Title: Holiday Inn Express Rochester - University Area by IHG - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Holiday Inn Express Rochester - University Area by IHG Hotel in Rochester with free breakfast and a 24-hour fitness center ![Exterior](https://images.trvl-media.com/lodging/1000000/10000/7000/6959/ad4689d0.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Free daily continental breakfast](https://images.trvl-media.com/lodging/1000000/10000/7000/6959/06c0e581.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/1000000/10000/7000/6959/bfe53760.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception](https://images.trvl-media.com/lodging/1000000/10000/7000/6959/1acc6b5d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Premium bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/10000/7000/6959/dcc6bba1.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Holiday Inn Express Rochester - University Area offers a convenient base near the University of Rochester. Enjoy continental breakfast, indoor pool, 24-hour gym, business center, free WiFi, dry cleaning, luggage storage, and lobby coffee. Visitors love the breakfast and staff. 7.8 Good ## Popular amenities - - - Gym - Laundry - 24/7 front desk - Parking included ## Room options ### Check availability for these dates Tonight [Nov. 20 - Nov. 21](https://www.expedia.ca/Hotel-Search?startDate=2025-11-20&endDate=2025-11-21&selected=6959&PinnedHotelID=6959&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-20&endDate=2025-11-21&selected=6959&PinnedHotelID=6959&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 21 - Nov. 22](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-22&selected=6959&PinnedHotelID=6959&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-22&selected=6959&PinnedHotelID=6959&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 21 - Nov. 23](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=6959&PinnedHotelID=6959&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=6959&PinnedHotelID=6959&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 28 - Nov. 30](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=6959&PinnedHotelID=6959&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=6959&PinnedHotelID=6959&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 11 of 11 rooms ![Premium bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/10000/7000/6959/dcc6bba1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room 8.0 Very good 8 reviews ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds Refrigerator TV Renovated in 2023 Premium bedding Hair dryer - Sleeps 3 - 1 King Bed OR 1 Queen Bed ![Premium bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/10000/7000/6959/dcc6bba1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds Refrigerator TV Renovated in 2023 Premium bedding Hair dryer - Sleeps 2 - 1 King Bed ![Premium bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/10000/7000/6959/dcc6bba1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed 8.2 Very good 53 reviews ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds Refrigerator TV Renovated in 2023 Premium bedding Hair dryer - Sleeps 2 - 1 King Bed ![Premium bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/10000/7000/6959/dcc6bba1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed, Accessible (Communication, Accessible Tub) 8.0 Very good 11 reviews ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds Refrigerator TV Renovated in 2023 Premium bedding Hair dryer - Sleeps 2 - 1 King Bed ![Premium bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/10000/7000/6959/dcc6bba1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed, Accessible (Communication) 8.4 Very good 5 reviews ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds Refrigerator TV Renovated in 2023 Premium bedding Hair dryer - Sleeps 2 - 1 King Bed ![Premium bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/10000/7000/6959/dcc6bba1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub) 8.0 Very good 2 reviews ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds Refrigerator TV Renovated in 2023 Premium bedding Hair dryer - Sleeps 2 - 1 King Bed ![Premium bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/10000/7000/6959/dcc6bba1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed, Accessible (Comm, Minifridge) ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds Refrigerator TV Renovated in 2023 Premium bedding Hair dryer - Sleeps 2 - 1 King Bed ![Room amenity](https://images.trvl-media.com/lodging/1000000/10000/7000/6959/13ae470f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Queen Bed, Accessible (Communications, Roll-In Shower) ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds Refrigerator TV Renovated in 2023 Premium bedding Hair dryer - Sleeps 2 - 1 Queen Bed ![Premium bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/10000/7000/6959/4341c99b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Queen Beds 8.4 Very good 60 reviews ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds Refrigerator TV Renovated in 2023 Premium bedding Hair dryer - Sleeps 4 - 2 Queen Beds ![Premium bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/10000/7000/6959/4341c99b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Queen Beds, Accessible (Communication) 8.4 Very good 11 reviews ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds Refrigerator TV Renovated in 2023 Premium bedding Hair dryer - Sleeps 4 - 2 Queen Beds ![Premium bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/10000/7000/6959/1c2e2fac.