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Reviews of Thriftlodge Cape Breton

2 out of 5
Thriftlodge Cape Breton
21 Old Victoria Rd, Port Hastings, NS

Reviews

5.2
Rating 10 - Excellent. 8 out of 116 reviews" "
Rating 8 - Good. 25 out of 116 reviews" "
Rating 6 - Okay. 26 out of 116 reviews" "
Rating 4 - Poor. 25 out of 116 reviews" "
Rating 2 - Terrible. 32 out of 116 reviews" "

5.8/10

Cleanliness

6.2/10

Staff & service

5.4/10

Amenities

5.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Cathy

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sleep in your car. It's better
This hotel does not deserve it's name. Look at the pictures. The window is held closed by a screw attached to some piece of wood, bed leg and bathroom sink legs are crooked. The toilet flush is in a inconvenient spot to say the least. The carpet is full of stains. There was a cricket under the bread which by the way free breakfast is cereals and toasts only. Do not waste your time, sleep in your car.
Stayed 1 night in Oct 2019

4/10 Poor

Jim, Chelmsford, Ontario

Travelled with partner
Disliked: Amenities, property conditions & facilities
The room did not look anything like the picture. Had to ask for extra blanket.
Stayed 1 night in Oct 2019

4/10 Poor

Verified traveller

Travelled with family
Sign on front desk back in 10 minutes No one at deskk for at least hour
Stayed 1 night in Oct 2019

4/10 Poor

Verified traveller

Travelled with group
Disliked: Property conditions & facilities
Very run down though clean. Needs TLC and an easier way to get there.
Stayed 1 night in Sep 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019

4/10 Poor

Robert

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

8/10 Good

Giovanna Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Aug 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Way outdated premises
Beautiful view, but Hotel is very outdated and had a musty smell. Bed was uncomfortable.
Stayed 1 night in Aug 2019

4/10 Poor

Verified traveller

Stayed 1 night in Aug 2019

4/10 Poor

RSTraveller, Canada

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This location requires an extensive renovation. It is only a small upgrade from sleeping in your vehicle.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2019

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Our television in the room did not work. We changed rooms. The toilet did not work properly, the bed and bedding were something to be desired. We paid thru Expedia and the front desk took our card number and wanted to charge us, because they couldn’t collect from you guys.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The motel property was not appealing Inside everything was good. Because of the surrounding exterior, we missed the sign. Although the building stood out, we did not realize it was the motel and we passed it going 15 minutes out of our way. I would like a full breakfast not just the small amount offered
Stayed 1 night in Jul 2019
Response from p on Aug 7, 2019
Thank you for your review.

6/10 Okay

Jocelyn

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Barely made the acceptable level.
The room was dated and there was a spider web in one corner. The TV had to be turned on at the set and the volume control as well. Poor signage travelling from the east. Light fixtures falling off the wall.
Stayed 1 night in Jul 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

6/10 Okay

Christine

Liked: Staff & service
Clean basic room. When we first walked in there was a bit of a damp musty smell, I didn’t notice it once we ran the air conditioning for awhile. Fine for an overnight. Close to the causeway and a truck stop diner nearby.
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Stayed 1 night in Jul 2019

8/10 Good

Ghislain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from p on Jul 16, 2019
Thank you for your review and staying with us!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2019
Response from p on Jul 16, 2019
Thank you for your review and staying with us!

4/10 Poor

Elizabeth, Mono, Ontario

Travelled with family
Disliked: Amenities, property conditions & facilities
Not a lot of options in the area less than $100 so we went for this one. Pay a little more and get a LOT more. This is a motel (back your car up to the room entrance type of place). Hasn't been updated since probably the 1980's. When we pulled up, I had to suck my breath in. We made the best of it, but there's a reason they don't have pictures of their building.
Stayed 1 night in Jul 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Gave me a room where the bathroom sink did not drain, then moved me to a second room that had ? blood stains on the wall. Was surprised that a simple cold breakfast was included. That was appreciated
Stayed 1 night in Jul 2019

2/10 Terrible

Fan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
seems it's haunted. No front desk, continental breakfast area with nothing but coffee machine and cereals.
Stayed 1 night in Jul 2019

4/10 Poor

Verified traveller

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Out of the way...our room after 3 changes had lamanent floors which we liked.dark in the room, toilet broken,cold and heat would not come on.t.v. would not work either.We would NOT stay there again.
Stayed 1 night in Jul 2019

