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Rating 10 - Excellent. 1206 out of 1608 reviews" "
Nicely taken care of and clean pleasant atmosphere. Beds were comfortable, although pillows were a bit too hard. Nice place, would stay again and recommend it.
Great place for the price. The owners have done an excellent job on renovating this place to accommodate customers. Some plus are, they are pet friendly ($25 fee), communicate with you via text, and are enclosed (so random people can’t just roam around). The area though is downtown which mean there are transients nearby. So just be aware.
The Americana Modern Hotel gave us a great experience. The exterior had a vintage look, but the rooms had been remodeled and updated. It was only a short drive to nearby eating places.
Two comments regarding hotel: seriously need a soap dish in bathroom and it would be nice if you could put weather stripping around door frame. Way too much light comes into room at night.
Nearby properties are a little sketchy
While booking a last minute trip to Redding, the usual place I stay was booked. Americana was available, so I thought I’d give it a try. I’m glad I did. After driving from Sacrememnto Airport late at night, the welcoming staff got me setup with my room quickly so I could get some rest. The room was great and clean, and the parking was easy. One of my favorite things is the location. It was easy to get to, but also once I was in Redding, I walked almost everywhere because the hotel is downtown. Theory became a usual spot for me since it was only a couple of blocks away. I can’t wait to stay there again.
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team
10/10 Excellent
Lylybell
Travelled with family, Travelled with family and small children
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team
8/10 Good
Brian
May 6, 2024
Liked: Cleanliness, staff & service
Brian
Stayed 1 night in May 2024
Response from Customer Care Team on May 10, 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team
10/10 Excellent
Tammy
May 1, 2024
Liked: Property conditions & facilities
Tammy
Stayed 1 night in Apr 2024
Response from Customer Care Team on May 3, 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team
Clean rooms and courteous staff. Will stay here again.
Trevor
Stayed 1 night in Apr 2024
Response from Customer Care Team on May 21, 2024
Hi Trevor,Thanks for sharing your positive experience! I'm glad to hear that you found our rooms clean and our staff courteous. We strive to provide a great experience for every guest, so it's wonderful to know that you enjoyed your stay. If there's anything we can do to make your next visit even better, please let us know. We appreciate your feedback and look forward to welcoming you back soon!Best Regards,Guest Experience Team
Big rooms, clean, nice staff, good location and convenient. We stayed one night to rest on our trip, and it was an easy experience. Cute place. No elevator, so keep that in mind, but only 2 floors, so not bad. Would stay again!
Location is convenient but noisy, especially the bar next door. Room soundproofing was decent. Loud bathroom fan.
Cramped parking right in front of ground level rooms. Nice little outdoor seating area, but no pool.
Reasonable dog charge. Rooms fine, no luxury.
The motel was very cute! They did an excellent job on the remodel of an older motel. It was great to be able to park your car right in front of your room. Perfect for loading and unloading! It was very dog friendly unlike a lot of hotels that only allow dogs of a certain size inside your room for an additional cost. There was no size limit and you could specify online a king dog friendly room for an extra $25. The staff was very friendly and helped us choose a dog friendly restaurant which was very good. The outside of the hotel was very nice with lots of outside seating which was all dog friendly!
We chose this property because of the high ratings and the parking situation. (We had a car full of stuff because we were moving.) Staff was very friendly and helpful. Well-lit parking lot. Walked to a nearby donut shop for breakfast in the early morning before heading out.
