-1 Queen, Mobility Accessible, Roll in Shower, Grab Bar, Work Desk, Mini Fridge, Non-Smoking - Sleeps 2 ### Accessible-1 King, Mobility Accessible, Roll in Shower, Grab Bar, Work Desk, Mini Fridge, Non-Smoking - Sleeps 2 ### Suite-1 King Bed, Non-Smoking, 2 Flat Screen Tvs, Living Room, Dining Table, Work Desk, Sofa - Sleeps 2 ## You may also like Ad ![Restaurant](https://images.trvl-media.com/lodging/1000000/30000/24100/24061/w3836h2557x4y3-e4806961.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Homewood Suites by Hilton San Jose Airport-Silicon Valley North San Jose - Pool - Hot tub - Breakfast included - Pet friendly 8.8 Excellent 675 reviews CA $178 CA $205 total includes taxes & fees Mar 8 - Mar 9 [](https://www.expedia.ca/San-Jose-Hotels-Homewood-Suites-By-Hilton-San-Jose-Airport-Silicon-Valley.h24061.Hotel-Information?chkin=2026-3-8&chkout=2026-3-9&rm1=a2®ionId=602703&destination=San Jose&destType=MARKET&latLong=37.3354,-121.891907&searchId=06936590-d690-4538-bd48-9ae5a3950f52&top_cur=CAD) Ad ![Interior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/690000/687300/687208/9339c24a_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Aloft San Jose Cupertino West San Jose - 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Breakfast included - Pet friendly - Free WiFi - Restaurant 8.8 Excellent 1,336 reviews CA $173 CA $201 total includes taxes & fees Mar 13 - Mar 14 [](https://www.expedia.ca/San-Jose-Hotels-Hyatt-Place-San-JoseDowntown.h12728.Hotel-Information?chkin=2026-3-13&chkout=2026-3-14&rm1=a2®ionId=602703&destination=San Jose&destType=MARKET&latLong=37.3354,-121.891907&searchId=06936590-d690-4538-bd48-9ae5a3950f52&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSan-Jose-Hotels-The-Row-By-Kasa.h71709848.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSan-Jose-Hotels-The-Row-By-Kasa.h71709848.Hotel-Information) ## About the area In the entertainment district, The Row Hotel, BW Signature Collection is in an area with great shopping. Winchester Mystery House and Mission Santa Clara de Asis are local landmarks, and the area's natural beauty can be seen at Rancho San Antonio Preserve and Silicon Valley. Looking to enjoy an event or a game? See what's going on at SAP Center at San Jose or PayPal Park. [Visit our San Jose travel guide](https://www.expedia.ca/San-Jose.dx602703) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C37.32307%2C-121.93642&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=I31Z7VTiEdX_PkQlewG3XX64ubY=) 2404 Stevens Creek Blvd, San Jose, CA, 95128 ### What's nearby - ![This is a great place across from the mall where you could eat at a diverse set of restaurants!](https://images.trvl-media.com/place/602703/dfcbd96c-7c92-4a30-825a-0ac01701125c.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Santana Row Shopping Center 11 min walk \- 1.0 km - ![One of locals favorite park in San Jose, Calif. ](https://images.trvl-media.com/place/602703/64913f14-0378-48d8-bc30-2c8e999162ad.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) San Jose Municipal Rose Garden 15 min walk \- 1.3 km - ![Winchester Mystery House](https://images.trvl-media.com/place/6069499/98c4a299-662d-4e55-a47d-e3fa39501fa8.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Winchester Mystery House 18 min walk \- 1.5 km - Westfield Valley Fair Shopping Mall 6 min walk \- 0.6 km - Santa Clara Valley Medical Center 18 min walk \- 1.5 km ### Getting around - Race Station 3 min drive - Santa Clara Station 5 min drive - Norman Y. Mineta San Jose Intl. Airport (SJC) 8 min drive ### Restaurants - Din Tai Fung 19 min walk - Lady M Cake Boutique 10 min walk - CoCo Fresh Tea & Juice 19 min walk - Tacos Los Tres Reyes 7 min walk - O'Connor Hospital 8 min walk ## About this property ### The Row Hotel, BW Signature Collection Hotel near Santana Row Shopping Center Close to Winchester Mystery House, The Row Hotel, BW Signature Collection provides amenities like a 24-hour gym. Stay connected with free in-room WiFi. You'll also enjoy the following perks during your stay: - Free self parking - Express check-out, express check-in, and a 24-hour front desk - A vending machine and smoke-free premises - Guest reviews speak highly of the overall value and proximity to shopping Room features All 55 individually furnished rooms offer comforts such as laptop-friendly workspaces and air conditioning, in addition to amenities like free WiFi and desk chairs. Guest reviews speak positively of the clean rooms at the property. Extra amenities include: - Bathrooms with tubs or showers and free toiletries - 48-inch Smart TVs with cable channels - Wardrobes/closets, coffee/tea makers, and heating ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/69000000/68050000/68049000/68048980/w3839h2560x1y0-152a1a33.