Title: Comfort Suites Innsbrook - Short Pump - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Comfort Suites Innsbrook - Short Pump Suburban hotel with free breakfast and a fitness center ![Lobby](https://images.trvl-media.com/lodging/1000000/130000/120700/120687/e437f4bd.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Studio Suite, Multiple Beds, Non Smoking](https://images.trvl-media.com/lodging/1000000/130000/120700/120687/cfbb51de.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/1000000/130000/120700/120687/85eca271.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Free daily buffet breakfast](https://images.trvl-media.com/lodging/1000000/130000/120700/120687/066ec59e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Indoor pool, open 10:00 AM to 10:00 PM, sun loungers](https://images.trvl-media.com/lodging/1000000/130000/120700/120687/40129061.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located in Short Pump, Comfort Suites Innsbrook welcomes travelers with a warm atmosphere. Enjoy the indoor pool, fitness center, laundry facilities, self parking, and a business center. Guests appreciate the attentive staff who enhance the stay experience. 6.4 ## Popular amenities - Pool - Pet-friendly - Gym - Breakfast included - Housekeeping - Laundry ## Room options ### Check availability for these dates Tonight [Nov. 22 - Nov. 23](https://www.expedia.ca/Hotel-Search?startDate=2025-11-22&endDate=2025-11-23&selected=120687&PinnedHotelID=120687&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-22&endDate=2025-11-23&selected=120687&PinnedHotelID=120687&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 23 - Nov. 24](https://www.expedia.ca/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=120687&PinnedHotelID=120687&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=120687&PinnedHotelID=120687&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 28 - Nov. 30](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=120687&PinnedHotelID=120687&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=120687&PinnedHotelID=120687&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec. 5 - Dec. 7](https://www.expedia.ca/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=120687&PinnedHotelID=120687&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=120687&PinnedHotelID=120687&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 3+ beds Showing 4 of 4 rooms ![Studio Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking | Bathroom shower](https://images.trvl-media.com/lodging/1000000/130000/120700/120687/ff1f3226.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking ### Highlights Separate sitting area Air conditioning Connecting rooms available Free cribs/infant beds Mini-fridge Flat-screen TV Pillow menu Premium bedding - 325 sq ft - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed ![Premium bedding, pillowtop beds, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/130000/120700/120687/622f0513.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio Suite, 1 King Bed with Sofa bed, Non Smoking ### Highlights Separate sitting area Air conditioning Connecting rooms available Free cribs/infant beds Mini-fridge Flat-screen TV Pillow menu Blackout drapes/curtains - 325 sq ft - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed ![Deluxe Studio Suite, 1 King Bed with Sofa bed, Non Smoking](https://images.trvl-media.com/lodging/1000000/130000/120700/120687/4de448a1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Studio Suite, 1 King Bed with Sofa bed, Non Smoking ### Highlights Separate sitting area Air conditioning Connecting rooms available Free cribs/infant beds Mini-fridge Flat-screen TV Pillow menu Blackout drapes/curtains - 330 sq ft - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed ![Studio Suite, Multiple Beds, Non Smoking](https://images.trvl-media.com/lodging/1000000/130000/120700/120687/cfbb51de.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio Suite, Multiple Beds, Non Smoking ### Highlights Separate sitting area Air conditioning Connecting rooms available Free cribs/infant beds Mini-fridge Flat-screen TV Pillow menu Premium bedding - 325 sq ft - Sleeps 6 - 2 Double Beds and 1 Double Sofa Bed ## You may also like Ad ![Outdoor pool](https://images.trvl-media.com/lodging/1000000/10000/1400/1326/b661f4ad.