Reception

Reviews of Hotel am Mirabellplatz

4 out of 5
Hotel am Mirabellplatz
Paris-Lodron-Strasse 1, Salzburg, Salzburg

Reviews

9.2

Wonderful

Rating 10 - Excellent. 323 out of 469 reviews" "
Rating 8 - Good. 115 out of 469 reviews" "
Rating 6 - Okay. 17 out of 469 reviews" "
Rating 4 - Poor. 11 out of 469 reviews" "
Rating 2 - Terrible. 3 out of 469 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Keith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to both the train station and the old city. Quaint with a terrific staff.
Stayed 1 night in May 2024

8/10 Good

Clara

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Good service. Very small bathrooms and very uncomfortable bed
Stayed 3 nights in May 2024
Response from bm on May 23, 2024
Dear Clara,We are very sorry that the bed felt uncomfortable for you and that the bathroom seemed too small for you. It is nice to hear, though, that you enjoyed the service of our staff. Thank you very much for choosing our hotel for your stay in Salzburg and giving us a very good review. We hope that we may welcome you back at our hotel on another occasion. Kind regards, Lisa Gissel – Resident Manager

10/10 Excellent

Nirav

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is old but maintained. Someone might feel modern amenities missing. Bathroom is small but bright. Location is excellent. Walkable to river and main street, fort/castle area
Stayed 1 night in May 2024
Response from bm on May 23, 2024
Dear Nirav,Indeed, the building of our hotel is very old, as it has been built in the 17th century by order of the archbishop. However, all our rooms are equipped with modern conveniences like air conditioning, soundproofed windows, a minibar, free wifi, free tea and coffee making facilities and more. We are sorry if you missed any amenities, and it would help us very much to know what they are. Thank you very much for your visit and your wonderful review. We would be delighted to see you again someday at our hotel. Kind regards, Lisa Gissel – Resident Manager

10/10 Excellent

Kathy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything. Very friendly. Great breakfast buffet. Close to train station.
Stayed 3 nights in May 2024
Response from bm on May 22, 2024
Dear Kathy,We are delighted that you appreciated your stay at our hotel and were especially satisfied with its convenient location, the friendly service of our staff, and our breakfast buffet. Thank you very much for being our guest and giving us this fantastic review. It would be very nice if you returned to our Hotel am Mirabellplatz on a future visit to Salzburg. Kind regards, Lisa Gissel – Resident Manager

10/10 Excellent

Carolyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 1 night in Apr 2024
Response from bm on May 15, 2024
Dear Carolyn,We are very happy that you had such a pleasant time at our hotel and especially appreciated the convenient location of our hotel. It makes exploring the city very easy and comfortable. We thank you very much for your visit and your amazing review. Please stay again at our Hotel am Mirabellplatz on another occasion. Kind regards, Lisa Gissel – Resident Manager

10/10 Excellent

Nancy, Auburn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable stay.
Stayed 3 nights in May 2024
Response from bm on May 15, 2024
Dear Nancy,It is excellent to see that you were greatly satisfied with your stay at our hotel and found it very comfortable. Thank you so much for being our guest and sharing this amazing review. We hope that you will consider our Hotel am Mirabellplatz again for your next visit to Salzburg. Kind regards, Lisa Gissel – Resident Manager

10/10 Excellent

Kirby

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The property has very friendly staff and the breakfast choicrs and service is excellent. The property is close to the bus lines and within walking distnce of old town.
Stayed 3 nights in May 2024
Response from bm on May 14, 2024
Dear Kirby,What a kind and wonderful review you have given us here! We are very happy that you felt so well assisted by our staff and enjoyed their friendly service. It is nice to hear that you equally appreciated the location of our hotel. Thank you very much for being our guest and giving us this fantastic review. We hope that you will return to our Hotel am Mirabellplatz in the future. Kind regards, Lisa Gissel – Resident Manager

10/10 Excellent

Harsh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, friendly and helpful staff, well maintained hotel.
Stayed 3 nights in Apr 2024
Response from bm on May 14, 2024
Dear Harsh,We are thrilled that you found your stay greatly satisfactory and especially appreciated the convenient location, the excellent condition of our hotel, and the helpful and friendly service of our staff. Thank you very much for staying with us and giving us this awesome review. It would be a pleasure to see you again someday at our Hotel am Mirabellplatz. Kind regards, Lisa Gissel – Resident Manager

