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Reviews of Best Western Plus Amedia Art Salzburg

3.5 out of 5
Best Western Plus Amedia Art Salzburg
Linzer Bundesstrasse 6, Salzburg, Salzburg

Reviews

8.0

Very good

Rating 10 - Excellent. 216 out of 678 reviews" "
Rating 8 - Good. 308 out of 678 reviews" "
Rating 6 - Okay. 94 out of 678 reviews" "
Rating 4 - Poor. 35 out of 678 reviews" "
Rating 2 - Terrible. 25 out of 678 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Wah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staffs especially those ladies at the reception. Everything ok, just the bathroom design is a bit weird. There has no main door of the bathroom. The layout is bath on the left while toilet is on the right hand side, middle is the sink, like an U shape When take the shower, has to open the toilet door to block the view from the room, however, the door is not wide enough to block it all, it’s so awkward.
Stayed 2 nights in Jan 2024

2/10 Terrible

Matthias

Stayed 1 night in Jan 2024

8/10 Good

Shane

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is different.
This Hotel is the 1st hotel in the world i have stayed at that didn't have a toaster at breakfast and when asked we were told we supply bread only... also the bed was like a plank very hard and if you dont have enough towels check the wardrobe because that is where they are kept supposedly...
Stayed 3 nights in Dec 2023
Response from Best Western Plus Amedia Art Salzburg on Jan 7, 2024
Dear Shane,thanks for taking your time to write a feedback as well as your comments what shall be improved. Whenever you will be back in Salzburg we will be happy to accommodate you again in our

8/10 Good

Alejandro

Liked: Staff & service, property conditions & facilities
Was OK
Stayed 1 night in Nov 2023
Response from Best Western Plus Amedia Art Salzburg on Jan 7, 2024
Dear Alejandro,thanks for your positive feedback. Whenever you will be back in Salzburg we will be happy to welcome you again in our

2/10 Terrible

Michael

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are not so nice and not helpful. Shower curtain smells so bad, drain is clogged up with stuffs and hairs, floods when taking shower. Room doesn’t have enough lights and outlets.
Stayed 2 nights in Nov 2023
Response from Best Western Plus Amedia Art Salzburg Hotel on Jan 7, 2024
Dear Michael,thanks for taking your time to write a feedback. We are sorry that the staff seemed unfriendly. This should not occur. Hopefully you can give us a second chance whenever you will be back in Salzburg. Your team of the

10/10 Excellent

Veronica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Visited Salzburg for the first time, my brother has been there many times though. Michaela, Nina, and Veronica were absolutely wonderful to us, the personal at the breakfast buffet were also wonderful. It is a nice, clean, and quiet place.
Stayed 2 nights in Oct 2023

8/10 Good

Naveid

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Best Western Plus Amedia Art Salzburg on Jan 7, 2024
Dear Naveid,thanks for your positive feedback. We are looking forward welcoming you soon again in our

10/10 Excellent

Judy Lee Gilbert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful clean hotel! Helpful front desk. Nice breakfast.
Stayed 2 nights in Sep 2023
Response from Best Western Plus Amedia Art Salzburg on Jan 7, 2024
Dear Judy Lee Gilbert,thanks for your gorgeous feedback. This is the best motivation for our team. We are looking forward welcoming you soon again in our

10/10 Excellent

Matt

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. The front reception was helpful, friendly and informative. We arrived very early and were able to store our bags and complete check in. Amazing breakfast, really comfortable beds and a great shower. Would definitely recommend to our friends and family and hope to stay here again one day.
Stayed 1 night in Aug 2023
Response from Best Western Plus Amedia Art Salzburg on Jan 7, 2024
Dear Matt,thanks for taking your time to write a gorgeous review. This makes us very happy and it is the best motivation. We are looking forward welcoming you soon again in our

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

8/10 Good

JOHN

Stayed 2 nights in Jun 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay
Room was neat and tidy. Staff was very helpful. The hotel had all the amenities we needed. Dining nearby, grocery right across the street. Train station close. Would stay here again.
Stayed 3 nights in Jun 2023

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

8/10 Good

Jeremy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was centrally located and good value for money. Veronica the receptionist was like a breath of fresh air and went out of her way to make us feel welcome.

8/10 Good

Thomas

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Comfortable hotel
Staff very helpful and friendly. It's a little out of the way but not all that far from everything and there are some good restaurants nearby. Very comfortable place to stay and I would recommend it to anybody.
Stayed 1 night in Dec 2022

8/10 Good

Kucherova

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service but far from the center

4/10 Poor

Sandhya

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Hotel is not attractive from outside. Room is clean but amenities are not available. Room did not have tea/coffee facilities. When requested, this was not brought to the room and we had to get the kettle, cups, etc from the reception. Wi-Fi connectivity is very poor, almost no connection. Price is very expensive for the quality of property and service. The hotel is quite far from city centre as well.