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hampton Inn Richmond West Innsbrook Glen Allen - 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Breakfast included - Pet-friendly - Parking included - Free WiFi 5.8 1,001 reviews CA $78 CA $105 total includes taxes & fees Dec 19 - Dec 20 [](https://www.expedia.ca/Richmond-Hotels-Garner-Hotel-Doswell-Southeast-By-IHG.h3039507.Hotel-Information?chkin=2025-12-19&chkout=2025-12-20&rm1=a2®ionId=601761&destination=Richmond (and vicinity)&destType=MARKET&latLong=37.54152,-77.43474&searchId=68ba3a6a-c04b-44c3-9a47-0999c77482e1&top_cur=CAD) Ad ![Gazebo](https://images.trvl-media.com/lodging/1000000/440000/437700/437696/bb775117.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Candlewood Suites Glen Allen-Short Pump by IHG Glen Allen - Pet-friendly - Parking included - Free WiFi - Air conditioning 8.8 Excellent 721 reviews CA $129 CA $149 total includes taxes & fees Dec 15 - Dec 16 [](https://www.expedia.ca/Richmond-Hotels-Candlewood-Suites-Richmond-West.h437696.Hotel-Information?chkin=2025-12-15&chkout=2025-12-16&rm1=a2®ionId=601761&destination=Richmond (and vicinity)&destType=MARKET&latLong=37.54152,-77.43474&searchId=68ba3a6a-c04b-44c3-9a47-0999c77482e1&top_cur=CAD) Ad ![Free daily self-serve breakfast](https://images.trvl-media.com/lodging/1000000/470000/460400/460312/f1ffebc0.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Sleep Inn Richmond North Richmond - Breakfast included - Parking included - Free WiFi - Restaurant 7.8 Good 748 reviews CA $88 CA $103 total includes taxes & fees Dec 14 - Dec 15 [](https://www.expedia.ca/Richmond-Hotels-Sleep-Inn-Richmond-North.h460312.Hotel-Information?chkin=2025-12-14&chkout=2025-12-15&rm1=a2®ionId=601761&destination=Richmond (and vicinity)&destType=MARKET&latLong=37.54152,-77.43474&searchId=68ba3a6a-c04b-44c3-9a47-0999c77482e1&top_cur=CAD) Ad ![Free daily buffet breakfast](https://images.trvl-media.com/lodging/1000000/30000/20700/20681/ffea5661.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hyatt Place Richmond/Innsbrook Glen Allen - Breakfast included - Pet-friendly - Free WiFi - Restaurant 7.8 Good 1,001 reviews CA $145 CA $168 total includes taxes & fees Nov 25 - Nov 26 [](https://www.expedia.ca/Richmond-Hotels-Hyatt-Place-RichmondInnsbrook.h20681.Hotel-Information?chkin=2025-11-25&chkout=2025-11-26&rm1=a2®ionId=601761&destination=Richmond (and vicinity)&destType=MARKET&latLong=37.54152,-77.43474&searchId=68ba3a6a-c04b-44c3-9a47-0999c77482e1&top_cur=CAD) Ad ![Restaurant](https://images.trvl-media.com/lodging/1000000/580000/577600/577518/fba83335.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Holiday Inn Express Richmond I-64 Short Pump Area by IHG Richmond - Pool - Breakfast included - Pet-friendly - Parking included 8.8 Excellent 1,005 reviews CA $140 CA $163 total includes taxes & fees Nov 25 - Nov 26 [](https://www.expedia.ca/Richmond-Hotels-Holiday-Inn-Express-Richmond-I-64-Short-Pump-Area.h577518.Hotel-Information?chkin=2025-11-25&chkout=2025-11-26&rm1=a2®ionId=601761&destination=Richmond (and vicinity)&destType=MARKET&latLong=37.54152,-77.43474&searchId=68ba3a6a-c04b-44c3-9a47-0999c77482e1&top_cur=CAD) Ad ![Free WiFi, bed sheets](https://images.trvl-media.com/lodging/27000000/26560000/26557300/26557262/03a63dc2.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Studio 6 Richmond, VA - I-64 West Laurel - Pet-friendly - Parking included - Free WiFi - Air conditioning 5.8 373 reviews CA $92 CA $109 total includes taxes & fees Nov 23 - Nov 24 [](https://www.expedia.ca/Richmond-Hotels-Studio-6-Richmond.h26557262.Hotel-Information?chkin=2025-11-23&chkout=2025-11-24&rm1=a2®ionId=601761&destination=Richmond (and vicinity)&destType=MARKET&latLong=37.54152,-77.43474&searchId=68ba3a6a-c04b-44c3-9a47-0999c77482e1&top_cur=CAD) Ad ![Exterior](https://images.trvl-media.com/lodging/50000000/49300000/49291200/49291134/55005d12.