8/10 Good

Brenda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was very small but clean with comfortable beds and great location.
Stayed 3 nights in Apr 2024
Response from bm on May 14, 2024
Dear Brenda,It is nice to hear that you enjoyed the location of our hotel and liked the cleanliness of the room and the comfort of the beds. We are sorry that the room was a bit too small. Our staff is always happy to help you find the perfect room for your stay. Thank you very much for your visit and for your good review. We would be delighted to welcome you back for another stay at our hotel. Kind regards, Lisa Gissel – Resident Manager

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff & attention!
Stayed 2 nights in May 2024
Response from bm on May 14, 2024
Dear Andrea,We are delighted that you found your stay at our hotel very satisfying and appreciated the service and attentiveness of our staff. Thank you very much for being our guest and giving us this amazing review. It would be very nice if you remembered our Hotel am Mirabellplatz should you ever decide to come back to Salzburg. Kind regards, Lisa Gissel – Resident Manager

10/10 Excellent

susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is housed in an old palace. Our room was full of light, as we were on a southwest corner. It’s a short walk to the bridge into the old town, and is across the street from Mirabel Gardens; don’t miss the Dwarf garden! The breakfast was lovely and rooms were comfortable.
Stayed 3 nights in Apr 2024
Response from bm on May 14, 2024
Dear Susan,It is excellent to hear how much you enjoyed your stay at our hotel and appreciated the convenient location, the comfort and brightness of the room, and our breakfast buffet. Thank you very much for choosing our Hotel am Mirabellplatz for your stay and sharing your fantastic experience with us. We hope that you will return to our hotel on another occasion. Kind regards, Lisa Gissel – Resident Manager

10/10 Excellent

Brad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our four-night stay at this hotel was wonderful. We had a large, comfortable, and quiet room, which suited our needs perfectly. We were able to walk to all places we sought to explore in Salzburg, and there were plenty of satisfying restaurants nearby. The staff was consistently pleasant and helpful, and the morning breakfast had a great deal of variety, with plenty of flavorful options. We wanted to highlight Sima, the impressively energetic, attentive, and always positive hostess for the breakfast. She provided us with an upbeat mood at the start of each of our (unfortunately) rainy days in Salzburg. We would be thrilled to stay here again if and when we return to this lovely city.
Stayed 4 nights in Apr 2024
Response from bm on Apr 29, 2024
Dear Brad,It is excellent to hear that you had a great time at our hotel and liked the comfort and quietness of the room, the convenient location, and the friendly and helpful service of our staff, especially at the breakfast buffet. We will make sure to pass your kind words on to our team. Thank you very much for choosing our Hotel am Mirabellplatz for your stay and giving us this awesome review. It would be a pleasure to welcome you back at our hotel whenever you decide to come back to Salzburg. Kind regards, Lisa Gissel – Resident Manager

10/10 Excellent

Dominic

Liked: Cleanliness, staff & service, property conditions & facilities
Location was good. Yhe
Stayed 5 nights in Apr 2024
Response from bm on Apr 29, 2024
Dear Dominic,We are thrilled that you had such a pleasant stay at our hotel and especially enjoyed its convenient location. It makes exploring the city very easy and comfortable. Thank you very much for being our guest and giving us this fantastic review. We hope that you will consider our Hotel am Mirabellplatz again in the future. Kind regards, Lisa Gissel – Resident Manager

10/10 Excellent

Sergio, Road Town

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, walkable to all the main attractions. I would stay again without a blink!
Stayed 1 night in Apr 2024
Response from bm on Apr 29, 2024
Dear Sergio,It is a huge compliment for us that you were very satisfied with your stay at our hotel and would like to visit us again. We are very happy that you appreciated the friendly service of our staff and the convenient location of our hotel. Thank you very much for staying at our hotel and giving us this awesome review. We hope that you will return to our Hotel am Mirabellplatz on another occasion. Kind regards, Lisa Gissel – Resident Manager

10/10 Excellent

Helmut

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Super attentive staff.
Stayed 2 nights in Apr 2024
Response from bm on Apr 29, 2024
Dear Helmut,We are delighted that you were very satisfied with the convenient location of our hotel and felt very well assisted by our staff. Thank you so much for your visit and your amazing review. It would be a pleasure to welcome you back at our Hotel am Mirabellplatz on your next visit to Salzburg. Kind regards, Lisa Gissel – Resident Manager

