Thank you Cynthia

Thank you, your kind words are appreciated. We are happy to hear that your stay was enjoyable and we look forward to a return visit from you.

Thank you AndrewWe appreciate your feedback.

Thank you Lori, We appreciate your feedback

Thank you Linda, we love having you visit and look forward to your next visit.

Thank you for the feedback Manik, we are updating rooms, please feel free to message us with any further information that you would think beneficial.

Thank you Sherry, we look forward to a return visit, maybe in the summer, so you can enjoy the private beach!

Our apologies if something was not right with the room, if we had known we would have corrected it right away. We are on winter months and have limited staff on front desk, however there is someone onsite and a contact number listed at front desk. Wifi information is listed in several places including where the lock boxes are that keys are retrieved from.

Thank you for the feedback Jennifer, We are working on renovations and would love for you to come back again and see how we are doing. I have passed the housekeeping information to the housekeeping manager for further attention.

Our apologies that your stay was not up to your standards.

Hi Shelley, thank you. Your feedback is appreciated

Thank you Jane, Feel free to email us with how we can make your stay better next time.

Thank you Denise

Thank you Israel

Thank you Laura, Happy that you enjoyed your stay. Join us again soon.

Hi DiannaOur apologies if there was something you were unhappy with. We do not use top sheets just like the majority of Hotels but they are available if requested, the duvets are changed either when requested if a guest is staying in house more than one night if the card that is left on the end table is placed on the bed to let us know that you want bedding changed or when the guest checks out. Quiet time is 11pm however if there is excessive noise or any issues you can come to front desk or if front desk is closed you can call the emergency number provided at front desk, we do have staff in house all night for guests needing assistance.

Thank you Cristen. Our apologies that you did not know the pool would be closed, however we did post it on all of our platforms at the beginning of September stating that our pool area would be out of order from October 15, 2023 - May 19, 2024.

Thank you Michael

Thank you Lori Ann

Thank you Reza

Our apologies, please advise front desk of any issues so that we may correct them quickly.

Thank you for the feedback Sally, we are painting and renovating to make it more up to date. Come join us again

Thank you Nina

Thank you Steve

Thank you William

Thank you Raul

Thank you Manuela

Thank you for the feedback David, we are looking at getting some different lighting into those rooms.

Thank you Brenda

Thank you Pat!

Thank you Tracy

Thank you for your feedback

Hi Michael We are painting and doing renovations. Come check things out as we go.

Thank you David!

Thank you Brenda

Thank you Lorena

Thank you

Thank you Janis!

Thank you Debbie

Hi Yang, We are glad you liked the beach it is a nice spot. The Resort itself is being renovated and we hope that you will come back again to see the updates as we go.

We apologize that you feel the Resort has an “infestation” of spiders, however when you take into account that we are in a country area and we are right on the water, spiders are considered a normal part of the location, however we take every means possible to keep the spiders down by spraying the property for spiders several times through the year. Also the carpets are cleaned regularly with an industrial machine, however yes there are some marks on the carpet that do not come out, we are looking at replacing carpets in the near future.