Outdoor pool, pool umbrellas, sun loungers
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Reviews of AVS Hotel Phu Quoc

4 out of 5
AVS Hotel Phu Quoc
100C/2 Tran Hung Dao, Quarter 7, Phu Quoc, Kien Giang

Reviews

9.6

Exceptional

Rating 10 - Excellent. 38 out of 51 reviews" "
Rating 8 - Good. 13 out of 51 reviews" "
Rating 6 - Okay. 0 out of 51 reviews" "
Rating 4 - Poor. 0 out of 51 reviews" "
Rating 2 - Terrible. 0 out of 51 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Anthony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean, excellent breakfast offerings, and few minute walk to the beach. It would be our hotel again if we are back to VN/Phu Quoc.
Stayed 5 nights in Dec 2023
Response from AVS HOTEL PHUQUOC on Jan 20, 2024
Xin chao,Thank you so much for your review of our hotel. We trust you had a comfortable stay with us.Many thanks again, we look forward to welcoming you back very soon when your travels bring you to this lively island.Regards.

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from AVS HOTEL PHUQUOC on Jan 20, 2024
Xin chao,Thank you so much for your review of our hotel. We trust you had a comfortable stay with us.Many thanks again, we look forward to welcoming you back very soon when your travels bring you to this lively island.Regards.

10/10 Excellent

Daniel

Stayed 3 nights in Dec 2023
Response from AVS HOTEL PHUQUOC on Jan 31, 2024
Xin chao,Thank you so much for your review of our hotel. We trust you had a comfortable stay with us.Many thanks again, we look forward to welcoming you back very soon when your travels bring you to this lively island.Regards.

10/10 Excellent

Mina

Liked: Cleanliness, staff & service, property conditions & facilities
The location is one minute walk to Sunset
Stayed 5 nights in Dec 2023
Response from AVS HOTEL PHUQUOC on Jan 5, 2024
Xin chao,Thank you so much for your review of our hotel. We trust you had a comfortable stay with us.Many thanks again, we look forward to welcoming you back very soon when your travels bring you to this lively island. Regards.

10/10 Excellent

Steffen

Stayed 3 nights in Dec 2023
Response from AVS HOTEL PHUQUOC on Dec 29, 2023
Xin chao,Thank you so much for your review of our hotel. We trust you had a comfortable stay with us.Many thanks again, we look forward to welcoming you back very soon when your travels bring you to this lively island. Regards.

10/10 Excellent

steve

Stayed 3 nights in Sep 2023

8/10 Good

Bao Quoc

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant stay, nice staff and great massage service. Will definitely stay again.
Stayed 3 nights in May 2023

8/10 Good

Cole

Liked: Cleanliness, staff & service, property conditions & facilities
AVS staff and hotel were wonderful. Very clean and staff very helpful.The pool was lovely and easy walk to the beach. The only thing that was lacking was the pool bar was not open and it would be good if you could order lunch around the pool.
Stayed 8 nights in Apr 2023

10/10 Excellent

Jean Pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Somptueux
Un séjour sans faute. Chambre spacieuse et confortable, petit déjeuner très varié, personnel aux petits soins dans un cadre somptueux. Surclassement, cadeau de départ et attention de tous les instants. Merci au staff et à tous les employés.
Stayed 8 nights in Mar 2023

10/10 Excellent

Tuan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good price
Stayed 2 nights in Mar 2023

10/10 Excellent

Andy

Stayed 3 nights in Jan 2023

8/10 Good

Jenna

Stayed 2 nights in Jan 2023

10/10 Excellent

Anton

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
50m to the beach, close to main street and restaurants. staff very nice

10/10 Excellent

Petar

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.

10/10 Excellent

Ho

Stayed 2 nights in Dec 2022

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Service & Location
We stayed here for 2 nights and this place has fantastic service! We rented motorbikes from them and upon landing back in Ho Chi Minh realized we had forgotten my fiancés expensive sunglasses in the motorbike side pocket. We contacted the hotel and they went and found them, still in the motorbike. We were leaving back to the US early he next day so we only had that day to get them. The hotel helped us ship them to our hotel in Ho Chi Minh that same day. We called them in the morning and by late afternoon we had them back. They were also packed exceptionally well. We are so thankful for their continual communication and in helping us! Besides the service, the rooms were comfortable, spacious and modern. The breakfast was very robust and tasty. The location is right in town and very close to the airport, making it easy to try different restaurants for dinner. We also booked a car transfer to and from the airport via the hotel and it was great. The beach is also a two min walk away and is very calm and clean. I would also highly recommend going to see the sunset from the rooftop bar and pool. We are very happy we booked this hotel!
Stayed 2 nights in Nov 2022

