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Reviews of Hotel Palladium Palace

4 out of 5
Hotel Palladium Palace
Via Gioberti 36, Rome, RM

Reviews

8.0

Very good

Rating 10 - Excellent. 207 out of 688 reviews" "
Rating 8 - Good. 317 out of 688 reviews" "
Rating 6 - Okay. 99 out of 688 reviews" "
Rating 4 - Poor. 48 out of 688 reviews" "
Rating 2 - Terrible. 17 out of 688 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

RICHARD HEECHEOL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent to access to Train station
Stayed 3 nights in Apr 2024

4/10 Poor

Johnny

Travelled with family
Disliked: Cleanliness, staff & service
The only thing I liked was that it was close to the train station cause I there on the train . But i was there for 2 nights and in the morning i tried going to the roof top and the lady upstairs at the cafeteria told me only for people who payed for breakfast and breakfast is over is past 10 look at your watch you no see, that’s what she told me I was like WTH is wrong with this lady .breakfast is over so what that have to do with me going to the roof top .it’s literally 30 minutes walking to everything and on the way back it’s going up the hill but the worst part is this place outside on the streets looks like you might get robbed.so if you go please just pay a little extra and stay somewhere that’s 5 minutes walking to the Trevi Fountain it will be your best time you’ll have if you just stay close to the Trevi fountain
Stayed 2 nights in Mar 2024

8/10 Good

Roseloren

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Friendly front desk staff. Just had a misunderstanding with the maintenance guy regarding the door. Otherwise, our room is very comfortable and modern. Love the bathroom with LED lights. Only thing is the room need more sockets.
Stayed 2 nights in Mar 2024

10/10 Excellent

Umit

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Mar 2024

8/10 Good

Keiko

Stayed 2 nights in Mar 2024

8/10 Good

Ingrid

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is okey
Stayed 4 nights in Mar 2024

8/10 Good

Stacey, Castro Valley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to the train terminal and good restaurants nearby
Stayed 3 nights in Mar 2024

8/10 Good

Krzysztof, Statesboro

Stayed 7 nights in Feb 2024

6/10 Okay

Georges

Liked: Staff & service
Doesn’t look like the pics on the site
Stayed 3 nights in Dec 2023

10/10 Excellent

Cardenas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very close to Termini. Can walk to most tourist sites, can take the metro to The Vatican. Breakfast is great! Friendly staff. Would return.
Stayed 3 nights in Jan 2024

8/10 Good

Jasper Karl T

Travelled with family
Liked: Room comfort
Good Location
Stayed 3 nights in Jan 2024

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional 10/10
Upon arriving and walking in the door, we were greeted with friendly smiles. Gianfranco and Delena were excellent! There friendliness was awesome. The room we had was excellent, the beds were very soft. The room was clean and the bathroom was out of this World Beautiful. We were located very close to the train station and city centre. We will stay again.
Stayed 1 night in Dec 2023

10/10 Excellent

Gloria

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We just returned from a 10 day stay at this hotel with 3 children. The room was comfortable and clean, perfect size. The best thing about this hotel is its location, 2 blocks away from Roma Termini which makes it super easy if you're using Rome as the base and then from there take day trips elsewhere. There are plenty of restaurants around, most were open on Christmas Eve and Christmas Day, so we did not notice much of a difference. The staff was very courteous and the check-in and check-out process was easy. The cleaning crew were great as well. Overall, we loved it, recommend it and will stay here again.

