Superior Double Room, Bathtub (Armateurs) | City view
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Reviews of Hôtel Elizabeth

3 out of 5
Hôtel Elizabeth
2 Rue Des Cordiers, Saint-Malo, Ille-et-Vilaine

Reviews

7.8

Good

Rating 10 - Excellent. 23 out of 72 reviews" "
Rating 8 - Good. 22 out of 72 reviews" "
Rating 6 - Okay. 19 out of 72 reviews" "
Rating 4 - Poor. 7 out of 72 reviews" "
Rating 2 - Terrible. 1 out of 72 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Property conditions & facilities

Reviews

8/10 Good

Timothy, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient quiet and comfortable hotel.
Great location in the old town just away from all the tourists but close to walk to everything including the ferry terminal. Comfortable room in annexe near main hotel. A little small with lots of luggage. Quiet.
Stayed 2 nights in Aug 2018
Response from Kina / Reception on Aug 19, 2018
Thank you for taking the time to share your feedback, they are essential to improving our service. We are glad that you enjoyed your stay and hope to see you again soon. Best Regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was exceptionally helpful. Perfect location.
Stayed 1 night in May 2018
Response from Kina / Reception on May 30, 2018
Bonjour, Thank you for taking the time to share your feedback, We are glad that you enjoyed your stay and hope to see you again soon.

8/10 Good

Christopher, g

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place for a night
Friendly staff met us for our very late arrival.

8/10 Good

Sandra, Plymouth, Devon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quality of service Very good.
We had a very pleasant stay at this Hotel. Staff very helpful. Breakfast was good value for money. The only critism we had was the noise from the street, as we didn't realize we were near a night club. No critism with the Hotel at all.

4/10 Poor

Richard, Calgary, Alberta, Canada

Disliked: Cleanliness, property conditions & facilities, room comfort
Room at Hôtel Elizabeth was Dirty!
We chose this hotel for an additional day prior to start of a Discover France bicycle trip package. It was to be the first stay on that package and we did not want to have to move again for one night. We never discovered whether we were down graded to a lesser grade of room for our second night's stay (the one through Discover France) to achieve the combined stay in the same room. The assigned room was out in an annex building, and it was filthy. My wife would not walk on the floors without shoes on (anywhere). There was dirt on the floors in and around the furniture and had cobwebs around lamps and drapes. It looked like the room had never seen a cleaning cloth in months. The toilet area was cramped and very poorly lit. Probably just as well, as what you can't see, won't hurt you; right! On the bright side, their famous breakfast (in the main building) was great!

6/10 Okay

Irina, Yorkshire

Liked: Cleanliness, staff & service
Handy for the old town
Very handy for exploring the old town as set within the walls. This hotel has two buildings: a 3 star establishment and cheaper version round the corner. I stayed in the latter. It was perfectly adequate for one night - a little small but fine for a solo traveller. It was clean and teh bed coomfy and teh staff were helpful. Unfortuntately I had to pay the full rate for the room - there do not seem to be any single rooms around St Malo which is a pity. This is a market that is rarely catered for. Breakfast cost double than that in other establishments in France so I did not eat there so cannot comment on its quality or value for money.

10/10 Excellent

Robert Smart, Middletown, CT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, friendly staff
We had a great stay; everyone was accommodating, the room was clean and spacious. Nightlife was a little noisy but overall, we would gladly do it again.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
good location
just stayed for one night .we stayed in the annexe across the road from main hotel .our room was quite dark but quite quaint in its own way .87 euros for the night which in the walls is reasonable.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Very basic
Friendly staff although they don't speak any English was very hard to ask them for anything, rooms ate clean but very basic not even a kettle and they look a lot bigger than on the photos. Wouldn't stay there again

4/10 Poor

Mary Flood, Dublin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We booked the hotel well in advance, but were put in the annex,which was not good. the stairs were narrow and steep, very difficult with cases.

8/10 Good

Jersey bean, Jersey

Liked: Cleanliness, staff & service, room comfort
Convenient stopover
We arrived quite late but there was someone at reception to check us in and help with the bags. We were in the annex which is 50 meters from the main building and the room we had was comfortable. The self-service continential breakfast was in the rustic cellar in the main building and was fine - you can even boil an egg if you want to. We have stayed here before - and will probably do so again.