10/10 Excellent

Patrice

Stayed 4 nights in Nov 2022

8/10 Good

long, Orange

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff are very friendly and helpful. Property is nice and clean. Walking distance to restaurants and bars
Stayed 2 nights in Sep 2022

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

10/10 Excellent

SEIICHI

Stayed 2 nights in Feb 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2020
Response from AVS Hotel Phu Quoc on Mar 23, 2020
Dear Anonymous, Xin Chao, Thank you for staying with us and posting your review. We really hope that if you have chance to come back Phu Quoc again. We are looking forward to welcoming you soon again to our Hotel, we will give you a better experience. Thanks & Best regards, AVS Hotel Phu Quoc

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is right next to the beach. There is a great view of the island from the pool area. It’s a great place to watch the sunset. It also has a good breakfast buffet.
Stayed 4 nights in Feb 2020
Response from AVS Hotel Phu Quoc on Mar 15, 2020
Dear Anonymous, Thank you very much for your amazing review. We are full of joy when reading all of your compliments. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are looking forward to welcoming you soon again to our Hotel, we will give you a better experience. Thanks & Best regards, AVS Hotel Phu Quoc

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great new hotel
I got a great deal on this hotel as it had only been open for one month. It’s in a great location, just a 5 minute walk to the beach and about a 20 minute walk to the main town. There are plenty of restaurants and bars nearby too. The staff were amazing and couldn’t do enough during my 2 night stay. The facilities, pool on the rooftop, and breakfast were all great. The room was lovely, so new and pristine.
Stayed 2 nights in Feb 2020
Response from AVS Hotel Phu Quoc on Feb 27, 2020
Dear Heather, We very much appreciate your comments regarding your stay at the AVS Hotel Phu Quoc. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, AVS Hotel Phu Quoc

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Resort
Everything at the AVS resort has been amazing.... the room, service, food, location, pool and airport pick up. Minutes to the beach... As it is so new, its like we have it to ourselves but it's so close to restaurants and bars not missing out on the social aspects of travelling and meeting new people. Very accommodating... had a scooter within minutes of checking in.
Room
Oceanviewa
Stayed 2 nights in Feb 2020
Response from AVS Hotel Phu Quoc on Feb 5, 2020
Dear Julie, Thank you very much for choosing us in your recent stay and spending your time to write a nice review for us. We are full of joy and happiness to bring you comfort and satisfaction when using the service here. Hope to see you again on your next holiday.

10/10 Excellent

Kim Trang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect break for Tet
We took a week of travel to Phu Quoc during Tet. Staying at AVS hotel was better than what we expected. The hotel only opened for 10 days. However, The quality of the hotel and staffs service were exceptional, we paid for 4* and received 5* service. its also located in perfect location near the beach beside other resorts, easy to walk on the main road for foods and shopping. The swimming pool on the roof top was excellent. We tried to extend our stay for another day however it was fully booked during the Luna New Year. Unfortunately! We have to moved to another hotel. Last but not least. All guest checked out during Tet received a nice gift from the hotel which was amazing . Thanks AVS for a nice stay. We definitely will see you again.
Sunset at the beach
Perfect afternoon.
Stayed 2 nights in Jan 2020
Response from AVS Hotel Phu Quoc on Jan 31, 2020
Thank you so much for your great review. We are full of joy and happiness when reading all your compliments. Wish you a good day.

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A new hotel, facilities were excellent. The only drawback is that the surrounding area has not been cleared of trash & construction fabrics.
Stayed 2 nights in Jan 2020
Response from AVS Hotel Phu Quoc on Jan 30, 2020
Dear Anonymous, Thank you so much for choosing us for your stay. Because the hotel is in the process of finishing to go into official operation, there are still some shortcomings. Thank you for your comments and looking forward to welcome you next time at AVS Hotel Phu Quoc.

