Room, 1 Single Bed

Reviews of OYO Hotel Downtown Peoria I-74

2.5 out of 5
OYO Hotel Downtown Peoria I-74
1511-1519 N Knoxville Ave, Peoria, IL

Reviews

4.4
Rating 10 - Excellent. 12 out of 115 reviews" "
Rating 8 - Good. 14 out of 115 reviews" "
Rating 6 - Okay. 14 out of 115 reviews" "
Rating 4 - Poor. 17 out of 115 reviews" "
Rating 2 - Terrible. 58 out of 115 reviews" "

4.2/10

Cleanliness

5.2/10

Staff & service

4.0/10

Amenities

4.0/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

2/10 Terrible

Vickie

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We didn't even stay. I pulled in the parking lot and called around to find another hotel. I was scared to death. People staring at my mom and I while sitting in my car. I'm guessing it was the people that live there. I guess the only way for them to make any money is to not give refunds. Expedia should be ashamed to have this listed on their app.

2/10 Terrible

Phillip

Disliked: Cleanliness, staff & service, property conditions & facilities
I want a refund, shame on Expedia for supporting this dump, first bug I get on me I'm gone. Shame on you. Refund me
Stayed 1 night in May 2024

4/10 Poor

Lonnie K.

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Ammy on May 8, 2024
Hi, Lonnie! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Tim

4/10 Poor

DeAnna

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Get what you pay for.
Response from Lisa on May 5, 2024
Hi, Deanna! We are sorry to see that you are not completely satisfied with the services. Be assured, we are striving day and night to make sure your future visits are nothing less than amazing. Regards, Lisa

2/10 Terrible

Ruth

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Lisa on May 5, 2024
Hi, Ruth! We regret the unpleasant experience you had with us. We are continuously working on improvements. Looking forward to serving you better. Regards, Lisa

8/10 Good

Christina

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Nice people, big rooms, saftey concerns
While the rooms were very clean, and we were put in a decent location. The deadbolt didnt lock to anything no chain on door as extra precaution. But it was ok for what i needed. Just one night waiting on a baby to be born. I dont think id stay there again, due to safety concerns. But the people running it were very nice, so if you really need an affordable motel near hospital for a night. This one is ok.
Stayed 1 night in Jan 2024
Response from Lisa on May 5, 2024
Hi, Christina! Happy to hear that you admire our services. We look forward to serving you soon. Regards, Lisa

2/10 Terrible

Troy

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Lisa on May 5, 2024
Hi, Troy! We regret the unpleasant experience you had with us. We are continuously working on improvements. Looking forward to serving you better. Regards, Lisa

10/10 Excellent

Ameika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Ammy on May 7, 2024
Hi, Ameika! Thank you very much for being with us. Looking forward to your continued love and support. Regards, Tim.

6/10 Okay

Diana

It's a place to put your head down and go to sleep to avoid the people around you
Stayed 2 nights in Dec 2023
Response from Ammy on May 7, 2024
Hi, Diana! Thank you very much for being with us. Looking forward to your continued love and support. Regards, Tim.

2/10 Terrible

Spade

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
What you see is not!!! What you get. Pictures used are not what the rooms look like. Sheets and pillows were washed but stains not removed. On all three covers had stains, including the juicy booty stains on the mattress cover. If you looking for a late night rendezvous with your local fiend or your high school crush Methany this is the place for you. If you arrive alone no worries the resident lot lizard will be happy to accompany you. AY, Yo is the perfect name for this establishment.
Stayed 1 night in Dec 2023
Response from Ammy on May 7, 2024
Hi, Spade! We are sorry for the trouble that has caused. We would like to thank you for sharing such valuable reviews. Definitely we can work on it to make sure that your next stay turns out to be awesome. Regards, Tim

2/10 Terrible

William

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Oyo.....yo rip off. Cheat n scam
Canceled my room before arrival, was turned away. Refund denied, tried contacting to resolve. Completely automated hands off zero help or refund. Facilities terrible. Glad i didn't stay, blessing in disguise, just keep the fee, if thats how you operate. Learn from mistakes
Stayed 1 night in Nov 2023

