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Reviews of PETIT HOTEL

4 out of 5
PETIT HOTEL
Via Firenze 384, Prato, Provincia di Prato

Reviews

8.8

Excellent

Rating 10 - Excellent. 20 out of 29 reviews" "
Rating 8 - Good. 4 out of 29 reviews" "
Rating 6 - Okay. 2 out of 29 reviews" "
Rating 4 - Poor. 1 out of 29 reviews" "
Rating 2 - Terrible. 2 out of 29 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

GEORGE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel exceeded all expectations. The young woman at the front desk was delightful and went “above-and-beyond” to be helpful. Plenty of easily available free parking on the street immediately in front of the hotel. The white marble decor is striking. Everything is immaculate and the continental breakfast was excellent. We recommend “Papillons”, a cafe that is a 3-4 minute walk from the hotel.
Response from Alba C. - Hotel Manager on Nov 14, 2023
Dear George, It is really wonderful for us to read feedbacks like yours. Thank you so much for all the compliments. Glad you spent a great time in our Hotel, we would be happy to host you again in the very next Future. Kindest Regards,

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel
Stayed 1 night in Oct 2023
Response from Alba C. - Hotel Manager on Oct 20, 2023
Dear Guest, We are really happy to know your stay here was wonderful. Looking forward to welcome you next time, We send our Kindest Regards,

10/10 Excellent

Margaret

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Alba C. - Hotel Manager on Oct 20, 2023
Dear Guest, Thank you for the your feedback. We are glad to know you enjoyed your stay with us. Kindest Regards,

8/10 Good

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this property. It was clean, the staff were polite, the breakfast was excellent. They were kind and supportive as I navigated a luggage issue with the airline. And quiet. So quiet. Only reason why they aren’t getting 5 stars is the location is not great. If you have a car, maybe. But for someone using transit it wasn’t great.
Response from Alba C. - Hotel Manager on Nov 14, 2023
Dear Jessica, Reading your feedback filled us in with joy and increased our aim to always be better. Thanks, thanks and Again thanks. Looking forward to welcoming you back, we send our warmest greetings,

10/10 Excellent

Joao

Stayed 7 nights in Sep 2023
Response from Alba C. - Hotel Manager on Nov 14, 2023
Dear Joao, Thank you for taking time to value us. Looking forward to welcoming you back here, we send our, Kindest Regards,

2/10 Terrible

Paolo

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Depressing
No matter how much effort they put into making this hotel bright and shining, the place is so depressing. It is a grey periphery, across from a gas station, and the hotel is really minuscule with minuscule rooms.
Stayed 4 nights in Sep 2023

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very welcoming and helpful upon our arrival. Rooms were very nicely updated. Included breakfast was an extra bonus with many food options.
Response from Alba C. - Hotel Manager on Aug 4, 2023
Dear Guest,All of our Staff is really glad to read your feedback. We try to always do our best to grant our guests a good Service and we are happy to know that we succeeded. Warmest Regards,

10/10 Excellent

Evan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We absolutely loved how clean, unique, and pretty the hotel was. The pool and surrounding patio area was beautiful as well. The staff were kind and very helpful when suggesting lunch and dinner recommendations in the neighbourhood. I found booking a taxi to be stressful, but the staff were so helpful in assisting with this as well. We were quite sad to leave but definitely look forward to returning the next time we find ourselves in Italy! Thank you Petit Hotel!!
Stayed 2 nights in Jun 2023
Response from Alba C. - Hotel Manager on Aug 4, 2023
Dear Sir,We are really glad to read this feedback.It is really important for us to make our guests feel like home and we will make also next time for you.Thanks to you for staying in our property!!Warmest Greetings from all the Staff!!

10/10 Excellent

suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023
Response from Alba C. - Hotel Manager on Sep 6, 2023
Dear Guest, Thank you for taking time to review us. We will be happy to welcome you for a next stay. Kindest Regards,

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Petit hotel fantastico
Fantastic stay definitely would return service was great very friendly and knowledgeable Thank you
Stayed 3 nights in May 2023
Response from Alba C. - Hotel Manager on Sep 6, 2023
Dear Guest, We are really glad to aknowledge that your stay was wonderful.We are looking forward to welcome you back.

10/10 Excellent

Cesar, WINTER HAVEN

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Awesome hotel. Beautiful place. Parking across the street. Small Breakfast Bar but what they have is very delicious. Room is great. They have a safe if needed. Big pool. Nice Town. Great Staff
Response from Alba C. - Hotel Manager on Sep 6, 2023
Dear Guest, Thank you so much for taking time to make a comment to our Hotel. We are really glad to know that your stay was good and that you appreciated our services and our Staff.Looking forward to welcome you back

10/10 Excellent

Marsha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Petit Hotel was comfortable, immaculate, and the staff was amazing. We arrived late and the attending employees went above and beyond to assist us with finding a parking place for our car. The following morning, the same can be said for the breakfast staff.
Stayed 1 night in Mar 2023
Response from Alba C. - Hotel Manager on May 3, 2023
Dear Marsha,We are really glad about your review. Thank you for taking time to write about us. It was wonderful to host you.Our Staff is looking forward to have you back soon here. Best Regards,