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### avid hotel Richmond North - Ashland by IHG Glen Allen - Pool - Breakfast included - Pet-friendly - Parking included 9.2 Wonderful 1,009 reviews CA $123 CA $143 total includes taxes & fees Nov 30 - Dec 1 [](https://www.expedia.ca/Richmond-Hotels-Avid-Hotel-Richmond-North-Ashland.h49291134.Hotel-Information?chkin=2025-11-30&chkout=2025-12-1&rm1=a2®ionId=601761&destination=Richmond (and vicinity)&destType=MARKET&latLong=37.54152,-77.43474&searchId=68ba3a6a-c04b-44c3-9a47-0999c77482e1&top_cur=CAD) Ad ![1 bedroom, desk, laptop workspace, blackout drapes](https://images.trvl-media.com/lodging/1000000/10000/500/420/d7cf9304.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Candlewood Suites Richmond - West Broad by IHG Richmond - Pet-friendly - Parking included - Free WiFi - Restaurant 8.2 Very good 1,004 reviews CA $123 CA $143 total includes taxes & fees Nov 25 - Nov 26 [](https://www.expedia.ca/Richmond-Hotels-Candlewood-Suites-Richmond-West-Broad.h420.Hotel-Information?chkin=2025-11-25&chkout=2025-11-26&rm1=a2®ionId=601761&destination=Richmond (and vicinity)&destType=MARKET&latLong=37.54152,-77.43474&searchId=68ba3a6a-c04b-44c3-9a47-0999c77482e1&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FRichmond-Hotels-Comfort-Suites-Innsbrook-Short-Pump.h120687.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FRichmond-Hotels-Comfort-Suites-Innsbrook-Short-Pump.h120687.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C37.64881%2C-77.58008&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=p96jEdbNfIDwGkhbf6-DMPEQIK4=) 4051 Innslake Dr, Glen Allen, VA, 23060 #### What's nearby - Elk's Lodge - 4 min drive - 3.1 km - Short Pump Town Center - 4 min drive - 4.5 km - Virginia Commonwealth University - 13 min drive - 20.8 km - Greater Richmond Convention Center - 15 min drive - 22.8 km - Kings Dominion - 24 min drive - 43.3 km #### Getting around - Richmond Staples Mill Road Station - 17 min drive - Richmond Intl. Airport (RIC) - 28 min drive #### Restaurants - ‪Panera Bread - ‬8 min walk - ‪Chipotle Mexican Grill - ‬7 min walk - ‪Silver Diner - ‬4 min walk - ‪The Beach House - ‬8 min walk - ‪Lobby Bar @ Marriott Richmond Short Pump - ‬12 min walk ## About this property ### Comfort Suites Innsbrook - Short Pump Hotel near Short Pump Town Center At Comfort Suites Innsbrook - Short Pump, you can look forward to a free breakfast buffet, laundry facilities, and a fireplace in the lobby. Stay connected with free in-room WiFi, and guests can find other amenities such as a gym and a 24-hour business center. Other perks include: - Swimming pool along with sun loungers - Free self parking - RV/bus/truck parking, an indoor pool, and access to a nearby health club - Express check-out, coffee/tea in the lobby, and an elevator - Guest reviews speak highly of the breakfast, helpful staff, and location Room features All 125 rooms offer comforts such as premium bedding and pillow menus, as well as perks like laptop-friendly workspaces and air conditioning. Guest reviews give good marks for the clean rooms at the property. Extra amenities include: - Pillowtop mattresses, sofa beds, and free cribs/infant beds - Bathrooms with shower/tub combinations and free toiletries - 37-inch flat-screen TVs with premium channels - Wardrobes/closets, separate sitting areas, and mini fridges ## Similar properties ![Indoor pool](https://images.trvl-media.com/lodging/2000000/1920000/1916100/1916044/1baddeab.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Comfort Suites At Virginia Center Commons Glen Allen - Pool - Hot tub - Breakfast included - Parking included 8.6 Excellent 1,350 reviews CA $124 CA $144 total includes taxes & fees Nov 30 - Dec 1 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=1916044&PinnedHotelID=1916044&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/3000000/2230000/2221200/2221148/365d1341.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Wingate by Wyndham Richmond Short Pump Short Pump - Pool - Breakfast included - Parking included - 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Pool - Hot tub - Pet-friendly - Free WiFi 8.2 Very good 1,004 reviews CA $112 CA $130 total includes taxes & fees Nov 30 - Dec 1 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=559031&PinnedHotelID=559031&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/3000000/2610000/2601600/2601595/642a1269.