Lobby

Reviews of Baymont by Wyndham Richmond I-70

2.5 out of 5
Baymont by Wyndham Richmond I-70
912 Mendleson Dr, Richmond, IN

Reviews

8.0

Very good

Rating 10 - Excellent. 316 out of 901 reviews" "
Rating 8 - Good. 344 out of 901 reviews" "
Rating 6 - Okay. 154 out of 901 reviews" "
Rating 4 - Poor. 56 out of 901 reviews" "
Rating 2 - Terrible. 31 out of 901 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Undergoing renovation but was never a problem and the room we had (not renovated) was nice and clean.
Stayed 3 nights in May 2024
Response from Courtney McNew, Manager on May 23, 2024
Greetings Brenda,Reaching out to thank you for your business and for the kind words you wrote about your recent experience here at our hotel. We appreciate the positive feedback and will be sure to share it with our staff to keep morale high and to give credit where it is due. We would love to have you stay with us again next time you find yourself close to our Baymont by Wyndham Richmond I-70. Until then, wishing you the best in your travels and endeavors. Sincerely,

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities
Clean and quiet.
Stayed 1 night in May 2024
Response from Courtney McNew, Supervisor on May 17, 2024
Greetings Valued Guest,Reaching out to thank you for your business and for the kind words you wrote about your recent experience here at our hotel. We appreciate the positive feedback and will be sure to share it with our staff to keep morale high and to give credit where it is due. We would love to have you stay with us again next time you find yourself close to our Baymont by Wyndham Richmond I-70. Until then, wishing you the best in your travels and endeavors. Sincerely,

10/10 Excellent

Trisha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Courtney McNew, Manager on May 17, 2024
Greetings Valued Guest,Reaching out to thank you for your business and for the kind words you wrote about your recent experience here at our hotel. We appreciate the positive feedback and will be sure to share it with our staff to keep morale high and to give credit where it is due. We would love to have you stay with us again next time you find yourself close to our Baymont by Wyndham Richmond I-70. Until then, wishing you the best in your travels and endeavors. Sincerely,

6/10 Okay

Robert

Liked: Staff & service
Stayed 1 night in May 2024
Response from Courtney, Supervisor on May 14, 2024
Greetings Valued Guest,I am reaching out to formally apologize for failing to exceed your expectations on your most recent stay with us. The problems you experienced are not indicative of our normal level of service and accommodations. I’ve shared your feedback with our team in an effort to increase Quality Control and to identify our strengths and weaknesses. We’d relish another opportunity to show you our best side. Please stay with us again the next time you find yourself in our area. Thank you.Sincerely,

8/10 Good

Dennis

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024
Response from Courtney McNew, Supervisor on May 14, 2024
Greetings Valued Guest,Reaching out to thank you for your business and for the kind words you wrote about your recent experience here at our hotel. We appreciate the positive feedback and will be sure to share it with our staff to keep morale high and to give credit where it is due. We would love to have you stay with us again next time you find yourself close to our Baymont by Wyndham Richmond I-70. Until then, wishing you the best in your travels and endeavors. Sincerely,

6/10 Okay

Crystal

Liked: Staff & service
Stayed 1 night in May 2024
Response from Courtney, Supervisor on May 11, 2024
Greetings Valued Guest,I am reaching out to formally apologize for failing to exceed your expectations on your most recent stay with us. The problems you experienced are not indicative of our normal level of service and accommodations. I’ve shared your feedback with our team in an effort to increase Quality Control and to identify our strengths and weaknesses. We’d relish another opportunity to show you our best side. Please stay with us again the next time you find yourself in our area. Thank you.Sincerely,

6/10 Okay

jeffrey

Liked: Staff & service
Pretty dirty and run down
Stayed 1 night in May 2024
Response from Courtney, Supervisor on May 13, 2024
Greetings Valued Guest,I am reaching out to formally apologize for failing to exceed your expectations on your most recent stay with us. The problems you experienced are not indicative of our normal level of service and accommodations. I’ve shared your feedback with our team in an effort to increase Quality Control and to identify our strengths and weaknesses. We’d relish another opportunity to show you our best side. Please stay with us again the next time you find yourself in our area. Thank you.Sincerely,