6/10 Okay

Verified traveller

Disliked: Room comfort
We had booked a twin room in this three-star hotel. When we got to the hotel and were shown the room we were appalled. It was in an annex, walk up to 3rd floor, odd-shaped and so minute that you could open bathroom door only a fraction because a bed prevented it to be opened fully. On top of all that the only window was facing a high wall just 2 feet away. As it was puring with rain, we could not really look for another hotel, so we upgraded to a twin in the main building with elevator, but at double the price of the room we had booked.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Great location
Hotel split between two buildings. Rooms Ok and the hotel itself has few facilities. Great location right in the centre of old Saint Malo

10/10 Excellent

aine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really friendly and helpful staff - made the stay in st. malo very pleasant.

10/10 Excellent

Mrs C Somerville

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal location. Room very clean and comfortable. Hotel Reception very friendly and helpful. Will definitely return.

8/10 Good

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
Staff on arrival very helpful, there are three parts to this hotel, we were out back top floor a bit a trek but all we needed is some where clean to freshen up and to sleep, it was ideal. Cars parked for you in lock up at extra cost but worth it, walled city very interesting and has all you need very close to the hotel, not five mins from port by car.

8/10 Good

Hazel, Bath, Bath and North East Somerset, UK

Liked: Cleanliness, staff & service
Well placed, charming hotel
Charming hotel in beautiful ancient building, excellent location within the old city. Very near restaurants. Quiet room, small but clean. Staff on reception extremely helpful and pleasant. Safe garage storage for our bikes and were able to have access to our room on arrival in mid-morning.

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
One night stay
We stayed in the annexe which was just up the road from the main hotel. We arrived late but did receive a welcome reception. They kindly offered us their garage to park our motorbike free of charge. Room was really basic. Couldn't use the shower as it was secured in one position so my husband had to hold it over my head. Good location within minutes of the main street of restaurants and bars.

10/10 Excellent

Anon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly service in a comfortable old hotel
I was particularly impressed by the friendly reception. The hotel itself is a bit quaint (it could have been somewhere in Kensington) but everything worked and it was clean. Would consider going there again.

10/10 Excellent

Shelagh, Lichfield UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent experience
Everything about our stay was delightful. The staff were friendly and very helpful in every respect. The room was spacious and spotlessly clean. We were directed to nearby parking which was safe and convenient. This was our second stay at the Elizabeth and we will happily return when in St Malo again.

10/10 Excellent

Lesley-Ann, Perth, W.Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
History, comfort and great service all in one!
Although our visit was much too short, this was a wonderful place to stay. Located across the road from the ramparts of the pirate city, St Malo, this 17th century building was just magic to stay in. The staff could not have been more helpful or friendlier, our room was wonderful and the breakfast room in the cellar was unbelievable! -so beautifully furnished and equipped. We were made to feel like special guests and would not hesitate to recommend this hotel to anyone who wants real value for money - with that special extra touch!

8/10 Good

Linda, London

Liked: Cleanliness, staff & service, property conditions & facilities
Sorry we couldn't stay longer
A warm welcome at the Hotel Elizabeth, although we had come straight from a very delayed ferry late at night. We were passing through at the start of a cycle tour, so sorry we didn't stay longer. Great breakfast, and basic but comfortable room in the annexe to the main hotel. The location of the hotel is perfect, just inside the city walls.

8/10 Good

Tim, Woking

Liked: Cleanliness, staff & service, room comfort
Perfect one-night stopover
Booked two rooms for my family of four, for a one-night stopover after the ferry journey, before driving further south. The hotel is in a perfect location within the walls of the old city, and the relatively high price reflects this. Our 3rd floor rooms, served by an elevator, were clean (if a bit musty), comfortable and quiet. The receptionist was very helpful and friendly (as usual, in France, an attempt at a few words of French, however basic, takes you a long way), and did her best to explain parking arrangements. The hotel have a pre-paid overnight rate for the car-parks outside the city walls, which we couldn't quite make work for us (our pre-paid ticket did not get us out of the car-park, and the car-park attendant was not at all helpful), so we just paid the standard rate of 12 Euros to exit in the morning - a minor inconvenience which you can probably avoid if you have a better command of the language. The many shops, restaurants and bars of the Intra Muros are just a short walk away from the hotel, and, to soak up the charm of St. Malo for just one night, we were happy to pay the money and give ourselves a treat.

