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Reviews of Oasis Botique Motel

2.5 out of 5
Oasis Botique Motel
1445 S 2nd St, Raton, NM

Reviews

7.2

Good

Rating 10 - Excellent. 57 out of 175 reviews" "
Rating 8 - Good. 56 out of 175 reviews" "
Rating 6 - Okay. 22 out of 175 reviews" "
Rating 4 - Poor. 9 out of 175 reviews" "
Rating 2 - Terrible. 31 out of 175 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

6.0/10

Amenities

7.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Bradley, Albuquerque

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old school. That's about as best as I can define it. 😊
Stayed 1 night in May 2024

2/10 Terrible

Karen

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel presents itself as a hotel but it is roadside motel. Windows and doors are not secure. Screen door does not close. The room has strong smells. They have tried to update furniture, but put in a crappy room. The bed is comfortable. Hopefully nobody will get in my room due to security. Pictures in the posting is inaccurate. There is no pond or lake near the MOTEL. I hope expedia addresses my concerns and somehow I get reimbursed for a room that should have cost no more than $50.
Stayed 1 night in Apr 2024

10/10 Excellent

calvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
older gem
We love stopping to eat at the oasis restaurant when ever we travel thru Raton for the last 30 years but have never stayed at the motel till this week as we are usually pulling an RV. The motel looks aged but the interior is awesome with kingsize ,comfortable bed and really nice furniture. The bathroom could use a little updating but hey, everything worked well and the hot water was quick. Plus you can walk about 50 steps and have a great meal that’s well frequented by the locals. Would recommend this motel to friends and family and will be staying there again. Another plus is that it is pet friendly.
Stayed 1 night in Feb 2024

2/10 Terrible

Halid Fahedullah

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Melinda, Monroe

Stayed 1 night in Jan 2024

2/10 Terrible

Jose

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon arrival and on the road for 10 hrs we could not get in to our room. Motel office close and no one answered when I was calling. Worst experience I have ever had, I should not be charged for this. Also this motel shouldn’t be part of Expedia network or next time we will book through another site.. really bad customer service or no customer service at all!!
Stayed 1 night in Dec 2023

2/10 Terrible

m

Travelled with family, Business traveller
Disliked: Amenities, property conditions & facilities
WARNING: PROPERTY DOES NOT HAVE A 24/7 FRONT DESK. WILL NOT REFUND YOU IF YOU BOOK AND ARRIVE AFTER 10. BUYER BEWARE.
Stayed 1 night in Dec 2023

2/10 Terrible

Sherri

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Crooks!!!
This place is ridiculous!!! The waitstaff runs everything, since the manager is completely absent. We had set up reservations and when we got there after driving 12 1/2 hrs, only to find a sign that said cash or check only taped to the door. They couldn't run a credit card or anything but the next day they were sure happy to "run" it then and steal our money. No one was there that could authorize a cancellation when Hotels called them. DO NOT STAY HERE!!!!?
Stayed 1 night in Dec 2021

2/10 Terrible

Jill

Stayed 1 night in Dec 2021

6/10 Okay

Curtis

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, room comfort
Stayed 1 night in Nov 2021

8/10 Good

Clement

Liked: Cleanliness, room comfort
Cash or Checks Only
Spent a night at the Oasis Botique Motel on my way back to Colorado from New Mexico. Notice the name is Botique and not Boutique, and it is just an old motel and it looked old from the outside too. The inside on the other hand was quite comfortable and well equipped. The bathroom can use a little upgrade, otherwise the place was not bad. The motel has a restaurant and it was popular with locals in the morning. Both the restaurant and motel are cash or checks only, no credit cards.
Stayed 1 night in Nov 2021

2/10 Terrible

Anna

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The staff were nice enough to offer us 3 rooms. One was not cleaned, another had such a strong incecticide smell that keeping windows open for 2 hours did not help, and the third seemed cleaned but the bed sheets were obviously used, there was some... splatter. We left.
Stayed 1 night in Oct 2021

