Centre commercial Renaissance Mall d'Aruba

C’est un super endroit !!! Très propre et proche de tout !! Plage incroyable !!! Mais en terme de VIP accès nous avons absolument rien vu ou reçu …

Tout est beau

First, thank you to Stephany at the front desk for her kindness, making our check in process smooth, and helping us make up for lost time celebrating my birthday. We lost a day and a half of our trip due to a cancelled JetBlue flight and she hooked us up with an awesome room upgrade. We had a good stay overall but the property is definitely dated and cleanliness could be better. The hallways to the rooms smell like wet carpet, it's gross. The carpets are also constantly dirty, also pretty gross. The grounds by the pool area were filthy and both the pool floor and water were dirty. Thank goodness for access to the Riu Palace- their brand new pool was pristine. The beach access was great, although we got no food or drink service there. The food was also very good, no complaints there. Big shoutout to John- one of the kindest and most attentive servers we have ever come across. Meeting him was one of the highlights of our trip. He gave us so much information about the resort and the island. He is so knowledgeable and clearly loves what he does. Please give him a much deserved promotion!!!