Exterior
Check availability

Reviews of Hotel Xola

2.5 out of 5
Hotel Xola
24630 Sunnymead Boulevard, Moreno Valley, CA

Reviews

8.2

Very good

Rating 10 - Excellent. 148 out of 283 reviews" "
Rating 8 - Good. 59 out of 283 reviews" "
Rating 6 - Okay. 32 out of 283 reviews" "
Rating 4 - Poor. 19 out of 283 reviews" "
Rating 2 - Terrible. 25 out of 283 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Enrique

Great help
Stayed 1 night in May 2024

6/10 Okay

Alejandra

Travelled with family
Liked: Cleanliness, staff & service
The lobby was not the most well presented, there was a few things with dust. Took around 1 hour to check in. The breakfast was very limited in options and quantity. The room itself was very clean and organized.
Stayed 1 night in May 2024

10/10 Excellent

Lloyd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in May 2024

10/10 Excellent

Lloyd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ive never had any issues when l stay at Xola, the staff is very attentive to any questions, during check in and always tell me if to feel free to contact them at the front desk, if i have any issues
Stayed 3 nights in May 2024

10/10 Excellent

Danavan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are friendly and alway ready to help if have a problem.
Stayed 2 nights in May 2024
Response from Management on May 24, 2024
We apreciate the wonderful feedback and shall pass it along to the staff.

4/10 Poor

Enrique

Disliked: Property conditions & facilities
Stayed 1 night in May 2024
Response from Guest relations on May 24, 2024
We are sorry to hear your stay didn't go as expected, and apologize for any inconvenience it may have caused. As we continue to make improvements to our location, we hope you give us another opportunity done the way to earn your business back.

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Management on May 24, 2024
We apreciate the wonderful feedback and shall pass it along to the staff.

10/10 Excellent

edgar

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free Breakfast to go is really nice
Stayed 1 night in May 2024
Response from Management on May 24, 2024
We apreciate the wonderful feedback and shall pass it along to the staff.

8/10 Good

Mohigan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great but in my room the AC didn't work but other than that it was a great hotel close to the smoke shop and other things
Stayed 4 nights in May 2024
Response from Customer support on May 24, 2024
We apreciate the feedback and shall pass it along to the staff.

8/10 Good

Roshelle

Liked: Cleanliness, staff & service, property conditions & facilities
Nice area
Stayed 5 nights in May 2024
Response from Management on May 24, 2024
We apreciate the wonderful feedback and shall pass it along to the staff.

10/10 Excellent

Adrian

Good stay
Stayed 1 night in May 2024
Response from Customer support on May 24, 2024
We apreciate the wonderful feedback and shall pass it along to the staff.

10/10 Excellent

Frederick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathroom door swings past the toilet seat by less than a half an inch.
Stayed 1 night in May 2024
Response from Management on May 24, 2024
We apreciate the wonderful feedback and shall pass it along to the staff.

10/10 Excellent

Martha Selena

Liked: Cleanliness, staff & service, property conditions & facilities
It’s clean.
Stayed 1 night in May 2024
Response from Management on May 24, 2024
We apreciate the wonderful feedback and shall pass it along to the staff.

4/10 Poor

Minerva

Liked: Cleanliness
Stayed 2 nights in May 2024
Response from Guest relations on May 24, 2024
We are sorry to hear your stay didn't go as expected, and apologize for any inconvenience it may have caused. As we continue to make improvements to our location, we hope you give us another opportunity done the way to earn your business back.

10/10 Excellent

MIGUEL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very professional
Stayed 4 nights in May 2024
Response from Management on May 24, 2024
We apreciate the wonderful feedback and shall pass it along to the staff.

10/10 Excellent

Lloyd

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Management on May 24, 2024
We apreciate the wonderful feedback and shall pass it along to the staff.

6/10 Okay

James

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The included breakfast was cereal. And paint was pealing off walls.
Stayed 1 night in May 2024
Response from Guest relations on May 24, 2024
We apreciate the feedback and shall pass it along to the staff.

10/10 Excellent

Lloyd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very kind staff, will be staying there again
Stayed 3 nights in May 2024
Response from Management on May 24, 2024
We apreciate the wonderful feedback and shall pass it along to the staff.

10/10 Excellent

Tina

Stayed 1 night in Apr 2024

10/10 Excellent

Juana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Management on May 24, 2024
We apreciate the wonderful feedback and shall pass it along to the staff.

6/10 Okay

christopher

Disliked: Property conditions & facilities
Pool and public restrooms were closed the entire visit
Stayed 5 nights in Apr 2024
Response from Guest relations on May 24, 2024
We are sorry to hear your stay didn't go as expected, and apologize for any inconvenience it may have caused. As we continue to make improvements to our location, we hope you give us another opportunity done the way to earn your business back.

10/10 Excellent

John

Liked: Property conditions & facilities
Stayed 1 night in Apr 2024
Response from Management on May 24, 2024
We apreciate the wonderful feedback and shall pass it along to the staff.

6/10 Okay

Jaime

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The pool was permently closed and was not said on website. Had to change hotels. Grandkids needed a pool
Stayed 2 nights in Apr 2024
Response from Guest relations on May 24, 2024
We are sorry to hear your stay didn't go as expected, and apologize for any inconvenience it may have caused. As we continue to make improvements to our location, we hope you give us another opportunity done the way to earn your business back.

