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The property had a great dog walking area. The room wqs cleaned daily which was nice because my golden retriever puppy is a messy chewer.
Brandy
Stayed 5 nights in Apr 2024
Response from harris on May 12, 2024
Dear Brandy,Thank you for taking the time to tell us about your experience at Super 8 by Wyndham St. James. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.
I was charged an extra $100 without any notification. I did not leave their room any worse than I found it and followed all of their rules. Yet I was charged extra for some reason.
Austin
Stayed 2 nights in Apr 2024
8/10 Good
Kim
Apr 1, 2024
Kim
Stayed 2 nights in Mar 2024
Response from harris on Apr 23, 2024
Dear Kim,Thank you for taking the time to tell us about your experience at Super 8 by Wyndham St. James. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.
My only complaint is that they charged a $100 deposit on my credit card. They didn't say anything about charging a deposit when we checked in, just asked for the credit card for incidentals should they occur. I'm very familiar with that policy, but this is the first time I was actually charged a "deposit". I was told it would be credited back 2-3 business days after check out. We stayed at the Super 8 in Fairmont less than a month ago and did not have a deposit charged. They should definitely say something at check in about that deposit.
The ad indicates gym is available which is not really true. No elevator access.
Yang
Stayed 2 nights in Feb 2024
6/10 Okay
Verified traveller
Travelled with family
Jan 21, 2024
Liked: Cleanliness, staff & service, room comfort
Very clean,
Verified traveller
Stayed 1 night in Jan 2024
Response from harris on Jan 23, 2024
Dear Anonymous,Thank you for taking the time to tell us about your experience at Super 8 by Wyndham St. James. It is always a pleasure to receive positive feedback.. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.
Very nice and the staff were amazing. They helped us while we were in town to find our dog who got lost.
April
Stayed 1 night in Dec 2023
Response from harris on Jan 13, 2024
Dear April,Thank you for taking the time to tell us about your experience at Super 8 by Wyndham St. James. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.
Dear Jeanne,Thank you for taking the time to tell us about your experience at Super 8 by Wyndham St. James. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.
Dear alyssa,Thank you for taking the time to tell us about your experience at Super 8 by Wyndham St. James. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.
Very outdated, our tub had hair in it and smelled of mildew
alyssa
8/10 Good
Phil
Nov 4, 2023
Phil
Stayed 1 night in Nov 2023
Response from harris on Nov 7, 2023
Dear Phil,Thank you for taking the time to tell us about your experience at Super 8 by Wyndham St. James. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.
Great motel for the price.
Front desk service was polite and efficient. Room was immpeccably clean and had nice amenities for the price range. Breakfast area was big and comfortable.
Would definitely stay here again.
Jenn
Stayed 1 night in Oct 2023
Response from harris on Oct 30, 2023
Dear Jenn,Thank you for taking the time to tell us about your experience at Super 8 by Wyndham St. James. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.
Dear Kenneth M ,Thank you for taking the time to tell us about your experience at Super 8 by Wyndham St. James. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.
The hotel is nice and clean, except the grassy area in the back is littered with trash from the gas station/convenience store next door.
dave
Stayed 1 night in Oct 2023
Response from harris on Oct 30, 2023
Dear dave,Thank you for taking the time to tell us about your experience at Super 8 by Wyndham St. James. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.
8/10 Good
Verified traveller
Travelled with family
Oct 7, 2023
Liked: Cleanliness, staff & service, room comfort
Well used furnishings, very helpful staff.
Verified traveller
Stayed 2 nights in Oct 2023
Response from harris on Oct 8, 2023
Dear Anonymous,Thank you for taking the time to tell us about your experience at Super 8 by Wyndham St. James. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.
Dear Larry,Thank you for taking the time to tell us about your experience at Super 8 by Wyndham St. James. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.
8/10 Good
Richard
Sep 27, 2023
Richard
Stayed 1 night in Sep 2023
Response from harris on Oct 30, 2023
Dear Richard,Thank you for taking the time to tell us about your experience at Super 8 by Wyndham St. James. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.
4/10 Poor
Kim
Sep 17, 2023
The room appeared to be clean but smelled terrible and the carpet was sticky in places. Put shoes on to walk around in the room. Breakfast was good with a average selection of food. Arrived very late so slept in the room and tolerated the smell. Expressed concern to front desk when checking out. No response.
