Exterior

Reviews of American Classic Inn

2 out of 5
American Classic Inn
7545 W US HWY 50, Salida, CO

Reviews

8.8

Excellent

Rating 10 - Excellent. 174 out of 292 reviews" "
Rating 8 - Good. 69 out of 292 reviews" "
Rating 6 - Okay. 28 out of 292 reviews" "
Rating 4 - Poor. 9 out of 292 reviews" "
Rating 2 - Terrible. 12 out of 292 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Richard

Stayed 2 nights in May 2024
Response from ACI - Management on May 25, 2024
Thank you for taking the time to leave us a great rating! We are thrilled to hear that you enjoyed your stay!

10/10 Excellent

Garry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice. Good value
Stayed 1 night in Apr 2024
Response from ACI - Management on May 10, 2024
Thank you for your considerate review and perfect ratings! We are thrilled to hear that you enjoyed your stay! It was a pleasure having you as our guest and we appreciate your courteous stay! We hope to host you again next time you visit Salida!

6/10 Okay

JESSE

Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Cute decor, but no microwave and no bedside bedside lamp. Also no desk height table for eating or writing. Okay for one night but no longer.
Stayed 1 night in Mar 2024
Response from ACI Management on Apr 3, 2024
Thank you for your review! We are thrilled to hear that you enjoyed our retro theme! We are a roadside motor lodge that has been recently renovated and we went with a minimalistic theme to ensure that we could stay one of the most affordable accommodations here in Salida. It was a pleasure having you as our guest and we appreciate your courteous stay!

8/10 Good

Nikolas

Liked: Cleanliness, staff & service, property conditions & facilities
The only real issue was the curtains. Let in too much light. Some road noise. But good refurb of old motel.
Stayed 1 night in Feb 2024
Response from ACI Management on Mar 1, 2024
Thank you for your considerate review and great rating! We are thrilled to hear that you enjoyed our uniquely stylish room and retro touches! It was a pleasure having you as our guest and we appreciate your courteous stay! We hope to see you again next time you visit Salida!

10/10 Excellent

Gordon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rather stay here than a chain hotel!
I wasn’t sure at first, if it was going to be cheesy or rundown, but I was pleasantly surprised that everything felt new and updated and clean, yet retro!
Stayed 1 night in Feb 2024
Response from ACI Management on Feb 19, 2024
Thank you for your considerate review and perfect rating! We are thrilled to hear that you enjoyed our uniquely stylish room and retro touches! Cleanliness is one of our main priorities and our staff is always looking for ways to make your stay more enjoyable and memorable! It was a pleasure having you as our guest and we appreciate your courteous stay! We hope to host you again next time you visit Salida!

10/10 Excellent

Jacqueline

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great rooms
Stayed 1 night in Feb 2024
Response from ACI Management on Feb 16, 2024
Thank you for your considerate review and perfect ratings! We are thrilled to hear that you enjoyed our uniquely stylish room and retro touches! It was a pleasure having you as our guests and we appreciate your courteous stay! We look forward to seeing you again next time you visit Salida!

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean, warm, and cozy. They swept the snow away from my unit in the morning. The office staff was very friendly and helpful. I will definitely stay there every time I come to Salida!
Stayed 1 night in Feb 2024
Response from ACI Management on Feb 16, 2024
Thank you for your considerate review and perfect ratings! Cleanliness is one of our main priorities and our staff is always looking for ways to make your stay more enjoyable and memorable! It was a pleasure having you as our guests and we appreciate your courteous stay! We look forward to seeing you again next time you visit Salida!

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a perfect place for me to stay. It has everything you need and very clean. The staff was super helpful. I will stay there again.
Stayed 1 night in Jan 2024
Response from ACI Management on Feb 16, 2024
Thank you for your considerate review and perfect ratings! Cleanliness is one of our main priorities and our staff is always looking for ways to make your stay more enjoyable and memorable! It was a pleasure having you as our guests and we appreciate your courteous stay! We look forward to seeing you again next time you visit Salida!

10/10 Excellent

Travis

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very unique and cute retro style motel, Clean with a comfortable bed
Stayed 1 night in Feb 2024
Response from Management - Anita on Feb 5, 2024
Thank you for your considerate review and perfect 5 star rating! We are thrilled to hear that you enjoyed our uniquely stylish room and retro touches! Cleanliness is one of our main priorities and our staff is always looking for ways to make your stay more enjoyable and memorable! It was a pleasure having you as our guest and we appreciate your courteous stay! We hope to see you again next time you visit Salida!

