Title: Imperial Hotel Rotorua - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=6048125&destination=Rotorua%2C+Bay+of+Plenty+Region%2C+New+Zealand&selected=112911062&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Imperial Hotel Rotorua ## Photo gallery for Imperial Hotel Rotorua ![Outdoor pool - Imperial Hotel Rotorua (Rotorua)](https://images.trvl-media.com/lodging/113000000/112920000/112911100/112911062/44ae1b98.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Point of interest - Imperial Hotel Rotorua (Rotorua)](https://images.trvl-media.com/lodging/113000000/112920000/112911100/112911062/74b72b79.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Imperial Hotel Rotorua (Rotorua)](https://images.trvl-media.com/lodging/113000000/112920000/112911100/112911062/w2061h2910x0y4-dc545f5c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior - Imperial Hotel Rotorua (Rotorua)](https://images.trvl-media.com/lodging/113000000/112920000/112911100/112911062/78b3edd0.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Staircase - Imperial Hotel Rotorua (Rotorua)](https://images.trvl-media.com/lodging/113000000/112920000/112911100/112911062/26c86641.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located close to Whakarewarewa: The Living Maori Village and Redwoods Whakarewarewa Forest, Imperial Hotel Rotorua provides dry cleaning/laundry services and a gym. Guests can connect to free in-room WiFi. ## Reviews 7.8 Good ## Popular amenities - Pool - Parking included - Free WiFi - Air conditioning - Gym - Breakfast available ## Check prices for these days [Tonight ](https://www.expedia.ca/Hotel-Search?startDate=2026-04-03&endDate=2026-04-04&selected=112911062&PinnedHotelID=112911062&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-03&endDate=2026-04-04&selected=112911062&PinnedHotelID=112911062&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.ca/Hotel-Search?startDate=2026-04-04&endDate=2026-04-05&selected=112911062&PinnedHotelID=112911062&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-04&endDate=2026-04-05&selected=112911062&PinnedHotelID=112911062&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=112911062&PinnedHotelID=112911062&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=112911062&PinnedHotelID=112911062&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=112911062&PinnedHotelID=112911062&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=112911062&PinnedHotelID=112911062&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 3+ beds 2 beds Showing 12 of 12 rooms ### View all photos for Executive Studio Suite ![Pillowtop beds, laptop workspace, blackout drapes, soundproofing](https://images.trvl-media.com/lodging/113000000/112920000/112911100/112911062/796dae5a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Studio Suite 8.8 Excellent 6 reviews - City view - 344 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for 1 Bedroom Premier Apartment ![1 Bedroom Premier Apartment | Living area](https://images.trvl-media.com/lodging/113000000/112920000/112911100/112911062/016d259b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 1 Bedroom Premier Apartment - 581 sq ft - 1 bedroom - Sleeps 4 - 1 Queen Bed, 1 Twin Bed and 1 Double Sofa Bed ### View all photos for Superior Studio Suite, Pool View ![Superior Studio Suite, Pool View](https://images.trvl-media.com/lodging/113000000/112920000/112911100/112911062/w6000h3995x0y5-701519c8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Studio Suite, Pool View - 484 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for One Bedroom Apartment ![One Bedroom Apartment](https://images.trvl-media.com/lodging/113000000/112920000/112911100/112911062/f4e5eb53.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### One Bedroom Apartment - City view - 484 sq ft - 1 bedroom - Sleeps 3 - 1 Queen Bed and 1 Twin Bed ### View all photos for Executive One Bedroom Apartment ![Executive One Bedroom Apartment | Extra beds](https://images.trvl-media.com/lodging/113000000/112920000/112911100/112911062/ac58d918.