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Reviews of Campanile Saint Quentin

3 out of 5
Campanile Saint Quentin
ZAC de la Vallée Rue Charles - Naudin, Saint-Quentin, Aisne

Reviews

7.6

Good

Rating 10 - Excellent. 79 out of 318 reviews" "
Rating 8 - Good. 129 out of 318 reviews" "
Rating 6 - Okay. 77 out of 318 reviews" "
Rating 4 - Poor. 23 out of 318 reviews" "
Rating 2 - Terrible. 10 out of 318 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was fine.
Stayed 1 night in Dec 2023
Response from Estelle B. on Feb 25, 2024
Dear Guest,thank you for your feedback.Really glad everything was fine for you.Best regards.

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were very friendly, efficient and incredibly helpful. They made my trip the success it was. Great food - breakfast consisted of really great range of choices. Thank you for everything.
Stayed 3 nights in Oct 2023
Response from Estelle B. on Oct 29, 2023
Dear Guest,thank you so much for your nice feedback.We're happy you enjoyed staying with us.Best regards,

10/10 Excellent

Michael

Stayed 1 night in Sep 2023
Response from KEVIN on Sep 21, 2023
Monsieur, Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravi que vous ayez pu apprécié votre séjour. Veuillez agréer, Monsieur, nos salutations distinguées. KEVIN SOUS DIRECTEUR

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel with a smell you won’t forget!
Last Minute booking. Just staying for good night sleep. Driving from South of France and had long drive. Going back to UK early morning getaway. Unfortunately the room I was given, had a very bad smell. I didn’t think too much of it at first. It is a budget hotel. Thinking it just must be stuffy and opened windows. Told the person at reception. Did not cause too much of a fuss about it. I went into the main town to have dinner. Came back to the room. The smell had not gone away. So I tried call the reception. No one answered or was available. Very concerned so I had a chat with Hotels.com to try to get hold of someone as well. Even they had no joy. Smell unbearable, at one point I was thinking of going to sleep in my vehicle. Then I decided to locate the smell was coming from. I am not totally sure, but smell was mainly coming from bed / linen and carpets. So I ended up using my own sleeping bag and used my own pillow. Lucky I had gone camping before staying at this hotel. No one was that concerned at the hotel. Any complaints, I have call a number. To me that is bad service. When someone in front of you cannot help in anyway. I will not be staying at this chain of Hotel again. The previous night I stayed in another budget hotel called Hotel Kyriad Nord near Valence. It was exceptional clean. Staff both shifts gave excellent customer service. If you are desperate to stay in this hotel, check your room first. Otherwise don’t risk it in my opinion.
Stayed 1 night in Sep 2023
Response from KEVIN on Sep 19, 2023
Monsieur, Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes navré que vous n'avez pas pu apprécier au maximum votre séjour. A votre départ de l'hôtel, je me suis rendu dans la chambre que vous occupiez accompagné d'une collègue pour constater la remarque faite lors du petit déjeuner ou d'ailleurs vous êtes parti sans le régler, et nous n'avons pas constater d'odeurs comme vous pouvez évoquer dans votre commentaire. D'autre part la nuit lorsque la réception est fermée, vous avez un numéro d'astreinte à votre disposition indiqué sur les room directory. Veuillez agréer, Monsieur, nos salutations distinguées. KÉVIN. SOUS DIRECTEUR

8/10 Good

Michael

Liked: Cleanliness, staff & service, room comfort
Overnight stay in St Quentin
We stay in Campanile hotels regularly when travelling through France. St Quentin hotel was clean and the most comfortable beds. Ground floor room with walk in shower was perfect for us. The only disappointment was this hotel did not have the usual evening buffet, which we particularly enjoy. Staff were helpful and polite and helped with our limited French.
Stayed 1 night in Aug 2023
Response from KEVIN on Sep 1, 2023
Monsieur, Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravi que vous ayez pu apprécié votre séjour. Veuillez agréer, Monsieur, nos salutations distinguées. KEVIN SOUS DIRECTEUR

10/10 Excellent

john

Stayed 1 night in Aug 2023
Response from Estelle B ,assistante de direction. on Aug 27, 2023
Bonjour John,merci pour votre retour. Ravis que vous ayez apprécié votre séjour.Cordialement, la Réception.

