4/10 Poor
Shane
Travelled with family and small children
Jun 23, 2024
Liked: Amenities
The bathroom was smaller than NYC bathrooms, I have seen. Our shower was leaking and was suppose to get looked at but that never happened. There was a tear in our curtain. We needed new sheets and it took 3 calls to get them. The first time they brought the wrong size sheets. The second time they brought a stack of 15 pillow cases (doesn't make any sense why anyone would need that many pillowcases). The 3rd time was when they got it right. We ordered two canned margaritas at the bar and the bartender tipped himself $6.50 without our consent. The breakfast was good. They had an omelet station, a variety of dry cereal, and other breakfast items. The inside of the hotel is beautiful. The elevators take too long.
Shane
Stayed 2 nights in Jun 2024