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive One Bedroom Apartment 9.0 Wonderful 2 reviews - 484 sq ft - 1 bedroom - Sleeps 4 - 1 Queen Bed, 1 Twin Bed and 1 Double Sofa Bed ### View all photos for Interconnecting Studios ![Pillowtop beds, laptop workspace, blackout drapes, soundproofing](https://images.trvl-media.com/lodging/113000000/112920000/112911100/112911062/796dae5a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Interconnecting Studios - City view - 689 sq ft - 2 bedrooms - Sleeps 4 - 2 King Beds ### View all photos for Executive Studio ![Pillowtop beds, laptop workspace, blackout drapes, soundproofing](https://images.trvl-media.com/lodging/113000000/112920000/112911100/112911062/cd54c7ff.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Studio - Sleeps 2 ### View all photos for Superior Studio ![Pillowtop beds, laptop workspace, blackout drapes, soundproofing](https://images.trvl-media.com/lodging/113000000/112920000/112911100/112911062/375f319f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Studio - Sleeps 2 ### View all photos for One Bedroom Apartment ![Pillowtop beds, laptop workspace, blackout drapes, soundproofing](https://images.trvl-media.com/lodging/113000000/112920000/112911100/112911062/7c120d0e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### One Bedroom Apartment - Sleeps 3 ### View all photos for One Bedrom Executive Apartment ![Pillowtop beds, laptop workspace, blackout drapes, soundproofing](https://images.trvl-media.com/lodging/113000000/112920000/112911100/112911062/4cb8f0a5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### One Bedrom Executive Apartment - Sleeps 4 ### View all photos for Interconnecting Studio ![Pillowtop beds, laptop workspace, blackout drapes, soundproofing](https://images.trvl-media.com/lodging/113000000/112920000/112911100/112911062/58e724a0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Interconnecting Studio - Sleeps 4 ### View all photos for Premier One Bedroom Spa Suits ![Pillowtop beds, laptop workspace, blackout drapes, soundproofing](https://images.trvl-media.com/lodging/113000000/112920000/112911100/112911062/dbc35a0c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier One Bedroom Spa Suits - Sleeps 4 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FRotorua-Hotels-Imperial-Hotel-Rotorua.h112911062.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FRotorua-Hotels-Imperial-Hotel-Rotorua.h112911062.Hotel-Information) ## About the area Whakarewarewa, a neighborhood in Rotorua, is home to Imperial Hotel Rotorua. The area's natural beauty can be seen at Redwoods Whakarewarewa Forest and Lake Rotorua, while Whakarewarewa: The Living Maori Village and Mitai Maori Village are cultural highlights. Don't miss out on a visit to Skyline Rotorua. Spend some time exploring the area's activities, including hot springs. [Visit our Rotorua travel guide](https://www.expedia.ca/Rotorua.dx6048125) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-38.16012%2C176.25609&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=GffEcKS5JnwC_aad_D-tPv9ske0=) 7 Tryon St, Rotorua, Bay of Plenty, 3010 ### What's nearby - ![Whakarewarewa: The Living Maori Village](https://images.trvl-media.com/place/6048125/db6beba1-256a-4d08-b9b1-ff86b7f5572f.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Whakarewarewa: The Living Maori Village 2 min walk \- 0.2 km - ![Te Puia New Zealand Maori Arts and Crafts Institute](https://images.trvl-media.com/place/6126698/09453007-51f9-417f-ab29-af320a114e30.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Te Puia New Zealand Maori Arts and Crafts Institute 8 min walk \- 0.7 km - ![Whakarewarewa Thermal Reserve](https://images.trvl-media.com/place/6108102/12593aaa-9399-4443-9e32-c007aead5bba.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Whakarewarewa Thermal Reserve 8 min walk \- 0.7 km - ![Redwoods Whakarewarewa Forest](https://images.trvl-media.com/place/6126700/5bad7f0c-8a42-483a-a9e9-18582cefd11f.