10/10 Excellent

Gregory

Liked: Property conditions & facilities
Stayed 3 nights in Apr 2024
Response from bm on Apr 24, 2024
Dear Gregory,Thank you so much for your great satisfaction with your stay and your amazing rating. We are delighted that everything turned out perfectly, and we hope that you will come back to our Hotel am Mirabellplatz on your next visit to Salzburg. Kind regards, Lisa Gissel – Resident Manager

10/10 Excellent

iolanda

Stayed 1 night in Apr 2024
Response from bm on May 14, 2024
Dear Iolanda,Thank you so much for staying at our hotel and giving us an excellent rating. It is wonderful to see that everything worked out to expectation. We hope that we may welcome you back at our Hotel am Mirabellplatz whenever you return to Salzburg in the future. Kind regards, Lisa Gissel – Resident Manager

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff went above and beyond to make our stay enjoyable.
Stayed 4 nights in Mar 2024
Response from bm on Apr 2, 2024
Dear Lisa,It has been a pleasure to have you as our guests, and we are delighted that you felt so well assisted by our staff. Thank you very much for your kind words and your awesome review. Please stay again at our Hotel am Mirabellplatz whenever you decide to come back to Salzburg. Kind regards, Lisa Gissel – Resident Manager

10/10 Excellent

Tayler

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place! Very friendly staff
Stayed 2 nights in Mar 2024
Response from bm on Mar 29, 2024
Dear Tayler,Excellent that you had a very pleasant stay at our hotel and especially liked the friendly service of our staff. Thank you so much for choosing our Hotel am Mirabellplatz for your stay and giving us this fantastic review. We would be very happy to welcome you back for another stay at our hotel. Kind regards, Lisa Gissel – Resident Manager

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and located in the heart of the beautiful city of Salzburg close to all the main attractions, and very convenient for the very good transport links.
Stayed 7 nights in Mar 2024
Response from bm on Mar 29, 2024
Dear Stephen,It is wonderful to hear that you appreciated the service and location of our hotel. Thank you very much for staying with us and giving us this awesome review. It would be a great pleasure to welcome you back at our Hotel am Mirabellplatz whenever you have the chance to return to Salzburg. Kind regards, Lisa Gissel – Resident Manager

10/10 Excellent

Kathryn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was in a great location, staff very friendly and accommodating
Stayed 4 nights in Feb 2024
Response from bm on Mar 8, 2024
Dear Kathryn,It is excellent to see that you were greatly satisfied with your stay and especially appreciated the friendly and helpful service of our staff, as well as the convenient location of our hotel. Thank you very much for staying at our Hotel am Mirabellplatz and giving us this amazing review. It would be a pleasure to see you again for another stay at our hotel. Kind regards, Lisa Gissel – Resident Manager

10/10 Excellent

Daryl

Liked: Cleanliness, staff & service, property conditions & facilities
Your staff were great!
Stayed 2 nights in Feb 2024
Response from bm on Feb 23, 2024
Dear Daryl,It is wonderful to hear that you felt very well assisted by our staff and were greatly satisfied with their services. Thank you very much for being our guest and giving us this amazing review. We are delighted that you stayed at our Hotel am Mirabellplatz, and we hope that you will do so again in the future. Kind regards, Lisa Gissel – Resident Manager

8/10 Good

Kirsten

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff was lovely.
Stayed 3 nights in Jan 2024
Response from bm on Feb 8, 2024
Dear Kirsten,We are delighted that you had a nice stay at our hotel and were especially satisfied with the service of our staff. Thank you very much for being our guest and giving us a very good review. It would be a pleasure to welcome you back at our hotel on your next visit to Salzburg. Kind regards, Lisa Gissel – Hotel Director

10/10 Excellent

Neeta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything we needed
Stayed 2 nights in Dec 2023
Response from bm on Jan 25, 2024
Dear Neeta,It is excellent to see that you enjoyed your stay at our hotel and had a pleasant time with us. Thank you very much for being our guests and giving us this amazing review. It would be a pleasure if you returned to our Hotel am Mirabellplatz whenever you have the chance to come back to Salzburg. Kind regards, Lisa Gissel – Hotel Director

