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Reviews of Park Hill Inn & Suites

2 out of 5
Park Hill Inn & Suites
4217 50th Avenue, Red Deer, AB

Reviews

7.8

Good

Rating 10 - Excellent. 268 out of 1004 reviews" "
Rating 8 - Good. 440 out of 1004 reviews" "
Rating 6 - Okay. 197 out of 1004 reviews" "
Rating 4 - Poor. 76 out of 1004 reviews" "
Rating 2 - Terrible. 23 out of 1004 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

TARUN

Liked: Cleanliness, staff & service, property conditions & facilities
Best for cost and ambience. Retro and cozy style
Stayed 1 night in May 2024

6/10 Okay

Marjorie

Disliked: Staff & service
Stayed 1 night in May 2024

8/10 Good

Joshua

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the staff, they were friendly. The tub was partially blocked, but besides that it was fine. Oh and a suggestion for the breakfast would be to have hot sauce?
Stayed 2 nights in May 2024

8/10 Good

Christine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, comfortable, excellent value. Breakfast room offered complimentary scrambled eggs, bacon, sausage, pancakes, breads, cereals, yogurts, teas and coffee, adding to that value. Staff was friendly and courteous -- not afraid to talk to you. Hospital across the road, so occasional mercy flight. Tim Horton's across the parking lot, DQ and Pizza 73 across the road too. Would go back..
Stayed 3 nights in May 2024

8/10 Good

robin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
covienant to stores. didnt like the amount of homeless people in area
Stayed 1 night in May 2024

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price this was a great deal. Very clean hotel and rooms and it included a free hot breakfast. For $100 u cannot find a place this clean with free breakfast.
Stayed 1 night in May 2024

6/10 Okay

Victoria

Stayed 2 nights in Feb 2024

8/10 Good

Mario

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Rita

Stayed 2 nights in Apr 2024

6/10 Okay

Quang

Liked: Cleanliness, staff & service
It was decent. Good luck when taking a shower. It’s either too hot or too cold
Stayed 2 nights in Apr 2024

8/10 Good

Janella Anne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 4 nights in Apr 2024

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and affordable
Stayed 3 nights in Mar 2024

10/10 Excellent

Judy

Stayed 1 night in Mar 2024

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
It was super fast checking in and out.
Stayed 3 nights in Mar 2024

8/10 Good

Kari

4/10 Poor

Jennifer

Travelled with family
Disliked: Amenities, property conditions & facilities
It was disappointing. Very dated and old, but clean. The carpet kinda grossed me out but I kept my shoes on. The area was horrible!!! Homeless people everywhere. I think there’s a homeless shelter across the street. I felt unsafe to go out at night. I wouldn’t stay there again.
Stayed 1 night in Mar 2024

6/10 Okay

Heather

Business traveller, Travelled with group
Liked: Staff & service
Disliked: Cleanliness
Nice comfortable bed, but floor was not vacuumed
Stayed 1 night in Mar 2024

8/10 Good

Gwen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay there again...good location for us. Good rates. Everything was clean, bed was comfortable, staff was friendly, nice continental breakfast. Arrived late at night and there were some homeless type people hanging around the edge of the property.
Stayed 1 night in Mar 2024

8/10 Good

Roger

Travelled with partner
It was nice
Stayed 1 night in Mar 2024

10/10 Excellent

Richard

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property well maintained. Staff polite and helpful. Did get our car clean out unexpectedly. Luckily nothing of value was taken, husband admits he may not have locked after having cigarette.
Stayed 1 night in Mar 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great on almost all fronts. The menu of the breakfast should be upgraded. The breakfast staff do a fantastic job with what they are supplied. Everything else about the hotel is great
Stayed 1 night in Mar 2024

6/10 Okay

Arthur

Travelled with family
Staff are friendly.
Stayed 1 night in Mar 2024

4/10 Poor

Steve

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
I had requested an upper floor room, I received email from the hotel that I had a fourth floor room reserved for us. When we arrived, we were assigned a second floor room. When I asked about the fourth floor room, that was confirmed by email, I was told that the fourth floor was completely booked and there was nothing they could do about it. Other concerns would be the state of the flooring which had burn marks all around the bed area, there was no microwave in the room and the ice machine on the 2nd floor was out of order had to us the one in the lobby.
Stayed 2 nights in Mar 2024

6/10 Okay

charles

Liked: Cleanliness
Stayed 1 night in Mar 2024

6/10 Okay

Brett

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was ok
Stayed 2 nights in Mar 2024

8/10 Good

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities
It was okay!
Stayed 4 nights in Mar 2024

8/10 Good

Arnulfo

Stayed 3 nights in Mar 2024

6/10 Okay

Trudy, Wetaskiwin

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
The beds were very firm, but the pillows were comfortable. There was a mini fridge and coffee pot in the room, but there was no microwave. The lady in the front desk was very abrupt. I tried asking a question, but she just went on with her speech, about the property and then answered my question, but she did tell us that the next time we come for a medical appointment, we could get a discount, if we booked directly with Super 8. Our bathroom had a ball of dust in the corner, which shows me that it hasn't been dusted in a long time and our sink took a long time for the hot water to come through.I liked how close it was to my mother's eye specialist and the close proximity (walking distance in the same parking lot) to Tim Hortons was a bonus. It was easy to park and there were lots of spaces. It is also close to lots of shopping areas and restaurants. The room was very quiet, as we didn't hear anything from the hallway or other rooms, but with the close proximity to Gaetz Ave. the traffic was very busy.
Stayed 1 night in Mar 2024

6/10 Okay

Lacey

Disliked: Cleanliness, staff & service
The lady at the front was not friendly
Stayed 2 nights in Feb 2024
Response from Rachel, GM on Feb 29, 2024
Thank you for staying with us, I'm sorry our staff was not more pleasant. I hope that will not deter you from staying with us again.

