Jewel Punta Cana

4.0 star property
Stylish resort on the shore with 2 outdoor swimming pools

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

Jewel Punta Cana

Photo gallery for Jewel Punta Cana

Aerial view
Couples treatment rooms, sauna, spa tub, steam room, body treatments
Free minibar, in-room safe, desk, laptop workspace
Restaurant
Restaurant

Overview of Jewel Punta Cana

8.6

Excellent

Popular amenities

  • All-inclusive
  • Bar
  • Room service
  • Pool
  • Spa

Explore the area

Playas Uvero Alto, Provincia La Altagracia, Punta Cana, La Altagracia, 23000
  • Popular LocationSirenis Aquagames Water Park6 min drive
  • Popular LocationMacao Beach15 min drive
  • Popular LocationCana Bay Golf Club18 min drive
  • AirportPunta Cana (PUJ-Punta Cana Intl.)35 min drive
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Room options

Deluxe Room, 2 Double Beds (Club Tropical View)

cleanliness

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
LCD TV
Pillow menu
  • 291 sq ft
  • Sleeps 3
  • 2 Double Beds

Deluxe Room, 1 King Bed (Club Tropical View)

cleanliness

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
LCD TV
Pillow menu
  • 291 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room (Swim Out)

cleanliness

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
LCD TV
Blackout drapes/curtains
  • 291 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Double Beds (Tropical View)

cleanliness

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
LCD TV
Blackout drapes/curtains
  • 291 sq ft
  • Sleeps 3
  • 2 Double Beds

Deluxe Room, 1 King Bed (Tropical View)

cleanliness

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
LCD TV
Blackout drapes/curtains
  • 291 sq ft
  • Sleeps 2
  • 1 King Bed

Honeymoon Suite (Club Tropical View)

cleanliness

Highlights

Balcony or patio
Separate sitting area
Private outdoor spa tub
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
LCD TV
  • 615 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite (Club Tropical View)

cleanliness

Highlights

Balcony or patio
Separate sitting area
Private outdoor spa tub
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
LCD TV
  • 615 sq ft
  • Sleeps 4
  • 2 Double Beds

Club Suite, 2 Bedrooms (Tropical/Partial Ocean View)

cleanliness

Highlights

Balcony or patio
Separate sitting area
Private outdoor spa tub
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
LCD TV
  • 906 sq ft
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

Similar properties

About the area

Punta Cana

Located on the beach, Jewel Punta Cana is in Uvero Alto, a neighborhood in Punta Cana. Cana Bay Golf Club and Punta Blanca Golf Course are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Macao Beach and Arena Gorda Beach. Don't miss out on a visit to Sirenis Aquagames Water Park. Take an opportunity to explore the area for water adventures such as swimming and other activities like golfing.

What's nearby

  • Sirenis Aquagames Water Park - 6 min drive
  • Macao Beach - 15 min drive
  • Cana Bay Golf Club - 18 min drive
  • Punta Blanca Golf Course - 20 min drive
  • Arena Gorda Beach - 24 min drive

Getting around

  • Punta Cana Intl. Airport (PUJ) - 35 min drive

Restaurants

  • Wink - 15 min walk
  • Coco Cafe - 8 min walk
  • Spoon - 15 min walk
  • Carnival - 9 min walk
  • World Cafe - 5 min walk

About this property

Jewel Punta Cana

Upscale all-inclusive resort near Sirenis Aquagames Water Park
Located close to Macao Beach, Jewel Punta Cana provides a swim-up bar, a beach bar, and a terrace. With a beachfront location, beach cabanas, and beach massages, this resort is the perfect place to soak up some sun. Indulge in a body treatment, hydrotherapy, and a deep-tissue massage at the onsite spa. Be sure to enjoy a meal at any of the 6 onsite restaurants. Stay connected with free in-room WiFi, with speed of 25+ Mbps, and guests can find other amenities such as a coffee shop/cafe and a garden.
You'll also enjoy perks such as:
  • 2 outdoor pools with cabanas, sun loungers, and pool umbrellas
  • Free self parking and valet parking
  • A paddleboard on site, massage treatment rooms, and a 24-hour front desk
  • Beach towels, smoke-free premises, and 3 meeting rooms
  • Guest reviews speak well of the dining options, pool, and helpful staff
Room features
All 620 rooms feature comforts such as 24-hour room service and laptop-friendly workspaces, in addition to perks like air conditioning and separate sitting areas. Guests reviews give good marks for the clean rooms at the property.
Other conveniences in all rooms include:
  • Free infant beds and free extra beds
  • Reusable coffee/tea filters, recycling, and LED light bulbs
  • Eco-friendly toiletries, tubs or showers, and hair dryers
  • 42-inch LCD TVs with premium channels
  • Balconies or patios, wardrobes/closets, and separate sitting areas