10/10 Excellent

Summer

Stayed 1 night in Apr 2024
Response from Courtney McNew, Manager on May 26, 2024
Greetings Valued Guest,Sending you this message to thank you for your business and for the fantastic review you wrote about your time here with us. We here at Baymont by Wyndham Richmond I-70, love to hear the wonderful things our guests say about their visits and strive for 100% Guest Satisfaction. Feedback like yours is what keeps our staff motivated and working hard to achieve our goals. It would be a distinct pleasure to have you stay with us again the next time you are in the area. You are always welcome at our hotel, and we look forward to seeing you again.Warm Regards,

10/10 Excellent

William

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Rooms under reno
Stayed 1 night in May 2024
Response from Courtney McNew, Manager on May 6, 2024
Greetings Valued Guest,Sending you this message to thank you for your business and for the fantastic review you wrote about your time here with us. We here at Baymont by Wyndham Richmond I-70, love to hear the wonderful things our guests say about their visits and strive for 100% Guest Satisfaction. Feedback like yours is what keeps our staff motivated and working hard to achieve our goals. It would be a distinct pleasure to have you stay with us again the next time you are in the area. You are always welcome at our hotel, and we look forward to seeing you again.Warm Regards,

8/10 Good

Kenneth

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property... worth the price! 2nd floor only options are temporary....
Stayed 2 nights in Apr 2024
Response from Courtney McNew, Manager on May 6, 2024
Greetings Valued Guest,Reaching out to thank you for your business and for the kind words you wrote about your recent experience here at our hotel. We appreciate the positive feedback and will be sure to share it with our staff to keep morale high and to give credit where it is due. We would love to have you stay with us again next time you find yourself close to our Baymont by Wyndham Richmond I-70. Until then, wishing you the best in your travels and endeavors. Sincerely,

6/10 Okay

Jill

Stayed 1 night in May 2024
Response from Courtney, Supervisor on May 23, 2024
Greetings Valued Guest,I am reaching out to formally apologize for failing to exceed your expectations on your most recent stay with us. The problems you experienced are not indicative of our normal level of service and accommodations. I’ve shared your feedback with our team in an effort to increase Quality Control and to identify our strengths and weaknesses. We’d relish another opportunity to show you our best side. Please stay with us again the next time you find yourself in our area. Thank you.Sincerely,

8/10 Good

Richard

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The room was above average but a little worn. It was very competitively priced. Just a heads up there isn’t an elevator.
Stayed 1 night in Apr 2024
Response from Courtney McNew, Manager on Apr 29, 2024
Greetings Valued Guest,I am reaching out to formally apologize for failing to exceed your expectations on your most recent stay with us. The problems you experienced are not indicative of our normal level of service and accommodations. I’ve shared your feedback with our team in an effort to increase Quality Control and to identify our strengths and weaknesses. We’d relish another opportunity to show you our best side. Please stay with us again the next time you find yourself in our area. Thank you.Sincerely,

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Toilet running carpet ripped up near entry to room outside appearance looked out dated
Stayed 1 night in Apr 2024
Response from Courtney McNew, Manager on Apr 29, 2024
Greetings Valued Guest,I am reaching out to formally apologize for failing to exceed your expectations on your most recent stay with us. The problems you experienced are not indicative of our normal level of service and accommodations. I’ve shared your feedback with our team in an effort to increase Quality Control and to identify our strengths and weaknesses. We’d relish another opportunity to show you our best side. Please stay with us again the next time you find yourself in our area. Thank you.Sincerely,

10/10 Excellent

Ken

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
There are holes in our carpet. The shower is nice.
Stayed 1 night in Apr 2024
Response from Courtney McNew, Manager on Apr 26, 2024
Greetings Valued Guest,Reaching out to thank you for your business and for the kind words you wrote about your recent experience here at our hotel. We appreciate the positive feedback and will be sure to share it with our staff to keep morale high and to give credit where it is due. We would love to have you stay with us again next time you find yourself close to our Baymont by Wyndham Richmond I-70. Until then, wishing you the best in your travels and endeavors. Sincerely,