4/10 Poor

Maureen, Australia

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Elizabeth Hotel - not sure it deserves 3 stars
My room was in a building away from the hotel's address - no lift (my booking was based partly on the claim to have a lift), no power plug to charge my phone, no plug for the sink (afraid I'd wash some undies?), no-where to put my suitcase, only a wooden chair, wi-fi only if parked in front of the reception desk, & only the owner had any English at all - my French is very limited & the other staff weren't very helpful.

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
Our room was located in the "annex". We had to drag our luggage up two flights of twisty stairs. The common areas of the annex were musty and smelled bad. Our bed was extremely worn and uncomfortable.

4/10 Poor

john, england

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
the elizabeth hotel..nice location,avoid skippers
we have stayed here before,in the main building,which although fairly expensive was very nice. However,this time we were only able to book the cheaper annexe(skippers)..What a pit! The smell in the hall was awful.The room was ok until on closer inspection my wife found a used ladies article on the bathroom floor about which i need say no more. The room had a separate toilet which meant walking to other side of room to wash hands or use bidday…not very hygenic(touching 2 door handles first). We went over to main building for breakfast which was very nice and good value although the egg boiling contraption never managed to boil an egg properly while we were there.The staff were very polite,but all in all a disappointment. We would stay again but only in main hotel building.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Ron, Modesto, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect place in St. Malo
Very friendly and helpful staff.

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities
Hotel Elizabeth St Malo
Two night stay. Lovely old hotel located just inside the old walled city. We were in the main building - there is an annex. Exceptionally accomodating, helpful and friendly manager/staff. Rooms a little cramped and the cleaning was ok but might have been a bit more thorough (eg dirty plug in bath). noise from passers-by at night but typical of any hotel in old st malo. breakfast very good. all-in-all a very positive experience and a great place to stay if you are going to st malo.

6/10 Okay

Dave, Wirral

Liked: Cleanliness, staff & service, property conditions & facilities
Annex, not the hotel
The Skipper Rooms are not in the hotel, (NOT mentioned in the hotel description) but in an annex around the corner. Ther are 3 floors accessed by a narrow staircase (NO LIFT). The rooms don't have the facilities of the main hotel. Check the Elizabeth Hotel we site before booking.

10/10 Excellent

ALAN, COTSWOLDS ENGLAND

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Elizabeth
We stayed for two nights at the hotel. It was an excellent location and the owner and staff were very helpful at all times. The room was well presented and clean. As another reviewer found, there was noise during the night - conversations in the early hours - which for a light sleeper were disturbing, but I am not sure what the hotel can do about that.

10/10 Excellent

Bernard, Marlow, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Elizabeth Hotel - Perfection
The architecture, location, decor and service could not, in my opinion be bettered. First class in every respect

10/10 Excellent

denis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from Réception on Jul 28, 2019
Bonjour, Merci pour votre commentaire, nous sommes ravis que vous ayez apprécié votre séjour. Au plaisir de vous recevoir, peut être lors d'un de vos prochains séjours à St Malo. Bien Cordialement,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019
Response from Kina / Reception on May 3, 2019
Bonjour, Nous vous remercions d'avoir pris le temps de laisser vos impressions sur votre séjour. Nous sommes ravis que vous ayez apprécié votre séjour et espèrons vous revoir lors d'un de vos prochains séjours à St Malo. Bien Cordialement

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Internet defaillant lors de mon sejour. Petit déjeuner a partir de 08h...
Stayed 1 night in Mar 2019
Response from Réception on Mar 23, 2019
Bonjour, Effectivement nous avons rencontré un souci avec le wifi de l'hôtel, mais ce problème réseau indépendant de notre volonté, a été résolu le lendemain, désolé ! Bien Cordialement

8/10 Good

Régine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un petit refuge douillet
Excellent accueil et de bons conseils pour la visite de la ville!
Stayed 1 night in May 2018
Response from Réception on May 20, 2018
Bonjour, Merci beaucoup d’avoir pris le temps de nous faire partager vos retours, ils sont essentiels à l’amélioration de notre service. C'est avec plaisir que nous transmettons à notre équipe; Nous sommes heureux que vous ayez apprécié votre séjour et espérons vous revoir bientôt.