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Queen Bed, Accessible (Mobility, Roll-In Shower) ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds Refrigerator TV Renovated in 2023 Premium bedding Hair dryer - 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FRochester-Hotels-Holiday-Inn-Express-Rochester-University-Area.h6959.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FRochester-Hotels-Holiday-Inn-Express-Rochester-University-Area.h6959.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C43.10699%2C-77.61713&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=wtDrTWaCjnDQz39dSIglmIQ4jJg=) 717 E Henrietta Rd, Rochester, NY, 14623 #### What's nearby - Monroe Community College - 5 min walk - 0.4 km - Tim Hortons Iceplex - 3 min drive - 2.9 km - University of Rochester - 4 min drive - 2.9 km - Strong Memorial Hospital - 5 min drive - 3.3 km - Highland Park - 6 min drive - 2.9 km #### Getting around - Rochester Station - 16 min drive - Greater Rochester Intl. Airport (ROC) - 11 min drive #### Restaurants - ‪Taco Bell - ‬3 min drive - ‪Dunkin' - ‬3 min drive - ‪Wendy's - ‬3 min drive - ‪Jay's Diner - ‬2 min drive - ‪Burger King - ‬3 min drive ## About this property ### Holiday Inn Express Rochester - University Area by IHG Hotel remodeled in 2023 and located near University of Rochester At Holiday Inn Express Rochester - University Area by IHG, you can look forward to free continental breakfast, dry cleaning/laundry services, and a 24-hour gym. Free in-room WiFi and a business center are available to all guests. You'll also find perks like: - An indoor pool - Free self parking - Express check-out, a 24-hour front desk, and 1 meeting room - A front-desk safe, barbecue grills, and coffee/tea in the lobby - Guest reviews speak highly of the breakfast and helpful staff Room features All 105 rooms boast comforts such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches like free WiFi and desk chairs. Guest reviews give good marks for the clean rooms at the property. More amenities include: - Bathrooms with shower/tub combinations and free toiletries - TVs with premium channels - Refrigerators, microwaves, and free infant beds ## Similar properties ![Lobby](https://images.trvl-media.com/lodging/1000000/20000/18000/17994/3a7f0f5d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Spark by Hilton Rochester University Area Brighton - Breakfast included - Pet-friendly - Parking included - Free WiFi 7.8 Good 1,001 reviews CA $126 CA $144 total includes taxes & fees Dec 21 - Dec 22 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-21&endDate=2025-12-22&selected=17994&PinnedHotelID=17994&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/20000/16700/16686/eec8227b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Hotel & Suites Rochester - Marketplace by IHG Rochester - Pool - Parking included - Free WiFi - Restaurant 8.0 Very good 1,000 reviews CA $145 CA $165 total includes taxes & fees Dec 21 - 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Breakfast included - Parking included - Free WiFi - Air conditioning 8.8 Excellent 1,003 reviews CA $154 CA $180 total includes taxes & fees Dec 14 - Dec 15 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=974838&PinnedHotelID=974838&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property - evening/night](https://images.trvl-media.com/lodging/1000000/20000/10400/10380/7124dbea.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hyatt Regency Rochester Downtown Rochester - Pet-friendly - Free WiFi - Restaurant - Air conditioning 7.4 Good 1,000 reviews CA $201 CA $234 total includes taxes & fees Nov 23 - Nov 24 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=10380&PinnedHotelID=10380&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free self parking on site - Wheelchair-accessible parking and van parking available ### Food and drink - Free continental breakfast available on weekdays 6:00 AM to 10:00 AM - Coffee and tea in common areas ### Things to do - 24-hour gym - Indoor pool ### Family friendly - In-room crib - In-room microwave - In-room refrigerator - Indoor pool - Laundry facilities ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (on request) - Multilingual staff ### Business services - 452 square feet of conference space - Business center - Meeting room ### Outdoors - Barbecue grill - Picnic area ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 8 accessible parking spaces - Braille/raised signage - Elevator (36 inch wide door) - Pool hoist on site - Visual fire alarm - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible business center - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible path to elevator - Wheelchair-accessible pool - Wheelchair-accessible public washroom - Wheelchair-accessible registration desk (40 inches high) - Wheelchair-accessible van parking ### More - 5 floors - Banquet hall - Renovated entire property - March 2023 - Smoking not allowed ## Room amenities ### Bedroom - Free crib - Premium bedding ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower/bathtub combination - Towels provided ### Entertainment - TV with premium cable channels - Video game console ### Food and drink - Coffee/tea maker - Microwave - Refrigerator ### More - Air conditioning - Connecting rooms available - Desk - Desk chair - Free local calls - Iron/ironing board - Laptop workspace - Phone - Safe ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: 5:30 AM Late check-in subject to availability Minimum check-in age: 21 ### Check-out Check-out before 11:00 AM Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Rollaway/extra beds are not available Free cribs are available on request at the property ### Property payment types ## Important information ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention Pool access available from 7:00 AM to 10:00 PM The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Quinta Inn Rochester South Quinta Rochester South La Quinta Inn & Suites Rochester South Hotel Rochester La Quinta Inn And Suites Rochester South Holiday Inn Express Rochester Brighton Hotel Holiday Inn Express Rochester Brighton Holiday Inn Express Rochester University Area Hotel Holiday Inn Express Rochester University Area Holiday Inn Express Rochester University Area ## Frequently asked questions ### Does Holiday Inn Express Rochester - University Area by IHG have a pool? > Yes, this property has an indoor pool. Pool access is from 7:00 AM–10:00 PM. ### How much does it cost to stay at Holiday Inn Express Rochester - University Area by IHG? > As of Nov 20, 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Express Rochester - University Area by IHG on Nov 27, 2025 start from CA $146.84, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Rochester-Hotels-Holiday-Inn-Express-Rochester-University-Area.h6959.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Holiday Inn Express Rochester - University Area by IHG pet-friendly? > No, only service animals are welcome at the property. ### How much is parking? > Self parking is free at this property. ### What time is check-in at Holiday Inn Express Rochester - University Area by IHG? > Check-in start time: 3 PM; Check-in end time: 5:30 AM. Late check-in is available during limited hours. ### What time is check-out at Holiday Inn Express Rochester - University Area by IHG? > Check-out is at 11:00 AM. ### Where is Holiday Inn Express Rochester - University Area by IHG located? > Located in Brighton, this hotel is within 1 mi (2 km) of Monroe Community College and Cinemark Movies 10. Tim Hortons Iceplex and URMC Women's Health Center are also within 2 mi (3 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Holiday Inn Express Rochester - University Area by IHG Reviews 7.8 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 7.8 Cleanliness ### 10 Location ### 8.2 Staff & service ### 7.8 Eco-friendliness ### 7.8 Property conditions & facilities 10 - Excellent 411 8 - Good 251 6 - Okay 167 4 - Poor 83 2 - Terrible 92 ### 10/10 Excellent #### Tanya Oct 14, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean room great staff and easy check in ##### Tanya Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Dale Oct 3, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean room, quiet enough, nice accomodations. ##### Dale Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### William Nov 16, 2025 Liked: Staff & service, property conditions & facilities Yes ##### William Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Elizabeth Sep 29, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Room very clean. Free breakfast was great. And a couple walkable restaurants in the area. ##### Elizabeth Stayed 2 nights in Aug 2025 ### 6/10 Okay #### Pamela Nov 11, 2025 Liked: Amenities, property conditions & facilities Disliked: Cleanliness I’ve stayed here a few times when visiting Rochester. It seems like the cleanliness is going downhill. The bathroom was very dirty. Hair in the tub. Hair and dirt on the floor. ##### Pamela Stayed 1 night in Nov 2025 ### 6/10 Okay #### Anastasia Nov 2, 2025 Liked: Amenities Disliked: Cleanliness, property conditions & facilities dated ##### Anastasia Stayed 1 night in Oct 2025 ### 8/10 Good #### Angela Oct 21, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The breakfast was good; the pool was fine; didn't use the exercise room but it looked well kept. The room was a little crowded. There were three adults and it was a tight fit. Maybe that's routine for the Express Holiday Inns. ##### Angela Stayed 4 nights in Oct 2025 ### 8/10 Good #### Annette Sep 20, 2025 Liked: Cleanliness, amenities, property conditions & facilities Nice place person who checked us in was a little short not go friendly ##### Annette Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Tanya Oct 20, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The room we stayed in this time was big, but faced the busy freeway and was very noisy. The toilet paper holder was coming off the wall and there was a white stain on the couch. ##### Tanya Stayed 3 nights in Oct 2025 ### 2/10 Terrible #### Shadae Nov 15, 2025 Disliked: Cleanliness Rooms filthy , hair and dirt everywhere . Took a paper towel to wipe the hair off the shower floor and it was brown indicating that it had not been thoroughly clean . Hair was on the toilet and floor and it was like it like I was in a house of hair . The poor staff tried. To fix it and she was working the front desk , and also had to come and clean the room . I won’t be coming back ! ![](https://a.travel-assets.com/ugc/hotel-reviews/56638a79-68b0-48d8-aeb7-98ff805542f4-1763249652539.