8/10 Good

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Night in New Mexico
The room was very nice and clean. It smelled so good when we walked in .. the stuff was nice. The view was beautiful and two deer came ant eat right out our room. The only problem was no hot water for a shower.
Stayed 1 night in Oct 2021

8/10 Good

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2021

8/10 Good

David

Liked: Property conditions & facilities, room comfort
Cash only
The room was fine, the staff friendly, and the restaurant in the best in town. The only problem, they don't tell you before the motel is cash or check ONLY. The same credit card you reserve it with can't be used.
Stayed 1 night in Sep 2021

8/10 Good

Gerral

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay. Room was really clean. Would stay again. Nice adjoining restaurant too.
Stayed 1 night in Sep 2021

4/10 Poor

Irma

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rating is inaccurate!
Need to be renovated.
Stayed 1 night in Aug 2021

8/10 Good

Verified traveller

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
The check in was easy and staff was super friendly. The rooms were older but clean and overall comfortable. We were a large party and booked 3 rooms for our overnight stay as we were passing through Raton. I would definitely stay again as it was an affordable option for a clean and comfortable way to catch some much needed rest on our journey.
Stayed 1 night in Aug 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathroom and bed were clean. But when I entered the room, it was humid.
Stayed 1 night in Aug 2021

10/10 Excellent

TINA

Stayed 1 night in Aug 2021

4/10 Poor

Verified traveller

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
In need of a good cleaning. We had dead bugs and a lot of hair on the floor from previous guests.
Stayed 1 night in Aug 2021

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Flies, broken down mattresses, worn out blankets
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great !
Stayed 1 night in Jul 2021

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great trip
Older hotel but big rooms and very comfortable beds. Cafe out front was fantastic.
Stayed 1 night in Jul 2021

10/10 Excellent

Jaclyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness
The property is old but clean. We felt safe and comfortable. Staff was friendly and the restaurant had good food that was right on site.
Stayed 1 night in Jul 2021

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness
Very slow check-in. Spacious, clean, attractive room with good internet service.
Stayed 1 night in Jul 2021

8/10 Good

Muriel L McDonald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Travelled with partner
Rather bland.
Stayed 1 night in Jun 2021

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quaint and comfortable
Quaint and comfortable. Low noise. Nice cafe is part of the property. Country atmosphere. Beautiful views.
Stayed 1 night in Jul 2021

2/10 Terrible

Verified traveller

Travelled with pets
Disliked: Staff & service, amenities, property conditions & facilities
Took 20 minutes to check in as person was not trained well.. Said it had to be cash.
Stayed 1 night in Jul 2021

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Wifi didn’t work. Light in bathroom didn’t work. Bed wasn’t made fully eg no fitted sheet just 1 sheet on mattress. No pillow cases. Dirty walls. Stained stuff everywhere. sticky plush carpets. Didn’t stay 2nd night even tho no refund. Excellent shower head pressure. Staff was really nice.
Stayed 2 nights in Jul 2021

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
The room was big. Bath and bed linens were very nice. Bathroom was very clean and plenty of hot water. The furniture looked to be new. There was a large table in the closet area which was too big for the space. The carpet needs to be replaced and the baseboards and areas behind the table between the beds were quite dirty. It was a value priced stay.
Stayed 1 night in Jul 2021

2/10 Terrible

Verified traveller

Travelled with family and small children
Disliked: Amenities
Disappointed!!!! Sink backed up every time we wash our hands/ brushed our teeth, the lamp on the desk didn’t work, bulb was burned out, tried to call the front desk for help with getting the tv to come on and the phone on the night stand was non working. We used our on trash bags no trash can in the room only a small one in the bathroom. Will look for other accommodations on our way back through.
Stayed 1 night in Jul 2021