2/10 Terrible

Salman

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2023

2/10 Terrible

Andrew

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disgusting
I didn’t even stay. I checked in. Went to dinner and a movie then came back hoping to just get some rest and found the following upon entering the room: roaches (plural) in many spots, stray cats right outside my room meowing like crazy and fighting over food, filthy bed, including the sheets pillow and actual mattress. There were uncleaned bodily fluid stains, residue from who knows what kind of drugs, and general filth. I walked my key back to the office and drove 4 hours home at 11pm. No refunds either so that’s wonderful.
Stayed 1 night in Oct 2023

2/10 Terrible

Rickey

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel I have ever seen.
Not sure where to begin. Hole in the door. Stains on the comforter and pillow cases. Bugs on the wall, the bed frame,and in the bathroom. Immediately walked out and asked for a refund. Had to stand in some makeshift plyboard box they call a lobby. Only prostitutes and drug dealers should stay here. That bad.
Stayed 2 nights in Oct 2023

2/10 Terrible

Richard

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There were homeless people living on tge back side . Drug deal in front . I know because was asked if i wanted to buy . Hooker at the front door asking if i was looking for a goid time . I told the manger i was canceling my room . It was not a 5 min . Walk to the river . I wouldnt walk in the day time . O yes the big pee stain sheet covering the window. I cancel at 11 am and still hot charge for the room . It was sent to me as a no show when i told them in person . They lied to me , i felt unsafe.
Stayed 1 night in Sep 2023
Response from Ammy on May 7, 2024
Apologies for the problems you had faced, Richard! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Tim.

4/10 Poor

Linda

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023
Response from Joel on Sep 12, 2023
Hi, Linda! We regret the unpleasant experience you had with us. We are continuously working on improving our services and we assure you that your next visit will be awesome. Regards, Joel

2/10 Terrible

Yalana

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty room bugs and mold all over the shower current...the manager got mad at me cause the floor was wet say i caused water damage but the room was in terrible conditions..... and another thing there was blood all on me ceiling and blankets very unsanitary just fyi...
Stayed 1 night in Aug 2023
Response from Eva on Sep 11, 2023
Hi, Yalana! We sincerely apologize for the trouble caused. We would like to thank you for sharing such important feedback, we will surely work on this to ensure your next stay turns out to be an amazing one. Regards, Eva

10/10 Excellent

Janet

Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The staff was kind and helpful.
Stayed 1 night in Aug 2023
Response from Dewi on Sep 12, 2023
We appreciate your feedback, Janet! Hope to welcome you soon. Regards, Dewi

8/10 Good

Brian

Stayed 1 night in Aug 2023
Response from Eva on Sep 11, 2023
Hi, Brian! We are happy to know that you liked our services. Have a pleasant day ahead :) Regards, Eva

4/10 Poor

Jermaine

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Joey on Sep 12, 2023
Hi, Jermaine! We are sorry to see that you are not completely satisfied with the services. Be assured, we are striving day and night to make sure your future visits are nothing less than amazing. Regards, Joey

8/10 Good

Paula

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Eva on Sep 11, 2023
Hi, Paula! Glad to see that you have rated us positively. Hope to serve you soon with a wonderful stay. Regards, Eva

2/10 Terrible

Donna

Disliked: Cleanliness, staff & service, property conditions & facilities
I was absolutely disgusted. There was old blood stains on the bed. The room smelled. Guy at the front desk was rude.
Stayed 1 night in Jul 2023
Response from Maria on Jul 29, 2023
Hi, Donna! We are sorry that the stay did not turn out to be an amazing one. Hope to have another chance soon so that we can make it up to you by an amazing stay ahead. Regards, Maria

10/10 Excellent

Troy

Liked: Cleanliness, staff & service, room comfort
Decent place for the price
The place was nicer than I actually thought it was going to be. Only had a few problems with it. The door wouldn't shut all the way like it was supposed to and I could only get one outlet to work to plug in my phone charger.
Stayed 2 nights in Jul 2023
Response from Eva on Jul 25, 2023
Delighted to hear your words of praise, Troy! We will ensure consistent service when you visit us next time. Have a pleasant day ahead. Regards, Eva

6/10 Okay

Karl

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Cheap place to stay but it was loud and “patchy.” They need to completely renovate the property not just throw patches on the walls and slap a thin layer of paint on stuff. All of the chairs and couches had dirty butt prints in the fabric. Didn’t see any roaches but came home and threw all my stuff in the washing machine to make sure I didn’t bring anything home.
Stayed 1 night in Jul 2023
Response from Ammy on Jul 15, 2023
Apologies for the problems you had faced, Karl! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Tim.