8/10 Good

Maki

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

Vinaykumar, Charlotte

Liked: Cleanliness
"Hotel Palladium Palace in Rome, Italy, is an average hotel, situated in the heart of Tourist area and close to Rome Central Station. Well suited for tourists. Its location is unbeatable, being within walking distance from major attractions, restaurants, and shopping areas. All within a radius of 30 Minutes walk. We stayed in a quadruple room with two double beds. Very compact room and hardly much space to keep 4 big suitcases. The front desk staff was not very helpful. We asked for extra tea bags and they charged us 2.5 Euros per bag. breakfast was great with lot of options as it was included in our room price. Worst part of this hotel is the noise on the road. We had a lot of disturbance at night due to traffic , repair works, and sirens. We had to keep the windows open as the room AC was turned off by the management. Only heating was on. For tourists, the essential factors in an hotel stay are convenience, cleanliness, and comfort - the '3 Cs.' On these criteria, Hotel Palladium scores 10/10, 6/10 and 3/10 respectively. I won’t be coming back to this hotel again unless I have not other options ---

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good experience. Hotel located close too just about everything.
Stayed 3 nights in Dec 2023

8/10 Good

Nuala

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023

10/10 Excellent

L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this hotel! The staff were exceptional - really amazing service from check in to check out. The location was perfect and everywhere was pretty walkable including Termini and taxis were easily available if needed. Highly recommend this hotel. We shall return
Stayed 1 night in Nov 2023

8/10 Good

Guylaine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location a few minutes from the train. Breakfast from 7am to 10am. wide selection. Beautiful rooftop view. Mini refrigerator in room greatly appreciated. Room very clean. Staff super helpful.
Stayed 4 nights in Oct 2023

10/10 Excellent

Omer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, high level of service
Stayed 5 nights in Oct 2023

4/10 Poor

Ashley

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
There was nothing unique about this property. The price is to high for this hotel and the service is bare as well as the comfort. 1st, the only working elevator was extremely small like less space than a utility closet small. 2nd the breakfast was ridiculously cold, there weren't many options, it was mainly small continental. Yogurt, croissant, some cake and some ham. The front staff are helpful when you need them but that's about it. The area is close to alot of tourist areas, but nothing within 3 blocks that stays open late to do much of anything except eat and drink after 10/11pm and in all the neighborhood is safe but Don't spend your money here. This hotel is a prime example of collecting alot of money but not upgrading or investing in better. There are other hotels going for the same or less amount who have better service, better food options, better rooms and a better experiennnce over all. We honestly hated it and will not recommend to anyone.

6/10 Okay

Leslie, Portland

Travelled with group
I had reserved a 2-bedroom suite months in advance of our trip and when we arrived we’re given a 1-bedroom suite. When I said this wasn’t what I reserved the person argued with me and tried to convince me that it actually was two bedrooms (it wasn’t). Then when I checked out they charged me for the 2 bedroom suite even though the first night we only had the one-bedroom. It was not a nice way to arrive and I don’t want the argument on top of it.
Stayed 3 nights in Sep 2023

10/10 Excellent

Stacie, Houston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is near the train station, metro, shopping and famous sites. Also there are grocery stores very close. My room was quiet and very clean.
Stayed 3 nights in Sep 2023

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I always stay at this hotel when we travel to Rome, as do some of my colleagues. The location close to Stazione Termini and the bus and metro stations makes it very convenient for visitors both to get to the hotel and to visit attractions in the city or to take day trips to nearby points of interest. The staff has always been efficient, courteous, and helpful, and the breakfast buffet is excellent.
Stayed 13 nights in Sep 2023

8/10 Good

Naiomar, Howard Beach

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was ok to have termini near by, that way i was able to go around easily, taking the train or busses.

10/10 Excellent

Jamie

Liked: Cleanliness
Stayed 3 nights in Aug 2023

10/10 Excellent

Marta

Liked: Cleanliness, staff & service, property conditions & facilities
A lot of people
Stayed 2 nights in Aug 2023

10/10 Excellent

Boxia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a good hotel
Stayed 3 nights in Aug 2023

8/10 Good

YVETTE

Liked: Cleanliness, staff & service, property conditions & facilities
lovely property, very close to the train- very convenient. Staff stays in the front late so you can get back in
Stayed 1 night in Aug 2023

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
Very good location to be a tourist for first time in Rome.
Stayed 1 night in Aug 2023

10/10 Excellent

Farrukh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel renovated near the train station 2min. walking. Good breakfast
Stayed 2 nights in Aug 2023