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Redwoods Whakarewarewa Forest 8 min walk \- 0.7 km - Rotorua Golf Club 3 min walk \- 0.3 km ### Getting around - Rotorua (ROT-Rotorua Regional) 10 min drive ### Restaurants - Ciabatta Bakery 3 min drive - McDonald's 3 min drive - Delhi Hut 4 min drive - Pataka Kai 9 min walk - Pantry D'or 19 min walk ## About this property ### Imperial Hotel Rotorua Upscale hotel near Whakarewarewa: The Living Maori Village Located close to Redwoods Whakarewarewa Forest and Polynesian Spa, Imperial Hotel Rotorua provides dry cleaning/laundry services and a gym. Guests can connect to free in-room WiFi. Other perks at this hotel include: - An outdoor pool - Free self parking - Continental breakfast (surcharge), a vending machine, and bicycle parking - Smoke-free premises, outdoor furniture, and luggage storage Room features All guestrooms at Imperial Hotel Rotorua have thoughtful touches such as laptop-friendly workspaces and air conditioning, in addition to amenities like free WiFi and sound-insulated walls. Other conveniences in all rooms include: - Pillowtop mattresses and cribs/infant beds (surcharge) - Designer toiletries and hair dryers - 43-inch Smart TVs with streaming services and digital channels - Balconies or patios, wardrobes/closets, and kitchenettes ### Awards and affiliations Eco-Certified Property This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. ## Similar properties ![View from room](https://images.trvl-media.com/lodging/1000000/330000/329600/329597/874de647.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Rydges Rotorua Whakarewarewa - Pool - Hot tub - Parking included - Free WiFi 8.2 Very good 1,122 reviews CA $120 CA $138 total includes taxes & fees May 3 - May 4 [](https://www.expedia.ca/Hotel-Search?startDate=2026-05-03&endDate=2026-05-04&selected=329597&PinnedHotelID=329597&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/2000000/1140000/1131300/1131218/210b3a68.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### ibis Rotorua Rotorua - 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May 1 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-30&endDate=2026-05-01&selected=796072&PinnedHotelID=796072&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-17&endDate=2026-04-18&selected=112911062&PinnedHotelID=112911062&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=112911062,329597,1131218,104227048,69569) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free self parking on site ### Food and drink - Daily continental breakfast available 8:30 AM to 10:30 AM for a fee: NZD 20 per person ### Things to do - Gym - Outdoor pool ### Family friendly - Crib (surcharge) - In-room kitchenette - In-room microwave - Laundry facilities - Outdoor pool - Soundproofed rooms ### Conveniences - Laundry facilities - Limited-hour front desk - Lockers - Luggage storage - Safe at front desk - Vending machine ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) ### Outdoors - Outdoor furniture ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - High-pile carpet in room - No elevator - Stair-free path to entrance - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible lounge - Wheelchair-accessible pool ### More - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Crib (surcharge) - Pillowtop mattress ### Bathroom - Designer toiletries - Hair dryer - Shampoo - Soap - Toilet paper - Towels provided ### Entertainment - 43-inch smart TV with digital channels - Streaming services ### Food and drink - Cleaning supplies - Cookware, dishware, and utensils - Kitchenette - Microwave - Stovetop - Toaster ### More - Air conditioning - Heating (climate-controlled) - Iron/ironing board - Laptop workspace - Soundproofed rooms ## Policies ### Check-in Check-in start time: 2:00 PM; Check-in end time: 8:30 PM Contactless check-in available Minimum check-in age: 18 ### Check-out Check-out before 10:00 AM Contactless check-out available ### Special check-in instructions The property charges 2 percent for credit card payments The front desk is open daily from 7:00 AM - 8:30 PM Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation You will be asked to provide the property with a copy of your government-issued photo ID after booking If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Front desk (limited hours), lockbox ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for NZD 40.0 per day Cribs (infant beds) are available for NZD 10 per day ### Property payment types ## Important information ### Optional extras - Fee for continental breakfast: approximately NZD 20 per person - Crib (infant bed) fee: NZD 10 per day - Rollaway bed fee: NZD 40.0 per day - Credit card charges are subject to a surcharge of 2 percent The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, mobile payments, and cash Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention This property does not have elevators