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Express & Suites San Jose Silicon Valley by IHG South San Jose - Breakfast included - Free WiFi - Air conditioning - Gym 9.0 Wonderful 774 reviews CA $173 CA $199 total includes taxes & fees Mar 8 - Mar 9 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-08&endDate=2026-03-09&selected=68048980&PinnedHotelID=68048980&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/1000000/20000/11500/11484/b4320fde.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Spark by Hilton San Jose Airport North San Jose - Pool - Breakfast included - Free airport shuttle - Pet friendly 8.6 Excellent 528 reviews CA $104 CA $120 total includes taxes & fees Mar 29 - 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Mar 8 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-07&endDate=2026-03-08&selected=120&PinnedHotelID=120&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior entrance](https://images.trvl-media.com/lodging/2000000/1080000/1077400/1077383/e9e811df.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Four Points by Sheraton San Jose Downtown Downtown San Jose - Free WiFi - Restaurant - Air conditioning - Gym 8.8 Excellent 1,003 reviews CA $167 CA $196 total includes taxes & fees Mar 20 - Mar 21 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-20&endDate=2026-03-21&selected=1077383&PinnedHotelID=1077383&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/1000000/60000/55400/55358/65764587.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### SureStay Plus Hotel by Best Western San Jose Central City South San Jose - Breakfast included - Parking included - Free WiFi - Air conditioning 8.0 Very good 1,005 reviews CA $131 CA $150 total includes taxes & fees Apr 5 - Apr 6 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-05&endDate=2026-04-06&selected=55358&PinnedHotelID=55358&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/67000000/66810000/66805600/66805503/c487b9b6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Signature Inn Santa Clara Santa Clara - Parking included - Free WiFi - Air conditioning - Housekeeping 8.2 Very good 750 reviews CA $124 CA $141 total includes taxes & fees Mar 6 - Mar 7 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-06&endDate=2026-03-07&selected=66805503&PinnedHotelID=66805503&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-03-19&endDate=2026-03-20&selected=71709848&PinnedHotelID=71709848&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=71709848,68048980,11484,23513,12728) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 25+ Mbps ### Parking and transportation - Free self parking on site ### Things to do - 24-hour gym ### Conveniences - 24-hour front desk - Vending machine ### Accessibility - No elevator ### More - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Memory foam mattress ### Bathroom - Bathtub or shower - Free toiletries - Hair dryer - Private bathroom - Shampoo - Soap - Toilet paper - Towels provided ### Entertainment - 48-inch smart TV with cable channels ### Food and drink - Coffee/tea maker ### More - Air conditioning - Desk - Desk chair - Heating - Individual decor - Individual furnishings - Iron/ironing board - Laptop workspace ## Policies ### Check-in Check-in start time: 4:00 PM; Check-in end time: anytime Early check-in subject to availability Early check-in fee: USD 20 Express check-in available Minimum check-in age: 21 ### Check-out Check-out before 11:00 AM Late check-out subject to availability Late check-out fee: USD 20 Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property A virtual front desk provides assistance to guests The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival Information provided by the property may be translated using automated translation tools This virtual service hotel offers 24-hour guest support by text or phone. ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of USD 35 per pet, per night Service animals are welcome, and are exempt from fees Welcoming dogs and cats only 1 total pets Restrictions apply; for more information contact the property at the number on the booking confirmation Food and water bowls are available ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Pet fee: USD 35 per pet, per night - Service animals are exempt from fees - Early check-in fee: USD 20 (subject to availability) - Late check-out fee: USD 20 (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards and debit cards; cash is not accepted Safety features at this property include a fire extinguisher Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention This property does not have elevators ### Property is also known as The Row by Kasa Kasa The Row San Jose The Row Hotel, BW Signature Collection Hotel The Row Hotel, BW Signature Collection San Jose The Row Hotel, BW Signature Collection Hotel San Jose ## Frequently asked questions ### Is The Row Hotel, BW Signature Collection pet-friendly? ### How much does it cost to stay at The Row Hotel, BW Signature Collection? ### How much is parking? ### What time is check-in at The Row Hotel, BW Signature Collection? ### What time is check-out at The Row Hotel, BW Signature Collection? ### Where is The Row Hotel, BW Signature Collection located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## The Row Hotel, BW Signature Collection Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.6 Cleanliness ### 8.2 Amenities ### 8.6 Staff & service ### 8.4 Property conditions & facilities 10 - Excellent 292 8 - Good 102 6 - Okay 52 4 - Poor 31 2 - Terrible 32 ## Reviews ### 10/10 Excellent #### Selina Keochai Jan 25, 2026 Liked: Cleanliness, amenities, property conditions & facilities Cute and clean place. Very quiet. ##### Selina Keochai Stayed 1 night in Jan 2026 ### 8/10 Good #### Shani Nov 27, 2025 Clean room, great breakfast, near freeways and mall ##### Shani Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### Grace Nov 16, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean room, very nice staff.. ##### Grace Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### Pierre Feb 2, 2026 Liked: Cleanliness, amenities, property conditions & facilities It was clean ##### Pierre Stayed 1 night in Jan 2026 ### 4/10 Poor #### Kim Jan 27, 2026 It was ok but weird a lil weird. Breakfast is just ok. Room was clean. A computer guy is ##### Kim Stayed 1 night in Jan 2026 ### 8/10 Good #### Ernesto Nov 12, 2025 Liked: Cleanliness, staff & service, amenities Great amenities ##### Ernesto Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### Luis Oct 19, 2025 Very refreshing environment, staff very attentive, well kept property! ##### Luis Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Evelyne Dec 3, 2025 Liked: Staff & service, amenities Room could be cleaner. Staff was friendly. Breakfast was good enough. The location made it easy to go around town by car. ##### Evelyne Stayed 4 nights in Nov 2025 ### 10/10 Excellent #### Amritpal Dec 21, 2025 Liked: Cleanliness, amenities, property conditions & facilities Clean room ##### Amritpal Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Jaime Nov 6, 2025 Liked: Cleanliness, amenities, property conditions & facilities This is my second stay at the establishment and it’s clean and comforting. The location is perfect. It’s close to other areas my partner and I frequent, like the Westfield Valley Fair shopping mall and Winchester Mansion. ##### Jaime Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Angelo Nov 15, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities They let us check in early, everything was smooth. It is on a busy street so don’t expect it to be quiet but we anticipated that. ##### Angelo Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Audrey