8/10 Good

Rajneesh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

8/10 Good

Judith

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was 5 min walk to Termini train station where you could catch Metro to Roma city sites, catch trains to the coast and across Italy. Extremely convenient home base even just walking to some sites about a mile away. Staff was very helpful and kind. Room was adequate, not plush but still comfortable.
Stayed 5 nights in Jul 2023

8/10 Good

MARIA, TOLUCA LAKE

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is close to the train/bus station; so easy to go around.
Stayed 1 night in Jul 2023

8/10 Good

Grzegorz

Travelled with family
Liked: Amenities
Was okay
Stayed 2 nights in Jul 2023

8/10 Good

Giovanni

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good for the price. Restaurants around. Walkable with effort.
Stayed 3 nights in Jul 2023

10/10 Excellent

Frank

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect family hotel in rome
Perfect for a family in Rome - we had twelve people in four rooms - two blocks from train station; two blocks from HOHO Bus; two blocks from start of attractions - super friendly and helpful - clean, roomy, everything you could ask for - and a great free breakfast in the morning - only place I would stay in Rome
Stayed 3 nights in Jul 2023

10/10 Excellent

Trang

Stayed 1 night in Jul 2023

10/10 Excellent

Yvette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

Giancarlo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overall, it was a great experience to come to this hotel for a second time. The breakfast was good in the morning, great service, the only thing is that it takes awhile for the air condition to work and function throughout the night. The hotel is in the wrong area, it tends to get crowded on rush hour near the train station. Other than that, it was a great experience.
Stayed 2 nights in Jul 2023

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very friendly. Great location that is very close to the train station and a short walk to the Colosseum. Very good bargain.
Stayed 2 nights in Jul 2023

6/10 Okay

Rasta

Disliked: Property conditions & facilities
Stayed 2 nights in Jul 2023

10/10 Excellent

Shalin Singh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, very good breakfast, very clean hotel. I would recommend it.
Stayed 3 nights in Jul 2023

8/10 Good

Ravi A

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great friendly staff. Clean and well maintained great for families. Walk to the colosseum. During summer, will be nice if there was a fan in the room as well. The ac was not that effective. In the bathroom have fixtures so that you can keep body wash. It was a great bath and shower but no place to keep this stuff. I would go here again. Thanks to the great staff
Stayed 3 nights in Jun 2023

2/10 Terrible

Sean Martin

Disliked: Staff & service, property conditions & facilities
Don’t stay here, the area is run down, the bed was very hard, pillows too flat, and the AC did not work properly!!! It was a sweat box in our room nightly! There was prostitution happening nightly outside of our hotel! Rats were eating the trash piles placed out on the corners by businesses nightly! Disgusting! This entire area of Rome is a crap hole! Finally, none of the plugs worked in the room too.
Stayed 6 nights in Jun 2023

10/10 Excellent

yamelys

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Excelent customer service
Stayed 2 nights in Jun 2023

10/10 Excellent

yamelys

Stayed 3 nights in Jun 2023

10/10 Excellent

Billy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property staff was excellent!!
Stayed 1 night in Mar 2023

8/10 Good

Patrick

Liked: Staff & service
Nice staff and rooftop bar
This hotel is situated very close to the main train station, which isn’t the nicest part of the city, however all the major sights are walkable. There’s also a very nice indoor food market beside the station which is well worth a visit. The staff at the hotel were all very accommodating and friendly and the breakfast/bar area on the top floor was very nice, with great views of the city. The room itself was dated and had only very basic amenities and although the bathroom had more recently been renovated we had problems with water leaking from the toilet and a sewage smell coming from the sink. When I booked the hotel on Hotels.com I specifically filtered by hotels which had a gym and this hotel was said to have one. Annoyingly upon check-in we were told the gym was closed as it was under renovation. I wouldn’t have booked the hotel if I’d known, so I think information like this needs to be updated on Hotels.com to avoid situations like this. Overall enjoyed our stay but find it hard to understand how the hotel warrants 4 stars in its current condition.
Stayed 4 nights in Feb 2023