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and historic hotel in safe location within walking distance to restaurants, shopping, and sites.
Stayed 4 nights in Dec 2023
Response from bm on Feb 5, 2024
Dear Paul,Thank you so much for staying at our hotel and giving us this awesome review. We are thrilled that you liked our hotel and its convenient location and easy access to all places of interest. It has been very nice to have you as our guest, and we hope that you will consider our Hotel am Mirabellplatz again for your next stay in Salzburg. Kind regards, Lisa Gissel – Hotel Director

10/10 Excellent

Colin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed in 3 family rooms. Spacious and very clean.
Stayed 2 nights in Jan 2024
Response from bm on Jan 9, 2024
Dear Colin,What a kind and amazing review you have given us here. We are thrilled that you all had a wonderful stay at our hotel and found everything satisfying. It is excellent to hear that you especially liked the size and cleanliness of the rooms. Thank you very much for choosing our Hotel am Mirabellplatz for your stay and sharing your fantastic experience with us. It would be a great pleasure if you considered our hotel again in the future. Kind regards, Lisa Gissel – Hotel Director

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, we walked everywhere. Breakfast buffet was superb, packed with local food from local providers, so fresh and tasty! Easily accessible to anything in the city
Stayed 3 nights in Dec 2023
Response from bm on Jan 9, 2024
Dear Jacqueline,We are delighted that you liked the location of our hotel and its proximity to the sightseeing spots in the city. It is nice to hear that you greatly enjoyed our breakfast buffet. Thank you very much for coming to our hotel and giving us a very good review. We would be very happy to see you again someday at our hotel. Kind regards, Lisa Gissel – Hotel Director

10/10 Excellent

Darren

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
The ladies at the front desk are amazing, they booked an excellent dinner for us on New years Eve and we're extremely helpful for our entire stay. Took the time to explain everything to us. They are a real credit to the hotel
Stayed 3 nights in Dec 2023
Response from bm on Jan 9, 2024
Dear Darren,We are thrilled that you felt so well assisted by our staff and appreciated their friendliness and helpfulness. Thank you very much for your kind words and your awesome review. We will make sure to pass your compliments on to our team, and we hope that we may welcome you back at our Hotel am Mirabellplatz should you ever decide to return to Salzburg. Kind regards, Lisa Gissel – Hotel Director

8/10 Good

Gary

Stayed 2 nights in Dec 2023
Response from bm on Jan 22, 2024
Dear Gary,We are very happy that you enjoyed your stay at our hotel and found everything quite satisfying. Thank you so much for your visit and your kind review. It would be very nice if you returned to our hotel whenever you have the chance to come back to Salzburg. Kind regards, Lisa Gissel – Hotel Director

10/10 Excellent

Emma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, easy walking to all the key highlights of this beautiful city. Reception staff were very helpful, going above and beyond on recommendations. Would highlly recommend
Stayed 3 nights in Dec 2023
Response from bm on Jan 2, 2024
Dear Emma,It is such a wonderful compliment for us that you greatly enjoyed your stay at our hotel and can recommend it to other guests. We are thrilled that you appreciated the convenient location and the helpfulness of our staff. Thank you very much for your visit and your awesome review. It would be a pleasure to welcome you back for another stay at our Hotel am Mirabellplatz. With kind regards, Lisa Gissel – Hotel Director

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and conveniently located hotel
Very comfortable and conveniently located hotel; we enjoyed our stay very much. The staff was friendly and helped us all the way.
Stayed 2 nights in Dec 2023
Response from bm on Jan 2, 2024
Dear valued guests,We are delighted that you found your stay very satisfying and enjoyed its comfort, convenient location, and the service of our staff. Thank you very much for coming to our hotel and taking the time to give us this amazing review. It would be very nice if you considered our Hotel am Mirabellplatz again for another stay in Salzburg. With kind regards, Lisa Gissel – Hotel Director

10/10 Excellent

maurice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from bm on Jan 2, 2024
Dear Maurice,It is excellent to see that everything worked out perfectly during your stay and that you were greatly satisfied with our hotel. Thank you so much for choosing our Hotel am Mirabellplatz and giving us this fantastic rating. We hope that you will come back on your next visit to Salzburg. With kind regards, Lisa Gissel – Hotel Director