8/10 Good

Stephanie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms with friendly staff.
Stayed 1 night in Feb 2024
Response from Rachel, GM on Feb 29, 2024
Thank you for the great review

10/10 Excellent

Myrna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very quiet, close to shopping, easy access, staff was friendly
Stayed 2 nights in Feb 2024
Response from Rachel, GM on Feb 29, 2024
thank you for the great review

10/10 Excellent

Ron

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Rachel, GM on Feb 29, 2024
thank you for staying with us.

8/10 Good

Les

Liked: Cleanliness, staff & service, property conditions & facilities
It was close to my wife's medical appointments.
Stayed 1 night in Feb 2024
Response from Rachel, GM on Feb 29, 2024
thank you for staying with us.

10/10 Excellent

Xan

Travelled with group
Liked: Staff & service
Very nice hotel and staff!! Area around is a bit sketchy but if you're safe its,no big deal
Stayed 1 night in Feb 2024
Response from Rachel, GM on Feb 29, 2024
Thank you for the review, as a downtown hotel we have had to overcome the obstacles of our location. We hope you will stay with us again.

6/10 Okay

Kayla

Travelled with family
Liked: Amenities
Disliked: Cleanliness, staff & service
I wouldn’t stay here again.
Stayed 2 nights in Feb 2024
Response from Rachel, GM on Feb 12, 2024
we are sorry you didn't enjoy your stay, thank you for your feedback.

8/10 Good

Brandi

Liked: Cleanliness, room comfort
Stayed 1 night in Feb 2024
Response from Rachel, GM on Feb 29, 2024
Thank you for staying with us.

6/10 Okay

Edward

The property is due for a refresh. Poor first impression in the lobby, rooms need updating.
Stayed 2 nights in Feb 2024
Response from Rachel, GM on Feb 12, 2024
Thank you for your feedback, we are always trying to improve.

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was so clean !!! The hotel was very quiet and the staff was great !! Breakfast was continental but was good. We will definitely make this our regular go too for Red Deer!!
Stayed 1 night in Feb 2024
Response from Rachel, GM on Feb 12, 2024
Thank you for the wonderful review, we look forward to your next stay.

4/10 Poor

Cindy

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Rachel, GM on Feb 12, 2024
thank you for your feedback.

8/10 Good

Mona

Liked: Cleanliness, staff & service, amenities
The staff were great and helpful. The only complaints I had was the remote had dead batteries, the shower didn’t work right and the water temperature didn’t get past luke warm. (Probably due to the shower not working right). I did bring it up to the staff and they thanked me for making them aware. The free breakfast was small but good and the coffee was kept fresh.
Stayed 2 nights in Jan 2024
Response from Rachel, GM on Feb 12, 2024
Thank you for staying with us, we appreciate your feedback.

6/10 Okay

Faye

Travelled with family
People hanging around the hotel and Tim Hortons
Stayed 1 night in Jan 2024
Response from Rachel, GM, on Feb 12, 2024
thank you for staying with us, we are a downtown hotel, we hope you will stay with us again

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The room smelled of rancid sour meat. There were visible stains on the carpets. The shower sometimes worked while other times the water mostly came out of the faucet. Bathroom fan so filthy it wouldn’t hold up a Kleenex. But the Beds were comfy
Stayed 2 nights in Jan 2024
Response from Guest services on Jan 30, 2024
Thank you for your comments, we will look into the maintenance issues

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Guest services on Jan 30, 2024
thank you for staying with us

4/10 Poor

Rebecca

Stayed 1 night in Jan 2024
Response from Guest Services on Jan 30, 2024
we are sorry you didn't enjoy your stay, please let us know how we can improve

6/10 Okay

Nancy

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The location was excellent for being so close to the Servus Centre. The building could you a update.
Stayed 3 nights in Jan 2024
Response from Guest Services on Jan 30, 2024
thank you for staying with us

10/10 Excellent

Beverley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Guest services on Jan 30, 2024
We are glad you enjoyed your stay

6/10 Okay

James, Hanna

Business traveller, Travelled with partner
Stayed 2 nights in Jan 2024
Response from Guest Services on Jan 30, 2024
Thank you for staying with us

10/10 Excellent

Luc

Location is good
Stayed 2 nights in Jan 2024
Response from Guest Services on Jan 30, 2024
We are happy to know you enjoyed your stay.

8/10 Good

Jean Yves

Stayed 2 nights in Jan 2024
Response from Guest Services on Jan 30, 2024
Thank you for your comments

8/10 Good

Ross, Rancho Mirage

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for one night and it served its purpose.
Stayed 1 night in Jan 2024
Response from Guest services on Jan 30, 2024
Thank you for staying with us