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Overview of Hilton Garden Inn Rochester Downtown

Photo gallery

Featured Image
Indoor pool
In-room safe, free cribs/infant beds, free rollaway beds, free WiFi
In-room safe, free cribs/infant beds, free rollaway beds, free WiFi
Room Amenity

Hilton Garden Inn Rochester Downtown

3 out of 5

4.2/5 Very good

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Free airport shuttle
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

    Popular LocationRochester Riverside Convention Center1 min walk
    Popular LocationMonroe Community College2 min walk
    Popular LocationBlue Cross Arena7 min walk
    AirportRochester, NY (ROC-Greater Rochester Intl.)10 min drive

Choose dates to view prices

  • Room, 1 King Bed with Sofa bed (Larger Room)

    Room amenities

    • Sleeps 2
    • 1 King Bed and 1 Double Sofa Bed
    More details
  • Room, 1 King Bed, Accessible (Rollin Shower)

    Room amenities

    • Sleeps 2
    • 1 King Bed
    More details
  • Room, 2 Queen Beds, Non Smoking

    Room amenities

    • 350 sq ft
    • Sleeps 4
    • 2 Queen Beds
    More details
  • Room, 2 Queen Beds, Accessible (Rollin Shower)

    5/5 guest room rating

    Room amenities

    • Sleeps 4
    • 2 Queen Beds
    More details
  • Junior Suite (2 Queen Beds & Sofa Bed)

    4/5 guest room rating

    Room amenities

    • Sleeps 6
    • 2 Queen Beds and 1 Double Sofa Bed
    More details
  • Room, 1 King Bed, Accessible, Bathtub

    Room amenities

    • Sleeps 2
    • 1 King Bed
    More details
  • Deluxe Room, 1 King Bed, Accessible

    Room amenities

    • Sleeps 4
    • 1 King Bed
    More details
  • Room, 1 King Bed

    Room amenities

    • 300 sq ft
    • Sleeps 2
    • 1 King Bed
    More details
  • Room, 1 King Bed with Sofa bed (Larger Room)

    5/5 guest room rating

    Room amenities

    • Sleeps 3
    • 1 King Bed and 1 Double Sofa Bed
    More details
  • Junior Suite, 2 Queen Beds, Accessible

    4.2/5 guest room rating

    Room amenities

    • Sleeps 4
    • 2 Queen Beds
    More details
  • Suite, 1 King Bed, Accessible, Bathtub

    Room amenities

    • Sleeps 4
    • 1 King Bed
    More details
  • Junior Suite, 1 King Bed with Sofa bed (Wetbar)

    4.2/5 guest room rating

    Room amenities

    • Sleeps 4
    • 1 King Bed and 1 Double Sofa Bed
    More details
  • Suite, 1 King Bed, Accessible

    Room amenities

    • Sleeps 4
    • 1 King Bed
    More details
  • Room, 1 King Bed

    4.6/5 guest room rating

    Room amenities

    • Sleeps 2
    • 1 King Bed
    More details
  • Room, 1 King Bed (With Drinks-Snacks)

    Room amenities

    • 300 sq ft
    • Sleeps 2
    • 1 King Bed
    More details
  • Room, 2 Queen Beds

    4.8/5 guest room rating

    Room amenities

    • Sleeps 4
    • 2 Queen Beds
    More details
  • Deluxe Suite, 1 King Bed with Sofa bed, Jetted Tub

    Room amenities

    • Sleeps 4
    • 1 King Bed and 1 Double Sofa Bed
    More details
  • Room, 1 King Bed, Accessible (Hearing)

    4.3/5 guest room rating

    Room amenities

    • Sleeps 2
    • 1 King Bed
    More details
  • Room, 2 Queen Beds, Accessible (Hearing)

    4.7/5 guest room rating

    Room amenities

    • Sleeps 4
    • 2 Queen Beds
    More details
  • Junior Suite, 2 Queen Beds, Accessible (Hearing Impaired)

    Room amenities

    • Sleeps 6
    • 2 Queen Beds
    More details

About this area

Rochester

Located in Rochester, Hilton Garden Inn Rochester Downtown is in the city center and near a train station. Eastman School of Music and Rochester Auditorium Theater are cultural highlights, while Main Street Armory is a notable landmark. Check out an event or a game at Blue Cross Arena, and consider making time for Strong, a top attraction not to be missed.
Popular Location

What's nearby

  • Rochester Riverside Convention Center - 1 min walk
  • Monroe Community College - 2 min walk
  • Blue Cross Arena - 7 min walk
  • Eastman School of Music - 7 min walk
  • Manhattan Square Park and Ice Rink - 8 min walk

Getting around

  • Rochester Station - 11 min walk
  • Greater Rochester Intl. Airport (ROC) - 10 min drive

Restaurants

  • Drifters — 1 min walk
  • Tapas 177 — 6 min walk
  • Max of Eastman Place — 7 min walk
  • Java's Cafe — 7 min walk
  • Temple Bar & Grill — 7 min walk

About this property

Hilton Garden Inn Rochester Downtown

3-star Rochester hotel in Downtown Rochester, walk to Blue Cross Arena
This smoke-free hotel features 2 restaurants, an indoor pool, and a fitness center. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. All 106 rooms offer conveniences like refrigerators and microwaves, along with free WiFi, free wired Internet, and iPod docks. Flat-screen TVs, room service, and free local calls are among the other amenities available to guests.
Hilton Garden Inn Rochester Downtown offers 106 accommodations with iPod docking stations and safes. 37-inch flat-screen televisions come with pay movies. Refrigerators and microwaves are provided.