2/10 Terrible

oleksandr

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2023
Response from Maria on May 18, 2023
Hi, Oleksandr! We are sorry to know that your experience with us has not been a pleasant one. We will work on your feedback to provide the best possible experience next time. Regards, Maria

4/10 Poor

Mark

Stayed 2 nights in May 2023
Response from Ava on Jun 7, 2023
Hi, Mark! We are sad to see that you are not satisfied with our services. Be assured, we will strive day and night to ensure a comfortable stay in the future. Regards, Ava

2/10 Terrible

David

Disliked: Cleanliness, staff & service, property conditions & facilities
Bugs crawling on floor , people smoking outside the room the floor below door had 1” gap all around allowing the smoke to fill the room
Stayed 1 night in May 2023
Response from Maria on May 18, 2023
Sorry for the hassle you faced, David! We have marked a note for the experience you had this time. Rest be assured, we will strive to ensure a pleasant stay with us in the future. Regards, Maria

2/10 Terrible

Kaily

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t even stay
Stayed 1 night in Apr 2023
Response from Ammy on May 4, 2023
Hi, Kaily! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Tim.

2/10 Terrible

Julia

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
So unclean. Stayed only for 10 minutes...which was about 9 minutes and 57 seconds too long. Also, no refunds. Do not recommend.
Stayed 2 nights in Apr 2023
Response from Ava on Apr 19, 2023
Hi, Julia! Sorry for the hassle you faced. We are sorry that the stay did not turn out to be an amazing one. Hope to have another chance soon so that we can make it up to you by an amazing stay ahead. Regards, Ava

2/10 Terrible

Jay

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Most disgusting place iv’e ever stayed at. !!
Stayed 1 night in Jan 2023
Response from Ammy on Jan 26, 2023
Hi, Jay! We are sorry for the trouble that has caused. We would like to thank you for sharing such valuable reviews. Definitely we can work on it to make sure that your next stay turns out to be awesome. Regards, Tim.

2/10 Terrible

jason

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022
Response from Ava on Dec 22, 2022
We are sorry to disappoint you, Jason! We can understand that your stay with us has not been a pleasant one. However, we will definitely strive hard to serve better. Do give us another chance and we will ensure that you would experience the comfort and hospitality we are known for. Hope to welcome you soon :) Regards, Ava

2/10 Terrible

Michelle, Bridgewater

Disliked: Amenities, property conditions & facilities
The pictures this "hotel" provided to Expedia are misleading. They don't look anything like the run down property. Holes in the curtains, doors that look like they have been kicked in a time or two, holes in the shower tiling. It was clean but some rough people are using the facility as residence. It's unsafe. There was a shooting while we were there. Expedia really should remove them from their site as an option purely for safety reasons. We weren't there long.
Stayed 1 night in Nov 2022
Response from Ammy on Dec 1, 2022
Hi, Michelle! We are truly sorry for finding that your experience with us was not nice. We will certainly be working on your suggestions to provide you with the best possible experience next time Regards, Tim

2/10 Terrible

Dorothy

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Nov 2022

2/10 Terrible

Ryan

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
STAY AWAY!!
Worst hotel I've ever been too. Cleanliness is far from true. Place is sketchy as hell! Was afraid to lay on the bed for fear of bed bugs! Sheets and pillows were stained horribly! Place was like one you'd see in a horror movie. Was so bad, we decided not to even worry about the money and drive 3 hours home in the middle of the night just to keep from staying there. If the place burnt down I'd give it 5 stars!
Stayed 1 night in Nov 2022
Response from Ammy on Nov 23, 2022
Hi, Ryan! We never expect any of our guests to face this kind of problem. Since understanding the kind of hassle faced by our guests, we are highly apologetic. We have shared this with our team to take the appropriate steps to ensure that it does not happen again. Regards, Tim

