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Reviews of Tollway Inn of Beloit

2 out of 5
Tollway Inn of Beloit
1710 Gardner Street, South Beloit, IL

Reviews

4.6
Rating 10 - Excellent. 5 out of 82 reviews" "
Rating 8 - Good. 14 out of 82 reviews" "
Rating 6 - Okay. 12 out of 82 reviews" "
Rating 4 - Poor. 20 out of 82 reviews" "
Rating 2 - Terrible. 31 out of 82 reviews" "

5.0/10

Cleanliness

6.0/10

Staff & service

4.6/10

Amenities

4.2/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

4/10 Poor

Lindsey

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room smelled very bad like stale cigarettes. There was A large hole in the bathroom wall above the toilet with a plastic bag shoved into it. The linens were also dingy and look very old and worn out.
Stayed 2 nights in May 2024

4/10 Poor

Keely

Stayed 1 night in Sep 2023

10/10 Excellent

william E

Stayed 1 night in Jul 2023

2/10 Terrible

kevin

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

8/10 Good

Michael

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Bed and some bath linens needed replacing because of tears and some stains. Staff was helpful to resolve problems.
Stayed 1 night in May 2023

2/10 Terrible

Robert

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Microwave and fridge don’t work. No AC
Stayed 1 night in Apr 2023

4/10 Poor

Gossie

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room wasnt clean there was hair on my bed sheets, while taking a shower the tub with my own dirt would fill up on me drain was very slow. I had to flush the toilet 5 times or more Plumbing is terrible, but the people were nice. Affordable, Warm it will do in a crunch. I hated the fact the room wasnt clean. I was just sooo tired and it was the worst freezing temperatures in years at the timme .
Stayed 2 nights in Dec 2022

2/10 Terrible

Kirk

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room smelled like mold so strongly that it made my eyes burn.
Stayed 1 night in Nov 2022

2/10 Terrible

Rickey

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
worse hotel ever
the unit was dirty, the towels looked unclean, it rain threw the bathroom exhaust vent and I almost slip due to the unknown water accumulated on the bathroom floor, the windows were dirty to the point you can barely see out side the window. I will never ever stay in such a place again. Once I arrive there I thought I was at the wrong hotel. I cancel the reservation and went else where to found out every thing was booked in the area. I had to go back to the Toll way Inn and had to pay again since I had cancel the reservations due to the conditions of the hotel.
Stayed 2 nights in Sep 2022

8/10 Good

travis

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
they showed us the room before checking in.
Stayed 2 nights in Aug 2022

2/10 Terrible

allen

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
no AC or ventulation
Stayed 1 night in Aug 2022

4/10 Poor

Robert, Summit

Disliked: Cleanliness, amenities, property conditions & facilities
Room and bed sheets were not clean. Unsafe environment including drug sales on property
Stayed 1 night in Jul 2022

8/10 Good

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2022

6/10 Okay

Wayne

Travelled with family
Liked: Cleanliness, property conditions & facilities
Worth going somewhere a bit more costly
Ok stay but bright lighting at night make sleeping iffy- also air conditioning no colder than 70'
Stayed 1 night in Jul 2022

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly.
Stayed 1 night in Jun 2022

2/10 Terrible

Carl

Disliked: Cleanliness, property conditions & facilities, room comfort
Craptastic!
The shower curtain was covered in mold. The refrigerator did not work. The AC did not work- & it was a hot June evening. Overall one of the more memorably bad hotel experiences I’ve had.
Stayed 1 night in Jun 2022

4/10 Poor

Verified traveller

Travelled with family
Disliked: Property conditions & facilities, room comfort
Go elsewhere
You get charged a $10 deposit just to get an ancient room key. Hasn’t been renovated since the 60s. Smells musty. Electrical is so old, I was scared to use anything.
Stayed 1 night in Jun 2022

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

6/10 Okay

Edward

Travelled with partner
Not 2 bad, cheap if you pay on line
Stayed 1 night in Dec 2021

2/10 Terrible

Kristi

Disliked: Cleanliness, staff & service, property conditions & facilities
Expedia recommended a HORRIBLE motel, which I sadly booked. The staff was rude, and they demanded cash at the door, more than what was mentioned on expedia, I wasn't prepared for that. I didn't have cash on me at the time, and the whole situation was horribly stressful. When I pulled into the property, the lot was horribly maintained. Seemed like a place I could get for no more than $40 anywhere else, not near the equivalent of a nicer known property in the area. When I walked in the door, it reeked of smoke and who know what else, dust, urine..? I'm not sure, it was nasty. I feared for the quality of the room. The whole area felt disgusting. And I didn't get a good feeling when they demanded more cash than what was expected! I expected an easier friendlier check in! I told them to cancel running my card. I didn't want to stay there. I didn't feel comfortable there. They told me to contact Expedia for the refund and to cancel. The Expedia assistant was hardly better. He tried to tell me it wasn't refundable before he was even concerned as to the "why". He asked multiple times, right after asking questions, if we were "still connected", I hardly even had time to type to answer him! I felt rushed in trying to get help. This was a horrible experience all around, and I'm disappointed in both Expedia and this trashy motel.
Stayed 1 night in Sep 2021

10/10 Excellent

Holly Haile

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice property - pleasant staff
We enjoyed our stay. All was well. The drain in the bathtub was a bit slower than my husband likes - but over-all we were happy with the room. Love the vintage pink sinks, toilet and tub!!!
Stayed 1 night in Sep 2021

4/10 Poor

eric

Disliked: Cleanliness, property conditions & facilities
Blast from the past
Pretty amazing since I don't think much has changed in the room I got since the 70s. Carpet and sheets were stained. Refrigerator did not work.
Stayed 1 night in Aug 2021