10/10 Excellent

Hugh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A nice overnight stay, all good.
Stayed 1 night in Apr 2024
Response from Courtney McNew, Manager on Apr 26, 2024
Reaching out to thank you for your business and for the kind words you wrote about your recent experience here at our hotel. We appreciate the positive feedback and will be sure to share it with our staff to keep morale high and to give credit where it is due. We would love to have you stay with us again next time you find yourself close to our Baymont by Wyndham Richmond I-70. Until then, wishing you the best in your travels and endeavors. Sincerely,

10/10 Excellent

Deborah

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Our room was clean but carpet was in disrepair . Had a very nice breakfast.
Stayed 1 night in Apr 2024
Response from Courtney McNew, Manager on Apr 21, 2024
Greetings Valued Guest,Reaching out to thank you for your business and for the kind words you wrote about your recent experience here at our hotel. We appreciate the positive feedback and will be sure to share it with our staff to keep morale high and to give credit where it is due. We would love to have you stay with us again next time you find yourself close to our Baymont by Wyndham Richmond I-70. Until then, wishing you the best in your travels and endeavors. Sincerely,

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am a regular customer (4-6 days per month).... excellent staff, clean, safe and a great price
Stayed 1 night in Apr 2024
Response from Courtney McNew, Manager on Apr 20, 2024
Greetings Valued Guest,Sending you this message to thank you for your business and for the fantastic review you wrote about your time here with us. We here at Baymont by Wyndham Richmond I-70, love to hear the wonderful things our guests say about their visits and strive for 100% Guest Satisfaction. Feedback like yours is what keeps our staff motivated and working hard to achieve our goals. It would be a distinct pleasure to have you stay with us again the next time you are in the area. You are always welcome at our hotel, and we look forward to seeing you again.Warm Regards,

10/10 Excellent

Dileepkumar

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to freeway, friendly staff, clean room.
Stayed 1 night in Mar 2024
Response from Courtney McNew, Manager on Apr 18, 2024
Greetings Valued Guest,Reaching out to thank you for your business and for the kind words you wrote about your recent experience here at our hotel. We appreciate the positive feedback and will be sure to share it with our staff to keep morale high and to give credit where it is due. We would love to have you stay with us again next time you find yourself close to our Baymont by Wyndham Richmond I-70. Until then, wishing you the best in your travels and endeavors. Sincerely,

8/10 Good

Alisha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All in all it is worth the $70 that we paid. Room was clean and very large. The staff were outstanding, very customer service driven! Breakfast was the standard hotel breakfast other than a gentleman making eggs to order which was incredible.
Stayed 1 night in Apr 2024
Response from Courtney McNew, Manager on Apr 15, 2024
Greetings Valued Guest,Reaching out to thank you for your business and for the kind words you wrote about your recent experience here at our hotel. We appreciate the positive feedback and will be sure to share it with our staff to keep morale high and to give credit where it is due. We would love to have you stay with us again next time you find yourself close to our Baymont by Wyndham Richmond I-70. Until then, wishing you the best in your travels and endeavors. Sincerely,

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Except for the last night where the room next door was extremely loud until 1:30am, my stay was awesome otherwise.
Stayed 6 nights in Apr 2024
Response from Courtney McNew, Manager on Apr 15, 2024
Greetings Valued Guest,Reaching out to thank you for your business and for the kind words you wrote about your recent experience here at our hotel. We appreciate the positive feedback and will be sure to share it with our staff to keep morale high and to give credit where it is due. We would love to have you stay with us again next time you find yourself close to our Baymont by Wyndham Richmond I-70. Until then, wishing you the best in your travels and endeavors. Sincerely,

6/10 Okay

Jan

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The room smelled musty, old building...electric socket in bathroom didn't work...however the staff seemed attentive and helpful.
Stayed 1 night in Apr 2024
Response from Courtney McNew, Supervisor on Apr 11, 2024
Greetings Valued Guest,I am reaching out to formally apologize for failing to exceed your expectations on your most recent stay with us. The problems you experienced are not indicative of our normal level of service and accommodations. I’ve shared your feedback with our team in an effort to increase Quality Control and to identify our strengths and weaknesses. We’d relish another opportunity to show you our best side. Please stay with us again the next time you find yourself in our area. Thank you.Sincerely,

