Title: Hilton Garden Inn Rochester Downtown, NY - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hilton Garden Inn Rochester Downtown, NY Hotel with 2 restaurants, a short walk to Strong ![Lobby](https://images.trvl-media.com/lodging/9000000/8270000/8263000/8262962/acec140b.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/9000000/8270000/8263000/8262962/5d7c9f2b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception](https://images.trvl-media.com/lodging/9000000/8270000/8263000/8262962/28a6c2b2.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Ballroom](https://images.trvl-media.com/lodging/9000000/8270000/8263000/8262962/aabfb95d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby sitting area](https://images.trvl-media.com/lodging/9000000/8270000/8263000/8262962/d7ed428b.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies In the heart of downtown Rochester, Hilton Garden Inn Rochester Downtown, NY offers a warm welcome with two on-site restaurants and a cozy fireplace in the lobby. Take advantage of an indoor pool, gym, and helpful staff to make your stay unforgettable. 8.2 Very good ## Popular amenities - Pool - Pet-friendly - Parking available - Room service - Gym - 24/7 front desk ## Room options ### Check availability for these dates Tonight [Oct. 26 - Oct. 27](https://www.expedia.ca/Hotel-Search?startDate=2025-10-26&endDate=2025-10-27&selected=8262962&PinnedHotelID=8262962&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-26&endDate=2025-10-27&selected=8262962&PinnedHotelID=8262962&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 27 - Oct. 28](https://www.expedia.ca/Hotel-Search?startDate=2025-10-27&endDate=2025-10-28&selected=8262962&PinnedHotelID=8262962&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-27&endDate=2025-10-28&selected=8262962&PinnedHotelID=8262962&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 31 - Nov. 2](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=8262962&PinnedHotelID=8262962&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=8262962&PinnedHotelID=8262962&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=8262962&PinnedHotelID=8262962&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=8262962&PinnedHotelID=8262962&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 17 of 17 rooms ![In-room safe, free cribs/infant beds, free rollaway beds, free WiFi](https://images.trvl-media.com/lodging/9000000/8270000/8263000/8262962/3acc1b79.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Queen Beds 8.4 Very good 15 reviews ### Highlights Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds Refrigerator Flat-screen TV Blackout drapes/curtains Private bathroom - Sleeps 4 - 2 Queen Beds ![In-room safe, free cribs/infant beds, free rollaway beds, free WiFi](https://images.trvl-media.com/lodging/9000000/8270000/8263000/8262962/b6010d34.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed 9.2 Wonderful 15 reviews ### Highlights Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds Refrigerator Flat-screen TV Blackout drapes/curtains Private bathroom - Sleeps 2 - 1 King Bed ![In-room safe, free cribs/infant beds, free rollaway beds, free WiFi](https://images.trvl-media.com/lodging/9000000/8270000/8263000/8262962/f62569eb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed with Sofa bed (Larger Room) 10.0 Exceptional 3 reviews ### Highlights Separate sitting area Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds Refrigerator Flat-screen TV Blackout drapes/curtains - Sleeps 3 - 1 King Bed and 1 Double Sofa Bed ![In-room safe, free cribs/infant beds, free rollaway beds, free WiFi](https://images.trvl-media.com/lodging/9000000/8270000/8263000/8262962/b6010d34.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Accessible (Hearing) 8.8 Excellent 3 reviews ### Highlights Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds Refrigerator Flat-screen TV Blackout drapes/curtains Private bathroom - Sleeps 2 - 1 King Bed ![Room, 2 Queen Beds, Accessible (Hearing)](https://images.trvl-media.com/lodging/9000000/8270000/8263000/8262962/4d85d14d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Queen Beds, Accessible (Hearing) 10.0 Exceptional 1 review ### Highlights Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds Refrigerator Flat-screen TV Blackout drapes/curtains Private bathroom - Sleeps 4 - 2 Queen Beds ![Room, 1 King Bed, Accessible (Rollin Shower)](https://images.trvl-media.com/lodging/9000000/8270000/8263000/8262962/b23b5411.