This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### National rating Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand. ## Frequently asked questions ### Does Imperial Hotel Rotorua have a pool? ### How much does it cost to stay at Imperial Hotel Rotorua? ### Is Imperial Hotel Rotorua pet-friendly? ### How much is parking? ### What time is check-in at Imperial Hotel Rotorua? ### What time is check-out at Imperial Hotel Rotorua? ### Where is Imperial Hotel Rotorua located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Imperial Hotel Rotorua Reviews 7.8 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.2 Cleanliness ### 7.6 Amenities ### 8.0 Staff & service ### 7.8 Property conditions & facilities 10 - Excellent 21 8 - Good 18 6 - Okay 14 4 - Poor 3 2 - Terrible 3 ## Reviews Verified ### 10/10 Excellent #### Donna Mar 3, 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice stay, great bed,clean room. Small kitchenet. All you need with great staff. ##### Donna Stayed 1 night in Feb 2026 Verified ### 10/10 Excellent #### Ashley Feb 11, 2026 Liked: Cleanliness, amenities, property conditions & facilities Hotel was great for our travels. Ease of getting in and out was nice. Parking was good. Staff was great. Room was comfortable. ##### Ashley Stayed 1 night in Jan 2026 Verified ### 10/10 Excellent #### Allayne Feb 8, 2026 Liked: Cleanliness, amenities, property conditions & facilities The room was so clean and spotless, and very well presented on arrival- the kids also enjoyed the use of the pool while we were here. We will definitely be back again! ##### Allayne Stayed 1 night in Feb 2026 Verified ### 8/10 Good #### Robert Dec 14, 2025 Liked: Cleanliness, amenities Room was great and great location ##### Robert Stayed 3 nights in Dec 2025 Verified ### 8/10 Good #### Tim Dec 30, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice staff from the admin counter when checking in to the cleaners the next morning when checking out. ##### Tim Stayed 1 night in Dec 2025 Verified ### 8/10 Good #### arnov Jan 6, 2026 Liked: Cleanliness, property conditions & facilities clean room and the pool ##### arnov Stayed 4 nights in Jan 2026 Verified ### 8/10 Good #### Mary Dec 26, 2025 Liked: Cleanliness, amenities, property conditions & facilities We stayed one night in executive apartment, the bed was comfortable. Overall very good ##### Mary Stayed 1 night in Dec 2025 Verified ### 6/10 Okay #### William Jan 20, 2026 Liked: Cleanliness, amenities, property conditions & facilities The room was clean well made up and tidy, no facility for English breakfast tea or milk otherwise all good. ##### William Stayed 1 night in Jan 2026 Verified ### 10/10 Excellent #### Robyn May 26, 2025 Liked: Cleanliness, amenities, property conditions & facilities lovely clean room, friendly helpful staff. ##### Robyn Stayed 1 night in May 2025 Verified ### 6/10 Okay #### Ruth Nov 11, 2025 Liked: Staff & service Hotel Stay Review: 3/5 Stars – Mixed Experience The core issues were cleanliness and technology, contrasting with a great room size and helpful staff. Positives Room Size: The room was nicely large and spacious. Check-in: The check-in process was quick and uncomplicated. Early Morning Staff: A staff member preparing breakfast early was crucial on my day of early departure. Although I had informed the hotel of my early flight, I had no clear instructions for key drop-off. I only knew where to put the room card because this helpful individual was available. Areas for Improvement Cleanliness (Major Concern): Housekeeping was seriously lacking. Lower body hair was left in the bath/shower area and on the bathroom floor. Connectivity: The in-room technology was difficult to use. It took a long time to connect the TV to both the internet and then to Freeview. Separately, the Wi-Fi speed was slow when connected to my phone. Bathroom Design: The bathroom basin felt uncomfortably low. Other Notes I did not use the pool during the stay and therefore cannot review that facility. ##### Ruth Stayed 1 night in Nov 2025 Verified ### 6/10 Okay #### Mai-Ling Sep 28, 2025 Convenient location. Small kitchenette with fridge, kettle, toaster, pot,pan,utensils etc.. 