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was eclipse day. They made a warm, party atmosphere for the guests. Very welcoming. Well done.
Stayed 1 night in Apr 2024
Response from Courtney McNew, Manager on Apr 11, 2024
Greetings Valued Guest,Sending you this message to thank you for your business and for the fantastic review you wrote about your time here with us. We here at Baymont by Wyndham Richmond I-70, love to hear the wonderful things our guests say about their visits and strive for 100% Guest Satisfaction. Feedback like yours is what keeps our staff motivated and working hard to achieve our goals. It would be a distinct pleasure to have you stay with us again the next time you are in the area. You are always welcome at our hotel, and we look forward to seeing you again.Warm Regards,

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in/out. Good breakfast. Excellent value.
Stayed 1 night in Apr 2024
Response from Courtney McNew, Manager on Apr 11, 2024
Greetings Valued Guest,Reaching out to thank you for your business and for the kind words you wrote about your recent experience here at our hotel. We appreciate the positive feedback and will be sure to share it with our staff to keep morale high and to give credit where it is due. We would love to have you stay with us again next time you find yourself close to our Baymont by Wyndham Richmond I-70. Until then, wishing you the best in your travels and endeavors. Sincerely,

6/10 Okay

Sara

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2024
Response from Courtney McNew, Supervisor on Apr 11, 2024
Greetings Valued Guest,I am reaching out to formally apologize for failing to exceed your expectations on your most recent stay with us. The problems you experienced are not indicative of our normal level of service and accommodations. I’ve shared your feedback with our team in an effort to increase Quality Control and to identify our strengths and weaknesses. We’d relish another opportunity to show you our best side. Please stay with us again the next time you find yourself in our area. Thank you.Sincerely,

8/10 Good

Michael, Houston

Stayed 1 night in Apr 2024
Response from Courtney McNew, Manager on Apr 29, 2024
Greetings Valued Guest,I am reaching out to formally apologize for failing to exceed your expectations on your most recent stay with us. The problems you experienced are not indicative of our normal level of service and accommodations. I’ve shared your feedback with our team in an effort to increase Quality Control and to identify our strengths and weaknesses. We’d relish another opportunity to show you our best side. Please stay with us again the next time you find yourself in our area. Thank you.Sincerely,

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and very quiet
Stayed 4 nights in Apr 2024
Response from Courtney McNew, Manager on Apr 8, 2024
Greetings Valued Guest,Sending you this message to thank you for your business and for the fantastic review you wrote about your time here with us. We here at Baymont by Wyndham Richmond I-70, love to hear the wonderful things our guests say about their visits and strive for 100% Guest Satisfaction. Feedback like yours is what keeps our staff motivated and working hard to achieve our goals. It would be a distinct pleasure to have you stay with us again the next time you are in the area. You are always welcome at our hotel, and we look forward to seeing you again.Warm Regards,

10/10 Excellent

KEVIN

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, easy access to the express way.
Stayed 1 night in Apr 2024
Response from Courtney McNew, Manager on Apr 7, 2024
Greetings Valued Guest,Sending you this message to thank you for your business and for the fantastic review you wrote about your time here with us. We here at Baymont by Wyndham Richmond I-70, love to hear the wonderful things our guests say about their visits and strive for 100% Guest Satisfaction. Feedback like yours is what keeps our staff motivated and working hard to achieve our goals. It would be a distinct pleasure to have you stay with us again the next time you are in the area. You are always welcome at our hotel, and we look forward to seeing you again.Warm Regards,

8/10 Good

Mariellen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Courtney McNew, Manager on Apr 8, 2024
Greetings Valued Guest,Reaching out to thank you for your business and for the kind words you wrote about your recent experience here at our hotel. We appreciate the positive feedback and will be sure to share it with our staff to keep morale high and to give credit where it is due. We would love to have you stay with us again next time you find yourself close to our Baymont by Wyndham Richmond I-70. Until then, wishing you the best in your travels and endeavors. Sincerely,