8/10 Good

Cheng Yu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024
Response from AVS HOTEL PHUQUOC on Feb 27, 2024
Xin chao, Thank you so much for your review of our hotel. We trust you had a comfortable stay with us. Many thanks again, we look forward to welcoming you back very soon when your travels bring you to this lively island. Regards

10/10 Excellent

A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Emplacement idéal et excellent service
Emplacement de l'hôtel idéal: à 2 min d'une très belle plage, en retrait de la rue principale et à mi-chemin entre le nord et le sud. Notre meilleur hôtel au Vietnam! Le personnel est très accueillant, aimable et attentif. Bravo à Ahri, Aries, Ken et Neli au restaurant et à Chau, Vuong, Phuong et Phu à la réception, ainsi qu'aux femmes de ménage discrètes mais efficaces. Service irréprochable ! Les chambres sont spacieuses et propres et la piscine et le bar sur le toit donnent une magnifique vue sur la mer. On recommande vivement!
Stayed 5 nights in Jan 2024
Response from AVS HOTEL PHUQUOC on Jan 20, 2024
Xin chao,Thank you so much for your review of our hotel. We trust you had a comfortable stay with us.We will try to improve our quality in service and bring the best experience for customer in the future.Many thanks again, we look forward to welcoming you back very soon when your travels bring you to this lively island.Regards.

8/10 Good

Ola

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Dec 2023
Response from AVS HOTEL PHUQUOC on Dec 29, 2023
Xin chao,Thank you so much for your review of our hotel. We trust you had a comfortable stay with us.Many thanks again, we look forward to welcoming you back very soon when your travels bring you to this lively island. Regards.

10/10 Excellent

Charlotte Skaar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, friendly staff, rooms and beds were comfortable. Nice roof-top pool with a great view! Good value for money!
Stayed 3 nights in Dec 2023
Response from AVS HOTEL PHUQUOC on Dec 29, 2023
Xin chao,Thank you so much for your review of our hotel. We trust you had a comfortable stay with us.Many thanks again, we look forward to welcoming you back very soon when your travels bring you to this lively island. Regards.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2023
Response from AVS HOTEL PHUQUOC on Dec 29, 2023
Xin chao,Thank you so much for your review of our hotel. We trust you had a comfortable stay with us.Many thanks again, we look forward to welcoming you back very soon when your travels bring you to this lively island. Regards.

10/10 Excellent

Josefine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Väl värt ett återbesök!
Vi är mycket nöjda med våra 8 nätter på hotellet. Nära till stranden och närliggande restauranger och caféer på huvudgatan. Boendet är rent och fräscht, och har rymliga rum och sköna sängar. Bäst av allt var den fina servicen vi fick från alla som jobbade där. Ett glatt och trevligt bemötande. Det vietnamesiska iskaffet på frukostbuffén är det godaste vi druckit på resan! Vi skulle gärna stanna här igen.
Stayed 8 nights in Dec 2023
Response from AVS HOTEL PHUQUOC on Dec 29, 2023
Xin chao,Thank you so much for your review of our hotel. We trust you had a comfortable stay with us.Many thanks again, we look forward to welcoming you back very soon when your travels bring you to this lively island. Regards.

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dejligt luksus hotel
Alt var fantastisk. Lige fra værelset og udsigten til morgenmaden og den venlige betjening. Stor pool på taget med liggestole og parasoller. Og en bar. Fantastisk foyer og morgenmadssal med overdådig udsmykning, og lækker morgenmad. Tæt på stranden hvis man hellere vil det. Hele personalet ønsker at du har et godt og behageligt ophold, og gør alt for at hjælpe dig hvis du har brug for det. Vi bookede først 3 nætter, men endte med at blive en hel uge. Vi kommer helt sikkert tilbage hertil igen.
Stayed 3 nights in Nov 2023
Response from AVS HOTEL PHUQUOC on Dec 29, 2023
Xin chao,Thank you so much for your review of our hotel. We trust you had a comfortable stay with us.Many thanks again, we look forward to welcoming you back very soon when your travels bring you to this lively island. Regards.

10/10 Excellent

WEI LIN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
飯店的設施看得出來都是挑選過、歐風城堡式的典雅感覺、頂樓的游泳池也很棒，下次會想再來住
Stayed 2 nights in Oct 2023

8/10 Good

Axel

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Ménage fait de manière un peu superficiel parfois, à proximité de la plage mais pas de transats réservés à l’hôtel sur la plage ! Personnel très serviable et à l’écoute !