All-inclusive details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

À la carte meals and snacks included
24-hour room service
In-room minibar (some restrictions)

Land activities

Fitness facilities
Soccer
Tennis
Volleyball

Lessons/classes/games

Cooking
Dancing
Language

Entertainment

Onsite entertainment and activities
Onsite live performances

Languages

English, Spanish

Sustainability

Sustainability practices

Locally-sourced food (80% minimum)
Geothermal energy
LED lighting (80% minimum)
Vegan dining options
Vegetarian dining options
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 11 bars/lounges
  • 6 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Full-service spa
  • Paddleboard

Family friendly

  • 2 outdoor pools
  • Free crib
  • Free rollaway/extra bed
  • Snack bar/deli

Conveniences

  • 24-hour front desk

Guest services

  • Daily housekeeping
  • Turndown service

Business services

  • 3 meeting rooms

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Outdoor entertainment area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 9 treatment rooms
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Elevator
  • Front entrance ramp
  • Magnifying mirror
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 3 floors
  • 9 buildings
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels

Entertainment

  • 42-inch LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Restaurant dining guides

Outdoor space

  • Balcony/patio

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Composting
  • Desk
  • Desk chair
  • Eco-friendly cleaning products available
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property enforces a strict dress code in the restaurants a la carte.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses geothermal energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 13 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Jewel Punta Cana have a pool?

Yes, this property has 2 outdoor pools.

Is Jewel Punta Cana pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Jewel Punta Cana?

Self parking and valet parking are free at this property.

What time is check-in at Jewel Punta Cana?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Jewel Punta Cana?

Check-out is at noon.

Are there all-inclusive benefits at Jewel Punta Cana?

Yes, the property is all-inclusive. Activities include soccer, tennis, volleyball, and more.

Where is Jewel Punta Cana located?

This Uvero Alto resort is on the beach, 1.7 mi (2.7 km) from Sirenis Aquagames Water Park, and within 9 mi (15 km) of Macao Beach and Cana Bay Golf Club. Punta Blanca Golf Course and Arena Gorda Beach are also within 12 mi (20 km).

Jewel Punta Cana Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 323 out of 570 reviews" "
Rating 8 - Good. 145 out of 570 reviews" "
Rating 6 - Okay. 51 out of 570 reviews" "
Rating 4 - Poor. 19 out of 570 reviews" "
Rating 2 - Terrible. 32 out of 570 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Daniel Gervais

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
This was the first time we booked through Expedia and most likely our last. We booked our trip on the 7th November 2023 after reviews for Jewel Punta Cana. After several weeks with we’re following a Facebook page informing people that the resort was closing on the 15 Jan 2024. This created some anxiety to us as we couldn’t not get any information through Expedia and the status of our trip. After several communication attempts through Expedia and Jewel Punta Cana and over $40.00 of phone call did we get information about our trip. It wasn’t before the 12th February did we get a new confirmation number as we were bumped from Jewel Punta Cana to Sunscape Coco Punta Cana and don’t believe we got the same type of quality resort for the price we paid Upon check-in at Sunscape Coco Punta Cana i noticed that the sign-in paperwork stated Jewel Palm Beach and not Sunscape Coco Punta Cana. When asking questions to the reception counter Angela she was rude and unprofessional in our concerns only to speak Spanish to her co-worker. Once we arrived at our room there were no lights at the end of the hallway for room 5302. This created even more anxiety. The Room had a musty smell as we entered the room. Overall the room was ok although cleanliness of shower area was unacceptable. We therefore Requested to change rooms and be upgraded to Sunclub. Requested to see the other room prior to moving and noticed the air conditioning was not working and room was at 25 Celsius, additional comments
Stayed 10 nights in Feb 2024

8/10 Good

maria

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Great beach
Stayed 5 nights in Dec 2023