8/10 Good

Kevin

Stayed 1 night in Jan 2024
Response from ACI Management on Mar 25, 2024
Thank you for your considerate review and great rating! We are thrilled to hear that you enjoyed your stay! It was a pleasure having you as our guest and we appreciate your courteous stay! We hope to see you again next time you visit Salida!

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Affordable, Fun Place in Salida
Nice, affordable place with a unique style. Friendly staff. Would stay here again.
Stayed 1 night in Dec 2023
Response from Management - Anita on Dec 29, 2023
Thank you for your considerate review and perfect ratings! We are thrilled to hear that you enjoyed our uniquely stylish room and retro touches! Our staff is always looking for ways to make your stay more enjoyable and memorable and we are honored to earn your recommendation! It was a pleasure having you as our guest and we appreciate your courteous stay! We look forward to seeing you again next time you visit Salida!

2/10 Terrible

Chris

Disliked: Staff & service, amenities
Don’t book a room there! There is a reason only 3 rooms were booked when I stayed there, poor customer service. Front desk person seemed put out that I was checking in after 7pm. Grab & go breakfast was non existent, as myself and the other guests discovered. To top things off, even though I followed check out procedures & was out of my room by 10 am, I was harassed & threatened by an employee, who said being out of the room was not enough, I needed to be off the property by 10:15! I was in the back of my truck rearranging some items before getting back on the road. The employee drove up, immediately got out of his vehicle, and started shouting demands at me to get off the property or he would charge me for an additional day. When I told him I would dispute any charge like that, he threatened to call the police, called me derogatory names several times, made slurs about my age a number of times, & did all this in front of the only 2 guests left on the property! Needless to say, I stopped what I was doing, & to avoid any further confrontation, drove off the property immediately. I tried to speak with a manager about this incident, but basically they backed their rude bully employee, saying he did nothing wrong. Furthermore, they charged me for an additional day in the room, which leads me to believe that this is a scam they run on guests to charge them for an extra nite in the room! I have initiated a dispute of those extra charges through my credit card company.
Stayed 1 night in Oct 2023
Response from Management - Anita on Nov 7, 2023
Unfortunately, it looks like you did not follow our check-out instructions and were not compliant in leaving the property on time. There are plenty of written correspondence reminding you of when check-out is, which you chose to ignore. Your signed receipt agrees to depart on time to avoid extra charges - which were never processed. Self accountability is important when staying at a family owned business and unfortunately you didn't have any. We will not apologize for a problem that you created. Guests who are respectful of our policies have a wonderful stay. Your behavior has been reported as guest misconduct through Expedia and your guest account can be flagged for future hotels.

6/10 Okay

Renee

Stayed 1 night in Oct 2023
Response from Management - Anita on Nov 8, 2023
Thanks for leaving us a review! If there was anything that we could have done better to help you enjoy your stay, we would have appreciated your feedback! Happy travels! :)

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Must stay!
Such a beautifully redone motel! We loved the theme carried thru out the rooms and the outside. It was extremely clean too. They had a very nice grab & go breakfast that’ll get you on your way. It was one of our favorite places ever! We’ll definitely stay here anytime we’re in the area.
Stayed 1 night in Sep 2023
Response from Management - Anita on Sep 30, 2023
Thank you for your considerate review and perfect rating! We are thrilled to hear that you enjoyed our uniquely stylish room and retro touches! Cleanliness is one of our main priorities and our staff is always looking for ways to make your stay more enjoyable and memorable! It was a pleasure having you as our guests and we appreciate your courteous stay! We look forward to seeing you again next time you visit Salida!

10/10 Excellent

Luis

Nice
Stayed 1 night in Sep 2023
Response from Management - Anita on Oct 1, 2023
Thank you for your considerate review and perfect ratings! It was a pleasure having you as our guests and we appreciate your courteous stay! We look forward to seeing you again next time you visit Salida!

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Owners put a lot of effort into making this place comfortable and welcoming by adding special touches!
Stayed 1 night in Sep 2023
Response from Management - Anita on Sep 29, 2023
Thank you for your considerate review and perfect 5 star rating! We are thrilled to hear that you enjoyed our uniquely stylish room and retro touches! Our staff is always looking for ways to make your stay more enjoyable and memorable! It was a pleasure having you as our guest and we appreciate your courteous stay! We hope to host you again next time you visit Salida!

