3 bedrooms, in-room safe, iron/ironing board, free WiFi

Reviews of HENRIETTA HOUSE, 3 BEDROOM KING & QUEEN, 2 BATHROOMS


Reviews

9.6

Exceptional

Rating 10 - Excellent. 34 out of 42 reviews" "
Rating 8 - Good. 5 out of 42 reviews" "
Rating 6 - Okay. 3 out of 42 reviews" "
Rating 4 - Poor. 0 out of 42 reviews" "
Rating 2 - Terrible. 0 out of 42 reviews" "

9.4/10

Cleanliness

Reviews

8/10 Good

Tracy Y.

Nice quiet neighborhood
My family and I stayed her while in town for my son's graduation from RIT. When I pulled into the driveway, there were three large trash cans at the curb. Two were laying on the ground with trash scattered all over the lawn, curb and driveway. It wasn't the best impression. I reached out to the owner (or manager) and she responded very quickly and apologized and said she would call the garbage company to pick them up. The next morning the garbage truck came by but only picked up the can that was upright. My husband, son and 78 year old father picked up all the trash and put everything back in the cans and rolled them up to the house. The house looked a little ramshackle from the outside but inside it was very clean and had plenty of room. It was a great location, close to restaurants and RIT. We took a walk around the neighborhood one day and it was a very cute, quite neighborhood. The beds were comfortable and there were plenty of pillows and blankets. The kitchen was well appointed and had everything we needed. The living room had enough seating for everyone. There were several empty bottles of shampoo, conditioner and body wash in the showers but we just went to CVS (which was 39 seconds away!) to get what we needed. I would stay here again.
Stayed 3 nights in May 2024

10/10 Excellent

Karen M.

Liked: Cleanliness
Quick trip to Rodchester
For us the location was perfect. We attended the Rodchester Red Wings games and the location was 15min from park. We also attended Eclipse events at the park. The house was extremely clean and in a nice quiet neighborhood. We had no problems at all with our stay.
Stayed 3 nights in Apr 2024

6/10 Okay

Sarah R.

Liked: Cleanliness
Freezing upon arrival
Like the other 3 star reviews mentioned, the house was freezing when we arrived. Considering it was the middle of February, I would have expected the house would have been warmed and prepped for our arrival. The temperature was set to 50. The house was slow to warm up but finally warmed up over the course of 8 or so hours later. I was able to dig up some space heaters after seeing others mention they were in the house. They leave the AC window units in year round and the air blasting in from the windows was terrible. They have been sealed off with just some duck tape. When I contacted the owners to tell them the house was freezing, the response was clearly an automated response "Thank you so much!" with a smiling emoji. So a total lack of support from owners with this situation. Otherwise, the house is just as shown in the pictures and met our needs for the weekend. Kitchen has bare necessities. A tea kettle would be a nice addition. They did offer a K-cup machine and a full set of K-cups coffee for the weekend. Plenty of blankets and extra pillows.
Stayed 3 nights in Feb 2024

10/10 Excellent

Christopher T., Albuquerque, NM

Liked: Cleanliness
Still Wonderful
This property remains one of those rentals that we’ll want to return to when travel next brings us to the Rochester area. It’s clean, comfortable and in a quiet neighborhood, close to shopping and local attractions. The host takes care to make her guests feel welcome with great communication, coffee and bottled water available as well as a fully stocked kitchen, personal grooming supplies and very comfortable bedding. We’ll be back!
Stayed 4 nights in Feb 2024
Response from VrboOwner on Feb 21, 2024
Dear Christopher, Thank you so much for choosing our property whenever you travel to Rochester. We really appreciate so much that you and your family are such good guests. We are so happy to have you! Thank you so much! Best, Ha Ng.

10/10 Excellent

Richard K.

Liked: Cleanliness
Fabulous for the second year in a row
This house is exactly what we needed. It is clean, cozy, and close to friends and family. For the second year it has made new years travel a breaze. No problems. Easy access. See you next year!
Stayed 5 nights in Dec 2023

10/10 Excellent

Caroline S.

