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Reviews of Seven Stars Resort & Spa

4.5 out of 5
Seven Stars Resort & Spa
Grace Bay Road, Providenciales, Providenciales

Reviews

9.8

Exceptional

Rating 10 - Excellent. 903 out of 1007 reviews" "
Rating 8 - Good. 81 out of 1007 reviews" "
Rating 6 - Okay. 9 out of 1007 reviews" "
Rating 4 - Poor. 7 out of 1007 reviews" "
Rating 2 - Terrible. 7 out of 1007 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

david, Florham Park

Liked: Cleanliness
Stayed 6 nights in May 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sure! Here's a shorter version of your review: --- Our stay at Seven Stars Resort was fantastic! The rooms were impeccably clean and spacious, and the staff was incredibly attentive and friendly. We loved dining at the resort's restaurants, which offered a variety of delicious options. The beautiful beaches and excellent beach service made our vacation perfect. We can't wait to return! ---
Stayed 5 nights in May 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people must have liquid sunshine for breakfast because everyone was always so happy and ready to assist in any way. Great resort. My experience was very good.
Stayed 5 nights in Apr 2024

10/10 Excellent

hemantkumar

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Some restaurants staff service should be improved specifically in The Farm restaurant
Stayed 5 nights in May 2024

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We keep coming back and it never disappoints. The location can’t be beat. The property is so well maintained. The staff is always so friendly and engaged, which is not always the case elsewhere. The Farm restaurant is a great addition!
Stayed 8 nights in May 2024

10/10 Excellent

Alice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We've been searching for a nice property in the Caribbean with little to no seaweed and we found it at Grace Bay! The facility at Seven Stars was beautiful and the staff was amazing. It's even close enough to walk to the market and other local restaurants and shops. We will definitely be back!
Stayed 3 nights in May 2024

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great.
Stayed 5 nights in May 2024

10/10 Excellent

Carlos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was amazing at Seven stars! Already planning a return trip
Stayed 6 nights in May 2024

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property and all of the staff was friendly
Stayed 3 nights in May 2024

10/10 Excellent

Melody

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved staying at Seven Stars. We want to go back again next year. The hotel is beautiful. It was very peaceful. The staff were so nice. The food at all of their restaurants were the delicious as well as the drinks. Highly recommend!
Stayed 4 nights in May 2024

10/10 Excellent

Muntasir

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unparalleled service and friendliness, and well as beauty. A gem!
Stayed 4 nights in May 2024

10/10 Excellent

Cydney August

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great trip and great resort for our special occasion. No regrets Nice little touches by staff throughout our stay
Stayed 4 nights in May 2024

10/10 Excellent

Brent

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had a wonderful stay and the staff were great! Will definitely stay at the Seven Stars again!
Stayed 7 nights in May 2024

10/10 Excellent

Trey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful and super safe. Walking distance to everything
Stayed 7 nights in Apr 2024

10/10 Excellent

Latanya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, excellent staff, quiet and relaxing. All I could ask for.
Stayed 4 nights in May 2024

10/10 Excellent

Devi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing time at Seven Stars Resort and Spa. Vernise along with other staff members were so hospitable and went above and beyond for their guests. We will definitely be back.
Stayed 5 nights in Apr 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2024

10/10 Excellent

Karina

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
This was our second time going to seven stars, and as the last time it exceeded our expectations. They really make it hard not to come go back.
Stayed 3 nights in Apr 2024
Response from Courtnee on Apr 29, 2024
Dear Karina,Thank you for your review of your stay with us at Seven Stars.I hope to see you on another Seven Stars vacation in the future.Best Regards,Courtnee Howell

10/10 Excellent

Emily

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is prime location. Amazing pools and beach access!
Stayed 5 nights in Apr 2024
Response from Courtnee on Apr 25, 2024
Dear Emily,Thank you for your review of your stay with us at Seven Stars.I hope to see you on another Seven Stars vacation in the future.Best Regards,Courtnee Howell