Aug 28, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Place was very clean and close to the mall! ##### Audrey Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Ursula Sep 3, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Perfect for the one night stay Efficient clean and comfy and friendly ##### Ursula Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Heather Oct 21, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Staff was super helpful. The room was nice to liked having a code to enter the room instead of a key ##### Heather Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Jose Jul 6, 2025 Liked: Cleanliness, amenities, property conditions & facilities Great environment and the bed is super comfortable! ##### Jose Stayed 2 nights in Jul 2025 ### 8/10 Good #### Marlyn Jul 18, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff are friendly and the property is clean. ##### Marlyn Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Natalie Aug 31, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Virtual check in, 10 min walk to Westfields Mall, small but clean hotel near San Jose airport. ##### Natalie Stayed 1 night in Aug 2025 ### 8/10 Good #### Veronica Jun 23, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The stay was comfortable. ##### Veronica Stayed 2 nights in Jun 2025 ### 4/10 Poor #### Michella Nov 13, 2025 Liked: Staff & service, property conditions & facilities Parking and location and everything was fine. Our beds were horribly uncomfortable. We actually had to check out a day early cause we couldn’t think about sleeping on them again. They were like sleeping on rocks ##### Michella Stayed 2 nights in Nov 2025 ### 6/10 Okay #### Melissa Dec 18, 2025 Liked: Cleanliness Disliked: Amenities Wednesday greeted me at the desk upon arrival. Didn’t change tone or expression, not one time out of our 3 encounters throughout my stay. Location was prime for me since I was working at Valley Fair. Room had a faint smell that was unpleasant: But it’s almost like you can get past it in 3 min. Weird. Blue lights and ceiling are a nice touch and bed was comfortable. ![](https://a.travel-assets.com/ugc/hotel-reviews/9ee22365-0bb5-4193-a910-f50a34a78892-1766033637512.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Melissa Stayed 3 nights in Dec 2025 ### 10/10 Excellent #### Theresa Sep 7, 2025 Liked: Cleanliness, amenities, property conditions & facilities Super comfy bed. Clean rooms. ##### Theresa Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Verified traveller Mar 12, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent stay! Extremely clean and a great stay’ ##### Verified traveller Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Jennifer Nov 3, 2025 Liked: Cleanliness, amenities, property conditions & facilities I recently stayed at this hotel and had an excellent experience from start to finish. The location is perfect — just less than 20 min. walk or quick drive to Valley Fair Mall and Santana Row, which made shopping and dining super convenient. The room is clean and comfortable. They have a mini fridge, microwave and smart TV. The free breakfast was a great bonus, including eggs, sausage, potatoes, fruit, bread, bagels, cereals, oatmeal and good coffee to start the day. Staff were friendly and attentive, always ready to help. Overall, a great value for the area. I’d definitely stay here again next time I’m visiting San Jose. ##### Jennifer Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### Susan Jul 28, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The property was clean and it was close to shops. Everyone who worked there was friendly and accommodating. ##### Susan Stayed 1 night in Jul 2025 ### 6/10 Okay #### Holly Oct 25, 2025 Liked: Room comfort #### Looking old The hotel felt safe and secure, near to all the entertainment we had planned but the building was dated and the baths looked as if the had been painted to cover wear and the paint was peeling badly. ##### Holly Stayed 1 night in Oct 2025 ### Expedia's Latest Trends ### Hotels > - [Two Bunch Palms Spa Resort - Adults