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Outdoor pool, open 5:00 AM to 11:00 PM, pool umbrellas, pool loungers
Hypo-allergenic bedding, down duvet, in-room safe, desk
Hypo-allergenic bedding, down duvet, in-room safe, desk
Hypo-allergenic bedding, down duvet, in-room safe, desk

Guest reviews

4.4 out of 5 Excellent
999 reviews
Guests rated this property 4.6/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Pet Friendly
Air conditioning
Restaurant
Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided

Map

Explore the area

Popular LocationPhoenix Convention Center4 min walk
Popular LocationArizona Science Center9 min walk
Popular LocationTalking Stick Resort Arena11 min walk
AirportPhoenix, AZ (PHX-Sky Harbor Intl.)11 min drive

Choose dates to view prices

  • Executive Room, 2 Double Beds, City View

    Room amenities

    • 325 sq ft
    • City view
    • Sleeps 4
    More detailsExecutive Room, 2 Double Beds, City View
  • Deluxe Room, 2 Double Beds, Non Smoking, City View

    4.6/5 guest room rating

    Room amenities

    • 325 sq ft
    • City view
    • Sleeps 4
    More detailsDeluxe Room, 2 Double Beds, Non Smoking, City View
  • Executive Room, 1 King Bed, City View

    Room amenities

    • 325 sq ft
    • City view
    • Sleeps 3
    More detailsExecutive Room, 1 King Bed, City View
  • Traditional Room, 2 Double Beds, Non Smoking, City View

    4.8/5 guest room rating

    Room amenities

    • 325 sq ft
    • City view
    • Sleeps 4
    More detailsTraditional Room, 2 Double Beds, Non Smoking, City View
  • Deluxe Room, 1 King Bed, Non Smoking, Mountain View

    5/5 guest room rating

    Room amenities

    • 325 sq ft
    • Mountain view
    • Sleeps 3
    More detailsDeluxe Room, 1 King Bed, Non Smoking, Mountain View
  • Traditional Room, 1 King Bed, Non Smoking, City View

    4.7/5 guest room rating

    Room amenities

    • 325 sq ft
    • City view
    • Sleeps 3
    More detailsTraditional Room, 1 King Bed, Non Smoking, City View

About this area

Phoenix

Located in Phoenix's Downtown Phoenix neighbourhood, Sheraton Phoenix Downtown is in the city centre and near the airport. Roosevelt Row and Old Town are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Desert Botanical Garden and Tempe Town Lake. Check out an event or a game at Talking Stick Resort Arena, and consider making time for Children's Museum of Phoenix, a top attraction not to be missed. Discover the area's water adventures with kayaking and scuba diving nearby, or enjoy the great outdoors with horse riding and mountain biking. Our guests love the hotel's central location.
Visit our Phoenix travel guide
View in a map
Popular Location

What's nearby

  • Phoenix Convention Center - 4 min walk
  • Arizona Science Center - 9 min walk
  • Talking Stick Resort Arena - 11 min walk
  • The Van Buren - 12 min walk
  • Chase Field - 14 min walk

Getting around

  • 3rd Street - Washington Station - 6 min walk
  • AirportPhoenix, AZ (PHX-Sky Harbor Intl.) - 11 min drive

Restaurants

  • Paradise Valley — 1 min walk
  • Park Lounge — 1 min walk
  • Canyon Cafe - 3 min walk
  • The Breadfruit - 6 min walk
  • Steve's Greenhouse Grill - 6 min walk

About this property

Sheraton Phoenix Downtown

4-star Phoenix hotel in Downtown Phoenix, walk to Phoenix Convention Center
This smoke-free hotel features a restaurant, an outdoor pool and 2 bars/lounges. WiFi in public areas is free. Additionally, a 24-hour fitness centre, a bar/lounge and a coffee shop/café are on-site. All 1000 rooms provide conveniences such as fridges and coffee makers, plus wireless Internet access (surcharge) and flat-screen TVs with cable channels. Wired Internet (surcharge), down duvets and hairdryers are among the other amenities available to guests.
Sheraton Phoenix Downtown offers 1000 forms of accommodation with a safe and coffee/tea makers. Beds feature down comforters. 32-inch Flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