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/13e63cb5-e678-458c-af00-8ab92f3e58a2-1763249659479.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Shadae Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Latoya Sep 16, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Clean roos ##### Latoya Stayed 4 nights in Sep 2025 ### 4/10 Poor #### Ismayra Oct 14, 2025 The staff was short at night time and every time we needed anything there was no one ##### Ismayra Stayed 2 nights in Oct 2025 ### 6/10 Okay #### Kimberly Nov 8, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities The first room I was in, there was mould on the shower curtain and the towels were dirty. I was right beside the kitchen and my room filled up with grease smoke in the morning as they had the door to the kitchen open, so it was wafting down the hall. I was able to move rooms, which was great, but the second room still had issues. Parking felt safe, breakfast was good-- good options, but the rooms weren't all that great. There was chocolate milk or coffee on the window shade too? For the money I think there could have been better options in the area. ![](https://a.travel-assets.com/ugc/hotel-reviews/e2019456-ed10-4633-be14-a3f5f8db50cf-1762626467524.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/c1ea70dd-cadc-469b-aef7-97b35cd3d001-1762626474982.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/1e94d668-4440-4d85-99c9-4f17729f2961-1762626483643.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/cb04f9c5-c103-4459-8d1c-6a1f04620ffc-1762626489232.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Kimberly Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### Juliana Jul 20, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Was great ##### Juliana Stayed 1 night in Jun 2025 ### 2/10 Terrible #### Danielle Nov 10, 2025 Disliked: Cleanliness, amenities, property conditions & facilities The room had trash on the floor and a pair of socks in the corner next to the window. They made the beds how did they miss that? The alarm clock time was not updated. Neither was the microwave. When I called the front desk he said I don't know about that. He told me to leave a comment here! Didn't even offer to remove the socks. ##### Danielle Stayed 1 night in Nov 2025 ### 8/10 Good #### Sumanth Apr 27, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice place to stay ##### Sumanth Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Ileana Aug 19, 2025 Safe ##### Ileana Stayed 2 nights in Aug 2025 ### 6/10 Okay #### Melissa Jul 13, 2025 Liked: Amenities Stay was fine and staff were friendly. Hotel could use some TLC ##### Melissa Stayed 2 nights in Jul 2025 ### 8/10 Good #### Verified traveller Aug 21, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Ok stay Stay a lot with HIE...this one was a bit smaller and tighter as far as the room/bathroom. Breakfast was ok...more fruit would be nice. Pillow selection was good. ##### Verified traveller Stayed 5 nights in Aug 2025 ### 8/10 Good #### ning Aug 9, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities restroom is kind of small ##### ning Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Paulo May 12, 2025 Liked: Staff & service, amenities The place was really nice and quiet. ##### Paulo Stayed 3 nights in May 2025 ### 10/10 Excellent #### Joel Jul 30, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean ##### Joel Stayed 2 nights in Apr 2025 ### 2/10 Terrible #### Steve Nov 9, 2025 Disliked: Cleanliness Holiday Inn Express used to be our go to hotel, but we’re done after this trip. Neither of the beds had been changed after the last guest, they were just made back up. One of them still had lint from their pajamas on the sheets when we turned back the covers to go to bed. I called the front desk and was brought sheets to change myself. I understand that we got in at 1:30 am after a delayed flight, and no housekeeping staff was available, but I never should have had to make the call. In addition, there was hair on various parts of the toilet and pubic hair on the shower curtain as well as something smeared on the shower wall. We canceled our next night and went somewhere else. And guess what? When I got my emailed receipt, I was charged for both nights. Ridiculous! ##### Steve Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### TERESA Sep 17, 2025 Liked: Cleanliness, staff & service, property conditions & facilities No problems ##### TERESA Stayed 1 night in Sep 2025 ### 8/10 Good #### Rob May 5, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good pricing and friendly staff. 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