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Hotel 502
2.5 star property

Phoenix hotel in Alhambra with outdoor pool and spa tub

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your current months are May, 2024 and June, 2024.
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June 2024

Hotel 502

Photo gallery for Hotel 502

View from property
Outdoor pool, cabanas (surcharge), pool umbrellas
Outdoor pool, cabanas (surcharge), pool umbrellas
Standard Room, 1 King Bed
Deluxe Room

Overview of Hotel 502

Reviews
5.8

Popular amenities

  • Pool
  • Pet-friendlyPet-friendlyPet-friendly
  • Hot tubHot tubHot tub

Explore the area

Map
502 W Camelback Road, Phoenix, AZ, 85013
  • Popular LocationGrand Canyon University6 min drive
  • Popular LocationBiltmore Fashion Park6 min drive
  • Popular LocationPhoenix Convention Center9 min drive
  • AirportPhoenix, AZ (PHX-Sky Harbor Intl.)21 min drive
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Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

Highlights

HDTV
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Highlights

HDTV
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

Highlights

HDTV
  • Sleeps 4
  • 1 King Bed OR 1 Queen Bed

About the area

Phoenix

Hotel 502 is located in Alhambra, a neighborhood in Phoenix. The area's natural beauty can be seen at Camelback Mountain and Desert Botanical Garden, while Phoenix Convention Center and Talking Stick Resort Amphitheatre are cultural highlights. Check out an event or a game at Chase Field, and consider making time for Phoenix Zoo, a top attraction not to be missed. Practice your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as hiking/biking trails in the area.
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What's nearby

  • Grand Canyon University - 6 min drive
  • Biltmore Fashion Park - 6 min drive
  • Phoenix Convention Center - 9 min drive
  • Talking Stick Resort Arena - 9 min drive
  • Chase Field - 10 min drive

Getting around

  • Camelback Rd - 7th Ave Station - 2 min walk
  • Phoenix Sky Harbor Intl. Airport (PHX) - 21 min drive

Restaurants

  • Charlie's - 3 min walk
  • McDonald's - 6 min walk
  • Starbucks - 13 min walk
  • Shake Shack - 11 min walk
  • Applebee's - 10 min walk

About this property

Hotel 502

Hotel near Grand Canyon University
Hotel 502 provides a spa tub and more.
Other perks at this hotel include:
  • An outdoor pool with cabanas, sun loungers, and pool umbrellas
  • RV/bus/truck parking, ATM/banking services, and an elevator
Extra conveniences in all rooms include:
  • HDTVs with cable channels

Property amenities

Parking and transportation

  • RV/bus/truck parking on site

Things to do

  • Outdoor pool
  • Spa tub

Family friendly

  • Outdoor pool

Conveniences

  • ATM

Outdoors

  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Accessibility

  • Elevator

More

  • 2 buildings
  • 4 floors
  • Built in 1974

Room amenities

Bathroom

  • Towels

Entertainment

  • HDTV with cable/satellite channels

More

  • Phone

Policies

Pets

Pets allowed for an extra charge
Service animals are welcome, and are exempt from fees
Up to 50 lbs per pet

Children and extra beds

Children are welcome

Important information

Optional extras

  • A pet fee will be charged
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

502 Hotel
502 Phoenix
Hotel 502
Hotel 502 Phoenix
Hotel 502 Hotel
Hotel 502 Phoenix
Hotel 502 Hotel Phoenix

Frequently asked questions

Does Hotel 502 have a pool?

Yes, this property has an outdoor pool.

Is Hotel 502 pet-friendly?

Yes, this hotel allows pets with a maximum weight of up to 50 lbs per pet. A fee applies. Service animals are exempt from fees.

Where is Hotel 502 located?

Located in Alhambra, this hotel is 2.3 mi (3.6 km) from Saint Joseph's Hospital and Medical Center and 3.1 mi (4.9 km) from Grand Canyon University. Barrow Neurological Institute and Encanto Park are also within 3 mi (5 km). Camelback Rd - 7th Ave Station is only a 2-minute walk and Central Ave - Camelback Station is 6 minutes.

Hotel 502 Reviews

Reviews

5.8
Rating 10 - Excellent. 121 out of 999 reviews" "
Rating 8 - Good. 251 out of 999 reviews" "
Rating 6 - Okay. 249 out of 999 reviews" "
Rating 4 - Poor. 194 out of 999 reviews" "
Rating 2 - Terrible. 184 out of 999 reviews" "

6.2/10

Cleanliness

6.8/10

Staff & service

2.0/10

Amenities

5.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was nothing good about this property. Pretty sure it only exists for drug deals and a prostitution ring.
Stayed 1 night in Jan 2017

2/10 Terrible

Dennis

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I will never stay there again. Hotel.com you need to be checking into some hotels you are listing!!
Stayed 3 nights in Jan 2017

8/10 Good

JASON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
It was clean and accommodating
Stayed 1 night in Jun 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2017

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Eh.
Although the service at the front desk was good, our room was not what we had asked for. At booking we asked for a king sized bed and a crib as we were traveling with an infant and we got two queen beds because they had overbooked their hotel. We booked for 2 days,The vent in the bathroom did not work and the bathroom was always feeling muggy. The ice machine wasn't working, and the pool didnt seem clean. We hadn't done much research on the area where the hotel was, it just didn't feel safe. Overall we pretty much were there to sleep.

4/10 Poor

Verified traveller

Disliked: Staff & service
Never again
Desk clerk was not real helpful. She was in her own world and was not as friendly as you would expect. Key did not work to room and had to walk all the way back to desk where the clerk proceeded to imply that it was probably my fault. Upon returning to the room, the key dd not appear to work again. After allowing the key to sit in the door for more than a minute, it finally opened. As this was a prepaid room, I decided to just go elsewhere.

6/10 Okay

Verified traveller

2/10 Terrible

MARK, DENVER

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel 502 in Phoenix, Arizona
I had to get a last minute hotel and found Hotel 502 in Phoenix, Arizona. As i pulled up to the hotel, I was not sure if I was in the right place. There were no lights in the parking lot and the hotel looked like a Bates Motel from the outside and I feared for my safety in that area of town. My Uber driver had even mentioned that " she would not even feel safe leaving me at such a place". So I ended up looking for another hotel from another website. Hotel 502 was such a disappointment as well as cheaptickets.com that I cannot recommend the hotel and use cheaptickets.com after the customer service experience and the way it was handled.

10/10 Excellent

joan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sleepy
I recommend this hotel to my mother, so it's good enough for you. Excellent, excellent customer services, very friendly, no bugs, very quite, clean, they even extended or checkout stay. Clean pool. Great price.

2/10 Terrible

Alex, Az

Disliked: Property conditions & facilities, room comfort
The pictures fooled me
Apon getting there i was shocked at how lonley it seemed to be and seeing that it was the weekend it was really slow. The shower didnt work so i had to switch rooms