10/10 Excellent

Brian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Salida
Very clean, updated and "retro" hotel at a great price for the value.
Stayed 1 night in Sep 2023
Response from Management - Anita on Sep 26, 2023
Thank you for your considerate review and perfect ratings! We are thrilled to hear that you enjoyed our uniquely stylish room and retro touches! Cleanliness is one of our main priorities and our staff is always looking for ways to make your stay more enjoyable and memorable! It was a pleasure having you as our guests and we appreciate your courteous stay! We look forward to seeing you again next time you visit Salida!

8/10 Good

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little remodeled motel Super clean and comfortable room Walkable distance to restaurants
Stayed 1 night in Sep 2023
Response from Management - Anita on Nov 7, 2023
Thank you for your considerate review and perfect ratings! We are thrilled to hear that you enjoyed our uniquely stylish room and retro touches! Cleanliness is one of our main priorities and our staff is always looking for ways to make your stay more enjoyable and memorable! It was a pleasure having you as our guests and we appreciate your courteous stay! We hope to see you next time you visit Salida!

10/10 Excellent

Sharon, FLORENCE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023
Response from Management - Anita on Sep 18, 2023
Thank you for your considerate review and perfect 5 star rating! We appreciate all of your kind words and feedback that you sent over. It was a pleasure having you as our guests! We look forward to seeing you again next time you visit Salida!

10/10 Excellent

Jeri

Stayed 1 night in Aug 2023
Response from Management - Anita on Sep 21, 2023
Thank you for taking the time to leave us a perfect ratings! It was a pleasure having you as our guest and we appreciate your courteous stay! We hope to host you again next time you visit Salida!

6/10 Okay

vickie

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2023
Response from Management - Anita on Sep 2, 2023
Thanks for your review!

10/10 Excellent

Edith, Waco

Liked: Cleanliness, staff & service, property conditions & facilities
Really cute remodels 50’s hotel. Nice and clean and updated with cute decor
Response from Management - Anita on Aug 30, 2023
Thank you for your considerate review and perfect rating! We are thrilled to hear that you enjoyed our uniquely stylish room and retro touches! Cleanliness is one of our main priorities and our staff is always looking for ways to make your stay more enjoyable and memorable! It was a pleasure having you as our guest and we appreciate your courteous stay! We hope to host you again next time you visit Salida!

8/10 Good

Brian, Delaware

Liked: Cleanliness, staff & service, property conditions & facilities
Perfectly adequate for the price. Blinds could be darker for room windows facing west towards sun.
Stayed 2 nights in Aug 2023
Response from Management - Anita on Aug 25, 2023
Thank you for your considerate review and great rating! We are thrilled to hear that you enjoyed our uniquely stylish room and retro touches! Our staff is always looking for ways to make your stay more enjoyable and memorable and we are still working on upgrades at the property! It was a pleasure having you as our guest and we appreciate your courteous stay! We hope to host again next time you visit Salida!

10/10 Excellent

Tal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Management - Anita on Aug 20, 2023
Thank you for leaving us a perfect rating! We are thrilled to hear that you enjoyed your stay! It was a pleasure having you as our guest and we appreciate your courteous stay! We hope to host you again next time you visit Salida!

10/10 Excellent

Glen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Management - Anita on Aug 18, 2023
Thank you for taking the time to leave a review with perfect ratings! We are thrilled to hear that you enjoyed your stay! It was a pleasure having you as our guest and we appreciate your courteous stay! We hope to host you again next time you visit Salida!

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Management - Anita on Aug 15, 2023
Thank you for your considerate review and perfect rating! It was a pleasure having you as our guest and we appreciate your courteous stay! We hope to host you again next time you visit Salida!

10/10 Excellent

Christopher

Stayed 1 night in Aug 2023
Response from Management - Anita on Sep 3, 2023
Thank you for your considerate review and perfect ratings! We are thrilled to hear that you enjoyed your stay! It was a pleasure having you as our guest and we appreciate your courteous stay! We hope to host you again next time you visit Salida!

10/10 Excellent

Renee

Stayed 1 night in Aug 2023
Response from Management - Anita on Aug 15, 2023
Thank you for leaving us a a perfect rating! We are thrilled to hear that you enjoyed your stay! It was a pleasure having you as our guest and we appreciate your courteous stay! We hope to host you again next time you visit Salida!