2/10 Terrible

Naomi

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
So gross and creepy. Sketchy area, gives off very bad vibes. I stayed alone so safety was a major issue for me. Don’t stay here.
Response from Ava on Nov 11, 2022
Hi, Naomi! Sorry for the trouble faced. We have duly noted your feedback and will ensure better services in the future. Have a nice day ahead :) Regards, Ava

2/10 Terrible

Cierra

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
By far the worst hotel I have ever been to. It's a crack motel. Simple as that. Terrible customer service, rooms were dirty and nothing like the pictures. Hole in the ceiling, mold in the bathroom, blood on the sheets. The latches for the door were so thin anyone could kick the door in regardless of the deadbolt. Never in my life would i ever recommend this place. I also paid extra to protect my stay in the event of not using my second day i paid for, but no refund whatsoever. This place should be condemned.
Stayed 2 nights in Oct 2022
Response from Ava on Nov 11, 2022
Hi, Cierra! We are sad to see that you are not satisfied with our services. Be assured, we will strive day and night to ensure a comfortable stay in the future. Regards, Ava

2/10 Terrible

Sandra

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
The room was extremely dirty. The outside door did not shut completely. I could see the outside all around the door. I did not feel safe in the room.
Stayed 1 night in Oct 2022
Response from Ammy on Nov 7, 2022
We are extremely sorry to know this, Sandra! Thanks for notifying this concern to us. We will surely escalate this to the relevant team to take corrective action and to make sure it is not repeated in the future. Regards, Noah

4/10 Poor

Yovnne

Travelled with family, Business traveller
Disliked: Cleanliness
The towels and wash cloths wete gross and strained, walls so thin could gear every single boise from room next door..car alarms and people slamming stuff around..had rented room to rest as son hadeye surgery rhat say and follow-up appointment in morning. Got no sleep at all
Stayed 1 night in Oct 2022
Response from Ammy on Nov 7, 2022
Hi, Yovnne! We are truly sorry for finding that your experience with us was not nice. We will certainly be working on your suggestions to provide you with the best possible experience next time Regards, Tim

6/10 Okay

Jaden

Disliked: Staff & service, property conditions & facilities
Look, if you need somewhere to crash for a night or two then this place does the job. It has a mini fridge microwave combo, the bathroom was relatively clean, and there were no bugs. Sheets have stains, staff gets agitated if you complain (someone else who stayed told me they dipped after the manager went off on them for requesting clean sheets). But it honestly feels comparable to any cheap motel, it’s going to be shady, it’s going to feel unsafe, but it got me through the weekend and I had no problems. The surrounding area is not walking friendly, but there is a Starbucks and dunkin like a hundred feet away from the building, and more places to eat further down the street. This really is a town though that you need a car to navigate if you are not within walking distance of where you want to go.
Stayed 2 nights in Sep 2022
Response from Ava on Oct 19, 2022
Hi, Jaden! We are extremely apologetic to know that your experience with us has not been a pleasant one and we will work on your feedback, to ensure that the related issues are carefully monitored and eliminated to their maximum extent. Regards, Ava

6/10 Okay

Dawn

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022
Response from Terry on Sep 26, 2022
Hi, thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Terry

2/10 Terrible

Oscar

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole room was dirty disgusting honestly needs to be shut down if I wasn't going thru wat I was going I wouldn't of stayed there covers were dirty towels were dirty walls were dirty doors barely shut all the way
Stayed 1 night in Sep 2022
Response from Greta on Sep 19, 2022
Hi, thanks for rating us, looks like your stay with us hasn't been up to par. We believe in continuous improvement. Give us another chance and we'll make sure you experience the comfort and hospitality we know. Regards, Greta

2/10 Terrible

Tina

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I left payed for another hotel it was so bad
Stayed 1 night in Jul 2022
Response from Jon on Aug 19, 2022
Hi, we are sad to see that you are not satisfied with our services. Be assured, we will strive day and night to ensure a comfortable stay in the future. Regards, Jon

2/10 Terrible

Lavonda, chicago

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was filty. I reserved a King I was given a double bed, one of the beds sheets was dirty, the bathroom sink when you turned on the water ran all over the floor and the toilet did not flush.. The Attendant was very very rude, even though I explained to him I had reservations, and that I had talked to corporate.
Stayed 1 night in Jul 2022
Response from Noah on Aug 17, 2022
Apologies for the problems you had faced, Lavonda! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Amelia.

