Exterior detail

Reviews of L'Auzeraie

2 out of 5
L'Auzeraie
1 Avenue Theophile Delcasse, Ax-les-Thermes, Ariege

Reviews

7.6

Good

Rating 10 - Excellent. 21 out of 87 reviews" "
Rating 8 - Good. 39 out of 87 reviews" "
Rating 6 - Okay. 16 out of 87 reviews" "
Rating 4 - Poor. 7 out of 87 reviews" "
Rating 2 - Terrible. 4 out of 87 reviews" "

8.2/10

Cleanliness

7.6/10

Staff & service

6.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

8/10 Good

gerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2017

6/10 Okay

chrissy, France

Disliked: Property conditions & facilities, room comfort
Good luck finding this disappointing place!
The hotel is hidden behind a cafe. There is no nearby parking. The room is all tiled, cold and sterile. The towels are thin and small. The shower lies behind a shower curtain, and was too appalling to use. The in-roomheater did not work. It took a while for the motion-detection hall lights to come in.

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Ax-Les-Thermes
Three of us stayed one night during a tour of the area. They allowed us to park our motorcycles on the patio area at the front of the hotel which was convenient. They also put three single beds in the room as requested. The room was clean and large enough for three bikers and all our equipment.The hotel itself is well located in the centre of the village with easy access to all the local reteraunts and bars. The breakfast was OK.

6/10 Okay

Verified traveller

Cheap room - good centre for Pyrennes
Good food for dinner but didn't bother with breakfast as not included in price. Double bed was rather small so would recommend two singles which seemed to have bigger rooms. Good value.

8/10 Good

NG

Liked: Staff & service, property conditions & facilities, room comfort
Nice Hotel
Perfectly acceptable, clean hotel. Not luxurious, but quite nice. Breakfast was very good.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

Tim & Ian, United Kingdom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good base for nearby ski resorts
A comfortable basic hotel, centrally located with parking opposite (pay) and free parking nearby, 10 minutes walk to the cable car. Comprehensive buffet breakfast with friendly staff also storage for skiing equipment. Thermal Spa directly opposite

8/10 Good

David

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Nice little hotel
Only stayed one night and didn't get to sample any of the hotel's facilities, but this was a nice friendly hotel with a great location.

10/10 Excellent

Anne, Buckinghamshire, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Champagne stay at Lemonade prices!
Clean & well presented with the addition of a balcony & polite and caring staff was pleasing to find at this 2 star hotel. Few hotels were left when we wanted to late book a ski trip & we were almost put off by some very mixed reviews for this one. However, we were pleased & surprised by the high standards at the hotel, in particular we found the staff to be very accommodating to any requests made by us.. The restaurant is charming but the food was not served hot enough for our tastes. This was our only criticism & we would definitely recommend this hotel to others.

4/10 Poor

Lea

Disliked: Staff & service
Stayed 1 night in Mar 2020

6/10 Okay

Verified traveller

Disliked: Staff & service
Stayed 1 night in Mar 2020

8/10 Good

stephane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel bien situe au centre de la ville,son restaurant vous propose une belle carte et le personnel est tres acceuillant
Stayed 1 night in Jan 2019

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

4/10 Poor

CARINNE

Disliked: Cleanliness, staff & service, property conditions & facilities
Très déçue et je ne suis pas la seule
Très mauvais accueil de la part de la réceptionniste très désagréable ! Celle que nous avions l habitude de voir n y était pas dommage ( nous nous rendons 2 fois par an dans cet hôtel ). Dommage De plus wi fi inexistant
Stayed 2 nights in Oct 2018

6/10 Okay

BERNARD

pratique ( proche des thermes )
pas de parking réservé accueil froid chambre propre petit déjeuner simpliste ( pas de viennoiserie )
Stayed 1 night in Aug 2018

10/10 Excellent

José

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

2/10 Terrible

Josselin

Disliked: Staff & service, property conditions & facilities, room comfort
Très mauvaise expérience.
Très mauvais accueil, personnel très désagréable et peu communicatif. Petit déjeuner infecte avec des viennoiseries congelées. Pas de produits frais . Café indigeste.
Stayed 1 night in Jul 2018

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Accueil très désagréable
Stayed 1 night in May 2018

10/10 Excellent

Denis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bien
Hôtel calme propre Très bon accueil Très bon emplacement

8/10 Good

sabine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
En toute confiance
Nous n'avons passé qu'une nuit dans votre hôtel mais nous nous sommes sentis bien dès notre arrivée. Accueil excellent chambre spacieuse et propre, petit déjeuné avec beaucoup de choix. Cadre sympa en léger retrait de la route avec vue sur le Casino.Impeccable!
Stayed 1 night in Dec 2017

