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Embassy Suites Phoenix - Biltmore

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Outdoor pool
Outdoor pool
Outdoor pool
Balcony

Overview of Embassy Suites Phoenix - Biltmore

Embassy Suites Phoenix - Biltmore

3.5 out of 5

4.0/5 Very good

Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Pet-friendly
  • Air conditioning
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
2630 E Camelback Rd, Phoenix, AZ, 85016

Explore the area

  • Popular LocationBiltmore Fashion Park3 min walk
  • Popular LocationTown and Country Shopping Center19 min walk
  • Popular LocationArizona Biltmore Country Club3 min drive
  • AirportPhoenix, AZ (PHX-Sky Harbor Intl.)14 min drive

Choose dates to view prices

About this area

Phoenix

Embassy Suites Phoenix - Biltmore is located in Camelback East, a neighborhood in Phoenix with good shopping. Arizona Biltmore Country Club and Short Course at Mountain Shadows are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Camelback Mountain and North Mountain Park. Looking to enjoy an event or a game while in town? See what's going on at Scottsdale Stadium, or consider a night out at The Van Buren. Spend some time exploring the area's activities, including golfing.

What's nearby

  • Biltmore Fashion Park - 3 min walk
  • Town and Country Shopping Center - 19 min walk
  • Arizona Biltmore Country Club - 3 min drive
  • Carnival of Illusion - 4 min drive
  • Wrigley Mansion - 4 min drive

Getting around

  • Central Ave - Camelback Station - 6 min drive
  • Sky Harbor International Airport (PHX) - 14 min drive

Restaurants

  • The Omaha Steakhouse — 1 min walk
  • Hillstone Restaurant — 2 min walk
  • The Capital Grille — 2 min walk
  • True Food Kitchen — 3 min walk
  • Blanco Tacos + Tequila — 4 min walk

About this property

Embassy Suites Phoenix - Biltmore

3.5-star Phoenix hotel in Camelback East with free breakfast
Along with a restaurant, this smoke-free hotel has an outdoor pool and a fitness center. Free on-the-go breakfast is provided, as well as free wired Internet in public areas, a free area shuttle, and a free manager's reception. Additionally, a bar/lounge, a spa tub, and a 24-hour business center are onsite. All 232 rooms provide conveniences like sofa beds and living rooms, plus WiFi and flat-screen TVs with cable channels. Other amenities available to guests include wired Internet, refrigerators, and microwaves.
Embassy Suites Phoenix - Biltmore offers 232 accommodations with safes and coffee/tea makers. Accommodations offer separate living rooms and include sofa beds. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.

This Phoenix hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include complimentary weekday newspapers and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per day), Wired Internet (surcharge)
  • Available in some public areas: WiFi (USD 14.95 per day), Free wired Internet

Parking and transportation

  • Self parking on site (USD 14.00 per night)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available
  • Free area shuttle up to 3 mi

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM–10:00 AM
  • 1 restaurant
  • 1 bar
  • Free daily reception
  • Room service available

Things to do

  • Fitness center
  • Outdoor pool
  • Spa tub

Family friendly

  • Free area shuttle
  • Free cribs/infant beds
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Refrigerator
  • Separate living room
  • Sofa bed

Conveniences

  • Banquet hall
  • Elevator
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Languages spoken

  • English

Business services

  • 24-hour business center
  • Conference space (3696 square feet)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Ceiling fan
  • Free cribs/infant beds
  • Premium bedding
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer

Entertainment

  • 32-inch flat-screen TV
  • Cable channels
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Free newspapers (weekdays)
  • Iron/ironing board
  • Phone
  • Safe
  • Separate living room

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay
2 per room (up to 75 lbs)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Children 5 years old and younger stay free when using existing bedding
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 14.95 per day (rates may vary)
  • Fee for in-room wired Internet: USD 14.95 (rates may vary)
  • Fee for wireless Internet in public areas: USD 14.95 per day (rates may vary)
  • Self parking fee: USD 14.00 per night
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Biltmore Embassy Suites
Biltmore Embassy Suites Phoenix
Embassy Suites Biltmore
Embassy Suites Biltmore Hotel
Embassy Suites Biltmore Hotel Phoenix
Embassy Suites Biltmore Phoenix
Embassy Suites Phoenix Biltmore
Phoenix Biltmore Embassy Suites
Phoenix Embassy Suites
Phoenix Embassy Suites Biltmore
Embassy Suites Phoenix Biltmore Hotel
Embassy Suites Phoenix
Embassy Suites Phoenix - Biltmore Hotel
Embassy Suites Phoenix - Biltmore Phoenix
Embassy Suites Phoenix - Biltmore Hotel Phoenix

Frequently asked questions

Overall score and ratings

4.0

Very good

Rating 5 - Excellent. 343 out of 790 reviews
5 - Excellent 43%
Rating 4 - Good. 220 out of 790 reviews
4 - Good 28%
Rating 3 - Okay. 117 out of 790 reviews
3 - Okay 15%
Rating 2 - Poor. 68 out of 790 reviews
2 - Poor 9%
Rating 1 - Terrible. 42 out of 790 reviews
1 - Terrible 5%

4.0/5

Cleanliness

4.2/5

Staff & service

3.6/5

Amenities

3.8/5

Property conditions & facilities

2/5 Poor

Business traveller
Disliked: Cleanliness, property conditions & facilities
The property is in poor condition with a lot of deferred maintenance needed. Although there were plenty of staff around, no one seemed eager to help out. The gym had no towels, no A/C and no water cups. Had to change rooms three times to find a non-smoking one. Very disappointing considering the great location.
Stayed 2 nights in Aug 2021

2/5 Poor

Travelled with family
Disliked: Cleanliness, property conditions & facilities
For a premium room, it was very disappointing. Upon entering room, it smelled badly(very musty). The tub would not drain while taking a shower. The thermastat was broken so it did not get cold in the room. There was mold on the walls in the bathroom and overall the lighting was too dark.
Stayed 3 nights in Aug 2021

3/5 Okay

Travelled with family
Liked: Staff & service
Room not well cleaned and seems to be outdated.
Stayed 5 nights in Aug 2021

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Awesome stay
Stayed 2 nights in Aug 2021

4/5 Good

Business traveller
Liked: Staff & service
The carpet in my room was bunching up in multiple areas. I kept tripping on it. The ceiling had massive water stains
Stayed 3 nights in Aug 2021