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Accessible (Rollin Shower) ### Highlights Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds Refrigerator Flat-screen TV Blackout drapes/curtains Private bathroom - Sleeps 2 - 1 King Bed ![Room, 1 King Bed with Sofa bed (Larger Room)](https://images.trvl-media.com/lodging/9000000/8270000/8263000/8262962/187dcc45.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed with Sofa bed (Larger Room) 10.0 Exceptional 3 reviews ### Highlights Separate sitting area Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds Refrigerator Flat-screen TV Blackout drapes/curtains - Sleeps 2 - 1 King Bed and 1 Double Sofa Bed ![Room, 1 King Bed, Accessible, Bathtub](https://images.trvl-media.com/lodging/9000000/8270000/8263000/8262962/8af2381c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Accessible, Bathtub 8.0 Very good 4 reviews ### Highlights Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds Refrigerator Flat-screen TV Blackout drapes/curtains Private bathroom - Sleeps 2 - 1 King Bed ![In-room safe, free cribs/infant beds, free rollaway beds, free WiFi](https://images.trvl-media.com/lodging/9000000/8270000/8263000/8262962/3acc1b79.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Queen Beds, Accessible (Rollin Shower) 8.0 Very good 1 review ### Highlights Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds Refrigerator Flat-screen TV Blackout drapes/curtains Private bathroom - Sleeps 4 - 2 Queen Beds ![In-room safe, free cribs/infant beds, free rollaway beds, free WiFi](https://images.trvl-media.com/lodging/9000000/8270000/8263000/8262962/97161240.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 2 Queen Beds, Accessible 9.0 Wonderful 2 reviews ### Highlights Separate sitting area Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds Refrigerator Flat-screen TV Blackout drapes/curtains - Sleeps 4 - 2 Queen Beds ![37-inch flat-screen TV with premium channels, TV, iPod dock](https://images.trvl-media.com/lodging/9000000/8270000/8263000/8262962/dae31cf6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed, Accessible ### Highlights Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds Refrigerator Flat-screen TV Blackout drapes/curtains Sofa bed - 1 bedroom - Sleeps 4 - 1 King Bed ![Suite, 1 King Bed, Accessible](https://images.trvl-media.com/lodging/9000000/8270000/8263000/8262962/9319f8a7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed, Accessible ### Highlights Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds Refrigerator Flat-screen TV Blackout drapes/curtains Sofa bed - 1 bedroom - Sleeps 4 - 1 King Bed ![Suite, 1 King Bed, Accessible, Bathtub](https://images.trvl-media.com/lodging/9000000/8270000/8263000/8262962/294c739e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed, Accessible, Bathtub ### Highlights Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds Refrigerator Flat-screen TV Blackout drapes/curtains Sofa bed - 1 bedroom - Sleeps 4 - 1 King Bed ![37-inch flat-screen TV with premium channels, TV, iPod dock](https://images.trvl-media.com/lodging/9000000/8270000/8263000/8262962/dae31cf6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Suite, 1 King Bed with Sofa bed, Jetted Tub ### Highlights Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds Refrigerator Flat-screen TV Blackout drapes/curtains Sofa bed - 1 bedroom - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed ![Junior Suite, 1 King Bed with Sofa bed (Wetbar)](https://images.trvl-media.com/lodging/9000000/8270000/8263000/8262962/0de4e298.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 1 King Bed with Sofa bed (Wetbar) 10.0 Exceptional 2 reviews ### Highlights Separate sitting area Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds Refrigerator Flat-screen TV Blackout drapes/curtains - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed ![In-room safe, free cribs/infant beds, free rollaway beds, free WiFi](https://images.trvl-media.com/lodging/9000000/8270000/8263000/8262962/97161240.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite (2 Queen Beds & Sofa Bed) 7.0 Good 2 reviews ### Highlights Separate sitting area Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds Refrigerator Flat-screen TV Blackout drapes/curtains - Sleeps 6 - 2 Queen Beds and 1 Double Sofa Bed ![In-room safe, free cribs/infant beds, free rollaway beds, free WiFi](https://images.trvl-media.com/lodging/9000000/8270000/8263000/8262962/cf8db24d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 2 Queen Beds, Accessible (Hearing Impaired) ### Highlights Separate sitting area Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds Refrigerator Flat-screen TV Blackout drapes/curtains - 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More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FRochester-Hotels-Hilton-Garden-Inn-Rochester-Downtown.h8262962.