Hoover
Stayed 1 night in Jan 2024
Response from Customer Care Team on Apr 17, 2024
Dear guest, we're thrilled to hear that our property met your expectations and provided a comfortable stay during your move. It's great to know that our friendly and helpful staff, as well as our well-lit parking lot, contributed to your positive experience. We appreciate you choosing our property and hope that your move went smoothly. If you ever find yourself in the area again, we'd love to welcome you back for another enjoyable stay! Best Regards,Guest Experience Team
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team
Very nice staff and very clean and nice room. the patio area is very cute too
Julia
Stayed 1 night in Apr 2024
Response from Customer Care Team on Apr 17, 2024
Dear Julia, we're delighted to hear that you had a pleasant experience with our staff and enjoyed the cleanliness and comfort of your room. Additionally, we're glad that you found our patio area to be cute and enjoyable. Providing a welcoming and comfortable environment for our guests is important to us, and we're thrilled that we succeeded in meeting your expectations. Thank you for your kind words, and we look forward to welcoming you back for another enjoyable stay in the future!Best Regards,Guest Experience Team
6/10 Okay
Steph
Apr 13, 2024
Liked: Cleanliness, staff & service
Steph
Stayed 1 night in Apr 2024
Response from Customer Care Team on Apr 16, 2024
Dear Guest, we are always anxious to get feedback from our guests in relation to their stays with us, so we very much appreciate your rating, thank you. Whilst we are pleased that you had a reasonable stay here, we aim to exceed all of our guests’ expectations, and we are disappointed that we did not exceed yours. We sincerely hope you will give us another opportunity to host you. Thanks again.Best Regards,Customer Care Team
Unexpected gem in the heart of Redding. Easy access to unload and load if you are staying on the first floor. Our room was spacious, clean and uncluttered,
Stephen
Stayed 1 night in Apr 2024
Response from Customer Care Team on Apr 17, 2024
Dear Stephen, we're thrilled to hear that you found our hotel to be an unexpected gem in the heart of Redding! Providing a spacious, clean, and uncluttered room for our guests is our aim, and we're delighted that we succeeded in meeting your expectations. Additionally, we're glad that you found the easy access to unload and load convenient, especially for first-floor guests. Thank you for your kind words, and we hope to welcome you back for another enjoyable stay in the future!Best Regards,Guest Experience Team
10/10 Excellent
richard
Travelled with family
Apr 12, 2024
Sheets could be higher quality
Amazing staff
richard
Stayed 1 night in Apr 2024
Response from Customer Care Team on Apr 25, 2024
Hi Richard,We appreciate your feedback on the quality of our sheets and are pleased to hear that you found our staff to be amazing. We'll certainly take your comments into consideration as we strive to continually improve our accommodations. Thank you for staying with us!Best Regards,Guest Experience Team
Hi Yilin,We're glad to hear that the room size was suitable for your family's needs during your stay. Ensuring our guests have comfortable and spacious accommodations is important to us, and we're pleased that we could provide a suitable space for your family. Thank you for choosing to stay with us, and we hope to welcome you all back for another enjoyable stay in the future!Best Regards,Guest Experience Team
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team
The appearance close to restaurants, city bikes, and banks.
Yolanda
Stayed 1 night in Apr 2024
Response from Customer Care Team on Apr 12, 2024
Hi Yolanda,We're pleased to hear that you found our location convenient, close to restaurants, city bikes, and banks. Ensuring our guests have easy access to amenities and services nearby is important to us, and we're glad that our location met your needs. Thank you for choosing to stay with us, and we hope to welcome you back for another pleasant stay in the future!Best Regards,Guest Experience Team
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team
Here were literally no negatives. Definitely a choice for future trips.
John
Stayed 1 night in Apr 2024
Response from Customer Care Team on Apr 9, 2024
Hi John,Tthank you for the glowing review! We're thrilled to hear that your stay was absolutely perfect with no negatives to report. It's fantastic to know that we'll be your go-to choice for future trips. We can't wait to welcome you back again and continue providing you with exceptional experiences!Best Regards,Guest Experience Team
6/10 Okay
Rosa
Business traveller, Travelled with group
Apr 4, 2024
Tv didn’t work, pillows were hard so I put a towel in a pillow case, blinds don’t keep the light out, had to move coffee pot into bathroom to plug it in. But the staff was so nice I appreciate that!
Rosa
Stayed 1 night in Apr 2024
Response from Customer Care Team on Apr 9, 2024
Hi Rosa,Thanks for sharing your feedback with us! We're sorry to hear about the issues you encountered during your stay, such as the TV not working, hard pillows, light coming through the blinds, and inconvenience with the coffee pot. We appreciate your understanding and patience with these challenges. We'll definitely address these issues to ensure a smoother experience for future guests. It's great to hear that our staff was able to make up for these inconveniences with their kindness. If there's anything else we can do to improve your next stay, please let us know. We're here to make sure you have a comfortable and enjoyable experience! We hope to improve your next stay with us!Best Regards,Guest Experience Team