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"Kevin who checked us in was happy to answer all questions. The hotel is a historic site and grandfathered in, so no elevators to room but we were graciously offered assistance with luggage. Room 209 had a comfortable king bed. Streaming TV on wall for which I used my own Netflix login info. Bathroom was modern and had a half glass door. Hot water took a long time to reach the room and I prefer more water pressure (historic building.) I would also prefer to better place to put my toiletries as the wall mounted shelf next to sink was a bit small. Robes were in the closet and very cozy. We set the AC to 64 upon arrival and after dinner the room was still 70. There was a communal coffee station at the end of the hall with a small fridge and freezer and water. In the room, 2 glasses and a carafe were provided. Ice available at the bar until 9pm. Other end of hall had a library and seating. Complimentary wine tasting was done at 4:30pm by Dennis. Keri and Terri were both great on phone and in person. A $36 credit was provided for breakfast and Paige took care of the entire restaurant with kindness and grace. Egg order was undercooked, but they cooked it more for me when asked. Ample parking for a Thursday, grounds adorable and I'd love to see them in the summer. Access to the river with a small area for guests. Patricia O' Connor gave a great fireside chat about the history of Hawley and the Inn (last of the season.) and Keri joined us as well. It was so lovely. Would go again"

"We really enjoyed our stay while visiting family in the area. We will definitely make this our usual spot! Dog friendly. Nice big indoor pool/hot tub. Hot tub needed water added so the jet were noisy but not really an issue. "

"I don’t understand why this hotel is rated 4 stars it is most definitely a 5 star establishment period!"

"What all the review i seen said"

"The hotel was clean and comfortable. The staff was super nice. The breakfast the next day was great. "

"I really like how accommodating the hosts were. Everything as advertised came true. Beautiful from top to bottom. We be back soon. "

"I was very skeptical after reading some negative reviews, but I also read very good reviews. I have to say that we were very pleased and do not regret going. Everything was a good and the food was excellent. The bed needs updating. Overall a very good experience."

"Easy to get there."

"The internet not working was not cool"