8/10 Good

Kristine

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
dead bugs in the bathtub and on the windowsills. Carpet looked like it hadn't been vacuumed in weeks and the whole place smelled like smoke!
Stayed 1 night in Mar 2024
Response from Courtney, Supervisor on Apr 4, 2024
Greetings Valued Guest,I am reaching out to formally apologize for failing to exceed your expectations on your most recent stay with us. The problems you experienced are not indicative of our normal level of service and accommodations. I’ve shared your feedback with our team in an effort to increase Quality Control and to identify our strengths and weaknesses. We’d relish another opportunity to show you our best side. Please stay with us again the next time you find yourself in our area. Thank you.Sincerely,

4/10 Poor

Amilcar

Disliked: Staff & service
Stayed 1 night in Mar 2024
Response from Courtney, Supervisor on Mar 31, 2024
Hello Valued Guest,Sending you this message because I wanted to apologize for the trouble you encountered which kept you from fully enjoying your time with us. We strive for 100% Guest Satisfaction but at times we fall short. I will be sharing your comments with our staff to ensure this type of occurrence is minimized and to educate our team on things that can have a negative impact on a guest’s stay. We’d certainly appreciate another opportunity to earn your business and show you a better experience. Please keep us in mind next time. Until then, wishing you the best in your travels and endeavors. Sincerely,

10/10 Excellent

Dennison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Rina Patel on Mar 26, 2024
Greetings Valued Guest,Reaching out to thank you for your business and for the kind words you wrote about your recent experience here at our hotel. We appreciate the positive feedback and will be sure to share it with our staff to keep morale high and to give credit where it is due. We would love to have you stay with us again next time you find yourself close to our Baymont by Wyndham Richmond I-70. Until then, wishing you the best in your travels and endeavors. Sincerely,“GENERAL MANAGER”

10/10 Excellent

Kenneth

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, clean, affordable and a nice staff.
Stayed 1 night in Mar 2024
Response from Rina Patel on Mar 26, 2024
Greetings Valued Guest,Reaching out to thank you for your business and for the kind words you wrote about your recent experience here at our hotel. We appreciate the positive feedback and will be sure to share it with our staff to keep morale high and to give credit where it is due. We would love to have you stay with us again next time you find yourself close to our Baymont by Wyndham Richmond I-70. Until then, wishing you the best in your travels and endeavors. Sincerely,“GENERAL MANAGER”

8/10 Good

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We checked in late and staff was informative and helpful. Room was clean just older facilities. Good stay
Stayed 1 night in Mar 2024
Response from Courtney McNew, Manager on Mar 21, 2024
Greetings Valued Guest,Reaching out to thank you for your business and for the kind words you wrote about your recent experience here at our hotel. We appreciate the positive feedback and will be sure to share it with our staff to keep morale high and to give credit where it is due. We would love to have you stay with us again next time you find yourself close to our Baymont by Wyndham Richmond I-70. Until then, wishing you the best in your travels and endeavors. Sincerely,

8/10 Good

Paul, Philadelphia

Liked: Cleanliness, staff & service
Good for the price, clean but a little worn.
Stayed 1 night in Mar 2024
Response from Courtney McNew, Manager on Mar 18, 2024
Greetings Valued Guest,Reaching out to thank you for your business and for the kind words you wrote about your recent experience here at our hotel. We appreciate the positive feedback and will be sure to share it with our staff to keep morale high and to give credit where it is due. We would love to have you stay with us again next time you find yourself close to our Baymont by Wyndham Richmond I-70. Until then, wishing you the best in your travels and endeavors. Sincerely,

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very polite, asking in the hallway passing me by if the room was clean and offering to make a breakfast after missing the scheduled hours.
Stayed 1 night in Mar 2024
Response from Courtney McNew, Manager on Mar 12, 2024
Greetings Valued Guest,Reaching out to thank you for your business and for the kind words you wrote about your recent experience here at our hotel. We appreciate the positive feedback and will be sure to share it with our staff to keep morale high and to give credit where it is due. We would love to have you stay with us again next time you find yourself close to our Baymont by Wyndham Richmond I-70. Until then, wishing you the best in your travels and endeavors. Sincerely,

