Double Room

Reviews of ibis budget Saint-Omer Centre

ibis budget Saint-Omer Centre
Avenue Charles de Gaulle, Saint-Omer, Hauts-de-France

Reviews

7.8

Good

Rating 10 - Excellent. 8 out of 26 reviews" "
Rating 8 - Good. 10 out of 26 reviews" "
Rating 6 - Okay. 6 out of 26 reviews" "
Rating 4 - Poor. 1 out of 26 reviews" "
Rating 2 - Terrible. 1 out of 26 reviews" "

8.0/10

Cleanliness

9.0/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kavillen

Travelled with family, Travelled with family and small children, Travelled with pets
Liked: Staff & service
Disliked: Cleanliness, amenities
The Hotel staff was lovely, all speak and help on English. However the cleaning in the hotel specially in the bedrooms is not that great. I did find spiders, cobwebs in the wall corners in the top of the bunk bed. The bunk bed still had hair of other people and a lot of dust 😐. The shower was not to great as the water leak to the bedroom while we take a shower, the bedroom very small compared with other Ibis budget hotels that I have been through the years.
Stayed 1 night in Sep 2023

8/10 Good

Beth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

8/10 Good

Colin, Billericay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for money stay at a hotel that ticks all the boxes for restful nights sleep
Stayed 1 night in Aug 2022

6/10 Okay

Stephen

Liked: Staff & service
Stayed 1 night in Aug 2022

6/10 Okay

Oriol de la

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Very kind staff, welcoming and efficient. Hotel is overpriced for getting a room by main road, hearing all noisy traffic from locals with stupidly loud exhausts on their mopeds
Stayed 1 night in Aug 2022

10/10 Excellent

Alison

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was so easy to get to with everything you need close by! What we liked the most is the encouragement to exercise by doing different things like not taking the lift and walking the stairs, everything was in English, never seen anything like it before! Very nice hotel, easy to check in and no fuss!
Stayed 1 night in Aug 2022
Response from anne on Aug 12, 2022
THank you for this nice advice and see you soon for a new training!!!;-)

2/10 Terrible

jeremy

Travelled with family
Liked: Cleanliness, staff & service
.
Stayed 1 night in Aug 2022
Response from anne on Aug 9, 2022
Nous sommes désolés que votre séjour chez nous se soit mal passé. Dommage que vous n'ayez pas donné la raison de votre mécontentement. Cela nous aurait permis de corriger nos erreurs... Cordialement

8/10 Good

Caroline

Stayed 1 night in Aug 2022

6/10 Okay

Matthew

Travelled with family, Business traveller
Liked: Staff & service
The staff were friendly, helpful and just lovely whilst the place itself was ok in a grim area with nothing to do or see. The room itself was horrible which was on the ground floor adapted for disabled people so with a bigger than average size bathroom: very poor lighting so dark with lights on, musty smell which denotes dampness and window not being open most of the time to air the room, sense of not wanting to be there. Next door to the room was a public toilet which was used during the night so got very little sleep due to the banging of the door to the public toilet. Overall, an ok experience due to the friendliness of the staff but not a nice hotel room.
Stayed 1 night in Jul 2022
Response from anne on Aug 9, 2022
Dear Matthew For your next trip, do not hesitate to aask another disabled room whic is not near the public toilets. REgards

8/10 Good

Fiona

Travelled with partner
Liked: Staff & service
Basic but comfortable.
Stayed 1 night in Jun 2022
Response from anne on Aug 9, 2022
thank you for your advice regards

10/10 Excellent

Allyson

Stayed 1 night in Jun 2022

10/10 Excellent

Richard

Liked: Cleanliness, staff & service
Very convenient stop over.
Stayed 1 night in May 2022

8/10 Good

Martine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, well organised check-in, staff very helpful.
Stayed 2 nights in Apr 2022

10/10 Excellent

IAN

Stayed 1 night in Mar 2022

6/10 Okay

Peter

Stayed 1 night in Oct 2021

10/10 Excellent

JEHAN LUC

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023

8/10 Good

Anthéa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accueil chaleureux , chambre bien juste un peu froid
Stayed 1 night in Sep 2022

8/10 Good

ARNAUD

Stayed 1 night in Aug 2022

8/10 Good

BESSONNIES

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personnel très aimable et attentif….
Stayed 2 nights in May 2022

6/10 Okay

Katrin

Business traveller
Liked: Staff & service, amenities
Im Bad gab es unangenehme Gerüche
Stayed 1 night in Apr 2022

10/10 Excellent

BERTRAND

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Séjour professionnel. Hotel propre et calme. Personnel agréable et disponible
Stayed 1 night in Nov 2021

8/10 Good

Emilie

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Bon rapport qualité prix. Rien d exceptionnel mais chambre propre et service minimum attendu.
Stayed 1 night in Aug 2021

10/10 Excellent

Darren

Stayed 1 night in Aug 2021

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pas de bouilloire dans la chambre, problème avec ma réservation via Expedia donc le petit déjeuner était en surplus et j'ai bien failli ne pas avoir de chambre
Stayed 1 night in Mar 2021
Response from Anne on Mar 26, 2021
bonjour Nous sommes désolés que vous ayez rencontré des problèmes. Nous débutons sur expédia et vous faites partie des premiers clients. Nous rencontrons quelques petits soucis de démarrage mais nous espérons être très vite au top!! Pour info,chez budget , il n'y a pas de bouilloire. A très vite...