Ratings based on 1,037 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
80% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller from California

Easy freeway access

Posted 27-Sep-2016
staff was very friendly food was good but a little pricey overall a very welcomed nights rest
1out of 5
by A verified traveller

fly's and flees on bed.

Posted 7-Sep-2016
Pros: nothing
Cons: CLEAN the rooms!!
Location: Redding is a nice place
Labor day weekend had fly's and flees. Under no circumstance should you stay in this hotel.
3out of 5
by A verified traveller

Roof over our heads

Posted 6-Sep-2016
Pros: Location
Our stay was fine. Not great, not awful. It was curious that we were given a handicapped access room when we neither requested it nor needed it. This left very limited counter space around the sink. The sink itself needs replacement because it is quite stained and scratched. The hand rails in the bathtub need repair. They function, but the back ring attached to the wall is not adhered. The walls are thin so the noise from the other units seeped through. The breakfast was okay. Again, not great, not awful.
5out of 5
by A verified traveller

Great place!

Posted 6-Sep-2016
Pros: Great location and all services included.
Cons: Didn't appreciate the chain smoker who thought they could smoke in front of our room AND lay his butts all over the tables, brick walls, garden. Rude
Location: We were close to our kids' house so perfect!
Visiting the new grandson in Redding. Great place to stay and we'll be back!
Comment from Hotel Management
26-Sep-2016 by GM, Hotel Management
Dear Guest, Thank you so much for your great review! We are glad you enjoyed your stay with us, but sorry to hear there were issues with another guest. Our Front Desk staff is available 24 hours and would have been more than happy to take care of the issue. We hope to see you again in the future. Safe travels!
1out of 5
by A verified traveller fromSan Jose

Cheap MOTEL - STAY OUT - 0 stars

Posted 6-Sep-2016
Pros: NOTHING
Cons: Everything
Don't believe the photos posted by hotel. Rooms are outdated, unclean. Its not a hotel, forget about 3 stars. It can be considered a cheap MOTEL with 0 stars. We were checked in to a room that has broken safety lock. When we reported it to front desk(Christina), they seem to already knew this and told there are no other rooms to swap. They promised to fix it the next day, but they didn't. Calling housekeeping goes to voice message and no response after that. No room service, nobody will attend your phone call for anything. Sticky carpets with stains, old unclean curtains, broken bathroom doors. No extra towels in bathroom. STAY OUT OF THIS MOTEL.
1out of 5
by A verified traveller

Puke smell in room

Posted 5-Sep-2016
There was a lot of puke smell in room. Staff did not clean room. They tried to spray it which only added more smell to the room. It did not mask the puke smell.
5out of 5
by A verified traveller

Posted 4-Sep-2016
Was a quick overnight stay, but fabulous staff and rooms as usual!
Comment from Hotel Management
26-Sep-2016 by GM, Hotel Management
Dear Guest, Thank you so much for your great review! We are glad you enjoyed your stay with us! We hope to see you again in the future. Safe travels!
3out of 5
by A verified traveller

Old hotel butclean

Posted 4-Sep-2016
Very dated needs to be spruced up. Too price heavy for accommodations
Comment from Hotel Management
20-Sep-2016 by GM, Hotel Management
Dear Guest, Thank you for taking the time to share your experience with us as all feedback helps us to improve. I am sorry there were some areas of concern with your stay, but glad you enjoyed your time with us overall. We hope to see you again in the future.
2out of 5
by A verified traveller

Posted 3-Sep-2016
1st, we were placed in the back of the hotel next to the freeway on the 1st floor. Entering the room, we found a very small room, with 7-8 large stains on the carpet. The bed wasn't made properly, and the exit door to the outside was hit and miss trying to get into the complex with your keycard. The pillows were horrible, giving both of us Neck aches that are still present Saturday.
5out of 5
by A verified traveller fromseattle

Good hotel for traveling

Posted 3-Sep-2016
This is a great hotel when you just want a comfortable bed for the night. No road noise, several electrical sockets close to the bed, so that you can plug in everything at one time, hot water quickly in the shower, and the bed, covers, and pillows just right. Only drawback is that you can't cut across the large pool area, to get from your room to lobby, for the breakfast buffet in the morning!
Comment from Hotel Management
26-Sep-2016 by GM, Hotel Management
Dear Ann, Thank you so much for your great review! We are glad you enjoyed your stay with us. We hope to see you again in the future. Safe travels!