8/10 Good

Bernadette, Évry

Liked: Cleanliness, staff & service, property conditions & facilities
Très bon accueil nous avons été ravis

6/10 Okay

J Willen, Sittard

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Een typisch 3-sterren hotel !
Een doorsnee hotel voor max. 3 dagen. Het vriendelijke personeel kan de tekortkomingen van het hotel niet goedmaken. Direct in oude stadscentrum en op loopafstand van het strand. Een gedateerd hotel met een redelijk ontbijt.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Alain

Liked: Cleanliness, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Staff & service
Hôtel très mal isolé très mal dormis car on entendait tous les bruits de la rue . peinture et papier peint defraichis. la salle de bains de la moisssure au niveau des carreaux et soucis de fuite avec la pomme de douche nous avons trouvé le prix élevé pour la qualité de la chambre

4/10 Poor

Frédéric, Seine et Marne

Liked: Staff & service
Disliked: Room comfort
Décevant
Hôtel très bien situé à Saint-Malo Intra-muros, accueil très agréable, remise d'un plan avec les principaux points d'intérêts et restaurants conseillés. Chambre décevante par rapport à l'annonce : deux lit jumeaux collés au lieu d'un lit double, des interrupteurs au niveau des oreillers pour des réveils nocturnes désagréables... une seule prise de courant disponible, cabine de douche ne ferme pas totalement et très petite contrairement aux photos de l'annonce qui présentait une belle douche à l'italienne. WC sales à notre arrivée. Grande chaleur dans la chambre sans climatisation et impossible de baisser le chauffage. Ne mérite pas 3 étoiles.

8/10 Good

Cedric

Liked: Cleanliness, staff & service

4/10 Poor

Nathalie, Colombes

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Trés décu par cet hotel
Nous avons été logé dans l' annexe au 1er étage chambre vraiment trop petite (1 seule table de nuit !) douche trop petite et moisissure autour du bac a douche pas de prise de courant pour recharger un portable (en 2015 !) bon point: accueil sympathique du personnel petit déjeuner pas copieux pour le prix demande (11€) Hôtel surévalue sur Hotel.com

8/10 Good

Lars Vestergaard

Liked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

yves, yvre l eveque

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel tres bien situe
Nous avons passe un WE a deux en bretagne pour voir le mont saint michel entoure d eau avec les grandes marées. Nous avons prefere passer une muit d hotel a saint Malo et nous rendre au mont en voiture ( compter 1 h). Pour l occasion, il y a eu une tres forte affluence. Neanmoins, a cette époque de l année, les parkings sont gratuits a saint Malo, il faut juste trouver une place...au mont c est toujours payant maintenant. La ville intra muros de saint malo regorge de restaurants et de boutiques. Il y a aussi beacoup de Belles promenades a faire dans la ville, sur les remparts et en bord de mer. Avec du temps, il est possible de sortir de cet écrin et longer la cote a pied ou en voiture (dinard, cancale...ou dinan...)

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel agréable pour un court séjour, accueil très courtois et attentionné

10/10 Excellent

Alphonse, de belgeque

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service impeeccable
Le personnelle très serviable, petit déjeuner très copieux. Tous étais parfais. Même le parking (garage fermé)

10/10 Excellent

Dan Lap, Montreal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour à St-Malo
Hotel bien situé, le personnel est gentil et toujours prêt à répondre à vos questions et à vous conseiller au besoin.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Viaggio Bretagna e Normandia
Abbiamo soggiornato a Saint Malo tre notti in questo albergo. Lo abbiamo scelto per la posizione e guardando le foto su internet che però non corrispondono al vero. L'albergo ha una struttura principale sulla strada (forse 3 stelle) ed una struttura più noscosta dove ci hanno sistemati. (Skipper)Camera piccolissima, bagno ancor più piccolo con solo due faretti per illuminazione. Internet inesistente se non posizionati davanti alla finestra....difficile da gestire anche per due persone. Una valigia l'abbiamo dovuta sistemare in bagno.sul sito c'era scritto parcheggio interno, quando abbiamo chiesto ci hanno risposto che era già pieno. In conclusione poco corretti e davvero sconsigliato