8/10 Good

Murielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
mooie en propere kamers, behulpzaam personeel enkel de ligging is een minpunt
Stayed 1 night in Nov 2023

10/10 Excellent

Maddalena

Liked: Cleanliness, staff & service, property conditions & facilities
Personale sempre disponibile e gentile. Comodo al treno per Firenze. Tutto positivo. La posizione certo non è in un bel posto, ma tanto lo abbiamo scelto come base di escursioni diverse ed è servito allo scopo
Stayed 5 nights in Oct 2023
Response from Alba C. - Direttore on Nov 14, 2023
Gentilissima Maddalena, La ringraziamo per la Sua Recensione. Saremmo lieti di riospitarLa appena possibile e farLe trascorrere di nuovo un soggiorno piacevole.Cordiali Saluti,

8/10 Good

alessio

Stayed 1 night in Oct 2023
Response from Alba C. - Direttore on Oct 20, 2023
Gentile Alessio, La ringraziamo per il feedack positivo. Lieti di accoglierLa nuovamente nel prossimo futuro, Le inviamo i nostri migliori Saluti

8/10 Good

Karin Lomholt

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Lille, nyt og moderne hotel. Perfekt beliggende i forhold til et besøg i Firenze, da det er nemt at komme til centrum med toget. Desværre var aircondition i værelset både ineffektiv og meget larmende, så vores nattesøvn var ikke så god.
Stayed 1 night in Oct 2023
Response from Alba C. - Hotel Manager on Oct 20, 2023
Dear Guest, Thank you for taking time to leave a comment to our Hotel. It was nice to welcome you here. We are really sorry about the air conditioning problem.We did not know about this, otherwise our plumber could have solved the problem, before your departure. Kind Regards,

2/10 Terrible

Alcide

Stayed 1 night in Jul 2023
Response from Alba C. - Direttore on Aug 4, 2023
Gentile Ospite,La ringraziamo per il Suo giudizio.Ci dispiace che qualcosa non sia stato di Suo gradimento. Mettiamo sempre in prima linea la cura dell' ospite e dei servizi offerti.Sarebbe utile sapere cosa sia andato storno, in modo da correggerci in futuro. Cordiali Saluti,

10/10 Excellent

Leif S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Flott hotell
Stayed 1 night in Jun 2023
Response from Alba C. - Hotel Manager on Aug 4, 2023
Dear Guest,Thank you for your feedback.It was really nice for us to welcome you in our property. Looking forward to your next stay,

10/10 Excellent

Laurence

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Hôtel neuf et calme, air co super!
Stayed 2 nights in Jun 2023
Response from Alba C. - Hotel Manager on Aug 4, 2023
Cher client, Merci beaucoup pour votre commentaire.Nous vous attendons la prochaine fois. Nos meilleures Salutations,

10/10 Excellent

christophe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Au top…
Sourire disponibilité amabilité écoute sont les 4 qualités de toute l’équipe du Petit Hôtel si l’on rajoute la qualité des chambres et du silence la perfection n’est pas loin…
Stayed 3 nights in May 2023
Response from Alba C. - Hotel Manager on Sep 6, 2023
Cher Client, Nous sommes tres heureux de lir votre commentaire. Merci beaucoup pour les compliments. Nous vous attendons la prochaine fois. Nos meilleures Salutations,

10/10 Excellent

Paolo

Liked: Cleanliness, staff & service, property conditions & facilities
Struttura nuova, belle camere, personale molto disponibile.
Stayed 3 nights in May 2023
Response from Alba C. - Direttore on Sep 6, 2023
Gentilissimo Paolo, La ringraziamo molto per il suo Feedback. Io e il mio Staff saremo lieti di accoglierla per il prossimo soggiorno.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Verklige superställe. Bra frukost, toppen personal, rent, tyst Perfekt för de som har bil. Lätt att ta sig till Florens med tåg. Enda nackdelen är att det finns få restauranger i närheten. Se till att boka bord i tid, hotellet hjälper er
Stayed 3 nights in May 2023
Response from Alba C. - Hotel Manager on Sep 6, 2023
Dear Guest, Thank you for your review. Glad to aknowledge that your stay with us was good, we would be happy to welcome you next time. Best Regards,

6/10 Okay

ANTONELLA

Stayed 1 night in Apr 2023

10/10 Excellent

Ilse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr schönes Hotel, erwas ausserhalb des Zentrums
Das Hotel ist auf jeden Fall empfehlenswert. Sehr schön eingerichtet, Personal extrem freundlich und hilfsbereit. Sehr gutes Frühstück!
Stayed 1 night in Jan 2023
Response from Alba C. - Hotel Manager on Feb 26, 2023
Liebe Frau Ilse,Es war wundershon Sie kennenzulernen.Wir bedanken uns fur Ihr feedback und wir freuen uns darauf, Sie bald wieder in unsere Hotel, begrüßen zu können.Bis Bald!