2/10 Terrible

Kimberly

Disliked: Cleanliness, staff & service, property conditions & facilities
I cannot review this resort as it was sold prior to our trip and we got bumped to the Sunscape Punta Cana which should not even be opened. Go see my and many other nightmare reviews over on Trip Advisor since I can't review it on Expedia. And as far as Expedia being a help when your resort gets sold, good luck with that, they were ZERO help until 5 days prior to our trip when they wanted to move us....AFTER I had called them NUMEROUS times for the 2 months prior to get NO help! Will NEVER EVER use Expedia again!!!
Stayed 8 nights in Feb 2024

2/10 Terrible

Lori

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
We booked Jewel, Punta, Cana, and they closed and moved us to Sunscape, Coco and place the other half of our group at Jewel Palm Beach. Two days after we arrived Sunscape Coco closed their main buffet and swimming pool.
Stayed 7 nights in Feb 2024

2/10 Terrible

Edna R, Onalaska

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was sold/closed two weeks before our stay. They moved us from a 5star to a 3.5 (at best) Sunscapes Coco. took 2.5 hrs for check in (we were 3rd in line) Didnt have hot water 4 of the 5 days, no towels for 2 days, no working phone in room, refrig froze/broke everything and made a huge mess, burnt out light bulbs. Food was subpar at best and the drinks were a watery mess. Have been using Expedia for years and this was a disaster with no help from them. Dirty beach area and furniture was in sad need of repair/replacement. Worst beach vaca I have ever been on. This is a travel group of 4 that books twice a yr.
Stayed 6 nights in Jan 2024

2/10 Terrible

Léanne

Disliked: Cleanliness, staff & service, property conditions & facilities
No clear communication from the start. Upgrade not honored. Given the runaround; one moment saying they will facilitate a transfer to another resort, another moment dismissing any conversation and tossing our request. Top this up with a broken jacuzzi tub, no hot water. Never coming back and will discourage anyone from reserving here if I can.
Stayed 3 nights in Jan 2024

2/10 Terrible

Patrick

Travelled with partner, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
This review is for Sunscape Coco. We booked Jewel, got bumped to Sunscape by text 4 days prior to arrival. I don't have knowledge of Jewel, other than they close for renovations. was told move was comparable. (would offer not comparable and/or over rated. definitely paid more than what this place was worth) When Arrived Sunscape had no record. took 3 hours to sort out, along with international expensive call to my booking agent. (as internet was not working. so lte call on my dime). 1st night had to change room due to infestation. many elevators not working, Facility (while it stated fully renovated, was 1/2 under construction/ portions unsafe) Poor food quality, not temp controlled properly. Water in rooms was at times not working, even no hot water one day. Custodial service/ room cleaning hit and miss/cleaning not good, and/or no towels left in room. One day, 4 contacts to concierge to get room towels. At restaurant, waited over hour for food only to learn the kitchen lost our order/ had to eat buffet. AC not working at times, rooms hot, ours 79F, had to change rooms again / mattresses very firm/hard. bars were running out of better drink options. While I would offer most of staff very courteous, and even the manager listen, little changed. Brights spots were the Wedding Service by Arisquelmy, Excellent, and the Best concierge, Gladys. If it weren't for these two, this trip would have been worthless. Was still di, but these two made it better/ bearable.
Stayed 10 nights in Jan 2024

2/10 Terrible

Paul J

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We were not informed that this resort was closing down for repair. After arrived to the hotel we were transfered to a different one. No very happy about that. The room at the hotel was not wat we purchased.
Stayed 5 nights in Jan 2024

2/10 Terrible

Phayvanh

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in Dec 2023

2/10 Terrible

Nakita

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
We were notified very rudely upon arrival that our reservation had been canceled with no explanation. After going back and forth they told us that Expedia canceled us. When I contacted Expedia I was told that the reservation was active. Then the Jewel employees told us that they were closing and called for a taxi to take us to another location. I fell like my money was taken from me I didn’t receive a refund or anything and didn’t get to stay where I paid to be at. The resort we stayed at doesn’t compare to the one I paid for. My experience was not a good one. I was mortified from the beginning when I was told my reservation was canceled. Very disappointed my first experience going out of the states and this happened.
Stayed 3 nights in Jan 2024

General hotel information

Reasons to Book
Outdoor Pool & Property Cleanliness
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
4.0