10/10 Excellent

Nicholas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New, clean, elegant with the best staff! Fantasic beach!
Stayed 4 nights in Apr 2024
Response from Courtnee on Apr 25, 2024
Dear Nicholas,Thank you for your review of your stay with us at Seven Stars.I hope to see you on another Seven Stars vacation in the future.Best Regards,Courtnee Howell

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed everything about Seven Stars. Beach, pool, room, food, staff, location... EVERYTHING. What a great vacation.
Stayed 5 nights in Apr 2024
Response from Courtnee on Apr 25, 2024
Dear Jeffrey,Thank you for your review of your stay with us at Seven Stars.I hope to see you on another Seven Stars vacation in the future.Best Regards,Courtnee Howell

10/10 Excellent

Albert Joseph Salame

Stayed 4 nights in Apr 2024

10/10 Excellent

Lindsay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic experience! Location, accommodations, staff, everything was just perfect. We can't wait to go back!
Stayed 4 nights in Apr 2024
Response from Courtnee on Apr 25, 2024
Dear Lindsay,Thank you for your review of your stay with us at Seven Stars.I hope to see you on another Seven Stars vacation in the future.Best Regards,Courtnee Howell

10/10 Excellent

Jesse

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Seven Stars is a fantastic hotel. I would unhesitatingly recommend. This is our third stay, and we will most definitely stay again in the future.
Stayed 4 nights in Feb 2024
Response from Courtnee on Apr 25, 2024
Dear Jesse,Thank you for your review of your stay with us at Seven Stars.I hope to see you on another Seven Stars vacation in the future.Best Regards,Courtnee Howell

10/10 Excellent

George

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The attention to customer service is absolutely outstanding. The entire area is clean, extremely well maintained, and the staff is amazing. This is a resort you do get what you paid for and that is why you go to Seven Stars!
Stayed 7 nights in Mar 2024
Response from Courtnee on Apr 25, 2024
Dear George,Thank you for your review of your stay with us at Seven Stars.I hope to see you on another Seven Stars vacation in the future.Best Regards,Courtnee Howell

10/10 Excellent

Brian Richard

Stayed 8 nights in Mar 2024
Response from Courtnee on Apr 29, 2024
Dear Brian Richard,Thank you for your review of your stay with us at Seven Stars.I hope to see you on another Seven Stars vacation in the future.Best Regards,Courtnee Howell

10/10 Excellent

Danielle

Travelled with partner
Liked: Amenities
We had the greatest experience here for the second time!!! What a fabulous place to stay! A
Stayed 5 nights in Apr 2024
Response from Courtnee on Apr 25, 2024
Dear Danielle,Thank you for your review of your stay with us at Seven Stars.I hope to see you on another Seven Stars vacation in the future.Best Regards,Courtnee Howell

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
To say that this hotel is 5 starts is an understatement. My husband and I stayed for our anniversary, and it was absolutely spectacular. The property is well-manicured and the views are breathtaking. Our suite was the best we’ve stayed in. The food was delicious and plentiful. So many options were available and all equally delicious. The breakfast is unbelievable everyday and complimentary. Saving the best for last - the service & staff!!!! Everyone caters to you and goes out of their way to see what you need, ask how your day has been, and ensure your happiness. A special shoutout to Charles by the pool, Caroline at the restaurant and Lila by the beach. These are just three of many people who deserve SEVEN stars at this resort!!!!! Thank you for an amazing and unforgettable experience. Amanda & Brian
Stayed 4 nights in Apr 2024
Response from Courtnee on Apr 25, 2024
Dear Amanda,Thank you for your review of your stay with us at Seven Stars.It is so good to know that you enjoyed your stay with us. We really appreciate your comments about Charles, Carolyn, and Lila. They are all great members of our team, and we are very proud of them.Thank you again, and I hope to see you on another Seven Stars vacation in the future.Best Regards,Courtnee Howell

