Check-in was a frustrating experience - no one working the front desk, and no one would answer the number we were instructed to call. This was a 20 minute process. The unit we stayed in had a horrible smell emanating from the laundry closet in the main hall, the carpet in the bedroom had stains everywhere, the quilt on the bed was way overdue for a cleaning, and there was a mattress stored in the closet, leaving us unable to hang up our clothes. Other than that, we enjoyed our stay, but I feel that we overpaid for what we got.