Only](https://www.expedia.ca/Palm-Springs-Hotels-Two-Bunch-Palms-Spa-Resort-Adults-Only.h1338988.Hotel-Information) > - [Miracle Springs Resort & Spa](https://www.expedia.ca/Palm-Springs-Hotels-Miracle-Springs-Resort-Spa.h22765.Hotel-Information) > - [ The Westin Mission Hills Resort & Villas for COACHELLA 2020 (1st weekend)](https://www.expedia.ca/Palm-Springs-Hotels-Cochella-Stay-At-The-Westin-Mission-Hills-Resort-Villas.h34078793.Hotel-Information) > - [DoubleTree by Hilton Hotel Golf Resort Palm Springs](https://www.expedia.ca/Palm-Springs-Hotels-DoubleTree-By-Hilton-Hotel-Golf-Resort-Palm-Springs.h351.Hotel-Information) > - [Marriott's Desert Springs Villas I](https://www.expedia.ca/Palm-Springs-Hotels-Marriotts-Desert-Springs-Villas-I.h661796.Hotel-Information) > - [Fantasy Springs Resort Casino](https://www.expedia.ca/Palm-Springs-Hotels-Fantasy-Springs-Resort-Casino.h1138282.Hotel-Information) > - [SeaCrest OceanFront Hotel](https://www.expedia.ca/San-Luis-Obispo-Hotels-SeaCrest-OceanFront-Hotel.h1365352.Hotel-Information) > - [Azure Palm Hot Springs](https://www.expedia.ca/Palm-Springs-Hotels-Azure-Palm-Hot-Springs.h64615882.Hotel-Information) > - [JW Marriott Desert Springs Resort & Spa](https://www.expedia.ca/Palm-Springs-Hotels-JW-Marriott-Desert-Springs-Resort-Spa.h17123.Hotel-Information) > - [Renaissance Esmeralda Resort & Spa, Indian Wells](https://www.expedia.ca/Palm-Springs-Hotels-Renaissance-Esmeralda-Resort-Spa.h12274.Hotel-Information) > - [V Capri Palm Springs, a Dolce by Wyndham](https://www.expedia.ca/Palm-Springs-Hotels-V-Capri-Palm-Springs.h13065796.Hotel-Information) > - [Omni Rancho Las Palmas Resort & Spa](https://www.expedia.ca/Palm-Springs-Hotels-Omni-Rancho-Las-Palmas-Resort-Spa.h1703.Hotel-Information) > - [The Ritz-Carlton Bacara, Santa Barbara](https://www.expedia.ca/Santa-Barbara-Hotels-The-Ritz-Carlton-Bacara.h523758.Hotel-Information) > - [Residence Inn By Marriott Palm Desert](https://www.expedia.ca/Palm-Springs-Hotels-Residence-Inn-By-Marriott-Palm-Desert.h201084.Hotel-Information) > - [Desert Breezes Resort](https://www.expedia.ca/Palm-Springs-Hotels-Desert-Breezes-Resort.h18709.Hotel-Information) > - [The Westin Desert Willow Villas, Palm Desert](https://www.expedia.ca/Palm-Springs-Hotels-The-Westin-Desert-Willow-Villas.h3304313.Hotel-Information) > - [The Ritz-Carlton, Rancho Mirage](https://www.expedia.ca/Palm-Springs-Hotels-The-Ritz-Carlton.h23876.Hotel-Information) > - [Hyatt Vacation Club at Desert Oasis](https://www.expedia.ca/Palm-Springs-Hotels-Welk-Resorts-Palm-Springs.h1140793.Hotel-Information) > - [Marriott's Desert Springs Villas II](https://www.expedia.ca/Palm-Springs-Hotels-Marriotts-Desert-Springs-Villas-II.h57218.Hotel-Information) > - [Tommy Bahama Miramonte Resort & Spa](https://www.expedia.ca/Palm-Springs-Hotels-Miramonte-Indian-Wells-Resort-Spa.h16768.Hotel-Information) > - [Agua Caliente Casino Rancho Mirage](https://www.expedia.ca/Palm-Springs-Hotels-Agua-Caliente-Resort-Casino-Spa-Rancho-Mirage.h2020169.Hotel-Information) > - [Marriott's Shadow Ridge I-The Villages](https://www.expedia.ca/Palm-Springs-Hotels-Marriotts-Shadow-Ridge.h853695.Hotel-Information) > - [La Quinta Resort & Club, Curio Collection by Hilton](https://www.expedia.ca/Palm-Springs-Hotels-La-Quinta-Resort-Club.h10916.Hotel-Information) > - [Indian Wells Resort Hotel](https://www.expedia.ca/Palm-Springs-Hotels-Indian-Wells-Resort-Hotel.h14026.Hotel-Information) > - [The Sandman Santa Rosa Sonoma, an Ascend Collection Hotel](https://www.expedia.ca/Santa-Rosa-Hotels-The-Sandman.h919721.Hotel-Information) > - [Sea Mountain Inn Nude Resort and Spa - Adults Only](https://www.expedia.ca/Palm-Springs-Hotels-Sea-Mountain-Inn-Nude-Resort-Adults-Only.h27490625.Hotel-Information) > - [Embassy Suites La Quinta Hotel & Spa](https://www.expedia.ca/Palm-Springs-Hotels-Embassy-Suites-La-Quinta-Hotel-Spa.h1356296.Hotel-Information) > - [Hilton Grand Vacations Club Palm Desert](https://www.expedia.ca/Palm-Springs-Hotels-Embarc-Palm-Desert.h328421.Hotel-Information) > - [The Westin Rancho Mirage Golf Resort & Spa](https://www.expedia.ca/Palm-Springs-Hotels-The-Westin-Mission-Hills-Golf-Resort-Spa.h4124.Hotel-Information)