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FRochester-Hotels-Hilton-Garden-Inn-Rochester-Downtown.h8262962.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C43.15680%2C-77.60801&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=yvbz-N_hnZImYD6vtgVFiPVbnnQ=) 155 E Main St, Rochester, NY, 14604 #### What's nearby - Rochester Riverside Convention Center - 2 min walk - 0.2 km - Blue Cross Arena - 6 min walk - 0.6 km - Strong - 8 min walk - 0.7 km - Eastman School of Music - 8 min walk - 0.7 km - University of Rochester - 5 min drive - 4.0 km #### Getting around - Rochester Station - 10 min walk - Greater Rochester Intl. Airport (ROC) - 12 min drive #### Restaurants - ‪Rochester Public Library - ‬4 min walk - ‪Mercantile On Main - ‬3 min walk - ‪Bar Bantam - ‬3 min walk - ‪Am/Fm Coffee - ‬6 min walk - ‪The Street - Craft Kitchen And Bar - ‬1 min walk ## About this property ### Hilton Garden Inn Rochester Downtown, NY Hotel near Strong You can look forward to a grocery/convenience store, dry cleaning/laundry services, and a fireplace in the lobby at Hilton Garden Inn Rochester Downtown, NY. Be sure to enjoy lunch and dinner at the two on-site restaurants. Free in-room WiFi is available to all guests, along with a bar and a gym. You'll also enjoy the following perks during your stay: - An indoor pool - Cooked-to-order breakfast (surcharge), self parking (surcharge), and express check-out - Express check-in, ATM/banking services, and a banquet hall - A front-desk safe, laundry services, and 2 meeting rooms - Guest reviews say great things about the helpful staff Room features All 106 rooms offer comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes. Extra amenities include: - Free infant beds and free extra beds - Bathrooms with free toiletries - 37-inch flat-screen TVs with premium channels - Refrigerators, microwaves, and coffee/tea makers ## Similar properties ![Restaurant](https://images.trvl-media.com/lodging/91000000/90050000/90048700/90048682/8476d601.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hampton Inn & Suites Rochester Downtown Downtown Rochester - Pool - Breakfast included - Free airport shuttle - Pet-friendly 9.6 Exceptional 513 reviews CA $217 CA $247 total includes taxes & fees Nov 2 - Nov 3 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=90048682&PinnedHotelID=90048682&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property - evening/night](https://images.trvl-media.com/lodging/1000000/20000/10400/10380/7124dbea.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hyatt Regency Rochester Downtown Rochester - Pet-friendly - Free WiFi - Restaurant - Air conditioning 7.4 Good 1,003 reviews CA $171 CA $200 total includes taxes & fees Nov 23 - 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Onsite parking options include a garage ### Food and drink - Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 7.95 to 15 for adults and USD 5.95 to 10 for children - 2 restaurants - A bar/lounge - Snack bar/deli ### Restaurants on site - Drifters ### Things to do - Gym - Indoor pool ### Family friendly - Free rollaway/extra bed - Grocery/convenience store - In-room crib - In-room microwave - In-room refrigerator - Indoor pool - Laundry facilities - Snack bar/deli ### Conveniences - 24-hour front desk - ATM - Grocery/convenience store - Laundry facilities - Luggage storage - Newspapers in lobby - Safe at front desk - Vending machine ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Wedding services ### Business services - 2 meeting rooms - 24-hour business center - Computer station - Conference space ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Assistive listening devices - Braille/raised signage - Elevator - Phone accessibility kit - Stair-free path to entrance - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible path to elevator ### More - 6 floors - Banquet hall - Built in 2015 - Designated smoking areas - Fireplace in lobby ## Room amenities ### Bedroom - Bedsheets provided - Free crib - Free rollaway/extra bed ### Bathroom - Free toiletries - Private bathroom - Towels provided ### Entertainment - 37-inch flat-screen TV with premium channels - iPod dock - Pay movies ### Food and drink - Coffee/tea maker - Limited room service - Microwave - Refrigerator ### More - Air conditioning (climate-controlled) - Connecting rooms available - Free local calls - Phone - Safe ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: 2 AM Contactless check-in available Express check-in available Minimum check-in age: 21 ### Check-out Check-out before noon Contactless check-out available Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of USD 75 per accommodation, per stay Service animals are welcome, and are exempt from fees Welcoming dogs and cats only 2 total (up to 50 lbs per pet) Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation ### Children and extra beds Children are welcome 3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room Free rollaway/extra beds Free cribs are available on request at the property ### Property payment types ## Important information ### Optional extras - Fee for cooked-to-order breakfast: approximately USD 7.95 to 15 for adults, and USD 5.95 to 10 for children - Self parking fee: USD 10 per day - Pet fee: USD 75 per accommodation, per stay - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) ### We should mention The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Hilton Garden Inn Rochester Downtown Hilton Garden Rochester Downtown Hilton Garden Inn Rochester Downtown Hotel Rochester Hilton Rochester Rochester Hilton Garden Inn Hilton Garden Inn Rochester Downtown Hotel Hilton Rochester Downtown, Ny Hilton Garden Inn Rochester Downtown Hilton Garden Inn Rochester Downtown NY Hilton Garden Inn Rochester Downtown, NY Hotel Hilton Garden Inn Rochester Downtown, NY Rochester Hilton Garden Inn Rochester Downtown, NY Hotel Rochester ## Frequently asked questions ### Does Hilton Garden Inn Rochester Downtown, NY have a pool? > Yes, this property has an indoor pool. ### How much does it cost to stay at Hilton Garden Inn Rochester Downtown, NY? > As of Oct 26, 2025, prices found for a 1-night stay for 2 adults at Hilton Garden Inn Rochester Downtown, NY on Nov 23, 2025 start from CA $183.21, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Rochester-Hotels-Hilton-Garden-Inn-Rochester-Downtown.h8262962.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Hilton Garden Inn Rochester Downtown, NY pet-friendly? > Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees. ### How much is parking at Hilton Garden Inn Rochester Downtown, NY? > Self parking is available for USD 10 per day. ### What time is check-in at Hilton Garden Inn Rochester Downtown, NY? > Check-in start time: 3 PM; Check-in end time: 2 AM. After-hours check-in is not available. ### What time is check-out at Hilton Garden Inn Rochester Downtown, NY? > Check-out is at noon. ### Where is Hilton Garden Inn Rochester Downtown, NY located? > Located in Downtown Rochester, this hotel is within a 10-minute walk of Rochester Riverside Convention Center and Strong. University of Rochester is 2.1 mi (3.4 km) away. Rochester Station is 10 minutes by foot. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hilton Garden Inn Rochester Downtown, NY Reviews 8.2 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.6 Cleanliness ### 7.6 Location ### 8.8 Staff & service ### 8.0 Eco-friendliness ### 8.4 Property conditions & facilities 10 - Excellent 395 8 - Good 221 6 - Okay 122 4 - Poor 59 2 - Terrible 34 ### 10/10 Excellent #### Marisa Jul 29, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great stay ##### Marisa Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Josh Aug 9, 2025 Liked: Cleanliness, staff & service, property conditions & facilities My stay was fantastic. ##### Josh Stayed 2 nights in Aug 2025 ### 6/10 Okay #### Frances Patricia Oct 19, 2025 Liked: Cleanliness The entrance was on a side street and you had to walk outside to get to the parking garage. The room was comfortable but did not have a hair dryer and when requested they were unable to provide one and the breakfast was pricey. For the price we paid was satisfactory. ##### Frances Patricia Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Lia Oct 21, 2025 Liked: Cleanliness, staff & service, property conditions & facilities . ##### Lia Stayed 2 nights in Oct 2025 ### 6/10 Okay #### Jason Oct 18, 2025 Room was musky and felt dirty. ##### Jason Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Andrea Apr 13, 2025 Liked: Cleanliness, staff & service, property conditions & facilities We had an amazing