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The woman at the front desk could use better customer service skills. Her interaction with those in our group was less than friendly.
Stayed 1 night in Aug 2023
Response from Management - Anita on Aug 8, 2023
Thank you for taking the time to leave a great rating! However, leaving an anonymous review is not very helpful as we do not know what guest interaction we are being reviewed for. We host hundreds of guests a week and sometimes there is a reason for our agents being assertive. Thanks again for your feedback!

6/10 Okay

Bill

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Staff forgot customer service 101
Stayed 1 night in Aug 2023
Response from Management - Anita on Aug 8, 2023
Sorry to hear that you did not enjoy your stay!

10/10 Excellent

Joseph D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Management - Anita on Aug 8, 2023
Thank you for your considerate review and perfect ratings! It was a pleasure having you as our guests and we appreciate your courteous stay! We look forward to seeing you again next time you visit Salida!

6/10 Okay

Blue

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Receptionist was unresponsive and strange. Lobby smelled of urine infection. Room was very small. For over 200 dollars i wouldn't recommend this place.
Stayed 1 night in Jul 2023
Response from Management - Anita on Jul 22, 2023
Thanks for your feedback! This review does not seem reflect our property standard. We encourage incoming guests to read our other reviews to see for themselves that this review seems misplaced or may be posted as retaliation.

8/10 Good

ROGER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Management - Anita on Jul 18, 2023
Thank you for your considerate review and great rating! It was a pleasure having you as our guest and we appreciate your courteous stay! We hope to host you again next time you visit Salida!

8/10 Good

lisa

Travelled with family
Liked: Cleanliness, property conditions & facilities
Clean- quiet and easy to get in and out. Layout of the rooms at great. Table tamp too bright because it does not have a shade. - “ a bit too old timey for me. Too Key policy a bit strict and a bit of a pain at first to get it to open. Then it was ok. Overall was good. We did tell the manager about a few issues with the remote and left a note in the room. Had to get new batteries which still did not fix the issue. I am sure it will be resolved for the next client. I tried to use the drive thru process as instructed when checking in but was told to come inside. A bit confusing with the what i was told In the email. Overall a great experience
Stayed 1 night in Jul 2023
Response from Management - Anita on Jul 11, 2023
Thank you for your considerate review and great rating! Cleanliness is one of our main priorities and our staff is always looking for ways to make your stay more enjoyable and memorable! It was a pleasure having you as our guest and we appreciate your courteous stay! We hope to host you again next time you visit Salida!

8/10 Good

Charles, Woodland Park

Liked: Cleanliness, staff & service, property conditions & facilities
The property was clean , parking right in front of door , the room was clean , a couple of things I didn’t care for was the plugs was loose and the pillows really were bad , but overall it was good
Stayed 1 night in Jul 2023
Response from Management - Anita on Jul 7, 2023
Thank you for your considerate review and great ratings! Cleanliness is one of our main priorities and our staff is always looking for ways to make your stay more enjoyable and memorable! It was a pleasure having you as our guests and we appreciate your courteous stay! Happy travels! :)

6/10 Okay

lee

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Pestered by front desk to check-in early
Needs better customer service. We were in town for an event that was scheduled from 3-6PM, but ran late. We received a text at 5PM saying check-in had to be before 10PM, but if it was going to be later than 7, to call. I responded, saying we'd likely arrive about 6:30. I called shortly after, just to let them know our event was running late. The clerk wanted to know exactly when our ETA was, but we didn't know as we going to dinner with friends. She insisted we let her know a time, and I said I didn't, because we had no idea how long we might have to wait for a table, etc. She said check-in had to be by 10, so I assured her we would be there before 10, probably around 9:30. She told us it was more convenient for her for us to check in right away - which was NOT convenient for us. We ended up abandoning our friends to go check in & then had to go back, find new parking, catch up with our friends, etc. The town shuts down fairly early & we were concerned about restaurants closing. I travel a LOT & have never been inconvenienced like that. The decor is cute, but nothing special. The doors open directly to the parking lot, right off Hwy 50. The door only has a doorknob lock - no deadbolt or chain so anyone with a key could come in. The sink had almost no water pressure & no blow dryer. At 9AM the next morning, we got a text reminding us that checkout was promptly at 10, or we'd be charged another night. There are better options in town for the same price. We'll stay elsewhere
Stayed 1 night in Jul 2023
Response from Management - Anita on Jul 4, 2023
Thanks for your review Lee! As you mention yourself, Salida is a small town and shuts down early. We are not a full service hotel rather a independently run family business. We do things differently and operate with limited office hours. Most of our guests really appreciate our courtesy calls as they ensure efficient communication between the motel and our guests. You mention that our doors open directly into the parking lot, which is why we are considered a motel / motor lodge. We always encourage guests to research the property they choose to stay before booking to make sure that it is the right fit for them. Happy travels!