Liked: Cleanliness
Thanksgiving
Very nice house very clean and comfy beds. Just what we needed for our stay while visiting family.
Stayed 4 nights in Nov 2023

10/10 Excellent

Lauren G., Raleigh, NC, United States

Liked: Cleanliness
Great property, quiet neighborhood convenient location
This great three bedroom property was a wonderful place for my husband and I to stay while in town for a family weekend wedding. It was conveniently located very close to all kinds of shops and restaurants, as well as the Wegmans on Calkins Road. Quik trip to downtown, the airport, and more. Master bathroom has been completely remodeled as has the guest bath. Onsite laundry made it very easy to wash clothes before we even came home! Good location for DoorDash delivery as well. Will stay here again.
Stayed 6 nights in Oct 2023

10/10 Excellent

Nicole R.

Liked: Cleanliness
Great place
Quiet neighborhood, comfortable beds, great shower - would definitely stay again.
Stayed 3 nights in Oct 2023

10/10 Excellent

Sera P.

Liked: Cleanliness
Wonderful home & location!
We stayed at Henrietta House for 8 days and it worked perfectly for us and what we needed “home base” to be. If you need a place to stay for a week+, we highly recommend this home. The owner was attentive and very sweet for checking in on us during our stay. We absolutely love the neighborhood and took advantage of evening walks. Very lovely time overall and will definitely be back!
Stayed 8 nights in Sep 2023

8/10 Good

Royce H.

Liked: Cleanliness
Good basic accommodations
Family members stay to attend wedding in Rush, NY. 1970's (?) tract house in quiet neighborhood, close to Wegman's for food and supplies. Close to major thorofare. Met our needs very well. Dissatisfied with VRBO contacts. Tardy and inaccurate check-in information. Fortunately, host provided correct information prior to arrival: but only just. Good host follow-up. Enjoyed seeing deer and fawn in back yard.
Stayed 4 nights in Sep 2023

10/10 Excellent

Karen O.

Liked: Cleanliness
Loved it!
The house and property were exactly as depicted online. The house was very clean and well-stocked with everything we needed, such as kitchen supplies, washer/dryer, laundry soap and iron/ironing board. The neighborhood was quiet and safe. It was a real home away from home and we loved everything about it!
Stayed 7 nights in Aug 2023

8/10 Good

Dawn L.

Liked: Cleanliness
College drop-off
As a family, we rate the property at solid “C”. It was safe and clean. No extra frills but overall comfortable. Our only major complaint would be the window air conditioning units. The one located in the master bedroom is extremely loud and located directly over the bed making it difficult to get a good nights sleep. Bring ear plugs!! Owner was easy to contact.
Stayed 3 nights in Aug 2023

10/10 Excellent

Clara Rose S.

Liked: Cleanliness
Fun weekend
Very pleased with house and location. The town was a pleasant surprise. Location convenient to family living in Fairport. Not bad drive to Niagara Falls.Overall, very nice weekend.
Stayed 4 nights in Jul 2023

6/10 Okay

Jeremy G., Augusta USA

Good location
It worked for what we needed.
Stayed 4 nights in Jun 2023

10/10 Excellent

Heather G.

Liked: Cleanliness
Sweet house!
The house was a perfect fit for for what we needed! The owners were great—very communicative and accommodating. We would stay here again!
Stayed 3 nights in Jun 2023

10/10 Excellent

Christopher T., Albuquerque, NM

Liked: Cleanliness
A Great Place to Stay
This house continues to be a comfortable place to stay. It’s got a great location, is clean and nicely appointed with everything we needed. There’s a reason we keep coming back and staying in this property; it all boils down to our expectations being met, combined with great communication from property owner. We will be back.
Stayed 4 nights in May 2023

10/10 Excellent

Eric C.

Liked: Cleanliness
Old property that serves your needs
Wonderful owner. Very responsive.
Stayed 3 nights in May 2023

6/10 Okay

Nina H., United States

Average stay
Nice upgrades for bathroom. Kitchen need upgrade. Furniture has slight stains. The smell of the home was my biggest concern. It smelled like pets lived there and also like garlic. We had no Netflix available and made effort to contact host about lack of Wi-Fi but got no response. Know that if you book in cold weather, the house will be extremely cold and take hours to get warm. The host has made efforts to accommodate guests by having small heaters for winter and fans for summer. This is very much appreciated.
Stayed 3 nights in Apr 2023

10/10 Excellent

Barbara M.