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Country Inn & Suites by Radisson, Richmond West at I-64, VA Laurel - Pool - Breakfast included - Parking included - Free WiFi 7.6 Good 1,012 reviews CA $122 CA $142 total includes taxes & fees Dec 14 - Dec 15 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=2601595&PinnedHotelID=2601595&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/1000000/60000/58700/58682/79cf1974.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Best Western PLUS Executive Hotel Dumbarton - Pool - Breakfast included - Parking included - Free WiFi 8.0 Very good 1,004 reviews CA $119 CA $138 total includes taxes & fees Nov 30 - Dec 1 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=58682&PinnedHotelID=58682&HadPinnedHotel=true®ionId=-1&adults=2) ![Studio, 2 Queen Beds, Non Smoking](https://images.trvl-media.com/lodging/1000000/120000/119300/119216/5f2a8043.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Extended Stay America Select Suites - Richmond - West End - I-64 Richmond - Pet-friendly - Parking included - Free WiFi - Air conditioning 6.2 1,000 reviews CA $110 CA $128 total includes taxes & fees Dec 19 - Dec 20 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-19&endDate=2025-12-20&selected=119216&PinnedHotelID=119216&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free self parking on site - RV/bus/truck parking on site - Wheelchair-accessible parking and van parking available ### Food and drink - Free buffet breakfast available daily 6:00 AM to 9:00 AM - Coffee and tea in common areas ### Things to do - Gym - Indoor pool - Indoor pool (guest access) - TV in common areas ### Family friendly - In-room crib - In-room microwave - In-room sofa bed - Indoor pool - Laundry facilities - Mini-fridge ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Vending machine - Water dispenser ### Guest services - Housekeeping (daily) - Multilingual staff - Turndown service ### Business services - 1,640 square feet of conference space - 24-hour business center - Computer station - Meeting rooms ### Outdoors - Outdoor furniture - Pool loungers ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 4 accessible parking spaces - Assistive listening devices - Braille/raised signage - Elevator - Front entrance ramp - Handrails in stairways - Lever door handles - Pool hoist on site - Thin carpet in room - Tile flooring in room - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible business center - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible path to elevator - Wheelchair-accessible public washroom - Wheelchair-accessible registration desk - Wheelchair-accessible van parking - Wheelchairs on site ### More - 1 building - 5 floors - Built in 1999 - Communal living room - Fireplace in lobby - Smoking not allowed - Victorian architecture ## Room amenities ### Bedroom - Blackout drapes - Double sofa bed - Free crib - Pillow menu - Pillowtop mattress - Premium bedding ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower/bathtub combination - Towels provided ### Entertainment - 37-inch flat-screen TV with premium cable channels - MP3 dock ### Food and drink - Coffee/tea maker - Microwave - Mini-fridge ### More - Air conditioning (climate-controlled) - Connecting rooms available - Desk - Free local calls - Free weekday newspapers - Heating (climate-controlled) - Iron/ironing board - Laptop workspace - Phone - Separate sitting area ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: 7 AM Early check-in subject to availability Early check-in is available for a fee Late check-in subject to availability Minimum check-in age: 21 ### Check-out Check-out before 11 AM Late check-out subject to availability A late check-out fee will be charged Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of USD 20.00 per pet, per day Service animals are welcome, and are exempt from fees Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation ### Children and extra beds Children are welcome 5 children, up to the age of 21 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available Free cribs are available on