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Outdoor pool
Outdoor pool
Water park
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Guest reviews

4.1/5 Very good
46 reviews
Guests rated this property 4.2/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Parking included
All-inclusive
Air conditioning
Spa

Cleaning and safety practices

Cleaned with disinfectant
Contactless check-in
Hand sanitizer provided

Map

Explore the area

Popular LocationHard Rock Golf Club at Cana Bay8 min walk
Popular LocationArena Gorda Beach12 min walk
Popular LocationPunta Blanca Golf Course8 min drive
AirportPunta Cana (PUJ-Punta Cana Intl.)27 min drive

Choose dates to view prices

  • Room

    Room amenities

    • Sleeps 1
    More detailsRoom
  • Deluxe Room, 2 Single Beds, Multiple View

    Room amenities

    • 474 sq ft
    • Sleeps 5
    More detailsDeluxe Room, 2 Single Beds, Multiple View
  • Deluxe Room, 2 Queen Beds, Multiple View

    Room amenities

    • 431 sq ft
    • Sleeps 4
    More detailsDeluxe Room, 2 Queen Beds, Multiple View

About this area

Punta Cana

Located in Punta Cana, Grand Memories Punta Cana - All Inclusive is near the beach. Palma Real Shopping Village and Downtown Punta Cana are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Arena Gorda Beach and Cortecito Beach. Travelling with kids? Don't miss Manati Park Bavaro and Dolphin Island.

Visit our Punta Cana travel guide
Map
Popular Location

What's nearby

  • Hard Rock Golf Club at Cana Bay - 8 min walk
  • Arena Gorda Beach - 12 min walk
  • Punta Blanca Golf Course - 8 min drive
  • White Sands Golf Course - 14 min drive
  • Iberostar Golf Course - 14 min drive

Getting around

  • Punta Cana (PUJ-Punta Cana Intl.) - 27 min drive
Questions about this property?Find answers

About this property

Grand Memories Punta Cana - All Inclusive

4-star, family-friendly property, walk to Hard Rock Golf Club at Cana Bay
5 restaurants, a full-service spa and an outdoor pool are available at this smoke-free resort. Free WiFi in public areas and free valet parking are also provided. Other amenities include 2 poolside bars, a health club and a bar/lounge. All 525 rooms offer free WiFi, balconies or patios and flat-screen TVs with cable channels. Other amenities available to guests include minibars, room service (during limited hours) and premium bedding.
Grand Memories Punta Cana - All Inclusive offers 525 forms of air-conditioned accommodation with minibars and a safe. Rooms open to balconies or patios. Beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows standard sanitisation guidelines of Safety Assured Vacations Protocol (Blue Diamond Resorts)
Follows industry sanitisation guidelines of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • Free valet parking
  • Return airport shuttle (surcharge)

Food and drink

  • 5 restaurants and 1 coffee shop/cafe
  • 2 poolside bars and 1 bar
  • Room service available

Things to do

  • Children's pool
  • Fitness centre
  • Full-service spa
  • Kayaking
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Scuba diving

Family friendly

  • Babysitting/childcare (surcharge)
  • Children's pool
  • Dry-cleaning service
  • Free children's club
  • Free supervised childcare/activities
  • Corner/local shop
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • ATM/banking services
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Newspapers in reception
  • No lifts

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English
  • Spanish

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • Massage - on the beach
  • Massage - sports
  • Mud bath
  • Sauna
  • Spa open daily
  • Hot tub

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • Assistive listening devices available
  • In-room accessibility
  • Roll-in shower

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Ceiling fan
  • Linens
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

Outdoor space

  • Balcony or patio

More

  • Desk
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in between 3 PM and midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a smoke detector
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Personal protective equipment, including masks, will be available to guests
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests
Contactless check-in and contactless check-out are available
Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service
The property affirms that it follows sanitisation practices of Safety Assured Vacations Protocol (Blue Diamond Resorts) guidelines
The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitisation guidelines

We should mention

Guests under 18 years old are not allowed in the spa

Property is also known as

Memories Inclusive Inclusive

Frequently asked questions

Can I cancel my reservation for free at Grand Memories Punta Cana - All Inclusive and receive a full refund?
Yes, Grand Memories Punta Cana - All Inclusive offers free cancellation on select room rates, because flexibility matters! Please refer to Grand Memories Punta Cana - All Inclusive cancellation policy on our site for more details about any exclusions or requirements.
Does this property have a pool?
Yes, this property has an outdoor pool and a children's pool.
Is this property pet-friendly?
No, pets are not allowed at this property.
How much is parking at this property?
Self-parking and valet parking are free at this property.
What time is check-in at Grand Memories Punta Cana - All Inclusive?
Check-in is from 3 PM to midnight. After-hours check-in is not available.
What time is check-out at Grand Memories Punta Cana - All Inclusive?
Checkout is at noon.
Does this property provide a shuttle to the airport?
Yes, there's an airport shuttle.
Is this property all-inclusive?
Yes, the property is all-inclusive.
Where is this property located?
This family-friendly Punta Cana resort is located near the beach, within a 15-minute walk of Hard Rock Golf Club at Cana Bay and Arena Gorda Beach. Iberostar Golf Course is 3 mi (4.9 km) away.

Guest reviews

Overall score and ratings for Grand Memories Punta Cana - All Inclusive

4.1
Very good
5 - Excellent
25
4 - Good
9
3 - Okay
7
2 - Mediocre
3
1 - Poor
2
4.2
Cleanliness
4.2
Service and Staff
4.0
Amenities
4.2
Property condition

1/5

  • Disliked: Cleanliness, amenities, property conditions & facilities

Too much to go into details over all is not for me

Stayed 8 nights in Mar 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

When the air conditioner was on we had a foul sewer smell in the room. Discontinued using air conditioner. Room 25213. The restaurants were excellent, especially the buffet. The staff was very helpful. The facilities were clean and well kept, exception above. Water park was excellent. Would return.

Stayed 7 nights in Mar 2020

2/5

  • Liked: Property conditions & facilities
  • Disliked: Cleanliness, staff & service

The hotel it’s self if updated and new! The check in process was very smooth! We were traveling with family of 6 ( 2 adults and 4 children). The water park is great ( the life guards are useless as my husband and child almost drowned. One of the slide has a surprise fall with a pool deeper than was expected and while my husband was drowning the guard was just standing there. The options of pools are amazing where you don’t feel crowded. Rooms are also great and updated. The service at the restaurants was just terrible. It was hit or miss with the waiters and as long as you tipped you may get lucky. The food was not great, I got sick mid vacation and came home with nausea and diarrhea. You kitchen staff do not wear gloves ,i was getting spaghetti for my son and the staff grabbed it with his bare hands to serve.

Stayed 7 nights in Feb 2020

1/5

  • Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

It was not great, rooms are not that clean, the food was good that’s about it. Entertainment was ok. Please improve on customer service.

Stayed 3 nights in Dec 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It’s amazing and very beautiful can’t wait to go back

Stayed 2 nights in Dec 2019

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