Liked: Cleanliness
Loved it! No stress.
Everything we needed was provided. We were able to spend time relaxing and visiting with friends. The house was cozy and close to dozens of places to shop and eat. If you stay here you must go to Wegmans!
Stayed 3 nights in Apr 2023
Response from VrboOwner on Apr 30, 2023
Hi Barbara, thank you so much for your stay and being our great guests. We hope to host you and your family again soon Best, Ha Nguyen

10/10 Excellent

Christopher T., Albuquerque, NM

Liked: Cleanliness
All Good!
We've stayed here before (see our other reviews) and continue to recommend this property. It's clean, comfortable and perfect for our family. Close to ROC and downtown with plenty of shopping nearby as well as the Canal within a short 5-min drive. We'll be back!
Stayed 4 nights in Jan 2023
Response from VrboOwner on Feb 1, 2023
Dear Christopher, we really appreciate so much for your loyalty. We commit to improve our service always to satisfy our great guests. Thank you so much for everything! ☺️ Best, Ha Nguyen

10/10 Excellent

Cody S.

Liked: Cleanliness
As described
Nice property, prompt information and communication, overall great stay
Stayed 5 nights in Jan 2023

10/10 Excellent

Richard K.

Liked: Cleanliness
Exactly as advertized
The property was clean, all of the appliances worked great, and there was plenty of parking. This was exactly what we needed for our trip.
Stayed 4 nights in Dec 2022

8/10 Good

William S., Westborough

Liked: Cleanliness
Great spot for our needs
Cozy house in Henrietta with well stocked kitchen and comfortable beds. House was very cold when we arrived and took some time to warm up but was great after that. I would definitely stay again when back in the area!
Stayed 3 nights in Nov 2022

10/10 Excellent

Heather S.

Liked: Cleanliness
Thanksgiving visit
The house was very clean and the beds were especially comfortable with memory foam mattresses and duvet blankets. Plenty of towels and a kitchen with all the utensils you would need. Large fenced in back yard with nice picnic table and chairs. Neighborhood was very quiet. We felt at home and enjoyed our stay.
Stayed 4 nights in Nov 2022

10/10 Excellent

Biping H.

Liked: Cleanliness
Convenient location
Nguyen is very nice. This location is convenient for visiting Niagara Falls and Finger lakes.
Stayed 4 nights in Oct 2022

10/10 Excellent

Heather H.

Liked: Cleanliness
Brief visit
We were pleased with location and property for our short stay in Rochester to reconnect with friends and family. Close proximity to Wegmans is always a plus. Owners were very quick to reply to any questions or concerns. Neighborhood was quiet. Beds were comfortable.
Stayed 3 nights in Sep 2022

10/10 Excellent

Christopher T., Albuquerque, NM

Liked: Cleanliness
An Excellent Property
This home is exactly right to use as a base for our family in the Rochester area. It is in a very quiet neighborhood and close to everything (airport, Erie Canal, shopping, downtown Rochester, etc.). The 3 bedrooms and 2 baths (both recently rennovated) along with a comfortable living room and well-stocked kitchen made for a comfortable stay. The property owner/manager is excellent in terms of commuication and flexibility, and we will certainly stay here again (or at any of her other properties).
Stayed 3 nights in Sep 2022

10/10 Excellent

Michelle B.

Liked: Cleanliness
A Great Place to Stay!
We had a very nice long weekend in Rochester and it was so nice to come back to a peaceful house after long days away. Ha had everything we needed to make our stay comfortable and was very communicative throughout our stay. Her home is so close to so many things, from the downtown areas of rochester to a CVS and Wegman's right up the road, it is a great location and we really appreciated that!
Stayed 3 nights in Sep 2022

10/10 Excellent

Chris N.

Liked: Cleanliness
Great Stay
We were in Rochester to drop our daughter off at college and this was a great home base. Quiet, comfortable, great location, and the owner was great to work with!
Stayed 5 nights in Aug 2022

10/10 Excellent

Nicole F.

Liked: Cleanliness
Very Nice
This property I will have to say was very nice and clean. The area was peaceful and quiet. You were by everything that you would need and plus some. The owners communications were quick and on the spot. I would definitely use this location again when I go to New York.
Stayed 4 nights in Jun 2022
Response from VrboOwner on Jul 13, 2022
Hello Nicole, Thank you so much for your stay and being our great guests. Hopefully, you will choose our property for your next stay in Henrietta. Thank you so much, again. Best, Ha Nguyen

10/10 Excellent

Verified traveller

Liked: Cleanliness
Lovely house and neighborhood
The property is really nice, exactly as described. Spotless, well furnished, and well equipped. The back yard is great for kids to play in. The neighborhood is nice and peaceful. We really enjoyed our stay!
Stayed 4 nights in May 2022

10/10 Excellent

Henry T.