stay! ##### Andrea Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Micah Oct 15, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I didn’t get free breakfast I had to pay for it ##### Micah Stayed 2 nights in Oct 2025 ### 4/10 Poor #### MIMI Oct 20, 2025 Disliked: Staff & service, amenities, property conditions & facilities We have requestd the housekeeping but did not receiv any service and needed to request to get the clean towels more than 3 times. ##### MIMI Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Michele May 4, 2025 Liked: Amenities A great downtown location. ##### Michele Stayed 2 nights in May 2025 ### 6/10 Okay #### Tiffany Jul 26, 2025 Liked: Staff & service Disliked: Cleanliness, amenities My son and I stayed here for an event down the street. While the location was convenient and staff were friendly, check in took a lot longer than expected and our bathroom shower had a lot of black mold in it. ##### Tiffany Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Alphonso May 31, 2025 Liked: Amenities The room was well put together breakfast was very good and ##### Alphonso Stayed 1 night in May 2025 ### 2/10 Terrible #### Ernesto Oct 23, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities This is by far one of the worst hotels I’ve ever stayed at. The rooms bed boards were dusty, chipped, worn out. The carpet had hair ties & hair balls from probably previous guest in room. I checked in and the electronic card system was down to the point the only access to my room was being escorted. Very annoying having to wait for assistance every time I leave just to get access back inside. The area around is sketchy and very limited food resources. I was extremely disappointed! I would love a refund to be honest ##### Ernesto Stayed 1 night in Oct 2025 ### 6/10 Okay #### Lashonda Aug 10, 2025 Liked: Cleanliness The pool was closed the entire time just about. ##### Lashonda Stayed 3 nights in Aug 2025 ### 6/10 Okay #### Gloria Aug 18, 2025 Disliked: Amenities It was not the most terrible stay but it wasn’t the most comfortable either. The hotel was understaffed so no room service, dining options are limited if you arrive late. ##### Gloria Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Larry Dec 26, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great stay ##### Larry Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Kessan May 19, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff were very kind ##### Kessan Stayed 2 nights in May 2025 ### 6/10 Okay #### Tara Aug 3, 2025 Disliked: Staff & service, amenities The pool was not open, my kids were extremely disappointed. ##### Tara Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Brian May 4, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Friendly staff especially in restaurant ##### Brian Stayed 2 nights in May 2025 ### 8/10 Good #### Melissa Aug 1, 2025 Liked: Cleanliness, staff & service, property conditions & facilities The pool was down for maintenance and there was no cook for the in-house restaurant, which were two of the main reasons I picked this hotel for my stay. But parking was super convenient and the staff was very helpful in finding another restaurant. ##### Melissa Stayed 1 night in Jul 2025 ### 6/10 Okay #### Ruth Sep 10, 2025 Liked: Cleanliness Disliked: Staff & service Check in and parking confusing. Address is East Main St but entrance is Stone St. Front desk staff glued to computers and slow to greet us . We arrived 15 minutes after check in time and were told rather curtly that room not ready and come back in 30 minutes. When we returned in 45 our room still not ready. We were then given another room. Our room was clean and quiet snd comfortable. ##### Ruth Stayed 1 night in Sep 2025 ### 6/10 Okay #### Maurine Jul 10, 2025 Liked: Cleanliness Accommodations were fine. Poor service in restaurant. ##### Maurine Stayed 1 night in Jul 2025 ### 8/10 Good #### OCTAVIO Jun 23, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good central location in Rochester Staff is friendly and helpful. Room was comfy and quiet even though we were right next to the elevator. We never heard it. Location is convenient and parking is reasonable. Not a luxurious 5 star stay but certainly adequate for our weekend. Visit Dinosaur BBQ ( within walking distance) for a great casual meal ##### OCTAVIO Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Yajaira Jan 5, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great place ##### Yajaira Stayed 1 night in Jan 2025 ### 6/10 Okay #### Lars Jul 25, 2025 Liked: Cleanliness Overall okay stay for 1 night. Room was very dark and a bit run-down, but very spacious. We booked the hotel mainly due the supposed to be great breakfast buffet only to find out it wasn't offered during a weekday. The to-order alternative was not really great. ##### Lars Stayed 1 night in Jul 2025 ### 6/10 Okay #### Michael Mar 18, 2025 Liked: Property conditions & facilities The hotel was ok overall. ##### Michael Stayed 1 night in Mar 2025 ## Expedia's Latest Trends ### Hotels > [Arlo Midtown](https://www.expedia.ca/New-York-Hotels-Arlo-Midtown.h48669360.Hotel-Information) > > [Millennium Hotel Broadway Times Square](https://www.expedia.ca/New-York-Hotels-Millennium-Hotel-Broadway-Times-Square.h25449.Hotel-Information) > > [NEW YORKER BY LOTTE HOTELS](https://www.expedia.ca/New-York-Hotels-The-New-Yorker-A-Wyndham-Hotel.h41009.Hotel-Information) > > [Hotel Edison Times Square](https://www.expedia.ca/New-York-Hotels-Hotel-Edison-Times-Square.h6260.Hotel-Information) > > [Four Points By Sheraton New York Downtown](https://www.expedia.ca/New-York-Hotels-Four-Points-By-Sheraton-New-York-Downtown.h13400088.Hotel-Information) > > [New York Marriott Marquis](https://www.expedia.ca/New-York-Hotels-New-York-Marriott-Marquis.h15838.Hotel-Information) > > [citizenM New York Times Square](https://www.expedia.ca/New-York-Hotels-CitizenM-New-York-Times-Square.h8356903.Hotel-Information) > > [Hyatt Grand Central New York](https://www.expedia.ca/New-York-Hotels-Grand-Hyatt-New-York.h23677.Hotel-Information) > > [Pod Times Square](https://www.expedia.ca/New-York-Hotels-Pod-Times-Square.h19681371.Hotel-Information) > > [Hilton New York Times Square](https://www.expedia.ca/New-York-Hotels-Hilton-Times-Square.h423330.Hotel-Information) > > [DoubleTree by Hilton New York Times Square West](https://www.expedia.ca/New-York-Hotels-DoubleTree-By-Hilton-New-York-Times-Square-West.h16255092.Hotel-Information) > > [Staybridge Suites Rochester University by IHG](https://www.expedia.ca/Rochester-Hotels-Staybridge-Suites-Rochester-University.h2268313.Hotel-Information) > > [The Westin New York at Times Square](https://www.expedia.ca/New-York-Hotels-The-Westin-New-York-At-Times-Square.h889774.Hotel-Information) > > [Thompson Central Park New York, by Hyatt](https://www.expedia.ca/New-York-Hotels-Parker-New-York.h21429545.Hotel-Information) > > [Sheraton New York Times Square Hotel](https://www.expedia.ca/New-York-Hotels-Sheraton-New-York-Times-Square-Hotel.h87.Hotel-Information) > > [Park Central Hotel New York](https://www.expedia.ca/New-York-Hotels-Park-Central-Hotel-New-York.h4164.Hotel-Information) > > [Hotel Indigo Lower East Side New York by IHG](https://www.expedia.ca/New-York-Hotels-Hotel-Indigo-Lower-East-Side-New-York.h9341162.Hotel-Information) > > [New York Hilton Midtown](https://www.expedia.ca/New-York-Hotels-New-York-Hilton-Midtown.h19768.Hotel-Information) > > [The Knickerbocker Hotel](https://www.expedia.ca/New-York-Hotels-The-Knickerbocker-Hotel.h9593707.Hotel-Information) > > [W New York - Times Square](https://www.expedia.ca/New-York-Hotels-W-New-York-Times-Square.h853497.Hotel-Information) > > [Seneca Niagara Resort & Casino](https://www.expedia.ca/Niagara-Falls-Hotels-Seneca-Niagara-Resort-Casino.h2238838.Hotel-Information) > > [Hyatt Centric Times Square New York](https://www.expedia.ca/New-York-Hotels-Hyatt-Centric-Times-Square-New-York.h6300652.Hotel-Information) > > [The Plaza - A Fairmont Managed Hotel](https://www.expedia.ca/New-York-Hotels-The-Plaza-Hotel.h28044.Hotel-Information) > > [PUBLIC, an Ian Schrager hotel](https://www.expedia.ca/New-York-Hotels-PUBLIC.h17117062.Hotel-Information) > > [Holiday Inn New York City - Times Square by IHG](https://www.expedia.ca/New-York-Hotels-Holiday-Inn-New-York-City-Times-Square.h9988473.Hotel-Information) > > [Moxy NYC Times Square](https://www.expedia.ca/New-York-Hotels-Moxy-NYC-Times-Square.h17924434.Hotel-Information) > > [Paramount Times Square – A Generator Hotel](https://www.expedia.ca/New-York-Hotels-Paramount-Times-Square.h24245.Hotel-Information) > > [The Manhattan at Times Square](https://www.expedia.ca/New-York-Hotels-The-Manhattan-At-Times-Square-Hotel.h7498.Hotel-Information) > > [Hyatt Regency Times Square](https://www.expedia.ca/New-York-Hotels-HYATT-REGENCY-TIMES-SQUARE.h24954.Hotel-Information) > > [Motto by Hilton New York City Chelsea](https://www.expedia.ca/New-York-Hotels-Motto-By-Hilton-New-York-City-Chelsea.h68102889.Hotel-Information)