request at the property ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Breakage deposit: USD 100 per stay We have included all charges provided to us by the property. ### Optional extras - Pet fee: USD 20.00 per pet, per day - Service animals are exempt from fees - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted This property reserves the right to pre-authorize the guest's credit card prior to arrival. Safety features at this property include a smoke detector This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention Pool access available from 10:00 AM to 10:00 PM The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation Children under 16 years old are not allowed in the swimming pool without adult supervision ### Property is also known as Comfort Suites Innsbrook Comfort Suites Innsbrook Glen Allen Comfort Suites Innsbrook Hotel Comfort Suites Innsbrook Hotel Glen Allen Comfort Suites Glen Allen Glen Allen Comfort Suites Innsbrook Comfort Suites Comfort Suites Innsbrook Comfort Suites Innsbrook - Short Pump Hotel Comfort Suites Innsbrook - Short Pump Glen Allen Comfort Suites Innsbrook - Short Pump Hotel Glen Allen ## Frequently asked questions ### Does Comfort Suites Innsbrook - Short Pump have a pool? > Yes, this property has an indoor pool. Pool access is from 10:00 AM–10:00 PM. ### How much does it cost to stay at Comfort Suites Innsbrook - Short Pump? > As of Nov 22, 2025, prices found for a 1-night stay for 2 adults at Comfort Suites Innsbrook - Short Pump on Dec 7, 2025 start from CA $115.3, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Richmond-Hotels-Comfort-Suites-Innsbrook-Short-Pump.h120687.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Comfort Suites Innsbrook - Short Pump pet-friendly? > Yes, pets are allowed at this property. There's a fee of USD 20.00 per pet, per day. Service animals are exempt from fees. ### How much is parking? > Self parking is free at this property. ### What time is check-in at Comfort Suites Innsbrook - Short Pump? > Check-in start time: 3 PM; Check-in end time: 7 AM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours. ### What time is check-out at Comfort Suites Innsbrook - Short Pump? > Check-out is at 11 AM. Late check-out is available for a fee (subject to availability). ### Where is Comfort Suites Innsbrook - Short Pump located? > Situated in the business district, this hotel is 1.8 mi (2.9 km) from Elk's Lodge and 2.6 mi (4.3 km) from Short Pump Town Center. Virginia Hospital & Health is 3.1 mi (4.9 km) away. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Comfort Suites Innsbrook - Short Pump Reviews 6.4 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 272 8 - Good 193 6 - Okay 179 4 - Poor 152 2 - Terrible 205 ### 6.4/10 Cleanliness ### 7.2/10 Staff & service ### 6.4/10 Amenities ### 6.2/10 Property conditions & facilities ### 6.6/10 Eco-friendliness ### 10/10 Excellent #### Nancy Nov 7, 2025 Liked: Cleanliness, property conditions & facilities The staff was amazing. ##### Nancy Stayed 1 night in Sep 2025 ### 6/10 Okay #### Renata Nov 9, 2025 Friendly staff and consistent quality ##### Renata Stayed 1 night in Oct 2025 ### 2/10 Terrible #### Robert Nov 3, 2025 Disliked: Cleanliness, amenities, property conditions & facilities Over priced, allows other hotels in the area to overcharge. Should be like 90$ for the night, just cuz you gotta share rooms with cockroaches, peeling wallpaper, and black mold. No bed bugs tho at least. ##### Robert Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Ramon Sep 20, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The room is nice. And big, the bed is very comfortable.The bathroom and room was very clean and it's nice and quiet ##### Ramon Stayed 1 night in Sep 2025 ### 2/10 Terrible #### Delaney Oct 26, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities ROACHES EVERYWHERE ##### Delaney Stayed 1 night in Oct 2025 ### 2/10 Terrible #### Trang Nov 9, 2025 Disliked: Cleanliness, amenities, property conditions & facilities An email had already been sent to Expedia, which is where we rented from… Comfort inn was horrible and we needed to receive a refund due to my child developed eczema and