4/10 Poor

Andrew

Liked: Cleanliness, staff & service
N/a
Stayed 1 night in Mar 2023
Response from KEVIN on May 17, 2024
Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes navré que vous ayez pu apprécié au mieux votre séjour. Veuillez agréer nos salutations distinguées. KEVIN SOUS DIRECTEUR

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
convienient & dog freindly
Stayed 1 night in Feb 2023
Response from KEVIN on Feb 8, 2023
Monsieur, Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravi que vous ayez pu apprécié votre séjour. Veuillez agréer, Monsieur, nos salutations distinguées. KEVIN SOUS DIRECTEUR

10/10 Excellent

Stephen

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located, helpful staff, good value
Stayed 1 night in Jan 2023
Response from KEVIN on Jan 31, 2023
Monsieur, Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravi que vous ayez pu apprécié votre séjour. Veuillez agréer, Monsieur, nos salutations distinguées. KEVIN SOUS DIRECTEUR

8/10 Good

Remi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022
Response from KEVIN on Nov 26, 2022
Monsieur, Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravi que vous ayez pu apprécié votre séjour. Veuillez agréer, Monsieur, nos salutations distinguées. KEVIN SOUS DIRECTEUR

4/10 Poor

David

Liked: Cleanliness, room comfort
Restaurant closed
I would have marked much higher but.....the main reason I use Campanile hotels is that they have restaurants so I can simply arrive, eat dinner and sleep. On arrival I was informed that the restaurant was closed for holidays. I am dissatisfied that I was not informed about this when I booked via Hotels.com. I was given a small credit to use against my next booking but I feel this is not a solution as I had to drive to a local restaurant (which meant that I could not have a beer). Also, I now notice that the credit has to be used within 12 months. Inadequate as I am not likely to make further bookings in that time.
Stayed 1 night in Aug 2022
Response from KEVIN on Oct 10, 2022
Madame, Monsieur, Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes navré que vous n'avez pas pu apprécier au maximum votre séjour. Veuillez agréer, Madame, Monsieur, nos salutations distinguées. KÉVIN. SOUS DIRECTEUR

6/10 Okay

michael p

Stayed 1 night in Aug 2022
Response from KEVIN on Sep 1, 2022
Monsieur, Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravi que vous ayez pu apprécié votre séjour. Veuillez agréer, Monsieur, nos salutations distinguées. KEVIN SOUS DIRECTEUR

4/10 Poor

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cheap but pretty awful
Restaurant wasn't serving food when we arrived (they had a big party to cater for) and there was a noisy motor race going on opposite our room until after dark.
Stayed 1 night in Jul 2022
Response from KEVIN on Sep 1, 2022
Madame, Monsieur, Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes navré que vous n'avez pas pu apprécier au maximum votre séjour. Veuillez agréer, Madame, Monsieur, nos salutations distinguées. KÉVIN. SOUS DIRECTEUR

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities
Short stay
The hotel is adequate for a one night stop over. I used it as it was 50 mile nearer to the tunnel than Reims. Room could do with a little tlc. Hotel location is too close to main road so room was a little noisy and access is not secure as open at all times. Within easy walking distance to supermarket and restaurants nearby as hotel restaurant wasn’t available when I stayed.
Stayed 1 night in Jun 2022

4/10 Poor

Norman

Stayed 1 night in Mar 2022

6/10 Okay

mark

Stayed 1 night in Feb 2022

4/10 Poor

Robert

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

10/10 Excellent

Alex

Stayed 1 night in Dec 2021

10/10 Excellent

Andrew

Liked: Staff & service, property conditions & facilities
Staff are lovely and I have known them for years. However their WIFI is terrible and needs to be upgraded to the same as other Campanile hotels
Stayed 1 night in Nov 2021

4/10 Poor

Paul

Disliked: Staff & service, property conditions & facilities, room comfort
Difficult to consider this 3 star
Certainly would not recommend this hotel. Will not stay here again!!
Stayed 1 night in Nov 2021

6/10 Okay

Deborah

Travelled with family
Liked: Cleanliness, staff & service
Used the hotel for a cheap overnight stop. The accommodation is basic, which is fair enough for the price, although the room was a bit shabby. The television controller didn't work, even when they tried new batteries, and the wifi access to the internet was flaky. But the bed was very comfortable, and the parking right outside the rooms is convenient.
Stayed 1 night in Sep 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very helpful
Very helpful all round (parking, room allocation, meal) - will go again to this location
Stayed 1 night in Sep 2021

2/10 Terrible

niels

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Low ambitions
Low ambitions on most areas to review.
Stayed 3 nights in Sep 2021

6/10 Okay

Jonathan

Liked: Staff & service
Disliked: Property conditions & facilities
Tired bur acceptabke
This is a tired hotel, accomidation is in a separate 2 story block from tge main receptiin and restaurant. The restaurant was shut as they had no chef. Options to eat within walking distance. Very convenient for tge motorway
Stayed 1 night in Sep 2021

