Q Casino

We booked our stay for a festival we were attending. Didn’t look too much into the room details we just needed a place to sleep. Didn’t realize there was a nice pool and they even have an area in the back where you can have a campfire. We were pleasantly surprised! Our room was small, but decent. My only suggestion would be to get better beds. They weren’t the most uncomfortable, but they definitely weren’t the best. And the bed was dangerous to sit on as it would slide on the floor very easily. We would stay here again if the need arises.

We booked 3 rooms for a weekend trip to Galena. In one of rooms (#217) our friends discovered a bedbug infestation. Because it was late in the evening it was too late to find another hotel and they were forced to leave town and return home. This ruined the weekend for everyone for all of us and we left town this morning. We documented the infestation and talked to the front desk. He said he would refund for that room, but I requested a refund for all 3 rooms because it did spoil our entire visit. I am awaiting the outcome from them and you. Please notify me when this is resolved.