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2024
Response from Courtnee on Apr 1, 2024
Dear Joshua,Thank you for your review of your stay with us at Seven Stars.I hope to see you on another Seven Stars vacation in the future.Best Regards,Courtnee Howell

2/10 Terrible

Jennifer

Travelled with family
Disliked: Staff & service
I am reaching out in hopes that this post will influence your company to refund money that was paid to you for a room that was canceled by you. Our family of five was part of the distressed AA flight 879 that was delayed overnight on March 23. I booked the room while on the airlplane waiting to deplane when our flight was delayed because of crew timing out. When we got off the plane, my husband called your front desk and confirmed the reservation. We spent $100 on taxi to your hotel, you held our bags for us while we went to eat at your restaurant before it closed. When we finished dinner, went to get room assignment and you told us your actually didn't have a room. We took another $100 taxi to Sommerset where we ended up getting a room. I called Wednesday after we finally got back home and spoke to your reservations department which confirmed in fact we did not stay with you and the room had been canceled by you. Expedia still has not been able to get you to give back our almost $2400 for one night. Apparently your company is giving them a hard time. Please resolve this.
Stayed 1 night in Mar 2024

8/10 Good

Arlene E

Liked: Cleanliness, staff & service
Stayed 4 nights in Mar 2024
Response from Courtnee on Apr 1, 2024
Dear Arlene E,Thank you for your review of your stay with us at Seven Stars.I hope to see you on another Seven Stars vacation in the future.Best Regards,Courtnee Howell

8/10 Good

Subhra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2024
Response from Courtnee on Apr 1, 2024
Dear Subhra,Thank you for your review of your stay with us at Seven Stars.I hope to see you on another Seven Stars vacation in the future.Best Regards,Courtnee Howell

6/10 Okay

Rami

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Service could be much better for price paid. Unreliable service for food and beach service.
Stayed 7 nights in Mar 2024
Response from Courtnee on Apr 1, 2024
Dear Rami,Thank you for your review of your stay with us at Seven Stars.It was a bit disappointing to read this one, but I appreciate the feedback nonetheless. Your experience was not to our standard, but it is something that we can improve on going forward. Thank you again, and I hope to see you on another Seven Stars vacation in the future.Best Regards,Courtnee Howell

8/10 Good

Caterina Marlene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Impeccably manicured property. Washer and dryer in our room could be updated but other than that the room and view was absolutely beautiful. Staff was friendly, kind and attentive. The pool and surrounding grounds are immaculate. We will be returning next year:) highly recommend.
Stayed 4 nights in Mar 2024
Response from Courtnee on Apr 1, 2024
Dear Caterina Marlene,Thank you for your review of your stay with us at Seven Stars.It is so wonderful to know that you had a great time with us. I was a bit disappointed to read about the laundry machines in your suite, but I appreciate the feedback and will forward it to the relevant managers.Thank you again, and I hope to see you on another Seven Stars vacation in the future.Best Regards,Courtnee Howell

8/10 Good

Judy, Manhasset

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2024
Response from Courtnee on Apr 1, 2024
Dear Judy,Thank you for your review of your stay with us at Seven Stars.I hope to see you on another Seven Stars vacation in the future.Best Regards,Courtnee Howell

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Courtnee on Apr 1, 2024
Dear Chris,Thank you for your review of your stay with us at Seven Stars.I hope to see you on another Seven Stars vacation in the future.Best Regards,Courtnee Howell

10/10 Excellent

Denise

Travelled with group
Liked: Amenities
Awesome property and service and beachfront.
Stayed 7 nights in Mar 2024
Response from Courtnee on Mar 18, 2024
Dear Denise,Thank you for your review of your stay with us at Seven Stars.I hope to see you on another Seven Stars vacation in the future.Best Regards,Courtnee Howell

10/10 Excellent

James, Janesville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Seven Stars exceeded our expectations. The service was beyond 5 stars, the rooms and views stunning and so many amenities and wonderful restaurants! We highly recommend!!
Stayed 6 nights in Feb 2024
Response from Courtnee on Mar 14, 2024
Dear James,Thank you for your review of your stay with us at Seven Stars.I hope to see you on another Seven Stars vacation in the future.Best Regards,Courtnee Howell