6/10 Okay

Penny

Liked: Cleanliness, staff & service, room comfort
Unfortunately they closed their onsite restaurant 1hour before our arrival, this meant driving around to see who could take us, this was Bastille day so extremely busy
Stayed 1 night in Jul 2021

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was my first experience of a Campanile hotel. It was everything that I needed on my journey for an overnight stay during the pandemic.
Stayed 1 night in Dec 2020

8/10 Good

raf

Liked: Cleanliness, staff & service
Very basic, friendly staff, good value
Very basic hotel, a bit tired, no AC in the rooms so not great for hot days, but it's good value for money if you need to stay for one night in the area. The staff was very friendly and helpful.
Stayed 1 night in Aug 2020

6/10 Okay

Geoff

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2020

8/10 Good

Chris

Liked: Cleanliness, staff & service, room comfort
Good for stop over
Good for stop over to the alps Room smelt of smoke otherwise clean. We arrived on a Sat night and the restaurant was closed, which was disappointing, so we had to go looking for somewhere to eat. Went to Buffalo grill but had to wait for over 30mins for table
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a good overnight stop
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
For the money it was good
Stayed 1 night in Dec 2019
Response from Campanile Saint Quentin on Feb 19, 2020
Madame, Monsieur, Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Veuillez agréer, Madame, Monsieur, nos salutations distinguées.

8/10 Good

Verified traveller

Liked: Cleanliness
Stayed 1 night in Aug 2019

8/10 Good

Tony

Liked: Cleanliness, staff & service
Ahot night in France
Enjoyed the stay evening meal excellent Helpful staff only downside was temp of 40c and no AC in the rooms however did not spoil our stay
Stayed 1 night in Jul 2019

8/10 Good

michael p

Liked: Cleanliness, property conditions & facilities, room comfort
overnight stay
usual stop over hotel on way back to uk
Stayed 1 night in Jul 2019

8/10 Good

John

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2019

10/10 Excellent

darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

8/10 Good

Geoff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

6/10 Okay

Phil

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Service was reasonably good but room was basic, outside blind was broken so let light in. Not much insulation in the walls so room was noisy from next door. Breakfast was adequate not great value for money compared to other hotels on our trip.
Stayed 1 night in Jun 2019

8/10 Good

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Nights Rest at St. Quentin
Travelling to Germany with overnight at St. Quentin. Easy to find hotel, just off motorway. Fabric of building looking a little tired in places but room clean, bed comfortable and plenty of hot water. Restaurant facility and food choice excellent. Staff very helpful. Would def. stay again.
Stayed 1 night in Apr 2019
Response from Timothée on May 26, 2019
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

8/10 Good

Geoff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

8/10 Good

Helen, Uk

Liked: Cleanliness, staff & service, room comfort
Good Place for Onward Travel
Clean and beds comfortable. Easy to find, just off exit 10. Value for money but no frills and some rooms still need an update. Staff always friendly and helpful.
Stayed 1 night in Jan 2019

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Jan 2019

10/10 Excellent

Penny, France

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very comfortable bed for a night when travelling.
Stayed 1 night in Dec 2018

6/10 Okay

Neil

Liked: Cleanliness, staff & service
Great for an overnight stay
Clean hotel with great staff. Just expensive for a hotel in the middle of nowhere.
Stayed 2 nights in Sep 2018

8/10 Good

michael p

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

6/10 Okay

Sue

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Served as a convenient stop on our way south
Stayed 1 night in Aug 2018

6/10 Okay

Jackie

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Over night stop
Over night stop made this adequate would not stay for a longer period. Good link to motorway.
Stayed 1 night in Aug 2018

6/10 Okay

graeme

Liked: Cleanliness
Disliked: Property conditions & facilities
south wales couple - overnight stop
OK for overnight stay as it is close to the A26 - Language a bit of a problem plus hotel is getting rather tired.
Stayed 1 night in Jul 2018

2/10 Terrible

Steve, Bristol

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Locked!
Terrible. The room was locked so I could not get in!! I had to go to the hotel next door! To cut a long story short....I knew the reception was only staffed until 11pm. I got stuck en-route due to Channel Tunnel “fun and games”. Anyhow, I called the hotel to say I’d be late (as per Expedia site instructions). The receptionist told me they’d leave a key in the room and the window open for me to get in. Didn’t happen! So, had to rent a room at the “hotel-o-mat” next door. Waiting for a refund!?!!? Not happy.
Stayed 1 night in Jul 2018

8/10 Good

Verified traveller

Liked: Staff & service
Disabled guest
Good for disabled guest 1 step into shower Disabled parking ... restaurant good accessible no steps
Stayed 1 night in Jun 2018