Ratings based on 1,010 Verified Reviews

3.9 out of 5
82% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller from los angeles

Great hotel away from the downtown chaos.

Posted 24-Apr-2017
Staff was great, not too congested next to Mitch's seafood restaurant definitely would love to come baq. Great experience.
5 out of 5
Recommended
for Families
by A verified traveller from AZ

Busy weekend

Posted 18-Apr-2017
Pros: Clean new room that was very comfortable. Great bed and big walk-in shower
Location: You're right be the marina and Shelter Island. Only 5-minutes from the airport and the downtown harbor area. Perfect location.
Booked a room for long weekend while working in Pt. Loma. All the staff I encountered were friendly and helpful. The room was new, clean, and very nice. The big walk-in shower was relaxing, and the bed was extremely comfortable. They even labeled the pillows soft & firm on the cases. The pool area was very nice. There was free shuffle board, beanbag toss, and ping pong games in the area. It was a little bit more in price than the places I usually stay at in the area, but much nicer. I'd definitely stay here again.
Comment from Hotel Management
19-Apr-2017 by Carissa, Hotel Management
Hi Andy, Thanks so much for your feedback and entrusting us with your stay in San Diego! We are happy to hear that you enjoyed all of our amenities, location and that the staff was able to assist you. It would be an honor to host your stay again soon! Thank you, again!
3 out of 5
by A verified traveller from Northville, MI

Not as nice as advertised

Posted 18-Apr-2017
The online pictures of the hotel were nicer than reality. The hotel is a bit dated and the hotel lacked fresh coffee available in the hotel lobby, which is pretty standard fare. The on-site restaurant was nothing special. The elevators and commons areas were not as clean as I would have liked. However the pool area and recreation area was fairly nice.
5 out of 5
Recommended
for Everyone
by A verified traveller from Oxfordshire

Brilliant hotel in Point Loma area.

Posted 11-Apr-2017
Pros: This was our fourth visit to this hotel.
Location: In my opinion Point Loma is one of the best areas in San Diego. There are plenty of daily fishing and whale watching trips available.
friendly and efficient staff, shuttle from and to airport, walking distance to lots of bars and restaurants. If you go there you must checkout Mitch's seafood.
Comment from Hotel Management
11-Apr-2017 by rhinna, Hotel Management
Dear Mick: Thank you so much for your brilliant review. We do take pride in catering to our guests' needs the best way we can. If you're travelling to our area again soon, don't hesitate to call us. Sincerely, Rhinna B Meyer - Rooms Division Manager
2 out of 5
by A verified traveller from Banning,ca

Not for the price!

Posted 11-Apr-2017
Pros: Close to the harbor.
Cons: Bed and bathroom!!!
Location: Next to shelter island a plus.
$200 a night for this hotel is ridiculous! Bathroom very out dated,bed very uncomfortable and noisy like an old box spring bed!!!!!!!! Room was clean but in need of updating for the price!!!
Comment from Hotel Management
13-Apr-2017 by rhinna, Hotel Management
Dear Jason: Thank you so much for your review, we appreciate feedback regardless of its nature. I am so sorry that you thought our price was high and the room didn't meet your expectation. As indicative of the hotel industry, rates vary depending on season and availability; therefore rates can be very competitive or deemed high in comparison to other properties. We will always do our very best to achieve the best possible rates for our clients. We also offer different tiers of rates for different locations of rooms. I know that we cannot change what happened in the past but I hope that you can give our hotel another opportunity to bring back your good faith to the hotel. Sincerely, Rhinna B Meyer - Rooms Division Manager
5 out of 5
Recommended
for Everyone
by A verified traveller

It is close to the airport and has shuttle

Posted 2-Apr-2017
Pros: Where it is situated
This hotel is very handy when travelling as has a shuttle for early morning travellers, most don't.
Comment from Hotel Management
5-Apr-2017 by rhinna, Hotel Management
Dear guest: I am so glad to hear that we were able to provide you with your shuttle needs. Looking forward to welcoming you back soon! Sincerely, Rhinna B Meyer - Rooms Division Manager
4 out of 5
Recommended
for Everyone
by A verified traveller from Fullerton

Quiet location

Posted 31-Mar-2017
If you want to be close to downtown and looking for quiet location without noise from traffic and party people, this is a great idea, price is great and overnight parking is not highway robbery
4 out of 5
Recommended
for Everyone
by A verified traveller from Memphis, TN

Very close to the airport and downtown

Posted 18-Mar-2017
Location very convenient if you are trying to stay close to the airport and downtown attractions . However, the room we stay in, the first floor facing pool, was clean but small and outdated.
Comment from Hotel Management
21-Mar-2017 by Rhinna, Hotel Management
Dear Amra: Thank you so much for taking the time to post your review. We appreciate your feedback and we are looking forward to seeing you again in the future. Sincerely, Rhinna B Meyer - Rooms Division Manager
4 out of 5
Recommended
for Everyone
by A verified traveller from Taos, NM

Close to airport

Posted 5-Mar-2017
Pros: Close to airport and good breakfast.
Cons: Carpet needs deep cleaning in our room. Reception area very nice.
Quick shuttle ride. Long walk from check in to actual room-property is very spread out. Excellent breakfast in on site cafe, not extra fee. Room could have been cleaner. Nice and quiet, perfect for a quick overnight and close to airport.
Comment from Hotel Management
6-Mar-2017 by rhinna, Hotel Management
Dear Nik: I appreciate your positive feedback about our hotel. We do take pride in making sure that our guests' needs are met the best way we can. I am sharing your comments about the carpet to our Housekeeping Manager so she can inspect all rooms needed of one. We are looking forward to having you again as a guest in our hotel. Sincerely, Rhinna B Meyer - Rooms Division Manager
4 out of 5
Recommended
for Everyone
by A verified traveller

OK Stay

Posted 3-Feb-2017
Pros: The bar and restaurant are surprisingly good. Their cocktails and wine list are delightful.
The main building, with the lobby, is great. The lobby and rooms are modern and nice. The other buildings have older motel-like rooms and are not as great. During our stay, somebody in the building pulled the fire alarm and the whole building had to be evacuated at 6:00am in the morning from the building. It was a false alarm. It was horrible.
Comment from Hotel Management
11-Feb-2017 by rhinna, Hotel Management
Dear guest: Thank you so much for your review. Thank you for your comments about our restaurant and bar - I will sure to pass the information to our Chef and Restaurant Manager. I am so sorry that during your stay a prankster decided to bother and inconvenience the hotel guests, employees and the brave firefighters of San Diego. It is a shame that a person can do that and again I'm sorry it happened. I hope that you can stay with us again during a future visit to San Diego. Sincerely, Rhinna B Meyer - Rooms Division Manager