6/10 Okay

Melissa, Port Hastings

Liked: Staff & service
Great view of Canso Causeway. Close to museum and information center. Great staff! My pillows smelled funny, though, and when I asked for replacements I was told it was the carpet that smelled musty. Ewww! Room was basic, mattress hard, shower broken, and door warped. But the location was just what I wanted and the tv and WiFi worked, so I was not unhappy.
Stayed 1 night in Jul 2019

4/10 Poor

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was basic but clean. Peggy was helpful at check-in. Dining room has a great view of Porcupine. Port Hastings Museum is just down the hill and the causeway is close by. Breakfast was adequate but not inspired.
Stayed 1 night in Jul 2019
Response from n on Jul 3, 2019
Thanks for staying with us. We appreciate your feed back.

8/10 Good

Verified traveller

Stayed 2 nights in Jun 2019
Response from 1 on Jun 26, 2019
Thank you for your review

2/10 Terrible

Dan, Saskatoon

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
They lie. Dirty. We booked a king room called and even confirmed two hour prior to arrival and they then gave it to someone else. Smells and is in terrible condition. I would rather sleep in my car next time.
Stayed 1 night in Oct 2018

8/10 Good

Phyllis, Halifax, NS Canada

Liked: Cleanliness, room comfort
Close to museum and other entertainment. Church supper next door was convenient, My booking through Expedia indicated a special rate of $89.00 plus tax, however, I was charged $110.00 plus tax when I was sent my itinerary via email so that is what the Thriftlodge charged me.
Stayed 1 night in Oct 2018

8/10 Good

Debrah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid if possible.
No hot water at vanity...had to use bathtub each time when washing hands, shaving, brushing teeth, etc. Heat & Air unit was inoperable. Bugs in unit due to management leaving each unit's outside door open before check-in. Check-in took 30 minutes, while the manager/owner did miscellaneous computer work without assisting. Overall poor property condition.
Stayed 1 night in Oct 2018

10/10 Excellent

james

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location.
Great location for travel between Cape Breton (Cabot Trail) and mainland Nova Scotia. Very convenient to Highway. (Did not have time to look around Port Hastings, so can't comment on area). Continental breakfast (incl cereal) served until 10;00, later than most motels. Our room (117?) was easily accessible from outside (car parked), or inside to lobby & breakfast room. Very good value for the price.
Stayed 1 night in Sep 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2018

6/10 Okay

JJ, wiltshire

Liked: Cleanliness, staff & service
Hard to find as name changed
Name of hotel is Victoria Inn on main highway not near Baddeck, so it was difficult to find. It was good value for money, clean but rather tired. New owner in last few months.
Stayed 1 night in Sep 2018

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, room comfort
Stayed 1 night in Aug 2018

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Stayed 1 night in Aug 2018

6/10 Okay

Verified traveller

Avery tired building, in need of a lot of repairs Staff were helpful
Stayed 2 nights in Aug 2018

8/10 Good

Cabilan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2018

8/10 Good

Dylan

Clean room, clean bathroom, okay for a place to sleep for a few nights
Stayed 2 nights in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

6/10 Okay

Kelsey, Nova Scotia

Disliked: Staff & service, property conditions & facilities, room comfort
I liked that it had a balconey but did not like the customer service whats so ever i was rushed out at check out time and had terrible issues checking in, would not reccomend this to anybody
Stayed 1 night in Aug 2018

6/10 Okay

Rahim

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
Nice property but older motel and the beds are extremely uncomfortable
Stayed 1 night in Aug 2018

8/10 Good

Lisa, Ontario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My dogs were allowed and i had no problems from the owner or staff I was very grateful for their help and patience I would stay there again. Lisa
Stayed 3 nights in Aug 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

8/10 Good

Adam

Liked: Cleanliness, staff & service, room comfort
Reasonable price for a room in the area
It's an old motel and there's no getting around that fact. Still, it was clean, there was air conditioning, the free breakfast was appreciated, and we experienced no problems during our stay.
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveller

Stayed 3 nights in Aug 2018

8/10 Good

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok
Surprisingly good. They are short staff so be patient. Rooms are simple but pretty clean. No fridge. No microwave. Carpets need to be re done. Breakfast is non existent.
Stayed 3 nights in Aug 2018