4/10 Poor

Angelina

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2022
Response from Arthur on Aug 17, 2022
Hi, we are sad to see that you are not satisfied with our services. Be assured, we will strive day and night to ensure a comfortable stay in the future. Regards, Arthur

2/10 Terrible

Chaquona

Disliked: Cleanliness, property conditions & facilities, room comfort
Just terrible
It's dirty, nasty, and bootlegged.
Stayed 2 nights in Jul 2022
Response from jan on Jul 24, 2022
Sorry for the hassle you faced, Chaquona! We have marked a note for the experience you had this time. Rest be assured, that we will strive to ensure a pleasant stay with us in the future. Regards, Jane!

10/10 Excellent

Janice

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2022

4/10 Poor

Melissa

Disliked: Cleanliness, property conditions & facilities
Overall this wasn’t the worst hotel we could have stayed at. Everything looked like they had attempted to remodel, however there was a half inch gap around the A/C leading to the outside. The floors were sticky- not clean- and we found a dirty washcloth in the bathroom. The front desk staff was nice.
Stayed 1 night in Jun 2022
Response from Simon on Jul 10, 2022
Hi, thank you for rating us, it seems like your stay with us has not been up to the mark. We believe in continuous improvements. Do give us another chance and we will ensure that you experience the comfort and hospitality we are known for. Regards, Simon

2/10 Terrible

anthony

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place was filthy. Horrible service
Stayed 3 nights in Jun 2022
Response from Simon on Jun 11, 2022
Hi, Anthony! We are sorry to know that your experience with us has not been a pleasant one. We will work on your feedback to provide the best possible experience next time. Regards, Simon

2/10 Terrible

Anne J

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't stay here, friend.
Let me start by saying, I followed the Grateful Dead for a summer as a teen and I slept in an ancient Honda Civic, so my standards aren't high. That said, I walked into the room at the OYO and walked back out after calling my husband and telling him there was no way I was staying in this filthy cesspool with our 10 year old. I'm not sure where the pictures they show on the site came from, but it definitely wasn't this No Tell Motel. The bed itself was filthy, the floor was gross, the bed looked like it had been slept in, and I thought about using the bathroom, but didn’t want to catch anything. The bathroom door had two big holes punched/kicked in it, and it looked like someone tried to fix it with a hot glue gun. Pretty sure we walked past at least a couple of meth heads, I for sure saw a drug deal go down, and I was frankly surprised I came out to an intact vehicle. We saw the front desk guy in the parking lot and he asked if everything was okay...I handed him the key card and we checked out then and there. We hosed ourselves down with hand sanitizer and got out of there. Do yourself a favor and just...don't. I wouldn't send anyone here, even if the story you get to tell your friends is amazing in it's awfulness.
Stayed 3 nights in May 2022
Response from Joey on May 19, 2022
Thank you for sharing your views with us, Anne! As per the feedback, we understand that you are not completely satisfied with our services. Be assured, we will strive to make your next stay a pleasant one. Have a great day! Regards, Joey

6/10 Okay

Verified traveller

We went cheap and that’s what we got! Check in was ok. Make sure you keep your things locked up. Room was pretty gross and you always have people room other rooms watching your coming and going. Also folded out the hideaway and received a very unpleasant surprise. Also no sheets or blankets provided for the hideaway. Definetly not somewhere I’d take a family thankfully it was just a friends trip.
Stayed 1 night in Apr 2022
Response from Cheshta on Apr 12, 2022
We are truly sorry for finding that your experience with us was not nice. We will certainly be working on your feedback to provide you with the best possible experience next time. Regards, Ivy