Property grounds
Check availability

Reviews of La Maison Hotel

3 out of 5
La Maison Hotel
27, Route de Clercine, Boulevard Toussaint Louverture, Port-au-Prince

Reviews

5.8
Rating 10 - Excellent. 82 out of 453 reviews" "
Rating 8 - Good. 92 out of 453 reviews" "
Rating 6 - Okay. 90 out of 453 reviews" "
Rating 4 - Poor. 65 out of 453 reviews" "
Rating 2 - Terrible. 124 out of 453 reviews" "

6.6/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Pedrito

Liked: Cleanliness, staff & service, property conditions & facilities
I booked this Hotel for my family, Because I wanted them to be close to the airport to catch thier and according to them they really enjoy their stay.
Stayed 2 nights in Mar 2024

6/10 Okay

Ivens

Business traveller
The cleaning
Stayed 1 night in Feb 2024

8/10 Good

Davoust

Stayed 1 night in Feb 2024

10/10 Excellent

Clenite, Asbury Park

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

2/10 Terrible

Guinel

Disliked: Cleanliness, staff & service, property conditions & facilities
I don’t like the services
Stayed 1 night in Dec 2023

8/10 Good

Judy Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Great customer service
Stayed 1 night in Jan 2024

2/10 Terrible

Jackson

Stayed 1 night in Jan 2024

8/10 Good

Hermann

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Je vous le recommande
Stayed 1 night in Jan 2024

10/10 Excellent

Samuel

Stayed 1 night in Jan 2024

6/10 Okay

Venant, Philadelphia

Liked: Cleanliness, staff & service
Cleanness of the room.
Stayed 1 night in Jan 2024

8/10 Good

Georgette

Stayed 1 night in Jan 2024

2/10 Terrible

Sheila

Travelled with family
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
The AC was very high and there was no remote contole to control it and no sheet to cover ourselves. We called the staff, they brought an AC remote controle but never a sheet, although they kept saying they were going to they never did. The sheet that covered the bed was dirty. Breakfast was included and no time was mentionned when booking but once we get there they said Breakfast is to be served at 8h AM. Our flight was at 7h45 am so I believe that saying "Full Breakfast included" is a lie to get people to book as there was nothing around to get food from. It was an a TERRIBLE EXPERIENCE. I should have been refunded.
Stayed 1 night in Dec 2023

10/10 Excellent

Johanne, Elizabeth N

Liked: Cleanliness, staff & service
Near the airport
Stayed 1 night in Dec 2023

6/10 Okay

Allan Antoine

Stayed 1 night in Dec 2023

8/10 Good

Miche

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The staff are friendly they all know me by name the went above and beyond to make things happen the property it self need updating
Stayed 2 nights in Dec 2023

10/10 Excellent

PIERRE

Liked: Amenities
I did not like the fact that they not have hot water. I couldn't take a shower.
Stayed 1 night in Dec 2023

8/10 Good

Guermanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is nice and friendly.
Stayed 1 night in Dec 2023

8/10 Good

Wilbert

Stayed 1 night in Dec 2023

2/10 Terrible

Flobert

Stayed 2 nights in Dec 2023

4/10 Poor

Nesley

Travelled with partner
Liked: Amenities
Disliked: Property conditions & facilities
My experience there wasn’t a good one I was only there for 2 nights the first night I got there there was no water I couldn’t shower and brush my teeth it was awful but the staffs are nice I know it’s haiti but the service should have been better I don’t recommend la maison hotel to anyone
Stayed 2 nights in Dec 2023

2/10 Terrible

Nancy

Stayed 4 nights in Nov 2023

6/10 Okay

Joseph

Stayed 1 night in Dec 2023

2/10 Terrible

Wideling

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property need some work done ,no hot water living area is dirty
Stayed 3 nights in Nov 2023

4/10 Poor

Jean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel don’t good water bedroom slow water
Stayed 1 night in Nov 2023

2/10 Terrible

Julienne

Disliked: Cleanliness, staff & service, property conditions & facilities
No water Mosquitos Wi-fi not work
Stayed 1 night in Nov 2023

8/10 Good

Guermanie

Stayed 4 nights in Nov 2023

8/10 Good

Raphael

Liked: Staff & service
Disliked: Cleanliness
Maybe everything is ok
Stayed 5 nights in Nov 2023

10/10 Excellent

Eve

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very safe
Stayed 2 nights in Oct 2023

6/10 Okay

Geraldine

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
The room was good, but there was insects In the room service not good at all. The place looks good though and quiet.
Stayed 3 nights in Oct 2023

10/10 Excellent

Jean Ernso

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the food and the customer service.
Stayed 3 nights in Oct 2023

8/10 Good

Fanm Lakay

Stayed 1 night in Sep 2023

2/10 Terrible

Nadine

Disliked: Cleanliness, amenities, property conditions & facilities
That was my first and last stay at that hotel the only good thing was that the staff was nice. Cons- I arrived at the hotel past check in time around 3:50 I still had to wait for a good 40 mins for the room to be ready. Got to the room there wasn’t any towel or toiletries had to walked /called reception to ask for items about 3 times in 3 hours finally got them around 8pm . I am a pescatarian but there was nothing in the seafood dept to eat at the restaurant except lambi didn’t trust them enough so I didn’t eat I ordered pasta as breakfast food was terrible I couldn’t it couldn’t even get a cold bottle of water or ice for that matter well forget about getting your drink of choice you’ll get what they have . I don’t have enough time to explain everything that went wrong let’s just say that the staff was nice and I got a ride to the airport the driver was also nice that is it. Needless to say I will never set foot in that hotel ever again.
Stayed 1 night in Sep 2023

8/10 Good

Solange

Stayed 1 night in Oct 2023

2/10 Terrible

Dramani Mahama

Travelled with family
Disliked: Property conditions & facilities
The space not good at all
Stayed 2 nights in Oct 2023

4/10 Poor

David

Stayed 2 nights in Oct 2023

10/10 Excellent

Suzie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellence
Stayed 1 night in Oct 2023

4/10 Poor

Marie

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Sep 2023

2/10 Terrible

Lucien Fils Junior

Stayed 1 night in Sep 2023

2/10 Terrible

Marra Fabiana

Stayed 4 nights in Aug 2023

6/10 Okay

Jimmy

Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Aug 2023

8/10 Good

Junior

Liked: Cleanliness, staff & service, property conditions & facilities
God service
Stayed 1 night in Aug 2023

2/10 Terrible

Erry

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2023

4/10 Poor

Hubert

Disliked: Cleanliness
Stayed 3 nights in Aug 2023

10/10 Excellent

MARIE MICHELLE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s convenient and nice place to stay.
Stayed 1 night in Aug 2023

6/10 Okay

richard

Overall avrege
Stayed 1 night in Aug 2023

8/10 Good

OGNOL

Stayed 1 night in Aug 2023

2/10 Terrible

Jean Ronel

Disliked: Amenities
The worst place ever. Don’t even have water to shower. I wish I had a zero star for them.
Stayed 1 night in Aug 2023

4/10 Poor

Snedlloyt

Business traveller
Disliked: Amenities
Kinda close to the airport, that’s it
Stayed 1 night in Jul 2023

6/10 Okay

Jean

Travelled with family and small children
Disliked: Staff & service, amenities
Stayed 1 night in Jul 2023