10/10 Excellent

Naoya

Stayed 3 nights in Feb 2023

10/10 Excellent

Mariko

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
【良かった点】 ◆スタッフが優秀です。高級ホテルのスタッフ以上の接客応対です。日本語は通じませんが、翻訳アプリなどを駆使して精一杯対応してくれますので、安心して宿泊できました。 特にBinhとDwy Phuongは最高です。 女性スタッフの方は更に素晴らしい対応で、観光する時のためにタクシーの予約やチャーターの金額交渉、行程を組んでくれたりと、とても頼もしかったです。タクシーのドライバーがおかしなことを言ってきた時も全力で対応してくれました。ありがとうございました！ ◆両替がフロントでできます（フーコック空港の両替屋がわかりにくくて見つけられませんでした）。街中の両替よりも手数料は高いかと思いますが、旅慣れていないので探すよりも楽で良かったです。 ◆ウェルカムフルーツやメッセージがあって嬉しかったです。ありがとうございました。 ◆スパはお昼間はタイムセールでお得にトリートメントが受けられました。スパエリアもキレイで、スタッフも上手で良かったです。 ◆大通りが近いので周りには飲食店がたくさんあります。スーパーマーケットも徒歩圏内で行けます。 ◆海も近いですし、屋上プールからの眺めも良かったです。 【悪かった点】 ◆トイレの排水が悪い。水圧が弱くて詰まりやすかったです。詰まったらすぐにスタッフが掃除してくれたのは良かったです。 ◆シャワーの水圧が弱くてお湯が続きませんでした。 ◆私が泊まったフロアだけかもしれませんが、共用の廊下が深夜0時前後から真っ暗になり、フロントに用事がある時は怖かったです。 ◆部屋のドアの鍵が締まりにくかったです。 ◆週末の夜は、近所でカラオケ大会が開催されるので、恐ろしい程うるさかったです。ホテル側としてはどうしようもできませんし、文化・風習だと割り切るしかありませんが、日本では考えられない騒音でした。多分深夜1時くらいまで続いてました。

10/10 Excellent

Patrice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vue sur la mer
Magnifique hôtel que je vous recommande les chambres sont belles et spacieuses Nous avions une chambre vue mer Bon petit déjeuner très varié Personnel très sympathique et très professionnel
Stayed 2 nights in Nov 2022

8/10 Good

Yannik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2022

8/10 Good

MIJA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
가족여행
방이 넓어서 좋았으나 추가비용 지불하고 바다뷰로 했으나 창이 작아 큰의미 없었음. 전용비취가 없어 바다 내려가면 누울곳도 앉을곳도 없어서 근처 카페를 이용해야함. 직원들은 친절함. 4박연박을 했는데 청소를 신경안씀.제일 불만은 조식이었음. 베이커리에 날파리가 많아서 만지면 수백마리 날아가서 못먹음. 메뉴가 거의같고 종류는 여러개지만 먹을만한게 없고 음식이 차갑고 딱딱하고 조식에 성의가 없어보임. 주변에 한국식당이 있음
Stayed 3 nights in Nov 2022

10/10 Excellent

HoangAnh, Thành Phố Hồ Chí Minh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ngay trung tâm nên đi lại dễ dang, hồ bơi rooftop đẹp xuất sắc luôn trời ơi....... nhân viên quá nhiệt tình luôn
Stayed 1 night in Oct 2020

10/10 Excellent

Jon Terje

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Supert hotell
Anbefaler dette hotellet. Flotte rom, gode senger, basseng på toppen av hotellet med fin utsikt og flott solnedgang. Veldig god frokost. God mat i restauranten. Bedre service enn du forventer. Snudde seg rundt for å lage middag til oss, utenfor åpningstid!. Alle var søte og hyggelige. Spesielt Huyèn, som ikke viste hva godt hun kunne gjøre :-). 50 meter til strand. 50 meter til hovedgaten hvor du kan spasere til nattmarket. På denne veien passerer man mange spisesteder, hoteller, spa og "shopping".
Stayed 3 nights in Feb 2020
Response from AVS Hotel Phu Quoc on Mar 23, 2020
Dear Jon Terje, Thank you for choosing us among plenty of hotels in Phu Quoc with your wonderful comments. We are really glad that you enjoyed your time at our AVS Hotel Phu Quoc. Every single word from your comment is a huge motivation for us. We will continue improving our facilities and services even further to ensure all of our guests will have as good experiences as yours. We hope to welcome you back to our hotel very soon. Best regards, AVS Hotel Phu Quoc

10/10 Excellent

Per

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New hotel in god location with nice rooftop pool. 50 meters from the beach.
Stayed 2 nights in Feb 2020
Response from AVS Hotel Phu Quoc on Feb 12, 2020
Dear Per, We very much appreciate your comments regarding your stay at the AVS Hotel Phu Quoc. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, AVS Hotel Phu Quoc