cockroaches in both rooms, as well as impolite employee ##### Trang Stayed 2 nights in Nov 2025 ### 2/10 Terrible #### Darcus Oct 18, 2025 Disliked: Cleanliness There were bugs in the room a live and dead ##### Darcus Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Scott Jun 13, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great place to stay the night in a good location. ##### Scott Stayed 2 nights in Jun 2025 ### 4/10 Poor #### Nileesha Oct 22, 2025 Disliked: Cleanliness, property conditions & facilities Room was spacious but it smelled awful. And the bathroom was not it with the just the surfaces were dirty. There were actual bugs. And I wish I had read reviews before going. I would recommend you book a different hotel than this one. ##### Nileesha Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Brenda J Jul 13, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean, quiet, comfortable rooms ##### Brenda J Stayed 1 night in Jul 2025 ### 2/10 Terrible #### Chris Oct 13, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities BUGS EVERYWHERE, BLACK MOLD EVERYWHERE AND THE WHOLE BUILDING ##### Chris Stayed 2 nights in Oct 2025 ### 2/10 Terrible #### Elizabeth Oct 20, 2025 Disliked: Cleanliness, property conditions & facilities We checked in late on a Friday evening and found the room to be dirty with stains on the carpet and furniture. The state of the bathroom was worse; peeling wallpaper, a missing light fixture, mold on the air vent, and the kicker was the three roaches crawling around the bathroom floor. We checked out as fast as we could. Don’t stay here. ##### Elizabeth Stayed 2 nights in Oct 2025 ### 6/10 Okay #### Ruth Oct 11, 2025 Disliked: Cleanliness, amenities Crumbs on the floor in the room. A clump of hair in the closet of the room. Smoke smell in all the hallways. ##### Ruth Stayed 1 night in Oct 2025 ### 2/10 Terrible #### Anthony Aug 10, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities Close to short pump ##### Anthony Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Kenneth May 29, 2025 Liked: Cleanliness, amenities, property conditions & facilities The breakfast was simple, good quality and the staff service was great! ##### Kenneth Stayed 1 night in May 2025 ### 10/10 Excellent #### Roland Jun 15, 2025 Liked: Cleanliness, amenities, property conditions & facilities Front desk was friendly and very helpful ##### Roland Stayed 5 nights in May 2025 ### 4/10 Poor #### Doris Oct 14, 2025 Liked: Staff & service, amenities Disliked: Cleanliness, property conditions & facilities I am disabled with copd and everyone on the floor I was on smoked Marijuana constantly. It was very hard for me to breathe. I told the front desk and it seemed to get worse. The carpet in the room smelled. ##### Doris Stayed 7 nights in Oct 2025 ### 2/10 Terrible #### Jermesha Sep 23, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Nothing ##### Jermesha Stayed 3 nights in Sep 2025 ### 4/10 Poor #### Cheryl Oct 4, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Only had 2 towels for 3 people. Took over 24 hours before we got more. Kept being told housekeeping was doing laundry. Most of the staff sat on the patio smoking. Also door from pool to outdoors had to stay propped open because room keys didn’t work in the doors. Only positives were the breakfasts and was quiet in our room. ##### Cheryl Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Juan Carlos Aug 27, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good ##### Juan Carlos Stayed 1 night in Aug 2025 ### 2/10 Terrible #### Sharie Aug 3, 2025 Disliked: Cleanliness We had to which 2 room end up checking out ![](https://a.travel-assets.com/ugc/hotel-reviews/49484d34-e0f6-4a7b-bb0f-9fd58c42bac5-1754206709187.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/f2fbf579-8aef-4ae6-b9b4-2661a0b52c87-1754206708254.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/bf5eefaf-c835-4ca5-9b9a-0405c71aa724-1754206710107.