10/10 Excellent

Walter

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ladie at the front desk is very nice and very fast and always smiling which makes everything perfect
Stayed 1 night in Mar 2024
Response from Courtney McNew, Manager on Mar 10, 2024
Greetings Valued Guest,Reaching out to thank you for your business and for the kind words you wrote about your recent experience here at our hotel. We appreciate the positive feedback and will be sure to share it with our staff to keep morale high and to give credit where it is due. We would love to have you stay with us again next time you find yourself close to our Baymont by Wyndham Richmond I-70. Until then, wishing you the best in your travels and endeavors. Sincerely,

2/10 Terrible

Crystal

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Ran down, bad area, pool not functional
Stayed 1 night in Mar 2024
Response from Rina on Mar 6, 2024
Hello Valued Guest,Sending you this message because I wanted to apologize for the trouble you encountered which kept you from fully enjoying your time with us. We strive for 100% Guest Satisfaction but at times we fall short. I will be sharing your comments with our staff to ensure this type of occurrence is minimized and to educate our team on things that can have a negative impact on a guest’s stay. We’d certainly appreciate another opportunity to earn your business and show you a better experience. Please keep us in mind next time. Until then, wishing you the best in your travels and endeavors. Sincerely,“GENERAL MANAGER”

6/10 Okay

Rebecca

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Chose this hotel based on many many good reviews. Staff were kind. Our experience with cleanliness was unfortunately bad. 1st room assignment conditions were deplorable. Obviously had not receved any attention after the previous checkout. Was disgusting. Desk assigned another room. Had a good night's rest.
Stayed 1 night in Mar 2024
Response from Rina on Mar 6, 2024
I am reaching out to formally apologize for failing to exceed your expectations on your most recent stay with us. The problems you experienced are not indicative of our normal level of service and accommodations. I’ve shared your feedback with our team in an effort to increase Quality Control and to identify our strengths and weaknesses. We’d relish another opportunity to show you our best side. Please stay with us again the next time you find yourself in our area. Thank you.Sincerely,“GENERAL MANAGER”

8/10 Good

Frank

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean rooms and the hotel staff was very friendly. Would definitely stay here again.
Stayed 2 nights in Mar 2024
Response from Rina on Mar 6, 2024
Greetings Valued Guest,Reaching out to thank you for your business and for the kind words you wrote about your recent experience here at our hotel. We appreciate the positive feedback and will be sure to share it with our staff to keep morale high and to give credit where it is due. We would love to have you stay with us again next time you find yourself close to our Baymont by Wyndham Richmond I-70. Until then, wishing you the best in your travels and endeavors. Sincerely,“GENERAL MANAGER”

10/10 Excellent

Cali

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from Rina on Mar 6, 2024
Pleasure to receive positive feedback. Thank you.

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and clean with friendly staff!
Stayed 4 nights in Feb 2024
Response from Courtney McNew, Manager on Mar 3, 2024
Greetings Valued Guest,Reaching out to thank you for your business and for the kind words you wrote about your recent experience here at our hotel. We appreciate the positive feedback and will be sure to share it with our staff to keep morale high and to give credit where it is due. We would love to have you stay with us again next time you find yourself close to our Baymont by Wyndham Richmond I-70. Until then, wishing you the best in your travels and endeavors. Sincerely,

10/10 Excellent

gilbert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice Hotel. Friendly Staff.
Stayed 1 night in Feb 2024
Response from Rina patel on Feb 29, 2024
Reaching out to thank you for your business and for the kind words you wrote about your recent experience here at our hotel. We appreciate the positive feedback and will be sure to share it with our staff to keep morale high and to give credit where it is due. We would love to have you stay with us again next time you find yourself close to our Baymont by Wyndham Richmond I-70. Until then, wishing you the best in your travels and endeavors. Sincerely,

