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Reviews of Philippos Hotel

3 out of 5
Philippos Hotel
Psarades, Prespes

Reviews

7.8

Good

Rating 10 - Excellent. 3 out of 6 reviews" "
Rating 8 - Good. 1 out of 6 reviews" "
Rating 6 - Okay. 1 out of 6 reviews" "
Rating 4 - Poor. 0 out of 6 reviews" "
Rating 2 - Terrible. 1 out of 6 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

6.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

6/10 Okay

Eliyahu

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2019

2/10 Terrible

Mr, Brisbane, Australia

Travelled with partner
Disliked: Staff & service
We had a bad experience. When we checked in there was no-one there, a cleaning lady let us in. When we checked out no-one was there. For the whole time of our two night stay, no-one was there. A couple of hours after we left they texted me and told me that (a) we never had a reservation, (b) we had not paid, and (c) they had called the Greek police and we were to be picked up by them at Avis when we returned the rental car we had. Somehow they knew my phone number and the rego number of our rental car, even though we never ever saw anyone. WE THINK THEY WERE TRYING TO SCAM US - SENT ME A BANK DETAIL TO PAY MONEY INTO. I phoned them and they were super-aggressive about all of this and absolutely refused to consider that I may be telling the truth. SUPER SUPER AGGRESSIVE. I texted a copy of the Wotif receipt to them and then asked them by text to confirm they received it. They never confirmed - I requested this several times. I phoned Wotif (USA connection) and the person there was very helpful; he emailed me later to confirm he had spoken to them. THEY STILL NEVER CONFIRMED AND NEVER APOLOGISED. WHEN I TRIED TO PHONE THEM AFTER THIS TO MAKE SURE ALL WAS OKAY THEY JUST HUNG UP WHEN THEY SAW MY NUMBER. This totally ruined our stay at our next stop in Thessolaniki. It caused immense stress. Just to add to the situation, I had left my iPad on their front-desk counter as we "sort-of-checked-out". I emailed them about this (later) and they have not replied.
Stayed 2 nights in Oct 2019

8/10 Good

Zila

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2019
Response from Hotel Philippos on Sep 17, 2019
Thank you very much!?

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2018
Response from Hotel-Philippos on Feb 3, 2019
Σας ευχαριστούμε πολύ για την βαθμολογία σας. Ελπίζουμε να σας εξυπηρετήσουμε ξανά στο μέλλον.

10/10 Excellent

KONSTANTINOS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Η τοποθεσία του ξενοδοχείου δεν θα μπορούσε να είναι καλύτερη, δίπλα στη λίμνη και στη πλατεία του χωριού με πολύ εύκολο parking. Το πρωινό ήταν ότι καλύτερο για να ξεκινήσεις τη μέρα σου σε συνδιασμό με την φιλόξενη κ. Στέλλα που μπορείτε να συμβουλευτείτε για μέρη που πρέπει να πάτε να δείτε στη περιοχή και φυσικά για να κανονίσετε βόλτα με βάρκα στη λίμνη. Σίγουρα το προτείνω για ζευγάρια αλλά και για οικογένεις!
Stayed 3 nights in Oct 2019

10/10 Excellent

CHRISTOS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
όμορφο τοπίο και χαλάρωση
'Αψογη εξυπηρέτηση, ευγένεια, καθαριότητα. Ζεστά και άνετα δωμάτια. Η ομορφιά του τοπίου απλά μαγευτική και όλοι οι κάτοικοι και οι επαγγελματίες του χωριού, ζεστοί, ευγενικοί και εξυπηρετικοί.
Stayed 3 nights in Dec 2018
Response from Hotel-Philippos on Feb 1, 2019
Σας ευχαριστούμε πάρα πολύ για τα καλά σας λόγια. Προσπαθούμε να γινόμαστε συνεχώς καλύτεροι, προσφέροντας διαρκώς όλο και καλύτερες υπηρεσίες.