8/10 Good

John

Stayed 1 night in Jun 2021

6/10 Okay

Veronica

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
The room was clean but had an odor. A little updating would go a long way.
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this little place and will definitely go back.
Stayed 1 night in Jun 2021

6/10 Okay

Verified traveller

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Nothing. Over priced. No coffee machine No anything. Sorry this is a 35$ motel not over 100.
Stayed 1 night in Jun 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness
This is an older property but has had some updates. The room was clean and the beds were comfortable..
Stayed 1 night in May 2021

2/10 Terrible

Verified traveller

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Wouldn’t be able to saw we like anything about this place since we were not able to stay! Booked through Expedia and they listed 24 hour front desk but when we arrived at 145 an the front desk was closed and the night bell didn’t bring anyone to door! Had to stay at the local roach motel as no other place had vacancy! Called the guy in the am to discuss and he didn’t care! Says his site lists till midnight! False advertising by Expedia! Called their clams to dispute and they didn’t care and did nothing. Spent 120$ for a motel we couldn’t use. The area around the hotel is sketchy as well! Will never use Expedia again or the hotel company!
Stayed 1 night in May 2021

6/10 Okay

CHRISTOPHER

Business traveller
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in May 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Cute property- while vintage scrupulously clean and everyone has been SOOO nice! (And the restaurant was also great - anything chile is a win!)
Stayed 1 night in May 2021
Response from GM on May 20, 2021
Awesome. Thanks for 5 Statrs

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Decor was Very Nice & Comfortable! The Room has a Very Home- like feeling and the area around is convenient. Well Worth it! The room Rates are Excellent by the way ☺
Stayed 1 night in Apr 2021
Response from Frank portillo on May 12, 2021
Thank you very much for staying with us I hope you will choose us again another time

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness
I got there at around 10pm.There was no one at the front desk.Rang the bell a few times then someone showed up.There is supposed to be service 24 hours per the website.The beds,bathroom and toilet look good but floor cleaning not done well.There was dust behind the bedside table that has accumulated for a while.There was the same accumulated dust behind the dresser and a water bottle that has been there for months considering the amount of dust on it.Same accumulated dust on the floor at the headboard of the bed.There was a bag of candy that has been there for months too.I moved the chair and there was a lid to something.The curtains were ripped.This is one of the worst places I have ever slept.I was not able to have a restful sleep due to the dust.Left after a few hours of sleep because of my allergies.
Stayed 1 night in Apr 2021
Response from GM on May 20, 2021
Sorry for the troubles. We will look into your concerns.

8/10 Good

Fabian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2021
Response from GM on Apr 20, 2021
Thanks

8/10 Good

John

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2021
Response from GM on Apr 20, 2021
Thanks,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2021
Response from GM on Apr 20, 2021
Thank you for the high stars

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Staff & service
This used to be one great place until this past visit. Check in was fine! However the next morning is when things went sour. We got a knock on the door around 9:45am asking if we were smoking in the room, I was still in bed. I then got up to shower while my husband went for breakfast. As I was getting dressed the same man knocking at 9:45am now entered my room, no knock, walked in....I was naked. This is not okay ok any level. Smoking or not what is the need to come inside the room at 10:30am unannounced. I will never stay here again. We let them keep the next nights fees and left! Never stay here...go to Travelodge it is the best in Raton!
Stayed 2 nights in Mar 2021
Response from GM on Apr 20, 2021
So sorry. Unfortunately, during my investigation I could not verify the claim.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
The photo makes the room seem much larger than it really is... Nice hotel, nothing fancy, nothing boutique. My kids thought it was like something out of the past. I agree, the wood paneling and decor were so 50s or 60s. Good restaurant on site. Lots of locals and popular breakfast stop.
Stayed 1 night in Mar 2021
Response from GM on Apr 20, 2021
Thanks,

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very quiet and cute old time motel. Very clean and comfy
Stayed 1 night in Mar 2021
Response from GM on Apr 20, 2021
Awesome