This Rochester hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (USD 10 per day)
  • Valet parking on site (USD 15 per week)
  • Onsite parking is wheelchair accessible
  • Free roundtrip airport shuttle from 6 AM - 10 PM
  • Airport shuttle at scheduled times, on request

Food and drink

  • Breakfast available for a fee: USD 9.95 for adults and USD 6.95 for children
  • 2 restaurants
  • 1 bar
  • Room service available

Things to do

  • Fitness center
  • Indoor pool

Family friendly

  • Dry cleaning service
  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Grocery/convenience store
  • Newspapers in lobby

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business center
  • 2 meeting rooms
  • Computer station
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds
  • Free rollaway beds

Bathroom

  • Free toiletries

Entertainment

  • 37-inch flat-screen TV
  • iPod dock
  • Pay movies
  • Premium channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Free local calls
  • Phone
  • Safe

See similar properties

Policies

Check-in

Check-in from 3 PM - 2 AM
Express check-in
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

The following facilities or services will be unavailable from December 1 2020 to June 1 2021 (dates subject to change):
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 3 children stay free when using existing bedding
Free rollaway/extra beds
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: USD 9.95 for adults and USD 6.95 for children (approximately)
  • Self parking fee: USD 10 per day
  • Valet parking fee: USD 15 per week

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hilton Garden Inn Rochester Downtown
Hilton Garden Rochester Downtown
Hilton Garden Inn Rochester Downtown Hotel Rochester
Hilton Rochester
Rochester Hilton Garden Inn
Hilton Garden Inn Rochester Downtown Hotel
Hilton Rochester Rochester
Hilton Garden Inn Rochester Downtown Hotel
Hilton Garden Inn Rochester Downtown Rochester
Hilton Garden Inn Rochester Downtown Hotel Rochester

Frequently asked questions

Can I cancel my reservation for free at Hilton Garden Inn Rochester Downtown and receive a full refund?
Yes, Hilton Garden Inn Rochester Downtown offers free cancellation on select room rates, because flexibility matters! Please refer to Hilton Garden Inn Rochester Downtown cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Hilton Garden Inn Rochester Downtown?
As of Mar 8, 2021, prices found for a 1-night stay for 2 adults at Hilton Garden Inn Rochester Downtown on Mar 9, 2021 start from CA $136, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Hilton Garden Inn Rochester Downtown have a pool?
Yes, this property has an indoor pool.
Is Hilton Garden Inn Rochester Downtown pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hilton Garden Inn Rochester Downtown?
Self parking is available for USD 10 per day. Valet parking is available for USD 15 per week.
What time is check-in at Hilton Garden Inn Rochester Downtown?
Check-in is from 3 PM - 2 AM. After-hours check-in is not available.
What time is check-out at Hilton Garden Inn Rochester Downtown?
Check-out is at noon.
Does Hilton Garden Inn Rochester Downtown provide a shuttle to the airport?
Yes, there's a free airport shuttle that runs 6 AM–10 PM on request.
Where is Hilton Garden Inn Rochester Downtown located?
Located in Downtown Rochester, this hotel is within a 10-minute walk of Rochester Riverside Convention Center, Blue Cross Arena, and Eastman School of Music. Strong and Rochester Auditorium Theater are also within 1 mi (2 km). Rochester Station is 11 minutes by foot.
4.2
Very good
Rating 5 - Excellent. 180 out of 361 reviews
5 - Excellent 50%
Rating 4 - Good. 114 out of 361 reviews
4 - Good 32%
Rating 3 - Okay. 43 out of 361 reviews
3 - Okay 12%
Rating 2 - Poor. 16 out of 361 reviews
2 - Poor 4%
Rating 1 - Terrible. 8 out of 361 reviews
1 - Terrible 2%

4.5/5

Cleanliness

4.5/5

Staff & service

3.9/5

Amenities

4.3/5

Property conditions & facilities

4/5 Good

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay would go again very clean nice staff only thing is garage was a bit confusing
Stayed 1 night in Feb 2021

4/5 Good

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities
Great overall stay, would stay here again. Staff were wonderful
Stayed 1 night in Feb 2021

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Hotel was prefect, guest services perfect, room was beyond perfect. I’ll stay here again FOR SURE!
Stayed 1 night in Feb 2021

2/5 Poor

Travelled with family
Sad face IconDisliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property did not have the room ready for the check in time. Then we had to wait another hour and sit while they got the room ready. The room was semi dirty. The pool had a weird pink soap like stains in the bottom. The staffing was really bad. The restaurant had little staff 1 employee running the bar and the restaurant. Waited 2hours to get food as take out, while sitting at the bar. Staff was nice but just understaffed. Unfair to the customers who have to suffer because of the Hiltons insufficient number of employees. Would not go back. More like a 2 star.
Stayed 1 night in Jan 2021

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing. My husband’s surgery was changed from 7:00 AM to 6:30 PM so they let us have a late check-out the next day. The hotel was very clean and well-kept. We would go back again.
Stayed 2 nights in Jan 2021

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