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The warm chocolate chip cookies at check-in was a nice touch. Also the kind gentleman who made food for us even though we missed the breakfast hours made our stay even better.
Stayed 1 night in Feb 2024
Response from Rina Patel on Feb 29, 2024
Reaching out to thank you so much for your business and for the kind words you wrote about your recent experience here at our hotel. We appreciate the positive feedback and will be sure to share it with our staff to keep morale high and to give credit where it is due. We would love to have you stay with us again next time you find yourself close to our Baymont by Wyndham Richmond I-70. Until then, wishing you the best in your travels and endeavors. Sincerely,

8/10 Good

Joseph

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
All of the staff were very friendly and helpful, especially the staff that helped with the breakfast buffet.
Stayed 1 night in Feb 2024
Response from Courtney McNew, Manager on Feb 25, 2024
Greetings Valued Guest,Reaching out to thank you for your business and for the kind words you wrote about your recent experience here at our hotel. We appreciate the positive feedback and will be sure to share it with our staff to keep morale high and to give credit where it is due. We would love to have you stay with us again next time you find yourself close to our Baymont by Wyndham Richmond I-70. Until then, wishing you the best in your travels and endeavors. Sincerely,

6/10 Okay

Gina

Stayed 1 night in Feb 2024
Response from Management on Mar 21, 2024
Good Morning/Afternoon Mr. or Mrs. ____I am reaching out to formally apologize for failing to exceed your expectations on your most recent stay with us. The problems you experienced are not indicative of our normal level of service and accommodations. I’ve shared your feedback with our team in an effort to increase Quality Control and to identify our strengths and weaknesses. We’d relish another opportunity to show you our best side. Please stay with us again the next time you find yourself in our area. Thank you.Sincerely,

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always stay here when I travel
Stayed 1 night in Feb 2024
Response from Courtney McNew, Manager on Feb 25, 2024
Greetings Valued Guest,Reaching out to thank you for your business and for the kind words you wrote about your recent experience here at our hotel. We appreciate the positive feedback and will be sure to share it with our staff to keep morale high and to give credit where it is due. It would be a distinct pleasure to have you stay with us again the next time you are in the area. You are always welcome at our hotel, and we look forward to seeing you again. Until then, wishing you the best in your travels and endeavors. Sincerely,

8/10 Good

Susan

Stayed 1 night in Feb 2024
Response from Courtney McNew, Manager on Mar 21, 2024
Greetings Valued Guest,Reaching out to thank you for your business and for the kind words you wrote about your recent experience here at our hotel. We appreciate the positive feedback and will be sure to share it with our staff to keep morale high and to give credit where it is due. We would love to have you stay with us again next time you find yourself close to our Baymont by Wyndham Richmond I-70. Until then, wishing you the best in your travels and endeavors. Sincerely,

10/10 Excellent

Dona

Liked: Cleanliness, staff & service, amenities
It was ok for a one night stay. My room butted up to the weight room and someone was dropping weights very early in the morning. Maybe not open at 6 am when my time was 5 am. Also telephone didn't work and to shut my door I had to put the key in. It didn't shut automatically.
Stayed 1 night in Feb 2024
Response from Rina Patel on Feb 21, 2024
I am reaching out to formally apologize for failing to exceed your expectations on your most recent stay with us. The problems you experienced are not indicative of our normal level of service and accommodations. I’ve shared your feedback with our team in an effort to increase Quality Control and to identify our strengths and weaknesses. We’d relish another opportunity to show you our best side. Please stay with us again the next time you find yourself in our area. Thank you.Sincerely,

6/10 Okay

Patricia

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
We found that the price of the room was in line with our experience staying there
Stayed 1 night in Feb 2024
Response from Rina patel on Feb 21, 2024
Thank you for taking the time to tell us about your experience at Baymont

10/10 Excellent

Summer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved them so much and the old man Is so kind when making breakfast
Stayed 1 night in Feb 2024
Response from RINA PATEL on Feb 19, 2024
I am so glad stay was on enjoyable one will agree that Richard is great at his job he is definitely an asset to our company .