Kim
Stayed 1 night in Sep 2023
6/10 Okay
Joyce
Travelled with pets, Travelled with partner
Sep 12, 2023
Liked: Staff & service
The room was ok, but the carpet was very dirty. Staff was friendly.
Joyce
Stayed 1 night in Sep 2023
6/10 Okay
David
Travelled with family
Sep 10, 2023
Liked: Cleanliness, staff & service, amenities
Overall, it was an aged Super8. Rooms smelled musty, but rest of rhe room was nice. Bed was comfortable, linens ok, clean.
Breakfast was lacking and just out of some of their items.
David
Stayed 1 night in Sep 2023
10/10 Excellent
Rhonda
Sep 3, 2023
Rhonda
Stayed 1 night in Aug 2023
Response from harris on Oct 8, 2023
Dear Rhonda,Thank you for taking the time to tell us about your experience at Super 8 by Wyndham St. James. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.
Dear JamesThank you for taking the time to tell us about your experience at Super 8 by Wyndham St. James. It is always a pleasure to receive positive feedback.. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.
Was verypleased with the cleanliness of our room. Great stay for the money. Comfortable bed.
Donna
Stayed 1 night in Aug 2023
Response from harris on Sep 12, 2023
Dear Donna Thank you for taking the time to tell us about your experience at Super 8 by Wyndham St. James. It is always a pleasure to receive positive feedback.. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.
The rooms were very clean and very fresh. The refrigerator made a bit of noise, however, it didn't interrupt sleeping.
Don
Stayed 1 night in Aug 2023
Response from harris on Sep 12, 2023
Dear DonThank you for taking the time to tell us about your experience at Super 8 by Wyndham St. James. It is always a pleasure to receive positive feedback.. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.
10/10 Excellent
Doug
Aug 12, 2023
My grand daughter said this was five star! So five star it is. I thought the rooms were spacious and clean and the young desk clerk opened the pool for the kids for twenty minute even though he’d already closed it!
Doug
Stayed 1 night in Aug 2023
Response from harris on Sep 12, 2023
Dear DougThank you for taking the time to tell us about your experience at Super 8 by Wyndham St. James. It is always a pleasure to receive positive feedback.. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.
Dear JonThank you for taking the time to tell us about your experience at Super 8 by Wyndham St. James. It is always a pleasure to receive positive feedback.. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.
10/10 Excellent
michael, Blaine
Aug 3, 2023
michael
Stayed 1 night in Aug 2023
Response from harris on Sep 12, 2023
Dear MichaelThank you for taking the time to tell us about your experience at Super 8 by Wyndham St. James. It is always a pleasure to receive positive feedback.. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.
I was very pleased with my stay , would recommend to others and when I need to stay again I definitely will.
Kim
Stayed 2 nights in Jul 2023
Response from harry on Aug 7, 2023
Thank you very much for your honorable response.
6/10 Okay
Verified traveller
Jul 24, 2023
Liked: Staff & service
Older hotel, trying but needs updates
Room was not very comfortable. For the bed, if you’re a younger person who can sleep on anything you’ll be fine. If not, you’ll probably wake up with a sore back or worse. Breakfast was ok. Furniture was very worn, towels were thin and threadbare.
Verified traveller
Stayed 1 night in Jul 2023
Response from harry on Aug 7, 2023
Thank you for your review, We will make better as possible.
Great place! A quick stay on our family road trip - we got in late and the staff was very friendly. Place was clean and comfortable. Good breakfast, pool and hot tub were great. As we left the staff said “have a great day, God Bless”! Highly recommend!
Manager acted like it was Expedia’s fault he couldn’t cancel my last day booking. (Finished job early) Called Expedia and had zero issues with the Expedia guy. Expedia guy called the hotel to cancel my rooms ( 6 of them ) and the manager was not willing to cancel my last night. Cost me an extra $500. Hotel lost out on thousands. Will never stay there again and we do a bunch of work up there often.
Check in was disappointing. Clerk was not friendly or informative. Room itself was clean and smelled good. Towels were thin, small, and stained. Breakfast was disgusting.
Melonie
Stayed 1 night in May 2023
Response from Harry on Jun 8, 2023
Thank you for being with us. Sorry for any kind of inconvenience you had. We will improve it.