👍 No complimentary small ctn of milk to go with the drink satchets though 🙄 TV but no free channels or sky 👎 Upon entry the room was tidy but once ur sitting down and looking around.... Kitchette drawers and cupboards, greasy prints everywhere 🫣 Shower was terrible. No extractor fan. Weak water pressure and the lake of water that ends up outside the shower when ur done. New shower heads and longer length glass would be good. Also advertising spa pools (what sold them for me!!)and not 1 onsite just a cold, needed a good vacuum, pool. On arrival we were asked, because we paid upfront online, that a $100 bond is required which we'd get back upon check out. Never experienced that before and what is the point for 1 night? Went to check out around 8.20ish.. Still closed, no staff anywhere. Rang the emergency # numerous times only to ring once then be rejected. Terrible service. Staff member finally shows up but can't process my refund. We go away and return a few hours later. Staff member had processed the refund. Over all experience with the Imperial Hotel, Rotorua ⭐️⭐️⭐️ ##### Mai-Ling Stayed 1 night in Sep 2025 Verified ### 10/10 Excellent #### dominic Feb 22, 2026 Liked: Cleanliness, amenities, property conditions & facilities clean quiet, pool was temperature was cool, near bus stop ##### dominic Stayed 6 nights in Feb 2026 Verified ### 6/10 Okay #### james Feb 23, 2026 Liked: Cleanliness, property conditions & facilities Decent enough place... Clean room... Good price. ##### james Stayed 2 nights in Feb 2026 Verified ### 10/10 Excellent #### LORRAINE Dec 31, 2025 Liked: Cleanliness, property conditions & facilities Very happy with stay, we were delayed as flight was canceled and staff were very understanding and obliging thank you ##### LORRAINE Stayed 2 nights in Dec 2025 Verified ### 10/10 Excellent #### Payton Nov 16, 2025 Liked: Cleanliness, amenities, property conditions & facilities Clean inside very nice good spot close to everything ##### Payton Stayed 1 night in Nov 2025 Verified ### 8/10 Good #### Jennifer Dec 31, 2025 Liked: Cleanliness Good, clean and well equipped. ##### Jennifer Stayed 2 nights in Dec 2025 Verified ### 10/10 Excellent #### Sonya Nov 21, 2025 Liked: Cleanliness, amenities, property conditions & facilities Location was great. Staff were lovely. Pool was nice ##### Sonya Stayed 1 night in Nov 2025 Verified ### 8/10 Good #### Neil Jan 19, 2026 Liked: Cleanliness, amenities, property conditions & facilities The stay was good but perhaps bit of improvement on customer service would be good, we ran out of coffee/tea but had to call the staff 3 times before it was being delivered and we wanted to have a swim but the swimming pool was not very clean. Thanks. ##### Neil Stayed 2 nights in Jan 2026 Verified ### 8/10 Good #### Chris Dec 14, 2025 Liked: Cleanliness, property conditions & facilities Courteous kaimahi, clean room. Nice outside pool. No spas ##### Chris Stayed 1 night in Dec 2025 Verified ### 6/10 Okay #### Romana Dec 24, 2025 Clean room no spa no heated pool ##### Romana Stayed 2 nights in Dec 2025 Verified ### 10/10 Excellent #### Janet Oct 2, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Very clean rooms. Helpful staff. Good value ##### Janet Stayed 1 night in Sep 2025 Verified ### 2/10 Terrible #### Natalie Jan 18, 2026 Disliked: Cleanliness, amenities, property conditions & facilities If you are going to stay in Rotorua just spend the money and get something nice. Need to hire a new cleaner, room was barely clean and had stains on the toilet seat, the beds were horrible and hard, sheets were stained. We had an internal door to another room so it felt very unsafe. Very noisy, you can hear everything going on in the other rooms, there was banging and yelling at 2am which kept me up. Did not feel comfortable staying here at all. ##### Natalie Stayed 1 night in Jan 2026 Verified ### 10/10 Excellent #### John Aug 17, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Close to Tepuia for dinber and show ##### John Stayed 1 night in Aug 2025 Verified ### 6/10 Okay #### brayden Nov 25, 2025 It wasnt very clean, the bed was just to bed pushed together so not comfy at all. Not terrible but definitely not great. ##### brayden Stayed 1 night in Nov 2025 Verified ### 10/10 Excellent #### Ants Jul 7, 2025 Liked: Cleanliness, amenities, property conditions & facilities Newly renovated room, very spacious. 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