8/10 Good

Abigail

Liked: Cleanliness, staff & service, property conditions & facilities
It was a pleasant stay.
Stayed 2 nights in Jun 2023
Response from Management - Anita on Jun 13, 2023
Thank you for your considerate review and good rating! We are thrilled to hear that you enjoyed your stay! It was a pleasure having you as our guest and we appreciate your courteous stay! We hope to host you again next time you visit Salida!

10/10 Excellent

jarek

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brown’s Canyon hiking
This little motel is amazing. Super clean, remodeled and friendly.
Stayed 1 night in May 2023
Response from Management - Anita on May 31, 2023
Thank you for your considerate review and perfect 10/10 rating! We are thrilled to hear that you enjoyed our uniquely your stay! Cleanliness is one of our main priorities and our staff is always looking for ways to make your stay more enjoyable and memorable! It was a pleasure having you as our guests and we appreciate your courteous stay! We hope to host you again next time you visit Salida!

8/10 Good

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023
Response from Management - Anita on May 31, 2023
Thank you for your good rating! We are thrilled to hear that you enjoyed your stay! It was a pleasure having you as our guest and we appreciate your courteous stay! We hope to host you again next time you visit Salida!

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family getaway!
This was perfect for our weekend adventure needs - we love the old motor lodge vibe so always stay at these types of motels and love Salida! That being said, if you are not one who needs many frills but appreciates thoughtful, cute decor and renovating, this is for you! It was a tight fit in the king room with our pack n play for our under-two year old but we expected as much but there was still plenty of space with the rack in the bathroom and the fridge and dresser! It worked fine as we mostly were sleeping in the room and gone the rest of the time! We did have an issue with our door upon check-in but it was resolved quickly by the staff so we appreciate that and their response.
Stayed 2 nights in May 2023
Response from Management - Anita on May 12, 2023
Thank you for your considerate review and perfect ratings! We are thrilled to hear that you enjoyed our uniquely stylish room and retro touches! Cleanliness is one of our main priorities and our staff is always looking for ways to make your stay more enjoyable and memorable! It was a pleasure having you as our guests and we appreciate your courteous stay! We look forward to seeing you again next time you visit Salida!

10/10 Excellent

kevin

Liked: Cleanliness, property conditions & facilities, room comfort
Great little hotel.
Nicely decorated, clean, quiet, attractive rooms. Comfortable bed. First rate hotel, good location.
Stayed 2 nights in Apr 2023
Response from Management - Anita on Apr 11, 2023
Thank you for your considerate review and perfect 10/10 rating! We are thrilled to hear that you enjoyed our uniquely stylish room and retro touches! Cleanliness is one of our main priorities and our staff is always looking for ways to make your stay more enjoyable and memorable! It was a pleasure having you as our guest and we appreciate your courteous stay! We hope to host you again next time you visit Salida!

10/10 Excellent

Allen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a great older motel with updated rooms and old school charm!
Stayed 1 night in Mar 2023
Response from Management - Anita on Mar 6, 2023
Thank you for your review and perfect 5 star rating! We are thrilled to hear that you enjoyed our uniquely retro motel! It was a pleasure having you as our guest and we appreciate your courteous stay! We hope to see you again next time you visit Salida!

10/10 Excellent

Joe

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and fresh, with no trace of tobacco smoke whatsoever! The window blinds were a little sketchy, but nothing that couldn't be put up with. Overall, good value for money.
Response from Management - Anita on Feb 20, 2023
Thank you for your considerate review and perfect 5 star rating! We are thrilled to hear that you enjoyed our uniquely stylish room and retro touches! We are working on replacing the blinds in the rooms with blackout curtains but have ran into a slue of supply and ordering issues. Rest assured it is on our "to-do" list! It was a pleasure having you as our guest and we appreciate your courteous stay feedback! We hope to host you again next time you visit Salida!