6/10 Okay

Ricardo

Travelled with family
Not what I expected
Not sure which angle the photo was taken from as there is no space around the building at all. It is part of a city block of buildings while the hotel photo shows a beautiful structure standing majestically alone. Breakfast was very good.
Stayed 1 night in Dec 2023
Response from bm on Dec 29, 2023
Dear Ricardo,Our hotel has two sides as it stands on the corner of a crossroad. The pictures show the side of the hotel with its entrance exactly as it is. We are very sorry that you expected something else, but a quick glance at the map provided by Expedia shows the location of our hotel and its surroundings. Thank you very much for your visit and your feedback. We are very sorry that you were not fully satisfied with your stay. With kind regards, Lisa Gissel – Hotel Director

10/10 Excellent

Caron

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gem of Salzburg
Wonderful hotel, very comfortable… Loved the robes and slippers. Only bad part was having to wait until the very last moment for our room to be done while we saw everyone else check in.
Stayed 1 night in Dec 2023
Response from bm on Dec 29, 2023
Dear Caron,We are very happy that you had such a nice stay at our hotel and found it very comfortable. Please accept our apologies that there was some waiting time until the room was ready. We try to have them all cleaned as soon as possible, but depending on the room category and the check-out of the previous guests, it can take some time. However, they should all be ready at the appointed check-in time.Thank you very much for coming to our hotel and giving us this fantastic review. It would be a great pleasure to welcome you back to our Hotel am Mirabellplatz in the future. With kind regards, Lisa Gissel – Hotel Director

10/10 Excellent

LISEL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleased!
Friendly staff, nice breakfast, fantastic location.
Stayed 2 nights in Dec 2023
Response from bm on Dec 27, 2023
Dear Lisel,Thank you so much for your great satisfaction with your stay and this awesome review. We are delighted that you appreciated the friendly service of our staff, the convenient location, and our breakfast buffet. We hope that you will consider our Hotel am Mirabellplatz again for your next visit to Salzburg. With kind regards, Lisa Gissel – Hotel Director

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Favourite accommodation of our trip so far. Spacious and a luxurious feel. Excellent staff
Stayed 5 nights in Dec 2023
Response from bm on Dec 27, 2023
Dear Sarah,It has been very nice to have you as our guests, and we are very happy that you liked your stay at our hotel. It is wonderful to hear that you appreciated the comfort of the room and the service of our staff. Thank you very much for choosing our Hotel am Mirabellplatz for your stay and giving us this awesome review. We hope that you will return to our hotel whenever you have the chance to come back to Salzburg. With kind regards, Lisa Gissel – Hotel Director

10/10 Excellent

Fook

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very near to all the tourist attractions within 5 min walk so it’s super convenient! The front staff are also very friendly and always willing to assist with any questions that we have! Really enjoyed our stay!
Stayed 3 nights in Dec 2023
Response from bm on Dec 27, 2023
Dear Fook,We are delighted that you had a most pleasant stay at our hotel and found everything to your satisfaction. It is nice to hear that you were especially satisfied with the friendly and helpful service of our staff and with the convenient location of our hotel. Thank you very much for being our guests and giving us this amazing review. It would be a pleasure if you considered our Hotel am Mirabellplatz again for your next visit to Salzburg. With kind regards, Lisa Gissel – Hotel Director

10/10 Excellent

Trisha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our time at Hotel Am Mirabellplatz. The staff were super friendly, the breakfast was delicious and the location is great! It’s walkable to the main points of attractions and close to the tour guide stations. It is only 5 mins away from the train station so very convenient. The room was great and clean! Thank you for making our stay in Salzburg unforgettable!! :)
Stayed 2 nights in Dec 2023
Response from bm on Dec 27, 2023
Dear Trisha,Excellent how much you enjoyed your stay at our hotel and greatly appreciated the service of our staff and the location of our hotel. We are glad you were also satisfied with our breakfast buffet. Thank you very much for staying at our Hotel am Mirabellplatz and giving us this awesome review. We hope that you will return to our hotel on your next visit to Salzburg. With kind regards, Lisa Gissel – Hotel Director

10/10 Excellent

Nana

Stayed 3 nights in Dec 2023
Response from bm on Dec 21, 2023
Dear Nana,An amazing rating you have given us here! We are thrilled that you enjoyed your stay, and we thank you very much for your great satisfaction. It would be a pleasure if you considered our Hotel am Mirabellplatz again for your next visit to Salzburg. With kind regards, Lisa Gissel – Hotel Director

10/10 Excellent

giancarla

Stayed 1 night in Dec 2023
Response from bm on Jan 8, 2024
Dear Giancarla,It is wonderful to see that everything turned out perfectly during your stay and that you had a pleasant time at our hotel. Thank you very much for coming to our hotel and giving us this amazing review. Please stay again at our Hotel am Mirabellplatz whenever you have the chance to come back to Salzburg. Kind regards, Lisa Gissel – Hotel Director

