"The hotel was disappointing for our trip - my advance message requesting a rollaway bed wasn't responded to, leading to extra hassle when we got there, which of course could so easily have been avoided, which would have been nice when on a long road trip. Main person on desk didn't speak English; I was told 'Ich spreche Deutsch.' Hadn't expected this from a front facing staff member in the hotel industry, accessed from a world-wide website, so you couldn't help but feel it was a local hotel for...