6/10 Okay

Yat

Disliked: Cleanliness, staff & service
This is a modern hotel with large room, I stayed here for 5 nights, but they only cleaned the room after the first night. I understand they don’t need to clean the rooms everyday but I thought they would have cleaned more than once, the bin was full, I left one towel on the floor but as no one visited they didn’t change it. There is a mini fridge, safe, there was also a kettle with one sachet of coffee, but this was not replenished, even on the day they did visit to clean the room. The shower has frosted glass facing the bed but transparent glass as you enter the room, you can half solve this by fully opening the toilet door but this still leaves a gap. This wasnt an issue for me but it might be for other travellers who wants more privacy. The breakfast was excellent, lot of choices. Bread, meat, pastries, scrambled eggs, frankfurters, bacon, cereal, cakes, whole fruit, cut fruit, yogurt. There is a supermarket in the mall opposite the hotel and a lovely greek restaurant, Mcdonalds and more supermarkets 5 minutes walk. You can walk into town in 20minutes or you can take the bus, unless there is a strike. On one of the days there was a train strike, I thought this only affected trains but there were no buses either so I had to walk. The hotel is on a main road but the noise wasnt an issue, just the occasional car playing music loudly.

10/10 Excellent

Vitaliy

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Nov 2022

2/10 Terrible

Sarah

Stayed 1 night in Sep 2022

10/10 Excellent

Sureeta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022
Response from Best Western Plus Amedia Art Salzburg on Sep 29, 2022
Dear Sureeta,thanks for your positive feedback. We are looking forward welcoming you soon again in our

2/10 Terrible

Amar

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022

8/10 Good

Patrick

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room in a clean hotel which was pretty perfect for our young family. Friendly and helpful staff and decent breakfast buffet.
Stayed 2 nights in Sep 2022
Response from Best Western Plus Amedia Art Salzburg on Sep 12, 2022
Dear Patrick,thanks for your lovely feedback. We are looking forward welcoming you again in our

4/10 Poor

Herdeep

Travelled with family
Disliked: Property conditions & facilities, room comfort
Family Holiday
Its a horrible hotel. The rooms are large but the AC does not work well, have to keep the windows open at night, hence sirens and traffic noise. No provisions of soap, etc. We were given a family room, also useable for handicapped people. The toilet bowl was so close to the sink I wonder how many handicapped people hurt them selves twisting to sit on the toilet bowl. The breakfast spread is good. I will not stay there again and it is a pity that Hotel.Com lists such hotels
Stayed 2 nights in Aug 2022
Response from Best Western Plus Amedia Art Salzburg on Aug 24, 2022
Dear Herdeep,thanks for your feedback. We are sorry that you did not have comfortable stay with us. Whenever you will be in Salzburg again we hope you can give us a second chance. Your

10/10 Excellent

Philippe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022
Response from Best Western Plus Amedia Art Salzburg on Aug 24, 2022
Lieber Philippe,vielen lieben Dank für Ihr persönliches Lob. Wir freuen uns auf ein baldiges Wiedersehen in unserem

6/10 Okay

Rajendra

Liked: Staff & service
Stayed 1 night in Jul 2022

8/10 Good

xiao peng

Travelled with family
Liked: Cleanliness, staff & service, amenities
convenient location
Stayed 2 nights in Jul 2022
Response from Best Western Plus Amedia Art Salzburg on Jul 30, 2022
Dear Xiao, thanks for your personal 4*. Hope to see you soon again in our

2/10 Terrible

Benjamin

Stayed 1 night in Jul 2022

8/10 Good

Len

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself is fine, the location somewhat inconvenient. We left our car during the stay in the hotel's underground garage and took public transportation (bus #4 ) directly into old town. The area around the hotel has nothing to offer a traveler.
Stayed 3 nights in Jun 2022

4/10 Poor

Jeanemarie

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The receptionists were never available. The room was not cleaned very well the second day.
Stayed 2 nights in Jun 2022

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Transport links were great
Stayed 6 nights in Jun 2022

8/10 Good

Diane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Propre, près de la vieille ville
Stayed 2 nights in May 2022

8/10 Good

Rushali

Stayed 1 night in May 2022

10/10 Excellent

Ulenda

Stayed 5 nights in Mar 2022
Response from Best Western Plus Amedia Art Salzburg on May 14, 2022
Wir danken Ihnen sehr herzlich für Ihre positive Rückmeldung liebe Ulenda. Auf ein baldiges Wiedersehen in unserem