This Phoenix hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard sanitisation guidelines of Commitment to Clean (Marriott)

Safety measures

Masks are required at the property
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per night), Wired Internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking: USD 26.00 per night
  • Valet parking: USD 36.00 per night
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–11:00 AM: USD 12-18 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 2 bars/lounges

Things to do

  • 24-hour fitness centre
  • Outdoor pool

Family friendly

  • Dry-cleaning service
  • Free cots/infant beds
  • Corner/local shop
  • Outdoor pool
  • Fridge

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business centre
  • 26 meeting rooms
  • Computer station
  • Conference space (111961 square feet)

Outdoors

  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility
  • Roll-in shower
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Down comforter
  • Free cots/infant beds
  • Climate control (heating)
  • Hypo-allergenic bedding
  • Linens

Bathroom

  • Designer toiletries
  • Hairdryer
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in between 3 PM and midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from 25 March 2020 to 31 October 2020 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets stay for free
Dogs only
1 per room (up to 40 lb/18 kg)

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for USD 10.
Free cots (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between USD 12 and USD 18 per person (approximately)
  • Fee for in-room wireless Internet: USD 14.95 per night (rates may vary)
  • Fee for in-room wired Internet: USD 14.95 per night (rates may vary)
  • Self-parking fee: USD 26.00 per night (in/out privileges)
  • Valet parking fee: USD 36.00 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 5:00 AM to 11:00 PM
A car is recommended for transport to and from this property

Property is also known as

Sheraton Grand Phoenix Hotel
Sheraton Grand Phoenix
Sheraton Phoenix
Sheraton Phoenix Phoenix
Sheraton Phoenix Downtown Hotel
Sheraton Phoenix Downtown Phoenix
Sheraton Phoenix Downtown Hotel Phoenix

Frequently asked questions

Can I cancel my reservation for free at Sheraton Phoenix Downtown and receive a full refund?
Yes, Sheraton Phoenix Downtown offers free cancellation on select room rates, because flexibility matters! Please refer to Sheraton Phoenix Downtown cancellation policy on our site for more details about any exclusions or requirements.
Does Sheraton Phoenix Downtown have a pool?
Yes, this property has an outdoor pool. Pool access is from 5:00 AM to 11:00 PM.
Is Sheraton Phoenix Downtown pet-friendly?
Yes, this property allows dogs (limit 1 per room) with a maximum weight of up to 18 kg per pet. Service animals are exempt from fees.
How much is parking at Sheraton Phoenix Downtown?
Self-parking is available for USD 26.00 per night. Valet parking is available for USD 36.00 per night.
What time is check-in at Sheraton Phoenix Downtown?
Check-in is from 3 PM to midnight.
What time is check-out at Sheraton Phoenix Downtown?
Checkout is at noon. Late checkout is available for a fee (subject to availability).
Where is Sheraton Phoenix Downtown located?
Located in Downtown Phoenix, this hotel is within a 5-minute walk of Herberger Theater Center, Phoenix Convention Center and Roosevelt Row. Arizona State University - Downtown Phoenix and Children's Museum of Phoenix are also within 10 minutes. 3rd Street - Washington Station is 6 minutes by foot and Van Buren - 1st Ave Station is 8 minutes.
4.4
Excellent
999 reviews
5 - Excellent
609
4 - Good
255
3 - Okay
68
2 - Poor
47
1 - Terrible
20

4.6/5

Cleanliness

4.5/5

Staff & service

4.1/5

Amenities

4.5/5

Property conditions & facilities

5/5 Excellent

Stayed 2 nights in Feb 2020

5/5 Excellent

Stayed 1 night in Feb 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extra care was given to the safety and comfort during our stay during this COVID19 pandemic
Stayed 4 nights in Mar 2020

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2020

4/5 Good

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel. I only have two little complaints: No robe hook on the bathroom door and no "foot rest" in the shower to accommodate women shaving their legs.
Stayed 3 nights in Mar 2020

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