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Sharie Stayed 1 night in Aug 2025 ### 10/10 Excellent #### james Apr 5, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great hotel ##### james Stayed 1 night in Feb 2025 ### 6/10 Okay #### Lakeisha Sep 16, 2025 Furniture is old and needs to be updated. There were Roaches in the room ##### Lakeisha Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Marquis Aug 13, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good ##### Marquis Stayed 3 nights in Jun 2025 ### 2/10 Terrible #### Kip Oct 20, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities The pictures of the room online didn't match the room. The showed pictures a walk-in shower but there was a bathtub. There was a photo shopped doorway showing a kitchen in the room. There was a hairdryer holder in the bathroom but no hairdryer asked for one took almost two hours until I got one. Iron holder in the closet wasn't there had to request one. And the worst part the cockroaches where everywhere. ##### Kip Stayed 3 nights in Oct 2025 ## Expedia's Latest Trends ### Hotels > [Days Inn & Suites by Wyndham Cochrane](https://www.expedia.ca/Calgary-Hotels-Days-Inn-Suites-By-Wyndham-Cochrane.h1507594.Hotel-Information) > > [Hotel Amira Istanbul](https://www.expedia.ca/Istanbul-Hotels-Hotel-Amira-Istanbul.h3546734.Hotel-Information) > > [Hilton Vacation Club The Historic Powhatan Williamsburg](https://www.expedia.ca/Williamsburg-Hotels-The-Historic-Powhatan-Resort-By-Diamond-Resorts.h864071.Hotel-Information) > > [Holiday Inn Express Woodbridge by IHG](https://www.expedia.ca/Somerset-Hotels-Holiday-Inn-Express-Woodbridge.h1535954.Hotel-Information) > > [Motels Maple Ridge](https://www.expedia.ca/Maple-Ridge-Motels.d10581-aaMotels.Travel-Guide-Accommodation) > > [InterContinental Montreal by IHG](https://www.expedia.ca/Montreal-Hotels-InterContinental-Montreal.h10019.Hotel-Information) > > [Hotels in Cupids](https://www.expedia.ca/Cupids-Hotels.d3000391012.Travel-Guide-Hotels) > > [Best Western Thompson Hotel & Suites](https://www.expedia.ca/Thompson-Hotels-Best-Western-Thompson-Hotel-Suites.h4942937.Hotel-Information) > > [Howard Johnson by Wyndham Kingston](https://www.expedia.ca/Kingston-Hotels-Howard-Johnson-By-Wyndham-Kingston.h1363967.Hotel-Information) > > [Hilton Vacation Club Greensprings Williamsburg](https://www.expedia.ca/Williamsburg-Hotels-Greensprings-Vacation-Resort.h863025.Hotel-Information) > > [Lexis Hibiscus Port Dickson](https://www.expedia.ca/Port-Dickson-Hotels-Lexis-Hibiscus-Port-Dickson.h9988049.Hotel-Information) > > [Hotels in Milton](https://www.expedia.ca/Milton-Hotels.d55368.Travel-Guide-Hotels) > > [Mountain Lake Lodge](https://www.expedia.ca/Blacksburg-Hotels-Mountain-Lake-Lodge.h12055.Hotel-Information) > > [Candlewood Suites Buffalo - Amherst by IHG](https://www.expedia.ca/Buffalo-Hotels-Candlewood-Suites-Buffalo-Amherst.h2602862.Hotel-Information) ### Flights > [Flights from Miami (MIA) to Rionegro (MDE)](https://www.expedia.ca/lp/flights/mia/mde/miami-to-medellin) > > [Flights from Toronto (YYZ) to Seeduwa - Katunayake (CMB)](https://www.expedia.ca/lp/flights/yyz/cmb/toronto-to-colombo) > > [Flights from Toronto (YYZ) to Raleigh (RDU)](https://www.expedia.ca/lp/flights/yyz/rdu/toronto-to-raleigh) > > [Flights from Mexico City (MEX) to Oaxaca (OAX)](https://www.expedia.ca/lp/flights/mex/oax/mexico-city-to-oaxaca-intl) > > [Flights from London (YXU) to Delhi (DEL)](https://www.expedia.ca/lp/flights/yxu/del/london-to-delhi) > > [Flights from Buffalo (BUF) to San Diego (SAN)](https://www.expedia.ca/lp/flights/buf/san/buffalo-to-san-diego) > > [Flights from Vancouver (YVR) to Toronto (YYZ)](https://www.expedia.ca/lp/flights/yvr/yyz/vancouver-to-toronto) > > [Flights from Toronto (YYZ) to London (LHR)](https://www.expedia.ca/lp/flights/yyz/lhr/toronto-to-london) > > [Flights from Toronto (YYZ) to New Orleans (MSY)](https://www.expedia.ca/lp/flights/yyz/msy/toronto-to-new-orleans) > > [Flights from Edmonton (YEG) to Quito (UIO)](https://www.expedia.ca/lp/flights/yeg/uio/edmonton-to-quito) > > [Flights from Kitchener (YKF) to Las Vegas (LAS)](https://www.expedia.ca/lp/flights/ykf/las/kitchener-to-las-vegas) ### Activities > [Things to do in Cassidy](https://www.expedia.ca/Things-To-Do-In-Cassidy.d6354289.Travel-Guide-Activities) ### Packages > [Mexico Vacations](https://www.expedia.ca/Mexico.d117.Destination-Travel-Guides)