10/10 Excellent

Claudia

Stayed 3 nights in Dec 2023
Response from bm on Jan 8, 2024
Dear Claudia,Thank you very much for choosing our Hotel am Mirabellplatz for your stay and sharing your excellent review with us. We are thrilled that you appreciated our hotel so much, and we hope that you will return to our hotel on your next visit to Salzburg. Kind regards, Lisa Gissel – Hotel Director

10/10 Excellent

Diane

Stayed 3 nights in Dec 2023
Response from bm on Jan 8, 2024
Dear Diane,We are very happy that you had a most pleasant stay at our hotel and found everything very satisfying. Thank you so much for your visit and your fantastic rating. It would be a pleasure to welcome you back for another stay at our Hotel am Mirabellplatz. Kind regards, Lisa Gissel – Hotel Director

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was in a great location with good transport links. Walkable to old town, shopping and station. Staff were friendly.
Stayed 3 nights in Dec 2023
Response from bm on Dec 15, 2023
Dear Sarah,We are very happy that you appreciated the location of our hotel and its easy access to public transportation. It is nice to hear that you were also satisfied with the friendly service of our staff. Thank you very much for coming to our hotel and giving us a very good review. It would be a pleasure to welcome you back on your next trip to Salzburg. With kind regards, Lisa Gissel – Hotel Director

10/10 Excellent

Colleen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from bm on Dec 15, 2023
Dear Colleen,Thank you so much for your great satisfaction with your stay at our hotel and for your amazing rating. We are delighted that everything worked out perfectly during your stay, and we hope that you will return to our Hotel am Mirabellplatz on another occasion. With kind regards, Lisa Gissel – Hotel Director

4/10 Poor

Dennis

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023
Response from bm on Dec 15, 2023
Dear Dennis,We are very sorry to see that you were not satisfied with your stay at our hotel. Please accept our sincere apologies. It would help us very much to understand if we knew what you did not like or what went wrong. Thus, we could make improvements accordingly. Thank you very much for your visit and your feedback. With kind regards, Lisa Gissel – Hotel Director

10/10 Excellent

Paula Louise

Stayed 3 nights in Dec 2023
Response from bm on Dec 15, 2023
Dear Paula Louise,It is excellent to see that you had a most pleasant stay and found everything to your satisfaction. Thank you very much for coming to our hotel and giving us this amazing rating. We hope that you will consider our Hotel am Mirabellplatz again in the future. With kind regards, Lisa Gissel – Hotel Director

10/10 Excellent

Brent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from bm on Dec 12, 2023
Dear Brent,Thank you so much for choosing our Hotel am Mirabellplatz and being greatly satisfied with everything. We are very happy that you had a pleasant time with us, and we hope that you will return to our hotel on your next visit to Salzburg. Thank you again for sharing your wonderful experience with us. With kind regards, Lisa Gissel – Hotel Director

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from bm on Dec 7, 2023
Dear David,We are delighted that you stayed at our Hotel am Mirabellplatz and found everything to your satisfaction. Thank you very much for taking the time to give us this amazing review. It would be very nice if you considered our hotel again on your next visit to Salzburg. With kind regards, Lisa Gissel – Hotel Director

10/10 Excellent

Maargaret

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old world charm and gracious staff. Wonderful breakfast.
Stayed 5 nights in Nov 2023
Response from bm on Dec 6, 2023
Dear Maargaret,It has been a great pleasure to have you as our guest, and we are thrilled to see that you found everything to your satisfaction. It is excellent to hear that you especially enjoyed our breakfast buffet and the service of our staff. Thank you very much for staying with us and giving us this awesome review. It would be very nice if you returned to our Hotel am Mirabellplatz on your next visit to Salzburg. With kind regards, Lisa Gissel – Hotel Director

10/10 Excellent

Claudine

Stayed 2 nights in Nov 2023
Response from bm on Dec 5, 2023
Dear Claudine,It is wonderful to see that you had such a pleasant stay at our hotel and found everything to your satisfaction. Thank you very much for your visit and your amazing rating. We hope that you will return to our Hotel am Mirabellplatz on your next visit to Salzburg. With kind regards, Lisa Gissel – Hotel Director