10/10 Excellent

Brian

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Jan 2022
Response from Ihr Best Western Plus Amedia Art Salzburg Team on Jan 31, 2022
Thanks for your lovely feedback Brian

8/10 Good

Piero

Stayed 2 nights in Jan 2022
Response from Best Western Plus Amedia Art Salzburg on Jan 31, 2022
Dear Piero, thanks for taking your time to write a feedback. Hope to see you soon again in our

10/10 Excellent

Ioan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021
Response from Ihr Best Western Plus Amedia Art Salzburg Team on Jan 31, 2022
Thanks for your lovely feedback Ioan

4/10 Poor

Trisha, Ottawa

Disliked: Staff & service
Stayed 1 night in Dec 2021

10/10 Excellent

Lisa

Liked: Staff & service, amenities, property conditions & facilities
Hotel was clean and room was nicely done. The staff were friendly and the two gentlemen receptionist were knowledgeable about the area and were good at giving you directions. One lady receptionist didn’t know at all direction to Mirabell Platz which is now I learned is a common meeting area for the tours. Perhaps she was a new staff? At least she knew how to call a taxi for me. I particularly as well liked the hotel’s good selection of breakfast. There were two good restaurants nearby that I liked.
Stayed 3 nights in Oct 2021
Response from Best Western Plus Amedia Art Salzburg Hotel. on Oct 20, 2021
Dear Lisa, thanks for your lovely feedback. We are very happy that you enojed your stay with us. Thanks for pointing out what we can improve. We ar elooking forward welcoming you soon again in Salzburg. Your

6/10 Okay

Zachary

Liked: Cleanliness, staff & service
He
Stayed 3 nights in Sep 2021
Response from Best Western Plus Amedia Art Salzburg on Oct 11, 2021
Dear Zachary, thanks for your feeback. We are looking forwawrd welcoming you soon again in our

10/10 Excellent

DVORA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021
Response from Ihr Best Western Plus Amedia Art Salzburg Team on Oct 4, 2021
Vielen herzlichen Dank für Ihre volle Punkteanzahl.

10/10 Excellent

ed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2021

6/10 Okay

ed

Travelled with family
Hotel Location is good. Packing was not easy.
Stayed 5 nights in Aug 2021
Response from Best Western Plus Amedia Art Salzburg on Sep 15, 2021
Dear Traveller, thanks for your lovely feedback. We are looking forward welcoming you soon again in our

6/10 Okay

Miles O, Indian Wells

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Needs renovation. Internet and phone did not work. The desk staff were very nice and very helpful but the hotel needs an update.
Stayed 1 night in Aug 2021
Response from Your Salzburg Team on Sep 1, 2021
Dear Miles, we would like to thank you very much for taking the time to write feedback after your stay at our hotel and are happy to hear that you enjoyed your stay for for the most part. We are very sorry you had to experience this, of course it is truly troubling and distressing. We would like to profusely apologise

2/10 Terrible

emma

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No aircondition, it is a heater. So it can only make heat. Not aircondition. There Would not return parking fee. We left 1 night Before check out. A Really bad hotel. Dont belive what the reviews a Saying we did, and we paid the price for it
Stayed 2 nights in Aug 2021
Response from Your Salzburg Team on Aug 23, 2021
Dear Emma, thanks for your email. The outside temperature was 30°. We are very sorry that the AC did not cool down to 15°. Once more thanks for your comment

10/10 Excellent

Sooik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2021
Response from Ihr Salzburg Team on Aug 2, 2021
Lieber Reisender, vielen Dank für Ihre volle Punkteanzahl! Auf ein baldiges Wiedersehen in unserem Best Western Plus Amedia Art Salzburg.

8/10 Good

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
On the road again.
Very clean, comfortable hotel. Parked our car and bussed into City Center. Delicious Greek food across the street.
Stayed 1 night in Jul 2021
Response from Your Best Western Team Salzburg on Jul 30, 2021
Dear William, thank you very much for your nice word. Whenever you are back in Salzburg we will be happy to welcome you again in our hotel.

8/10 Good

Alban

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Good hotel and reception is pro
Good hotel for the price. staff are very professionnal We forget an object in the room and the hotel don’t find it so care and don’t let your personal object in the room
Stayed 1 night in Jun 2021
Response from Your Best Western Team on Jul 2, 2021
Dear Alban, thanks for your nice feedback. It was a pleasure meeting you in our hotel. Hope to see you soon again in Salzburg.

10/10 Excellent

Juan

Stayed 1 night in Oct 2020
Response from Ihr Best Western Plus Amedia Art Salzburg Team on May 4, 2021
Lieber Juan, wir danken ihnen sehr herzlich für Ihre 10 Punkte. Auf ein baldiges Wiedersehen in der wunderschönen Stadt Salzburg