10/10 Excellent

Elizabeth, Lexington

Stayed 8 nights in Feb 2024
Response from Courtnee on Apr 1, 2024
Dear Elizabeth,Thank you for your review of your stay with us at Seven Stars.I hope to see you on another Seven Stars vacation in the future.Best Regards,Courtnee Howell

10/10 Excellent

Kerrie

Liked: Cleanliness, staff & service, property conditions & facilities
Seven Stars is amazing. Top notch service, wonderful included breakfast, plus beautiful views. The beach is incredible.
Stayed 5 nights in Feb 2024
Response from Courtnee on Feb 27, 2024
Dear Kerrie,Thank you for your review of your stay with us at Seven Stars.I hope to see you on another Seven Stars vacation in the future.Best Regards,Courtnee Howell

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This was my first trip to Turks. I will definitely be back. Seven Stars Resort and Spa was fabulous. Highly recommend this resort.
Stayed 4 nights in Feb 2024
Response from Courtnee on Feb 27, 2024
Dear Lisa,Thank you for your review of your stay with us at Seven Stars.I hope to see you on another Seven Stars vacation in the future.Best Regards,Courtnee Howell

10/10 Excellent

Kenneth, Pittsburgh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2024
Response from Courtnee on Feb 27, 2024
Dear Kenneth,Thank you for your review of your stay with us at Seven Stars.I hope to see you on another Seven Stars vacation in the future.Best Regards,Courtnee Howell

10/10 Excellent

Amy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the third property I have stayed in Turks and Caicos and was my favorite. It is clean and relaxing and the location is the best on Grace Bay. Each night we walked to a different restaurant off property for dinner. And it is even walkable to urgent care if you need to go there! Don’t miss the taco hut for lunch which is a walk down the beach to the right at the Grace Bay club. The tuna tostada taco is amazing!
Stayed 4 nights in Feb 2024
Response from Courtnee on Feb 20, 2024
Dear Amy,Thank you for your review of your stay with us at Seven Stars.I hope to see you on another Seven Stars vacation in the future.Best Regards,Courtnee Howell

10/10 Excellent

Stacey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property and great location.
Stayed 7 nights in Feb 2024
Response from Courtnee on Feb 20, 2024
Dear Stacey,Thank you for your review of your stay with us at Seven Stars.I hope to see you on another Seven Stars vacation in the future.Best Regards,Courtnee Howell

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2024
Response from Courtnee on Feb 20, 2024
Dear John,Thank you for your review of your stay with us at Seven Stars.I hope to see you on another Seven Stars vacation in the future.Best Regards,Courtnee Howell

10/10 Excellent

Ronald, McLean

Stayed 4 nights in Feb 2024
Response from Courtnee on Apr 1, 2024
Dear Ronald,Thank you for your review of your stay with us at Seven Stars.I hope to see you on another Seven Stars vacation in the future.Best Regards,Courtnee Howell

8/10 Good

Fern

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying on the water side of Building 1 puts you close to the evening entertainment at the Deck restaurant which went on too long and was not very good on two evenings.
Stayed 8 nights in Jan 2024
Response from Courtnee on Feb 20, 2024
Dear Fern,Thank you for your review of your stay with us at Seven Stars.Oh my, that does not sound fun! I will make sure to relay your comments to the F&B Director for review. Thank you again, and I hope to see you on another Seven Stars vacation in the future.Best Regards,Courtnee Howell

10/10 Excellent

John M

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful. The staff is terrific. I liked everything about the resort.
Stayed 7 nights in Feb 2024
Response from Courtnee on Feb 20, 2024
Dear John M,Thank you for your review of your stay with us at Seven Stars.I hope to see you on another Seven Stars vacation in the future.Best Regards,Courtnee Howell