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This was the last room available in the area and it looked it. It is old and has not been updated in any way for a long time. The staff was nice enough, but the facility needs a major overhaul.
Stayed 1 night in Aug 2021

2/10 Terrible

Verified traveller

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nasty, stunk bad, bedbugs left marks all over my sons arms. DONT GO HERE!
Stayed 3 nights in Jun 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No costumer services and had bed bugs did not have nothing cleaned after snow s
Stayed 1 night in Jan 2021

2/10 Terrible

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
I could not get the heater to work in the room. No TV first night until I brought it to the attention of management.
Stayed 2 nights in Sep 2020

2/10 Terrible

gene, oak park, IL

Disliked: Cleanliness, amenities, property conditions & facilities
There were blood stains on the walls and on the dust ruffle of the bed. possibly fecal matter on the bathroom walls. hard to say. the room smelled awful
Stayed 1 night in Aug 2020

10/10 Excellent

Judy

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable for price point, nice people
Lower cost hotel room expectations... If priced higher - would be not good - but awesome for price point. Liked the size of the room, liked that the toilet had a cover you could close but toilet space was too narrow for a really big dude. Ceilings were slightly low, but not uncomfortably low ( :) - so be careful when mindlessly taking off a shirt above your head) but we are tall people. The room was spotlessly clean. When I walked into the bathroom, I noticed that the towels looked “dindgy”, but when I checked them by smelling them, they were perfect and smelled clean. Would definitely stop here again.
Stayed 1 night in Jul 2020

6/10 Okay

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It smelt musty and yuk.. you could hear people yelling and talking. Housekeeping beating in the door
Stayed 1 night in Feb 2020

2/10 Terrible

Sandy, Syracuse, NY

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The price was right, I was on the road for 14 hours and all I needed was a bed. Property did give me the price but the room was cold, very cold. Took 45 minutes to warm up. Controls on heat system we're very dated and really dirty and hard to read . .
Stayed 1 night in Jan 2020

2/10 Terrible

Josie, Beloit

Business traveller, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
I didn’t like anything about it, the microwave was broken and very old, bathroom was dirty, sheets on the bed were stained and the comforters were dirty. Also there was a smell.
Stayed 1 night in Jan 2020

8/10 Good

Jd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service and the rooms are very clean.
Stayed 1 night in Oct 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
The room was moldy. The thermostat in the room did not work, the temperature varied between 55 F and 90 F. The plumbing in the shower was reversed hot for cold. On check-out the clerk did not speak English. The reply to every question was "Dank you".
Stayed 1 night in Oct 2019

6/10 Okay

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Noisy on weekend
Clean room although dated, comfy bed, too much noise outside on a Saturday night.
Stayed 1 night in Oct 2019

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
The room was supposed to be a smoke free room. The smoking scent was bad and the bed sheet had cigarette burns in it. Bathroom door was dirty and had a hole in it.
Stayed 1 night in Sep 2019

2/10 Terrible

Tiffany

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Filthy
The hotel is filthy! The tv and refrigerator didn’t work in either of the two rooms. I called the main desk and the attendant was short tempered. Overall terrible experience
Stayed 1 night in Aug 2019

2/10 Terrible

Ann

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never again
Towels were stained and thin. There was dried blood on the I side of the bedspread.
Stayed 1 night in Aug 2019

4/10 Poor

Steven

Liked: Staff & service, room comfort
Heated family
The room was what you pay for the staff was friendly however the ac did not work in our room it blew but stayed 89 in our room all night. My kids slept in there undies on the floor in front of the ac to try to stay as cool as possible.
Stayed 1 night in Jul 2019

8/10 Good

brad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to sleep for a nite!
Stayed 1 night in Jun 2019

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very terrible. Bed is dirty. No room service. No refund when cancel. Worst hotel ever. Don’t go there.
Stayed 2 nights in May 2019

4/10 Poor

WWG

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Check in was good, But the room was old and had an odor, the over all condition of the room was bad holes in wall filled in with duct tape, duct tape holding wall electrical plate on and there was a mouse in the room. I guess you get what you pay for!
Stayed 1 night in May 2019

2/10 Terrible

Matt, West Chester

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Would not accept our prepaid orbitz reservation. I had my crew there to work nearby and at 11 pm on Friday night when they arrived they were told they had to pay for all the rooms. They did and now I need to get orbitz to provide me a refund.
Stayed 2 nights in May 2019

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The smell in the motel is horrible. Everything else is ok for 1 night stay.
Stayed 1 night in May 2019

4/10 Poor

Verified traveller

Travelled with family, Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
People who run this place and very nice and accommodating. But this is a motel. It is very old. Very out dated. Not very clean. No water pressure. Seriously, just a trickle. Shower was impossible and brushing teeth was difficult. We were buzzing through town and picked up an extra person we weren’t expecting and it was the only hotel available close to where we were staying that we could use. This is a safe place and has a bed, so if it is a quick run through town on your way to a destination you will be fine.
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
The room was clean good servicie but at the time to check out nobody was there i have to luve the key of the room on the front desk
Stayed 1 night in Apr 2019

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities
Stayed 1 night in Nov 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
This was the filthiest place I've ever stayed at appalling that they are even open and in business
Stayed 1 night in Oct 2018

2/10 Terrible

Lucas, Omak, wa

Disliked: Cleanliness, property conditions & facilities, room comfort
Room stunk like cigarettes. Room looked like the last time it was updated was 1970. Stains all over carpet. Overall not a quality place. Bed were so hard.
Stayed 1 night in Sep 2018

6/10 Okay

Dale

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2018