8/10 Good

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great property in Salida. Updated rooms for a great price!
Stayed 1 night in Jan 2023
Response from Management - Anita on Jan 31, 2023
Thank you for your considerate review and great rating! We are thrilled to hear that you enjoyed our uniquely stylish room and retro touches! It was a pleasure having you as our guest and we appreciate your courteous stay! We hope to host you again next time you visit Salida!

10/10 Excellent

Mark, Papillion

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Love the room, especially the bright color. Good customer service.
Response from Management - Anita on Jan 5, 2023
Thank you for your considerate review and perfect 5 star rating! We are thrilled to hear that you enjoyed our uniquely stylish room! Our staff is always looking for ways to make your stay more enjoyable and memorable and we are excited to have earned your recommendation! It was a pleasure having you as our guest and we appreciate your courteous stay! We hope to host you again next time you visit Salida!

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022
Response from Management - Anita on Dec 12, 2022
Thank you for your perfect rating! We are thrilled to hear that you enjoy staying with us! It was a pleasure having you as our guests and we appreciate your courteous stay! We hope to host you again next time you visit Salida!

8/10 Good

Corie

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the retro theme. Didn’t get any hand towels or wash clothes and it would have been nice to have a microwave and coffee maker
Stayed 1 night in Nov 2022
Response from Management - Anita on Nov 11, 2022
Thank you for your considerate review and great rating! We are thrilled to hear that you enjoyed our uniquely stylish room and retro touches! Our washcloths and hand towels are located inside the bathroom vanity drawer :) We also have room types that offer in-room coffee makers - however our standard rooms do not. None of the rooms have a microwave, but there is one available in the snack room. It was a pleasure having you as our guests and we appreciate your courteous stay! We hope to host you again next time you visit Salida!

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought this place was great ! Very comfortable, quiet and nicely decorated /updated. Will definitely stay again. That being said, if you are needing a late check in or an extended check out this may not be the place for you. For us it worked out fine as the requirements and timelines were very clear on the booking and we were flexible. Friendly staff and very clean.
Response from Management - Anita on Nov 9, 2022
Thank you for your considerate review and perfect 5 star rating! We are thrilled to hear that you enjoyed our uniquely stylish room and retro touches! Our staff is always looking for ways to make your stay more enjoyable and memorable! Being family operated, we do things a little differently and go out of our way to communicate to our guests so that they are aware. It was a pleasure having you as our guests and we appreciate your courteous stay! We look forward to hosting you again next time you visit Salida!

10/10 Excellent

Holly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean, safe and affordable. No frills but nicely redecorated in the classical style. Great value for price.
Stayed 1 night in Oct 2022
Response from ACI Management - Anita on Oct 28, 2022
Thank you for your considerate review and perfect 5 star rating! We are thrilled to hear that you enjoyed our uniquely stylish room and retro touches! Cleanliness is one of our main priorities and our staff is always looking for ways to make your stay more enjoyable and memorable! It was a pleasure having you as our guests and we appreciate your courteous stay! We hope to host you again next time you visit Salida!

6/10 Okay

Kate

Liked: Cleanliness
Flood lights pointing directly at my room that were on all night. Despite this place being pristinely clean and very, very cute, the overly bright outdoor lighting made it impossible for me to sleep. Based on their online personae, the owners don't seem to be open to constructive criticism. There are so many rules put in place that protect ownership, but fall short when it comes to accommodating their clientele. READ THE RULES if you're going to come stay here. Again, it was incredibly clean and cute. But I felt like if I slipped up and broke a rule or mentioned that my room wasn't comfortable for me, that they'd treat me badly.
Stayed 2 nights in Oct 2022
Response from ACI Management - Anita on Oct 10, 2022
Thank you for taking the time to leave us a review! Cleanliness is one of our main priorities and our staff is always looking for ways to make your stay more enjoyable and memorable! We are sorry to see a review that is below our standard Expedia rating. The lighting on our property was installed so that we would be compliant with our insurance, however, we are working on updating all of the rooms with blackout curtains! We understand that we do things differently and aren't the best fit for every traveler. We are a young couple trying to operate a business that has a lot of different factors to consider. Without having the protection of a franchise, we must have stricter policies in place to protect our guests and us alike. It was a pleasure having you as our guests and we appreciate your courteous stay! Thanks for visiting Salida!