8/10 Good

Marina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Small towel shower,no conditioner,,
Stayed 1 night in Apr 2024
Response from Management on May 24, 2024
We apreciate the feedback and shall pass it along to the staff.

4/10 Poor

Sophia

Travelled with family, Travelled with pets, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The only plus was the king size bed. The room had spots on the wall, probably from the various bugs that have been killed on there. On our 2nd night there, there was a spider on the wall waiting by my side of the bed. The staff was friendly, but check-in wasn’t the smoothest. The whole hotel smelled rather musky. The shower head in our bathroom was broken with water spilling everywhere. The area is know to be dangerous and we were told to not walk around that neighborhood. Parking lot is shared with the Bowlero bowling alley so there a lots of people hanging out by their cars. Not the best experience.
Stayed 2 nights in Apr 2024
Response from Guest relations on May 24, 2024
We are sorry to hear your stay didn't go as expected, and apologize for any inconvenience it may have caused. As we continue to make improvements to our location, we hope you give us another opportunity done the way to earn your business back.

10/10 Excellent

Brodye

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice places
Stayed 1 night in Apr 2024
Response from Management on May 24, 2024
We apreciate the wonderful feedback and shall pass it along to the staff.

8/10 Good

Mikerlande

Stayed 1 night in Apr 2024
Response from Management on May 24, 2024
We apreciate the wonderful feedback and shall pass it along to the staff.

10/10 Excellent

Gloria, Las Vegas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Management on May 24, 2024
We apreciate the wonderful feedback and shall pass it along to the staff.

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Management on May 24, 2024
We apreciate the wonderful feedback and shall pass it along to the staff.

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Crystal

Stayed 1 night in Apr 2024
Response from Front desk on May 24, 2024
We apreciate the wonderful feedback and shall pass it along to the staff.

6/10 Okay

Oswaldo

Travelled with partner
Liked: Property conditions & facilities
Disliked: Amenities
Pretty and clean
Stayed 1 night in Apr 2024

6/10 Okay

Chandrasekhar

Travelled with family
Liked: Staff & service, property conditions & facilities
Water did not drain well
Stayed 1 night in Apr 2024

6/10 Okay

Mariana

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Bed was very confortablr. Shower was great. TV was huge! Staff was very buce and breakfast was quick and easy. Unfortunately the building was run down somewhat and there were stains on the armchair cushions, bed frame and floor. Plus there was an insect in the room that we killed, not seeing any others after.
Stayed 1 night in Apr 2024

6/10 Okay

Bianca

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Staff did not say nothing she just continued her conversation with a guy that works there.
Stayed 1 night in Apr 2024

10/10 Excellent

Joel

Stayed 1 night in Apr 2024
Response from Management on May 24, 2024
We apreciate the wonderful feedback and shall pass it along to the staff.

10/10 Excellent

Joel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an enjoyable stay. I moved from the east coast back to the Palm Springs area around Easter and the COACHELLA music festival. I needed a safe, affordable and convenient place to stay while house hunting. XOLA wound up being the prfect place. My wife is a full time student and needed reliable internet and quiet conditions to take exams and do classwork. We were on a budget. We were accomodated on rverything we needed. The staff was accommodating on every request. Great experience! We wound up being there 2 weeks and finally found our perfect home to live in the Palm Springs area. Highly Recommended!
Stayed 1 night in Apr 2024

10/10 Excellent

jeanetta

Stayed 7 nights in Apr 2024
Response from Management on May 24, 2024
We apreciate the wonderful feedback and shall pass it along to the staff.

10/10 Excellent

Lloyd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Xola is surrounded, by several places to eat, and there is a bowling alley right next door, if you need a little entertainment.
Stayed 3 nights in Apr 2024

10/10 Excellent

Eunice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Elias

Travelled with partner
Liked: Cleanliness, staff & service
Very convenient
Stayed 1 night in Apr 2024

10/10 Excellent

Praveen

Liked: Cleanliness, staff & service, property conditions & facilities
Staffs are friendly
Stayed 1 night in Apr 2024

8/10 Good

Gilberto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff quick and easy check it room had an older comfy feel would come back again.
Stayed 1 night in Apr 2024

8/10 Good

Manuel

Travelled with partner
Liked: Amenities
It was ok
Stayed 1 night in Apr 2024

10/10 Excellent

Joel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was delightful and gave me everything I needed to make my stay enjoyable. Excellent team!
Stayed 3 nights in Apr 2024

10/10 Excellent

Brodye

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice my favorite place
Stayed 1 night in Apr 2024

10/10 Excellent

Jaime, Oakhurst

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Xola is an older property that was clearly remodeled recently. Our room was clean and comfortable, and even though there was a family next door to us with children, we could not hear them through the walls. Nor could we hear traffic noise, despite proximity to the freeway and a main thoroughfare. We constantly saw the cleaning staff making their rounds and doing laundry, and we could smell the cleaning products after they had gone. The other staff was very helpful and friendly, and there was good breakfast to be had in the mornings between 6 and 9. Overall...if you need a modern hotel with all the latest amenities, you won't enjoy it here. But if you want a clean room for a good price with nice staff, this is a good place for you.
Stayed 2 nights in Apr 2024

8/10 Good

Lynn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the atmosphere and I like the price when I come to this city I always stay here
Stayed 1 night in Apr 2024

8/10 Good

EDGAR, SAN FRANCISCO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient. Efficient Staff. Comfortable Guest Room.
Stayed 1 night in Mar 2024

2/10 Terrible

Margaret

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024