8/10 Good

Bertrand

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2017

10/10 Excellent

Corinne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon accueil très bon restaurant à recommander
Toujours aussi accueillant par tout le personnel. Restaurant très bon comme d'habitude. Après notre deuxième séjour nous sommes toujours aussi ravis de séjourner dans cet hôtel.
Stayed 2 nights in Aug 2017

8/10 Good

Christian

Liked: Staff & service
Disliked: Property conditions & facilities
BIEN SITUE MAIS /
TRÈS BON SÉJOUR DANS CETTE VILLE ET SON HÔTEL,1 SEUL BÉMOL SERAIT DE FAIRE UN BON RAFRAICHISSEMENT DES CHAMBRES ET UNE CLIMATISATION SERAIT SOUHAITABLE ET UN PEU PLUS D’INSONORISATION DANS LA CHAMBRES .
Stayed 2 nights in Aug 2017

10/10 Excellent

ml

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel agréable à recommander
Accueil prévenant, bonne cuisine, literie tout confort, chambre spacieuse même à 3
Stayed 2 nights in Aug 2017

8/10 Good

yves

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Je vous le conseille
Très bon accueil chambre avec vue sur le casino hôtel très calme plein centre rapport qualité prix excellent
Stayed 1 night in Aug 2017

10/10 Excellent

Frederic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super
Personnel de l hôtel tres accueillant et tres gentil tres Bon restaurant
Stayed 1 night in Jul 2017

10/10 Excellent

jean luc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

SIMBAD

Liked: Cleanliness, property conditions & facilities, room comfort

10/10 Excellent

ISABELLE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel très bien place
Un très bon accueil et un service de table excellent aussi bien pour la restauration du soir que celle du petit déjeuner

8/10 Good

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bien situé proche du centre.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel accueillant et bien placé
Bon séjour dans l'hôtel calme, très propre. Situé juste en face des bains du couloubret.

6/10 Okay

Verified traveller

6/10 Okay

olivier

Liked: Cleanliness, room comfort
Disliked: Staff & service
bon hôtel mais accueil a revoir
Accueil bizarre la personne n écoute pas ce qu'on dit. J ai paye le petit déjeuner mais a 7h personne pour me servir salle de restaurant fermée. Heureusement que la chambre était confortable a 67 e la nuit et petit dej

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

andre, Balma

Liked: Cleanliness, staff & service, room comfort
A refaire
A refaire car très agréable

8/10 Good

michel

Liked: Cleanliness, property conditions & facilities
Oui pour passer une nuit
Petit. Hôtel familial qui demande à être rafraîchi. Dommage que la chambre n'ait pas été chauffée avant Carl il faisait froid

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Bien situé
1 nuit chambre familiale , propre,assez spacieuse mais vieillotte

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service

10/10 Excellent

hervé, toulouse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
simple éfficace
bon accueil hotel simple deux étoiles qui les vaut petit déj simple mais efficace pour une journée de snow et l'emplacement le top pour aller au télécabine le seul petit petit bémol c'est lapetite taille de la télévision

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

8/10 Good

marie odile, caux

Liked: Staff & service, property conditions & facilities, room comfort
bien
chambre et salle de bain propre accueil tres agreable salle de bain equipe d'un seche cheveux chambre spacieuse il y a un parking gratuit pas tres loin de l'hotel

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities
mauvais accueil
Une dame nous a accueilli vite et on avait l'impression de la déranger. Aucun sourire nous a même pas donné le code wifi. Même chose au départ de l'hôtel. J'y retournerai plus. Mauvais accueil.

6/10 Okay

Yannick, Muret

Liked: Cleanliness, staff & service, room comfort
Bien...
Malgré la déco un peu vieillissante, j'ai passé une très bonne nuit. Très bon accueil, et l'hôtel est très bien placé. Petit déjeuner correct. J'y reviendrai...

8/10 Good

jeanine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

jlouis, bordeaux

Disliked: Property conditions & facilities
correct dans l ensemble

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Christian, Région parisienne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Etape de voyage
Très bien situé, en plein coeur de ville. En voiture, il faudra trouver une place pour se garer sur la rue principale.

10/10 Excellent

brigitte, olonne sur mer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
séjour très agréable, accueil chaleureux
hôtel très agréable, très bon accueil, bien situé car en face des thermes repas avec un bon rapport qualité/prix

4/10 Poor

Patrick, St Fargeau

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cet hôtel était bien
Une chambre exigue, un ménage doute avec des poils pubiens restant dans la salle de bain, du matériel Défectueux, la literie qui laisse à désirer,