Liked: Cleanliness
Nice easy stay in Henrietta
House was clean and accurately described. Nice neighborhood and close to restaurants. Would definitely stay here again.
Stayed 21 nights in May 2022
Response from VrboOwner on Jun 7, 2022
Dear Henry, We really appreciate for your stay and being our great guests. Thank you so much! Ha Nguyen

10/10 Excellent

Danielle M.

Liked: Cleanliness
Beautiful home, Peaceful neighborhood
Gorgeous house and layout.. Owner has most household items already for you so you will not need to bring too much, which is honestly rare in itself . We had a beautiful trip! The owner was super accommodating and friendly and responsive.. Nature park is a short drive from the house.. The house was a gem! Thank you so much for letting us stay here! Hope to visit again in the future
Stayed 8 nights in Apr 2022

10/10 Excellent

Patricia J.

Liked: Cleanliness
Henrietta House
We had a wonderful time at Henrietta House! Perfect location. The home was very clean, comfortable beds, and the kitchen was well stocked with cooking items so we could prepare a “home cooked meal” for our college son. We had one little hiccup and the owner was incredible with her immediate response and solution! Thank you so much for sharing your home with us and being so very kind!
Stayed 3 nights in Apr 2022

10/10 Excellent

Susan S.

Liked: Cleanliness
Ranch house in Rochester
Great location, plenty of space. Large bathrooms, clean. Easy to communicate with the owner, she is very polite.
Stayed 4 nights in Nov 2021
Response from VrboOwner on Dec 15, 2021
Dear Susan, Thank you so much for your coming back and being our great guests. Best, Ha Nguyen

10/10 Excellent

Jack M.

Liked: Cleanliness
Great stay
Owner was very responsive. Also very accommodating to our needs. House was very clean and comfortable. And a great quiet neighborhood to stay in. Would highly recommend.
Stayed 15 nights in Oct 2021
Response from VrboOwner on Nov 4, 2021
Dear Jack, Thank you so much for your stay and being our great guests. We can't wait to host you and your family again. 😁 Best, Ha Nguyen

10/10 Excellent

Rita S.

Liked: Cleanliness
Very Responsive Hostess
This home worked out perfectly for our Rochester visit. Location not far from expressway, stores nearby. Restaurants not far. The owner was great at communicating and bringing over some things we requested. She was quick and easy to reach and checked with us periodically to see if we needed anything.
Stayed 5 nights in Oct 2021

10/10 Excellent

Karl W.

Liked: Cleanliness
Excellent place for our needs.
Garage was great to work on our race bikes, kitchen was a bit Spartan, but the excellent beds made up for that. Very quiet neighborhood.
Stayed 4 nights in Sep 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness
4th of July Weekend
I would recommend this property to anyone looking for a clean, quiet house that is close to anything you need in the Rochester area. The neighborhood is excellent for early morning and late evening walks. The beds are very comfortable and the price was right! My family was pleased and we would definitely return!
Stayed 3 nights in Jul 2021
Response from VrboOwner on Jul 25, 2021
Dear Eric, thank you so much for your stay and being our great guests. We can't wait to host you and your family again. Thank you so much! Best, Ha Nguyen

10/10 Excellent

Susan S.

Liked: Cleanliness
Great location, close to everything.
Owner was easy to reach and communicate with. Lots of outdoor lighting for safety. Large yard; nice, quite neighborhood- took walks at night and felt safe. New bathrooms, plenty of sleeping space.
Stayed 5 nights in Jun 2021

8/10 Good

Jan E.

Liked: Cleanliness
Clean, cozy house
Located in a quiet neighborhood, this immaculate house was perfectly comfortable.

10/10 Excellent

Joy T., Clarksville, TN USA

Liked: Cleanliness
Great house
The house was clean, had everything we needed including condiments in the fridge. Ha was easy to communicate with and reach when we had some issues. She took care of them ASAP and was very attentive to our needs. I’d definitely rent from her again in the future.
Stayed 8 nights in Jun 2019
Response from VrboOwner on Mar 28, 2020
Dear Joy, I appreciate so much for your understanding and great review. I'll give you a promotion for your next stay in Henrietta :) Thank you so much! Best, Ha Nguyen